Canon camcorder DC22 User Manual

							 Trouble?91
Additional Information
E
Recording
The disc cannot be ejected. Turn off the camcorder, disconnect the compact power adapter 
and remove the battery pack. Restore the power supply and try 
again.–
The camcorder has exceeded its operational temperature. 
Disconnect the compact power adapter and remove the battery 
pack and let the camcorder cool down before resuming use.
The disc cannot be recognized. The disc is dirty. Clean the disc with a soft lens-cleaning cloth. If 
the problem persists replace the disc.100
The disc is not correctly loaded. Check the disc. 25
The camcorder vibrates. Depending on the condition of the disc, the camcorder might 
vibrate occasionally. This is not a malfunction.–
• The disc’s rotation can be 
faintly heard.
• Occasionally the operation 
sound can be heard.The disc is activated from time to time. This is not a malfunction. –
After using the camcorder for a 
long time the   lights up in 
red.This is not a malfunction. Turn the camcorder off and let it cool 
for a while before resuming operation.–
Problem Solution
“ ” flashes red on the screen. The camcorder malfunctions. Consult a Canon Service Center. –
Image will not appear on the 
screen.Set the camcorder to  . 30
“SET THE TIME ZONE, DATE 
AND TIME” appears on the 
screen.Set the time zone, date and time. 28
Recharge the built-in lithium battery and set the time zone, date 
and time.101
Pressing the start/stop button 
will not start recording.Set the camcorder to  . 30
Load a recommended disc. 25
The disc is full (“ END” flashes on the screen). Delete some 
recordings (DVD-RW in VR mode) to free some space or 
replace the disc. 25
63
The camcorder has exceeded its operational temperature. 
Disconnect the compact power adapter and remove the battery 
pack and let the camcorder cool down before resuming use.–
Cancel the disc protection. 65
Unfinalize the disc (DVD-RW in VIDEO mode). 72
Even after stopping recording, 
the disc access indicator does 
not go off.The scene or still image is being recorded on the disc. This is 
not a malfunction.30
31
The point where the start/stop 
button was pressed does not 
match the beginning/end of the 
recording.There is a slight interval between pressing the start/stop button 
and the actual start of the recording on the disc. This is not a 
malfunction.–
Problem Solution
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							92Trouble? 
Playback/Editing
The recording suddenly stops 
shortly after starting recording.The disc is dirty. Clean the disc with a soft lens-cleaning cloth. If 
the problem persists replace the disc.100
The camcorder has exceeded its operational temperature. 
Disconnect the compact power adapter and remove the battery 
pack and let the camcorder cool down before resuming use.–
Camcorder will not focus. Autofocus does not work on that subject. Focus manually. 50
Adjust the viewfinder with the dioptric adjustment lever. 22
Lens is dirty. Clean the lens with a soft lens-cleaning cloth. 
Never use tissue paper to clean the lens.102
Sound is distorted. When recording near loud sounds (such as fireworks or 
concerts), sound may become distorted. This is not a 
malfunction.–
A vertical light bar appears on 
the screen.Bright light in a dark scene may cause a vertical light bar 
(smear) to appear. This is not a malfunction.–
Viewfinder picture is blurred. Adjust the viewfinder with the dioptric adjustment lever. 22
Problem Solution
Pressing the playback button 
does not start playback.Check that the disc contains recorded scenes. –
Load a disc. 25
Set the camcorder to  . 33
You may not be able to play with this camcorder discs recorded 
or edited with other DVD recorders or computer DVD drives.–
If using a single-sided disc, check that the disc is inserted with 
the label side facing up.25
The camcorder has exceeded its operational temperature. 
Disconnect the compact power adapter and remove the battery 
pack and let the camcorder cool down before resuming use.–
During playback there is video 
noise, the sound is distorted or 
the disc cannot be read.The disc is dirty. Clean the disc with a soft lens-cleaning cloth. 100
You may not be able to play with the camcorder discs recorded 
or edited with other DVD recorders or computer DVD drives.–
Cannot add scenes to the 
playlist.The disc is full (“ END” flashes on the screen). Delete some 
recordings to free some space.63
You cannot add more than 999 scenes to the playlist. –
Cannot divide the scene. You cannot edit or delete scenes on a disc that was protected in 
another digital device.–
Cannot edit the disc title. You cannot add a title to a DVD-R/DVD-R DL disc after it was 
finalized.71
Unfinalize the disc first (DVD-RW in VIDEO mode). 72
You may not be able to edit the title if you entered it with another 
digital device. –
Remove the disc protection. 65
Problem Solution
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							 Trouble?93
Additional Information
E
Playing Back the Disc in an External DVD Device
External DVD device refers to DVD players, DVD recorders, computer’s DVD drives 
and other digital devices.
Cannot create a Photomovie 
scene.There are no still images recorded on the disc. –
The disc is full (“ END” flashes on the screen). Delete some 
recordings (DVD-RW in VR mode) to free some space.63
Cannot edit or delete scenes. Remove the disc protection. 65
You cannot edit or delete scenes on a disc that was protected 
with another digital device.–
Scenes cannot be deleted in a DVD-R/DVD-R DL disc or a 
DVD-RW disc recorded in VIDEO mode.–
Cannot finalize the disc. You cannot finalize a disc (DVD-R/DVD-R DL or DVD-RW) 
recorded in VIDEO mode if it contains only still images. Record 
at least one scene before finalizing the disc.30
71
No sound from the built-in 
speaker.Open the LCD panel. –
Speaker volume is turned off. Adjust the volume from the 
[SYSTEM SETUP] menu in   mode.35
The keys on the wireless 
controller do not function.Check that you did not lay the camcorder so the multi selector’s 
 button is pressed down. Place the camcorder upright.–
Problem Solution
There is a brief stop between 
scenes.Depending on the DVD player, there might be a very short stop 
between scenes during playback.–
Disc is running, but image will 
not appear on the TV screen.TV/VIDEO selector on the TV is not set to VIDEO. Set the 
selector to VIDEO.74
You attempted to play back or dub an incompatible disc. Stop 
playback/dubbing.–
The disc cannot be recognized 
by the device. Or, even though 
the disc is read, cannot play 
back the disc or the picture is 
distorted.The disc is dirty. Clean the disc with a soft lens-cleaning cloth. 100
The disc has not been finalized. 71
DVD-RW discs in VR mode can only be played back with VR 
mode-compatible DVD players. Refer to the instruction manual 
of your DVD device.–
Cannot edit my recordings or 
add recordings to the disc with 
the DVD device.It may not be possible to edit or add recordings with an external 
DVD recorder on a disc recorded with this camcorder.–
When writing on a disc in this 
camcorder recordings 
transferred from a computer, an 
error message appears.The camcorder has exceeded its operational temperature. 
Disconnect the compact power adapter and remove the battery 
pack and let the camcorder cool down before resuming use.–
Problem Solution
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							94Trouble? 
Memor y Card Operation
Printing
List of Messages
Problem Solution
Memory card cannot be 
inserted.Memory card was not facing the correct direction. Turn the 
memory card over and reinsert it.24
Memory card cannot be 
recorded.Memory card is full. Erase still images to free some space or 
replace the memory card.67
Memory card was not initialized. Initialize the memory card. 70
The folder and file numbers have reached their maximum value. 
Set [FILE NOS.] to [RESET] and insert a new memory card.42
Memory card cannot be played 
back.Insert a memory card. 24
Set the camcorder to  . 35
Make sure the memory card is selected as the media for still 
images.32
Image cannot be erased. Image is protected. Cancel the protection. 69
“ ” flashes in red. Card error occurred. Turn off the camcorder. Remove and 
reinsert the memory card. Initialize the memory card if flashing 
persists.70
Problem Solution
The printer is not operating 
even though the camcorder 
and printer are correctly 
connected.1. Set the camcorder to  .
2. Disconnect and reconnect the USB cable.
3. Turn off the printer and turn it back on.–
Message Explanation
SET THE TIME ZONE, 
DATE AND TIMEYou have not set the time zone, date and time. This message 
appears each time you turn the power on until you set the time 
zone, date and time.28
CHANGE THE BATTERY 
PA C KBattery pack is exhausted. Replace or charge the battery pack. 21
TEMPERATURE TOO 
HIGH CANNOT RECORD The camcorder has exceeded its operational temperature. 
Disconnect the compact power adapter and remove the battery and 
let the camcorder cool down before resuming use.–
TEMPERATURE TOO 
HIGH CANNOT REMOVE 
DISC
CANNOT RECORD
CHECK THE DISCThere is a problem with the disc. Replace the disc. 25
This message can also appear if condensation has formed. Wait 
until the camcorder dries completely before resuming use.102
The disc’s recording surface may be dirty or scratched. –
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							 Trouble?95
Additional Information
EREACHED THE MAXIMUM 
NUMBER OF SCENESThe maximum number of scenes has been reached. Delete some 
recordings (DVD-RW in VR mode) to free some space or replace 
the disc.25
63
CANNOT PLAY DISC The disc is dirty or you attempted to play back a disc type not 
supported (not DVD-R/RW).–
This message can also appear if condensation has formed. Wait 
until the camcorder dries completely before resuming use.102
CANNOT EDIT DISC There are no scenes to edit or the recording is damaged. –
This message can also appear if condensation has formed. Wait 
until the camcorder dries completely before resuming use.102
CANNOT DIVIDE THE 
SCENEPhotomovie scenes cannot be divided. 68
You may not be able to divide very short scenes. –
Scenes cannot be divided when the disc already contains 999 
scenes.–
You may not be able to further divide scenes shorter than 5 
seconds that were created by dividing a previous scene. –
PLEASE USE ONLY THE 
RECOMMENDED DISCSThe dual layered disc you inserted cannot be used with this 
camcorder.8
DISC IS FINALIZED 
CANNOT RECORDYou cannot record additional scenes on a finalized DVD-R/
DVD-R DL disc.–
You cannot record additional scenes or unfinalize a DVD-RW disc 
in VIDEO mode that was finalized with another digital device.–
UNFINALIZE THE DISC You cannot record additional scenes or convert still images to a 
Photomovie scene on a finalized DVD-RW in VIDEO mode. 
Unfinalize the disc first.72
DISC IS PROTECTED The disc is protected. Replace the disc or remove the disc 
protection.65
CANNOT READ THE DISC
CHECK THE DISCDisc could not be read. Try cleaning it or replace the disc. 100
This message can also appear if the camcorder has exceeded its 
operational temperature. Disconnect the power adapter and 
remove the battery and let the camcorder cool down before 
resuming use.–
This message can also appear if condensation has formed. Wait 
until the camcorder dries completely before resuming use.102
The disc may not be loaded correctly. Try removing the disc and 
reinserting it.25
• ACCESS ERROR
• DISC ACCESS FAILURE
CHECK THE DISCThere was an error when reading the disc or attempting to write 
onto it. Try cleaning the disc or replace it.100
This message can also appear if condensation has formed. Wait 
until the camcorder dries completely before resuming use.102
The disc may not be loaded correctly. Try removing the disc and 
reinserting it.25
DISC COVER IS OPEN Verify the disc is correctly inserted and close the disc cover. 25
Message Explanation
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							96Trouble? 
NO DISC No disc is loaded. Insert a disc. 25
This message can also appear if condensation has formed. Wait 
until the camcorder dries completely before resuming use.102
You inserted a disc recorded in a different Television System (PAL 
or SECAM).–
LOADING THE DISC The disc is being read. Wait before you start recording. –
AVOID MOVING THE 
CAMCORDERTry not to move the camcorder while the image is being recorded. –
UNABLE TO RECOVER 
DATACould not recover a corrupted file. –
This message can also appear if condensation has formed. If you 
suspect condensation is the reason, do not initialize the disc and 
wait until the camcorder dries completely before resuming use.102
DISC FULL The disc is full (“ END” flashes on the screen) . Delete some 
recordings (DVD-RW in VR mode) to free some space or replace 
the disc.25
63
NO CARD Memory card not is inserted into the camcorder. 24
NO IMAGES No images are recorded on the memory card. –
CARD ERROR A memory card error occurred. The camcorder cannot record or 
display the image.
The error may be temporary. If the message disappears after 4 
seconds and “ ” flashes red, turn the camcorder off, remove the 
card and reinsert the card. If “ ” changes to green, you can 
continue recording/playback.–
CARD FULL Memory card is full. Erase some images to free some space or 
replace the memory card.67
NAMING ERROR The folder and file numbers have reached their maximum value. 
Set the [FILE NOS.] option to [RESET] and initialize the disc or 
memory card, erase all the images on the memory card or replace 
the disc. –
UNIDENTIFIABLE IMAGE The image file is corrupted or it was saved using a compression 
method other than that compatible with this camcorder (JPEG).–
 TRANSFER ORDER 
ERRORYou attempted to set more than 998 transfer orders. 84
TOO MANY STILL IMAGES 
DISCONNECT USB CABLEDisconnect the USB cable and decrease the number of still images 
on the memory card or disc to less than 1800. Images cannot be 
erased from a DVD-R/DVD-R DL or DVD-RW disc recorded in 
VIDEO mode. 
If a dialog appeared on the computer screen, close it and then 
reconnect the USB cable.–
Message Explanation
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							 Trouble?97
Additional Information
EDirect Print Related Messages
NOTES
About Canon PIXMA/SELPHY DS Printers: If the printer’s error indicator flashes or an error message 
appears on the printer’s operation panel, refer to the printer’s instruction manual.
Message Explanation
PAPER ERROR  There is a problem with the paper. Wrong paper size is inserted or  the ink  cannot be used with the selected paper.
Or, if the paper output tray is closed, open it to print.
NO PAPER Paper is not correctly inserted or there is no paper.
PAPER JAM The paper jammed during printing. Select [STOP] to cancel printing. After  removing the paper, set some paper again and retry printing.
INK ERROR There is a problem with the ink.
NO INK The ink cartridge is not inserted or is out of ink.
LOW INK LEVEL The ink cartridge needs to be replaced soon. Select [CONTINUE] to restart  printing.
INK ABSORBER FULL Select [CONTINUE] to resume printing. Consult a Canon Service Center  (refer to the list included with the printer) to replace the ink absorber.
• FILE ERROR
• CANNOT PRINT! You attempted to print an image that was recorded with another 
camcorder, with a different compression, or was edited on a computer.
COULD NOT PRINT X 
IMAGES You attempted to use the print order settings to print X images that were 
recorded with another camcorder, with a different compression or were 
edited on a computer.
SET  PRINT ORDER No still image on the memory card has been marked with a   print order.  
PRINT ORDER ERROR You attempted to set more than 998 still images in the print order.
CANNOT TRIM You attempted to trim an image that was recorded with another camcorder.
READJUST TRIMMING You changed the print style after you set the trimming settings.
PRINTER ERROR Cancel printing. Turn off the printer and turn it back on. Check the printer  status. If the error still persists, refer to the printer’s instruction manual and 
contact the appropriate customer support center or service center.
PRINT ERROR Cancel printing, disconnect the USB cable and turn off the printer. After a  while, turn the printer back on and reconnect the USB cable. Check the 
printer status.
When you are printing using the   button, check the print settings.
HARDWARE ERROR Cancel printing. Turn off the printer and turn it back on. Check the printer  status. If the printer is equipped with a battery, it might be exhausted. In 
such case, turn off the printer, replace the battery and turn it back on.
COMMUNICATION 
ERROR The printer is experiencing a data transfer error. Cancel printing, 
disconnect the USB cable and turn off the printer. After a while, turn the 
printer back on and reconnect the USB cable. When you are printing using 
the   button, check the print settings.
Or, you attempted to print from a memory card that contains a large 
number of images. Reduce the number of images.
CHECK PRINT SETTINGS The print setting cannot be used for printing with the   button.
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							98Trouble? 
INCOMPATIBLE PAPER 
SIZEThe paper settings of the camcorder conflict with the printer’s settings.
PRINTER IN USE The printer is in use. Check the printer status.
PAPER LEVER ERROR Paper lever error occurred. Adjust the paper selection lever to the proper 
position.
PRINTER COVER OPEN Close the printer cover securely.
NO PRINTHEAD No print head is installed in the printer or the print head is defective.
Message Explanation
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							 Do’s and Don’ts99
Additional Information
E
Do’s and Don’ts
Camcorder
   Do not subject the camcorder to 
vibrations or strong impacts while the 
DISC access indicator is on or flashing. 
The data may not be correctly recorded 
on the disc, and the recording may be 
permanently lost.
   Do not touch the pick up lens.
   Do not carry the camcorder by the LCD 
panel or the disc cover. Be careful when 
closing the LCD panel.
   Do not leave the camcorder in places 
subject to high temperatures (like the 
inside of a car under direct sunlight), or 
high humidity.
   Do not use the camcorder near strong 
electric or magnetic fields such as above 
TVs, near plasma TVs or mobile phones.
   Do not point the lens or viewfinder at 
strong light sources. Do not leave the 
camcorder pointed at a bright subject.
   Do not use or store the camcorder in 
dusty or sandy places. The camcorder is 
not waterproof – avoid also water, mud or 
salt. If any of the above should get into 
the camcorder it may damage the 
camcorder and/or the lens. Be sure to 
close the disc compartment cover after 
use.
   Be careful of heat generated by lighting 
equipment.
   Do not disassemble the camcorder. If 
the camcorder does not function properly, 
consult qualified service personnel.
   Handle the camcorder with care. Do not 
subject the camcorder to shocks or 
vibration as this may cause damage.
Batter y Pack
   Charged battery packs continue to 
discharge naturally. Therefore, charge 
them on the day of use, or the day before, 
to ensure a full charge.
   Attach the terminal cover whenever a 
battery pack is not in use. Contact with 
metallic objects may cause a short circuit 
and damage the battery pack.
   Dirty terminals may cause a poor 
contact between the battery pack and the 
camcorder. Wipe the terminals with a soft 
cloth.
   Since storing a charged battery pack for 
a long time (about 1 year) can shorten its 
lifecycle or affect performance, we 
recommend to discharge the battery pack 
fully and to store it in a dry place at 
temperatures no higher than 30°C 
(86°F). If you do not use the battery pack 
for long periods, charge and discharge it 
fully at least once a year. If you have 
more than one battery pack, perform 
these precautions at the same time for all 
battery packs.
   Although the battery pack’s operating 
temperature range is from 0°C to 40°C 
(32°F to 104°F), the optimal range is 
from 10°C to 30°C (50°F to 86°F). At 
cold temperatures, performance will 
temporarily decline. Warm it in your 
pocket before use.
Handling Precautions
DANGER!
Treat the batter y pack with care.
• Keep it away from fire (or it might 
explode).
• Do not expose the battery pack to 
temperature higher than 60 °C (140 °F). 
Do not leave it near a heater or inside a 
car in hot weather.
• Do not try to disassemble or modify it.
• Do not drop or knock it.
• Do not get it wet.
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							100Do’s and Don’ts 
   Replace the battery pack if the usable 
time after full charge diminishes 
substantially at normal temperatures.
About the batter y terminal cover
The battery terminal cover has a [ ]-
shaped hole. This is useful when you 
wish to differentiate between charged and 
uncharged battery packs. 
Back side of the battery pack
Terminal cover attached
Charged
Uncharged
Mini DVD Disc
The recording surface of DVD discs is 
extremely delicate. If handled or stored in 
an incorrect manner, the camcorder may 
stop recognizing or may not be able to 
play back the disc. Be sure to observe the 
following precautions when storing/ 
handling your discs.
   
Always remove the disc from the camcorder 
after you finish recording.
   Do not store the camcorder with a disc 
left inside.
   Keep the disc clean of dust, dirt or 
smudges. Even very small smudges or 
particles of dust can lead to problems 
when recording or playing back the disc. 
Carefully inspect the recording surface of 
the disc before inserting it in the 
camcorder. If the disc gets dirty use a dry, 
soft lens-cleaning cloth to remove any 
fingerprints, dirt buildup or smudges from the disc surface. Clean the disc in a radial 
motion from its center outwards.
   Never use a chemically treated cloth or 
flammable solvents such as paint thinner 
to clean the disc.
   Do not bend, scratch or wet the disc 
and do not subject it to strong shocks.
   Do not attach any labels or stickers on 
the disc surfaces. The disc may not rotate 
in a stable manner and this may cause 
malfunctions.
   To protect the disc, return it to its case 
for storage.
   When writing on the label side of the 
disc, avoid hard tip pens. Use waterproof 
soft-tipped felt pens instead.
   Moving a disc rapidly between hot and 
cold temperatures may cause 
condensation to form on its surfaces. If 
condensation forms on the disc, put it 
aside until the water droplets have 
evaporated completely.
   Never expose the disc to direct sunlight 
and do not store it in places subject to 
high temperatures or high humidity.
   Always finalize a disc before inserting it 
into an external DVD device. Failing to do 
so can result in the loss of the recorded 
data.
Memor y Card
   We recommend saving backups of 
memory card images on your computer. 
Image data may be corrupted or lost due 
to memory card defects or exposure to 
static electricity. Canon Inc. makes no 
warranties for corrupted or lost data.
   Do not turn off the camcorder, 
disconnect the power source or remove 
the memory card while the CARD access 
indicator is flashing.
   Do not use memory cards in places 
subject to strong magnetic fields.
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