Brother DCP 117C User Manual

WALK-UP PHOTOCAPTURE CENTER™   3 - 16
Understanding the Error Messages
Once you are familiar with the types of errors that can occur while 
you’re using the PhotoCapture Center™, you can easily identify and 
troubleshoot any difficulties.
When an error message appears on the LCD, the machine will beep 
to get your attention.
Media Error
—This message will appear if you insert a media card 
that is either bad or not formatted, or when there is a problem with 
the media drive. To clear this error, take out...

4 - 1   SOFTWARE AND NETWORK FEATURES
4
The User’s Guide on the CD-ROM includes the Software User’s 
Guide and Network User’s Guide for features available when 
connected to a computer (for example, Printing and Scanning).
■Printing
(For Windows
®, see Chapter 1 in the Software User’s Guide on 
the CD-ROM.)
(For Macintosh
®, see Chapter 8 in the Software User’s Guide on 
the CD-ROM.)
■ Scanning
(For Windows
®, see Chapter 2 in the Software User’s Guide on 
the CD-ROM.)
(For Macintosh
®, see Chapter 9 in...

IMPORTANT INFORMATION   5 - 1
5
For your safety
To ensure safe operation the supplied three-pin plug must be 
inserted only into a standard three-pin electrical socket that is 
effectively grounded through the normal household wiring.
The fact that the equipment operates satisfactorily does not imply 
that the power is grounded and that the installation is completely 
safe. For your safety, if in any doubt about the effective grounding of 
the power, consult a qualified electrician.
LAN connection...

5 - 2   IMPORTANT INFORMATION
EU Directive 2002/96/EC and EN50419
The equipment is marked with the above recycling symbol. It means 
that at the end of the life of the equipment you must dispose of it 
separately at an appropriate collection point and not place it in the 
normal domestic unsorted waste stream. This will benefit the 
enviroment for all. (European Union only)
Important safety instructions
1Read all of/ these instructions.
2Save them for later reference.
3Follow all warnings and...

IMPORTANT INFORMATION   5 - 3
8This product should be operated from the type of power source 
indicated on the label. If you are not sure of the type of power 
available, call your dealer or local power company.
Use only the power cord supplied with this machine.
9This product is equipped with a 3-wire grounded plug, a plug 
having a third (grounded) pin. This plug will only fit into a 
grounded power outlet. This is a safety feature. If you are unable 
to insert the plug into the outlet, call your...

5 - 4   IMPORTANT INFORMATION
Trademarks
The Brother logo is a registered tradem ark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International 
Corporation.
© 2005 Brother Industries, Ltd. All rights reserved.
Windows and Microsoft are registered trademarks of Microsoft in the 
U.S. and other countries.
Macintosh and TrueType are registered trademarks of Apple 
Computer, Inc.
PaperPort and OmniPage OCR...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   6 - 1
6
 
Troubleshooting 
Error messages
As with any sophisticated office product, errors may occur. If this 
happens, your machine identifies the problem and displays an error 
message. The most common error messages are shown below.
You can correct most problems by yourself. If you need additional 
help, the Brother Solutions Center offers latest FAQs and 
troubleshooting tips.
Visit us at http://solutions.brother.com
Troubleshooting and routine 
maintenance...

6 - 2   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Near Empty One or more of the ink cartridges are running 
out of ink. Order a new ink cartridge. 
No Cartridge An ink cartridge is not properly installed. Take out the ink cartridge and put it 
in again seating it properly.
(See Replacing the ink cartridges  on 
page 6-22.)
No File The media card in the media drive does not 
contain a .JPG file. Reinsert the correct media card.
No Paper Fed The machine is out of paper. Add paper, and then press  Mono 
Start...

TROUBLESHOOTING AND ROUTINE MAINTENANCE   6 - 3
Document jams (DCP-120C only)
If the document is jammed, follow the steps below.
Document is jammed in the top of the ADF unit
1Take out any paper from the ADF that is not jammed.
2Open the ADF cover.
3Pull the jammed document out to the right or left.
4Close the ADF cover.
Press Stop/Exit .
Document is jammed inside the ADF unit
1Take out any paper from the ADF that is not jammed.
2Lift the document cover.
3Pull the jammed document out to the left.
4Close...

6 - 4   TROUBLESHOOTING AND ROUTINE MAINTENANCE
Printer jam or paper jam
Remove the jammed paper depending on where it is jammed in the 
machine. Open and close the scanner cover to clear the error.
Paper is jammed inside the paper tray
1Pull the paper tray out of the machine.
2Pull up the jammed paper to remove it.
Paper Tray
Jammed paper