Canon camcorder DC220 User Manual

							 Trouble?101
Additional Information
Playing Back the Disc in an External DVD Device
External DVD device refers to DVD players, DVD recorders, computer’s DVD drives 
and other digital devices.
Cannot edit the disc title. You cannot add a title to a DVD-R/DVD-R DL disc after it was 
finalized.77
Unfinalize the disc first (DVD-RW in VIDEO mode). 79
You may not be able to edit the title if you entered it with another 
digital device. –
Remove the disc protection. 71
Cannot create a Photomovie 
scene.The disc is full (“ END” flashes on the screen). Delete some 
recordings (DVD-RW in VR mode) to free some space.69
Cannot edit or delete scenes. Remove the disc protection. 71
You cannot edit or delete scenes on a disc that was protected 
with another digital device.–
Scenes cannot be deleted in a DVD-R/DVD-R DL disc or a 
DVD-RW disc recorded in VIDEO mode.–
Cannot finalize the disc. You cannot finalize a disc (DVD-R/DVD-R DL or DVD-RW) 
recorded in VIDEO mode if it contains only still images. Record 
at least one scene before finalizing the disc.34
77
The camcorder has exceeded its operational temperature. Turn 
off the camcorder and let it cool down before resuming use.–
No sound from the built-in 
speaker.Open the LCD panel. –
Speaker volume is turned off. Adjust the volume with the joystick 
and joystick guide in   mode.40
ProblemSolution
There is a brief stop between 
scenes.Depending on the DVD player, there might be a very short stop 
between scenes during playback.–
Disc is running, but image will 
not appear on the TV screen.The video input on the TV is not set to the video terminal to 
which you connected the camcorder. Select the correct video 
input.80
You attempted to play back or dub an incompatible disc. Stop 
playback/dubbing.–
The disc cannot be recognized 
by the device. Or, even though 
the disc is read, cannot play 
back the disc or the picture is 
distorted.The disc is dirty. Clean the disc with a soft lens-cleaning cloth. 108
The disc has not been finalized. 77
DVD-RW discs in VR mode can only be played back with VR 
mode-compatible DVD players. Refer to the instruction manual 
of your DVD device.–
Cannot edit my recordings or 
add recordings to the disc with 
the DVD device.It may not be possible to edit or add recordings with an external 
DVD recorder on a disc recorded with this camcorder.–
When writing on a disc in this 
camcorder recordings 
transferred from a computer, an 
error message appears.The camcorder has exceeded its operational temperature. Turn 
off the camcorder and let it cool down before resuming use.–
ProblemSolution
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							102Trouble? 
Memor y Card Operation
Printing
List of Messages
ProblemSolution
Memory card cannot be 
inserted.Memory card was not facing the correct direction. Turn the 
memory card over and reinsert it.28
Memory card cannot be 
recorded.Memory card is full. Erase still images to free some space or 
replace the memory card.73
Memory card was not initialized. Initialize the memory card. 76
The folder and file numbers have reached their maximum value. 
Set [FILE NOS.] to [RESET] and insert a new memory card.50
Memory card cannot be played 
back.Insert a memory card. 28
Set the camcorder to  . 41
Make sure the memory card is selected as the media for still 
images.37
Image cannot be erased. Image is protected. Cancel the protection. 75
“ ” flashes in red. Card error occurred. Turn off the camcorder. Remove and 
reinsert the memory card. Initialize the memory card if flashing 
persists.76
ProblemSolution
The printer is not operating 
even though the camcorder 
and printer are correctly 
connected.Disconnect the USB cable and turn off the camcorder and the 
printer. After a short while, turn them on again, set the 
camcorder to   mode and restore the connection.–
MessageExplanation
SET THE TIME ZONE, 
DATE AND TIMEYou have not set the time zone, date and time. This message 
appears each time you turn the power on until you set the time 
zone, date and time.32
CHANGE THE BATTERY 
PA C KBattery pack is exhausted. Replace or charge the battery pack. 23
CANNOT ENTER THE 
 STANDBY MODE NOWThe camcorder cannot enter the Quick Start standby mode while 
the disc is being recognized after first inserting it or if the remaining 
battery charge is too low.38
UNABLE TO RECOGNIZE 
THE RECORDING MODE 
OF THE DISCThe disc may not be recognized by this camcorder if it was 
initialized with a different device.–
You inserted a disc recorded in a different Television System (PAL 
or SECAM).–
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							 Trouble?103
Additional Information
• TEMPERATURE TOO 
HIGH CANNOT RECORD 
• TEMPERATURE TOO 
HIGH CANNOT REMOVE 
DISCThe camcorder has exceeded its operational temperature. 
Disconnect the compact power adapter and remove the battery and 
let the camcorder cool down before resuming use.–
CANNOT RECORD
CHECK THE DISCThere is a problem with the disc. Replace the disc. 26
This message can also appear if condensation has formed. Wait 
until the camcorder dries completely before resuming use.11 0
The disc’s recording surface may be dirty or scratched. –
REACHED THE MAXIMUM 
NUMBER OF SCENESThe maximum number of scenes has been reached. Delete some 
recordings (DVD-RW in VR mode) to free some space or replace 
the disc.26
69
CANNOT PLAY DISC The disc is dirty or you attempted to play back a disc type not 
supported (not DVD-R/RW).–
This message can also appear if condensation has formed. Wait 
until the camcorder dries completely before resuming use.11 0
CANNOT EDIT DISC There are no scenes to edit or the recording is damaged. –
This message can also appear if condensation has formed. Wait 
until the camcorder dries completely before resuming use.11 0
CANNOT DIVIDE THE 
SCENEPhotomovie scenes cannot be divided. 74
You may not be able to divide very short scenes. –
Scenes cannot be divided when the disc already contains 999 
scenes.–
You may not be able to further divide scenes shorter than 5 
seconds that were created by dividing a previous scene. –
PLEASE USE ONLY THE 
RECOMMENDED DISCSThe dual-layered disc you inserted cannot be used with this 
camcorder.6
DISC IS FINALIZED 
CANNOT RECORDYou cannot record additional scenes on a finalized DVD-R/
DVD-R DL disc.–
You cannot record additional scenes or unfinalize a DVD-RW disc 
in VIDEO mode that was finalized with another digital device.–
UNFINALIZE THE DISC You cannot record additional scenes or convert still images to a 
Photomovie scene on a finalized DVD-RW in VIDEO mode. 
Unfinalize the disc first.79
DISC IS PROTECTED The disc is protected. Replace the disc or remove the disc 
protection.71
CANNOT READ THE DISC
CHECK THE DISCDisc could not be read. Try cleaning it or replace the disc. 108
This message can also appear if the camcorder has exceeded its 
operational temperature. Turn off the camcorder and let it cool 
down before resuming use.–
This message can also appear if condensation has formed. Wait 
until the camcorder dries completely before resuming use.11 0
The disc may not be loaded correctly. Try removing the disc and 
reinserting it.26
MessageExplanation
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							104Trouble? 
• ACCESS ERROR
• DISC ACCESS FAILURE
CHECK THE DISCThere was an error when reading the disc or attempting to write 
onto it. Try cleaning the disc or replace it.108
This message can also appear if condensation has formed. Wait 
until the camcorder dries completely before resuming use.11 0
The disc may not be loaded correctly. Try removing the disc and 
reinserting it.26
DISC COVER IS OPEN Verify the disc is correctly inserted and close the disc cover. 26
NO DISC No disc is loaded. Insert a disc. 26
This message can also appear if condensation has formed. Wait 
until the camcorder dries completely before resuming use.11 0
LOADING THE DISC The disc is being read. Wait before you start recording. –
AVOID MOVING THE 
CAMCORDERTry not to move the camcorder while the image is being recorded. –
UNABLE TO RECOVER 
DATACould not recover a corrupted file. –
This message can also appear if condensation has formed. If you 
suspect condensation is the reason, do not initialize the disc and 
wait until the camcorder dries completely before resuming use.11 0
DISC FULL The disc is full (“ END” flashes on the screen). Delete some 
recordings (DVD-RW in VR mode) to free some space or replace 
the disc.26
69
TASK IN PROGRESS
DO NOT DISCONNECT 
THE POWER SOURCEThe camcorder is updating important file allocation data on the disc. 
Do not disconnect the compact power adapter or remove the 
battery pack.–
NO CARD Memory card not is inserted into the camcorder. 28
NO IMAGES No images are recorded on the memory card. –
CARD ERROR A memory card error occurred. The camcorder cannot record or 
display the image.
If the message disappears after 4 seconds and “ ” flashes red, 
turn the camcorder off, remove the card and reinsert the card. If 
“ ” changes to green, you can continue recording/playback.–
CARD FULL Memory card is full. Erase some images to free some space or 
replace the memory card.73
THE CAMCORDER IS SET 
TO STILL IMAGE MODEYou pressed the Start/Stop button while recording still images 
(  mode).–
NAMING ERROR The folder and file numbers have reached their maximum value. 
Set the [FILE NOS.] option to [RESET] and initialize the disc or 
memory card, erase all the images on the memory card or replace 
the disc. –
OPERATION CANCELED There was a problem with the disc or memory card while copying 
still images between them.–
 TRANSFER ORDER 
ERRORYou attempted to set more than 998 transfer orders. 91
MessageExplanation
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							 Trouble?105
Additional Information
Direct Print Related Messages
NOTES
About Canon PIXMA/SELPHY DS Printers: If the printer’s error indicator flashes or an error message 
appears on the printer’s operation panel, refer to the printer’s instruction manual.
TOO MANY STILL IMAGES 
DISCONNECT USB CABLEDisconnect the USB cable and decrease the number of still images 
on the memory card or disc to less than 1800. Images cannot be 
erased from a DVD-R/DVD-R DL or DVD-RW disc recorded in 
VIDEO mode. 
If a dialog appeared on the computer screen, close it and then 
reconnect the USB cable.–
COPYRIGHT PROTECTED 
DUBBING RESTRICTEDYou attempted to record copyright-protected contents. 
May also appear when an anomalous signal is received while 
recording form the analog video input.82
MessageExplanation
PAPER ERROR  There is a problem with the paper. The paper is not correctly loaded or the 
paper size is wrong.
Alternatively, if the paper output tray is closed, open it to print.
NO PAPER Paper is not correctly inserted or there is no paper.
PAPER JAM The paper jammed during printing. Select [STOP] to cancel printing. After 
removing the paper, set some paper again and retry printing.
INK ERROR There is a problem with the ink.
NO INK The ink cartridge is not inserted or is out of ink.
LOW INK LEVEL The ink cartridge needs to be replaced soon. Select [CONTINUE] to restart 
printing.
INK ABSORBER FULL Select [CONTINUE] to resume printing. Consult a Canon Service Center 
(refer to the list included with the printer) to replace the ink absorber.
• FILE ERROR
• CANNOT PRINT!You attempted to print an image that was recorded with another 
camcorder, with a different compression, or was edited on a computer.
COULD NOT PRINT X 
IMAGESYou attempted to use the print order settings to print X images that were 
recorded with another camcorder, with a different compression or were 
edited on a computer.
SET  PRINT ORDER No still image on the memory card has been marked with a   print order.  
PRINT ORDER ERROR You attempted to set more than 998 still images in the print order.
CANNOT TRIM You attempted to trim an image that was recorded with another camcorder.
READJUST TRIMMING You changed the print style after you set the trimming settings.
PRINTER ERROR Cancel printing. Turn off the printer and turn it back on. Check the printer 
status. If the error still persists, refer to the printer’s instruction manual and 
contact the appropriate customer support center or service center.
MessageExplanation
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							106Trouble? 
PRINT ERROR Cancel printing, disconnect the USB cable and turn off the printer. After a 
while, turn the printer back on and reconnect the USB cable. Check the 
printer status.
 When you are printing using the   button, check the print 
settings.
HARDWARE ERROR Cancel printing. Turn off the printer and turn it back on. Check the printer 
status. If the printer is equipped with a battery, it might be exhausted. In 
such case, turn off the printer, replace the battery and turn it back on.
COMMUNICATION 
ERRORThe printer is experiencing a data transfer error. Cancel printing, 
disconnect the USB cable and turn off the printer. After a while, turn the 
printer back on and reconnect the USB cable.   When you are 
printing using the   button, check the print settings.
Or, you attempted to print from a memory card that contains a large 
number of images. Reduce the number of images.
CHECK PRINT SETTINGS  The print settings cannot be used for printing with the   button.
INCOMPATIBLE PAPER 
SIZEThe paper settings of the camcorder conflict with the printer’s settings.
PRINTER IN USE The printer is in use. Check the printer status.
PAPER LEVER ERROR Paper lever error occurred. Adjust the paper selection lever to the proper 
position.
PRINTER COVER OPEN Close the printer cover securely.
NO PRINTHEAD No print head is installed in the printer or the print head is defective.
MessageExplanation
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							 Do’s and Don’ts107
Additional Information
Do’s and Don’ts
Camcorder
   Do not subject the camcorder to 
vibrations or strong impacts while the 
DISC access indicator is on or flashing. 
The data may not be correctly recorded 
on the disc, and the recording may be 
permanently lost.
   Do not touch the pick up lens.
   Do not carry the camcorder by the LCD 
panel or the disc cover. Be careful when 
closing the LCD panel.
   Do not leave the camcorder in places 
subject to high temperatures (like the 
inside of a car under direct sunlight), or 
high humidity.
   Do not use the camcorder near strong 
electric or magnetic fields such as above 
TVs, near plasma TVs or mobile phones.
   Do not point the lens or viewfinder at 
strong light sources. Do not leave the 
camcorder pointed at a bright subject.
   Do not use or store the camcorder in 
dusty or sandy places. The camcorder is 
not waterproof – avoid also water, mud or 
salt. If any of the above should get into 
the camcorder it may damage the 
camcorder and/or the lens. Be sure to 
close the disc compartment cover after 
use.
   Be careful of heat generated by lighting 
equipment.
   Do not disassemble the camcorder. If 
the camcorder does not function properly, 
consult qualified service personnel.
   Handle the camcorder with care. Do not 
subject the camcorder to shocks or 
vibration as this may cause damage.
Batter y Pack
   Charged battery packs continue to 
discharge naturally. Therefore, charge 
them on the day of use, or the day before, 
to ensure a full charge.
   Contact of the battery terminals with 
metallic objects may cause a short circuit 
and damage the battery pack.
   Dirty terminals may cause a poor 
contact between the battery pack and the 
camcorder. Wipe the terminals with a soft 
cloth.
   Since storing a charged battery pack for 
a long time (about 1 year) can shorten its 
lifecycle or affect performance, we 
recommend to discharge the battery pack 
fully and to store it in a dry place at 
temperatures no higher than 30°C 
(86°F). If you do not use the battery pack 
for long periods, charge and discharge it 
fully at least once a year. If you have 
more than one battery pack, perform 
these precautions at the same time for all 
battery packs.
   Although the battery pack’s operating 
temperature range is from 0 °C to 40 °C 
(32 °F to 104 °F), the optimal range is 
from 10 °C to 30 °C (50 °F to 86 °F). At 
cold temperatures, performance will 
temporarily decline. Warm it in your 
pocket before use.
Handling Precautions
DANGER!
Treat the batter y pack with care.
• Keep it away from fire (or it might 
explode).
• Do not expose the battery pack to 
temperature higher than 60 °C (140 °F). 
Do not leave it near a heater or inside a 
car in hot weather.
• Do not try to disassemble or modify it.
• Do not drop or knock it.
• Do not get it wet.
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							108Do’s and Don’ts 
   Replace the battery pack if the usable 
time after full charge diminishes 
substantially at normal temperatures.
Mini DVD Disc
The recording surface of DVD discs is 
extremely delicate. If handled or stored in 
an incorrect manner, the camcorder may 
stop recognizing or may not be able to 
play back the disc. Be sure to observe the 
following precautions when storing/
handling your discs.
   
Always remove the disc from the camcorder 
after you finish recording.  
   Do not store the camcorder with a disc 
left inside.
   Keep the disc clean of dust, dirt or 
smudges. Even very small smudges or 
particles of dust can lead to problems 
when recording or playing back the disc. 
Carefully inspect the recording surface of 
the disc before inserting it in the 
camcorder. If the disc gets dirty use a dry, 
soft lens-cleaning cloth to remove any 
fingerprints, dirt buildup or smudges from 
the disc surface. Clean the disc in a radial 
motion from its center outwards.
   Never use a chemically treated cloth or 
flammable solvents such as paint thinner 
to clean the disc.
   Do not bend, scratch or wet the disc 
and do not subject it to strong shocks.
   Do not attach any labels or stickers on 
the disc surfaces. The disc may not rotate 
in a stable manner and this may cause 
malfunctions.
   To protect the disc, return it to its case 
for storage.
   When writing on the label side of the 
disc, avoid hard tip pens. Use waterproof 
soft-tipped felt pens instead.
   Moving a disc rapidly between hot and 
cold temperatures may cause 
condensation to form on its surfaces. If condensation forms on the disc, put it 
aside until the water droplets have 
evaporated completely.
   Never expose the disc to direct sunlight 
and do not store it in places subject to 
high temperatures or high humidity.
   Always finalize a disc before inserting it 
into an external DVD device. Failing to do 
so can result in the loss of the recorded 
data.
Memor y Card
   We recommend saving backups of 
memory card images on your computer. 
Image data may be corrupted or lost due 
to memory card defects or exposure to 
static electricity. Canon Inc. makes no 
warranties for corrupted or lost data.
   Do not turn off the camcorder, 
disconnect the power source or remove 
the memory card while the CARD access 
indicator is flashing.
   Do not use memory cards in places 
subject to strong magnetic fields.
   Do not leave memory cards in places 
subject to high humidity and high 
temperature.
   Do not disassemble, bend, drop, or 
subject memory cards to shocks and do 
not expose them to water.
   Do not touch or expose the terminals to 
dust or dirt.
   Check the direction before inserting the 
memory card. Forcing a memory card into 
the slot if it is not correctly oriented may 
damage the memory card or the 
camcorder.
   Do not attach any labels or stickers on 
the memory card.
   When you erase image files or initialize 
the memory card, only the file allocation 
table is altered and the data itself is not 
actually deleted. Take the necessary 
precautions when you dispose of the 
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							 Do’s and Don’ts109
Additional Information
memory card, for example by physically 
damaging it to prevent the leakage of 
private data.
Lithium Button Batter y
   Do not pick up the battery using 
tweezers or other metal tools as this will 
cause a short circuit.
   Wipe the battery with a clean dry cloth 
to ensure proper contact.
   Keep the battery out of the reach of 
children. If swallowed, seek medical 
assistance immediately. The battery case 
may break and the battery fluids may 
cause internal damage.
   Do not disassemble, heat or immerse 
the battery in water to avoid the risk of 
explosion.
For Califor nia, USA only: The lithium battery 
included contains Perchlorate Material - 
special handling may apply. See 
www.dtsc.ca.gov/hazardouswaste/
perchlorate for details.
Built-in Rechargeable Lithium Batter y
The camcorder has a built-in 
rechargeable lithium battery to keep the 
date/time and other settings. The built-in 
lithium battery is recharged while you use 
the camcorder, however, it will become 
totally discharged if you do not use the 
camcorder for about 3 months.
To recharge the built-in lithium batter y: 
Connect the compact power adapter to 
the camcorder and leave it connected for 
24 hours with the power switch set to 
.WARNING!• The battery used in this device may 
present a fire or chemical burn hazard if 
mishandled. Do not recharge, 
disassemble, heat above 100 °C (212 °F) 
or incinerate the battery.
• Replace the battery with a CR2025 made 
by Panasonic, Hitachi Maxell, Sony, 
Sanyo, or with Duracell2025. Use of 
other batteries may present a risk of fire 
or explosion.
• Dispose of the used battery according to 
applicable recycling regulations.
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							11 0Do’s and Don’ts 
Storage
   If you do not intend to use the 
camcorder for a long time, store it in a 
place free of dust, in low humidity, and at 
temperatures not higher than 30 °C 
(86 °F).
Cleaning
Camcorder Body
   Use a soft, dry cloth to clean the 
camcorder body. Never use chemically 
treated cloth or volatile solvents such as 
paint thinner.
Pick Up Lens
   Remove any dust or dirt particles using 
a non-aerosol type blower brush. Never 
touch the pick up lens directly to clean it.
Lens and Viewfinder
   If the lens surface is dirty, the autofocus 
may not work properly.
   Remove any dust or dirt particles using 
a non-aerosol type blower brush.
   Use a clean, soft lens-cleaning cloth to 
gently wipe the lens or viewfinder. Never 
use tissue paper.
LCD Screen
   Clean the LCD screen using a clean, 
soft lens-cleaning cloth.
   Condensation may form on the surface 
of the screen when the temperature 
changes suddenly. Wipe it with a soft dry 
cloth.
Condensation
Moving the camcorder rapidly between 
hot and cold temperatures may cause 
condensation (water droplets) to form on 
its internal surfaces. Stop using the 
camcorder if condensation is detected. 
Continued use may damage the 
camcorder.
Condensation may form in the following 
cases:
When the camcorder is moved from an 
air-conditioned room to a warm, humid 
place
When the camcorder is moved from a 
cold place to a warm room
When the camcorder is left in a humid 
room
When a cold room is heated rapidly
Maintenance/Others
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