Canon Camera Powershot S120 User Manual

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Cover 
Before Use
Common Camera 
Operations
Advanced Guide
Camera Basics
Auto Mode / 
Hybrid Auto Mode
Other Shooting 
Modes
Tv, Av, M, and 
C Mode
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Appendix
Index
Basic Guide
P Mode
2 Choose an image.
zzPress the  buttons or turn the 
 dial to choose an image, and then 
press the  button.
zzYou can now specify the number of 
copies.
zzIf you specify index printing for the image, 
it is labeled with a [] icon. To cancel 
index printing for the image, press the 
 button again. [
] is no longer 
displayed.
3 Specify the number of prints.
zzPress the  buttons or turn the 
 dial to specify the number of prints 
(up to 99).
zzTo set up printing for other images and 
specify the number of prints, repeat steps 
2 – 3.
zzPrinting	quantity	cannot	be	specified	for	index prints. You can only choose which 
images to print, by following step 2.
zzWhen	finished,	press	the	 button 
to return to the menu screen.
Still Images
Setting Up Printing for a Range of Images
zzFollowing step 1 in “Setting Up Printing 
for Individual Images” ( =  180), choose 
[Select Range] and press the < m> 
button.
zzFollow steps 2 – 3 in “Selecting a Range” 
(=  11 7 ) to specify images.
zzPress the  buttons to choose 
[Order], and then press the  button.
Still Images
Setting Up Printing for All Images
zzFollowing step 1 in “Setting Up Printing 
for Individual Images” ( =  180), choose 
[Select All Images] and press the  
button.
zzPress the  buttons or turn the 
 dial to choose [OK], and then press 
the  button.  
						

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Cover 
Before Use
Common Camera 
Operations
Advanced Guide
Camera Basics
Auto Mode / 
Hybrid Auto Mode
Other Shooting 
Modes
Tv, Av, M, and 
C Mode
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Appendix
Index
Basic Guide
P Mode
Still Images
Adding Images to a Photobook
Photobooks can be set up on the camera by choosing up to 998 images 
on a memory card and importing them into the software on your computer, 
where they are stored in their own folder. This is convenient when ordering 
printed photobooks online or printing photobooks with your own printer.
Choosing a Selection Method
zzPress the  button, choose 
[Photobook Set-up] on the [1] tab, and 
then choose how you will select images.
•	 [
] may be displayed on the camera to warn you that the memory 
card	has	print	settings	that	were	configured	on	another	camera.	Changing the print settings using this camera may overwrite all 
previous settings.
•	 After importing images to your computer, also refer to “Software Instruction 
Manual” ( =  173) and the printer manual for further information.
Still Images
Clearing All Images from the Print List
zzFollowing step 1 in “Setting Up Printing 
for Individual Images” ( =  180), choose 
[Clear All Selections] and press the < m> 
button.
zzPress the  buttons or turn the 
 dial to choose [OK], and then press 
the  button.
Still Images
Printing Images Added to the Print List (DPOF)
zzWhen images have been added to the 
print list (=  180 – 181), the screen 
at left is displayed after you connect 
the camera to a PictBridge-compatible 
printer. Press the  buttons to 
choose [Print now], and then simply press 
the  button to print the images in the 
print list.
zzAny DPOF print job that you temporarily 
stop will be resumed from the next image.  
						

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Cover 
Before Use
Common Camera 
Operations
Advanced Guide
Camera Basics
Auto Mode / 
Hybrid Auto Mode
Other Shooting 
Modes
Tv, Av, M, and 
C Mode
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Appendix
Index
Basic Guide
P Mode
Still Images
Adding All Images to a Photobook
zzFollowing the procedure in “Adding 
Images Individually” ( =  183), choose 
[Select All Images] and press the  
button.
zzPress the  buttons or turn the 
 dial to choose [OK], and then press 
the  button.
Still Images
Removing All Images from a Photobook
zzFollowing the procedure in “Adding 
Images Individually” ( =  183), choose 
[Clear All Selections] and press the < m> 
button.
zzPress the  buttons or turn the 
 dial to choose [OK], and then press 
the  button.
Still Images
Adding Images Individually
1 Choose [Select].
zzFollowing the procedure in “Choosing 
a Selection Method” ( =  182), choose 
[Select] and press the  button.
2 Choose an image.
zzPress the  buttons or turn the 
 dial to choose an image, and then 
press the  button.
zz[] is displayed.
zzTo remove the image from the photobook, 
press the  button again. [] is no 
longer displayed.
zzRepeat this process to specify other 
images.
zzWhen	finished,	press	the	 button 
to return to the menu screen.  
						

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Cover 
Before Use
Common Camera 
Operations
Advanced Guide
Camera Basics
Auto Mode / 
Hybrid Auto Mode
Other Shooting 
Modes
Tv, Av, M, and 
C Mode
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Appendix
Index
Basic Guide
P Mode
Appendix
Helpful information when using the camera
10
Troubleshooting ............................................. 185
On-Screen Messages
 ................
 .....................188
On-Screen Information
 ...............

...................191
Shooting (Information Display) ............................ 191
Playback (Detailed Information Display) ............. 192
Functions and Menu Tables .......................... 193Functions Available in Each Shooting Mode .......193
FUNC. Menu ....................................................... 195
4 Shooting T
ab Menu........................................ 198
3 Set Up Tab Menu
 ........................................... 203 My Menu Tab Menu .......................................2031 Playback  Tab Menu
 .......................................
203
2 Print T
 ab Menu
 ...............................................
203Handling Precautions ............... .....................204
Specifications
 ................
 .................................204  
						

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Cover 
Before Use
Common Camera 
Operations
Advanced Guide
Camera Basics
Auto Mode / 
Hybrid Auto Mode
Other Shooting 
Modes
Tv, Av, M, and 
C Mode
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Appendix
Index
Basic Guide
P Mode
Troubleshooting
If	you	think	there	is	a	problem	with	the	camera,	first	check	the	following.	If the items below do not solve your problem, contact a Canon Customer 
Support Help Desk.
Power
Nothing happens when the power button is pressed.•	 Confirm	that	the	battery	pack	is	charged	(=  12).
•	 Confirm	that	the	battery	pack	is	inserted	facing	the	correct	way	(=  13).
•	 Confirm	that	the	memory	card/battery	cover	is	fully	closed	(=  14).
•	 Dirty battery terminals reduce battery performance. Try cleaning the terminals with a 
cotton swab and reinserting the battery pack a few times.
The battery pack runs out of power quickly.•	Battery performance decreases at low temperatures. Try warming the battery pack a 
little by putting it in your pocket, for example, ensuring that the term\
inals do not touch 
any metal objects.
•	 If these measures do not help and the battery pack still runs out of pow\
er soon after 
charging, it has reached the end of its life. Purchase a new battery pac\
k.
The lens is not retracted.•	Do not open the memory card/battery cover while the camera is on. Close \
the cover, 
turn the camera on, and then turn it off again (=  14).
The battery pack is swollen.•	Battery swelling is normal and does not pose any safety concerns. Howeve\
r, if 
battery	swelling	prevents	the	battery	pack	from	fitting	in	the	camera,	contact	a	Canon	Customer Support Help Desk.
Display on a TV
Camera images look distorted or not displayed on a TV ( =  172).
Shooting
Cannot shoot.•	In Playback mode ( =  103), press the shutter button halfway (=  23).
Strange display on the screen under low light ( =  24).
Strange display on the screen when shooting.
Note that the following display problems are not recorded in still image\
s but are 
recorded in movies.
•	 The
	screen	may	flicker	under	fluorescent	or	LED	lighting.
No date stamp is added to images.•	Configure	the	[Date	Stamp	] setting (=  40). Note that date stamps are not 
added	to	images	automatically,	merely	because	you	have	configured	the	[Date/Time]	setting (=  15).
•	 Date stamps are not added in shooting modes ( =  202) in which this setting cannot 
be	configured	( =  40).
[h]	flashes	on	the	screen	when	the	shutter	button	is	pressed,	and	shooting is not possible ( =  33).
[
] is displayed when the shutter button is pressed halfway (=  33).•	 Set [IS Mode] to [Continuous] (=  91).
•	 Raise	the	flash	and	set	the	flash	mode	to	[h] (
=  87).
•	 Increase the ISO speed (=  72).
•	 Mount the camera on a tripod or take other measures to keep it still. In\
 this case, you 
should set [IS Mode] to [Off] (=
  91).
Shots are out of focus.•	Press the shutter button halfway to focus on subjects before pressing it\
 all the way 
down to shoot (=  23).
•	 Make sure subjects are within focusing range ( =  206).
•	 Set [AF-assist Beam] to [On] ( =  51).
•	 Confirm	that	unneeded	functions	such	as	macro	are	deactivated.
•	 Try shooting with focus lock or 
AF lock (=
  82, 87).
Shots are blurry.•	 Blurring may occur more often when Touch Shutter is used to shoot, depending on 
shooting conditions. Hold the camera still when shooting.  
						

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Cover 
Before Use
Common Camera 
Operations
Advanced Guide
Camera Basics
Auto Mode / 
Hybrid Auto Mode
Other Shooting 
Modes
Tv, Av, M, and 
C Mode
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Appendix
Index
Basic Guide
P Mode
No AF frames are displayed and the camera does not focus when the 
shutter button is pressed halfway.
•	 To have AF frames displayed and the camera focus correctly, try composing the 
shot with higher-contrast subject areas centered before you press the sh\
utter button 
halfway. Otherwise, try pressing the shutter button halfway repeatedly.
Subjects in shots look too dark.•	Raise	the	flash	and	set	the	flash	mode	to	[h] ( =  87).
•	 Adjust brightness by using exposure compensation ( =  70).
•	 Adjust contrast by using i-Contrast ( =  74, 126).
•	 Use AE lock or spot metering (=  71).
Subjects look too bright, highlights are washed-out.•	Lower	the	flash	and	set	the	flash	mode	to	[!] ( =  31).
•	 Adjust brightness by using exposure compensation ( =  70).
•	 Use AE lock or spot metering (=  71).
•	 Reduce the lighting on subjects.
Shots	look	too	dark	despite	the	flash	firing	(=  33).•	 Shoot	within	flash	range	(=  206).
•	 Adjust	brightness	by	using	flash	exposure	compensation	or	changing	the	flash	output	level (=  88, 96).
•	 Increase the ISO speed (=  72).
Subjects	in	flash	shots	look	too	bright,	highlights	are	washed-out.•	Shoot	within	flash	range	(=  206).
•	 Lower	the	flash	and	set	the	flash	mode	to	[!] (
=  31).
•	 Adjust	brightness	by	using	flash	exposure	compensation	or	changing	the	flash	output	level (=  88, 96).
White	dots	or	similar	image	artifacts	appear	in	flash	shots.
•	This	is	caused	by	light	from	the	flash	reflecting	off	dust	or	airborne	particles.
Shots look grainy.•	Lower the ISO speed (=  72).
•	 High ISO speeds in some shooting modes may cause grainy images ( =  55).
Subjects are affected by red-eye (=  47).•	Set [Red-Eye Lamp] to [On] (=  51) to activate the red-eye reduction lamp 
(=  3)	in	flash	shots.	For	best	results,	have	subjects	look	at	the	red-eye	reduction	lamp. Also try increasing the lighting in indoor scenes and shooting at closer\
 range.
•	 Edit images using red-eye correction ( =  127).
Recording to the memory card takes too long, or continuous shooting 
is slower.
•	Use the camera to perform low-level formatting of the memory card ( =  161).
Shooting settings or FUNC. menu settings are not available.•	Available setting items vary by shooting mode. Refer to “Functions Available in Each 
Shooting Mode”, “FUNC. Menu”, and “Shooting Tab Menu” (=  193 – 202).
The Babies or Children icon does not display.•	The Babies and Children icons will not display if the birthday is not se\
t in face 
information ( =  41). If the icons still do not display even when you set the birthday, 
re-register face information ( =  41), or make sure that the date/time are set 
correctly (=  158).
Touch AF/Touch Shutter cannot be activated.•	 Touch AF and Touch Shutter cannot be activated by touching the edges of the screen. 
Try touching closer to the center of the screen.
Cannot shoot planetarium stars well in [] mode.•	Shoot actual starry skies instead.
Shooting Movies
The elapsed time shown is incorrect, or recording is interrupted.•	Use the camera to format the memory card, or switch to a card that suppo\
rts high-
speed recording. Note that even if the elapsed time display is incorrect\
, the length of 
movies on the memory card corresponds to the actual recording time (=
  160,  206).
[] is displayed and shooting stops automatically.The	camera’s	internal	memory	buffer	filled	up	as	the	camera	could	not	record	to	the	memory	card	quickly	enough.	Try	one	of	the	following	measures.
•	 Use the camera to perform low-level formatting of the memory card ( =  161).
•	 Lower	the	image	quality	(=  48).
•	 Switch to a memory card that supports high-speed recording ( =  206).  
						

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Cover 
Before Use
Common Camera 
Operations
Advanced Guide
Camera Basics
Auto Mode / 
Hybrid Auto Mode
Other Shooting 
Modes
Tv, Av, M, and 
C Mode
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Appendix
Index
Basic Guide
P Mode
Zooming is not possible.•	 Zooming is not possible in [] mode (=  64).
•	 Zooming is not possible when shooting movies in [] (=  58) and [] (=  67) 
modes.
Subjects look distorted.•	 Subjects	that	pass	in	front	of	the	camera	quickly	may	look	distorted.	This	is	not	a	malfunction.
Playback
Playback is not possible.•	Image	or	movie	playback	may	not	be	possible	if	a	computer	is	used	to	rename	files	or	alter the folder structure. Refer to “Software Instruction Manual”\
 ( =  173) for details 
on	folder	structure	and	file	names.
Playback stops, or audio skips.•	 Switch to a memory card that you have performed low-level formatting on \
with the 
camera (=  161).
•	 There may be brief interruptions when playing movies copied to memory ca\
rds that 
have slow read speeds.
•	 When movies are played on a computer, frames may be dropped and audio may skip 
if
	computer	performance	is	inadequate.
Sound is not played during movies.•	Adjust the volume ( =  104) if you have activated [Mute] (=  157) or the sound in 
the movie is faint.
•	 No sound is played for movies shot in [
] (=  58), [] (=  65), or [] 
(=  67) mode because audio is not recorded in these modes.
Memor y Card
The memory card is not recognized.
•	 Restart the camera, with the memory card in it (=  22).
Computer
Cannot transfer images to a computer.When attempting to transfer images to the computer via a cable, try redu\
cing the 
transfer speed as follows.
•	Press the  button to enter Playback mode. Hold the < n> button down as 
you press the  and < m
> buttons at the same time. On the next screen, press 
the  buttons to choose [B], and then press the  button.
Wi-Fi
Cannot access the Wi-Fi menu by pressing the < o> button.•	The Wi-Fi menu is not available in Shooting mode. Switch to Playback mod\
e and try 
again.
•	 In
	Playback	mode,	the	Wi-Fi	menu	cannot	be	accessed	during	magnified	display	or	index display. Switch to single-image display and try again. Similarly, the Wi-Fi menu 
cannot	be	accessed	during	group	playback	or	filtered	image	display	according	to	specified	conditions.	Cancel	group	or	filtered	image	playback.
•	 The Wi-Fi menu cannot be accessed while the camera is connected to a pri\
nter, 
computer

,
	or	TV	via	a	cable.	Disconnect	the	cable.
Cannot add a device/destination.•	A total of 20 items of connection information can be added to the camera.\
 Erase 
unneeded	connection	information	from	the	camera	first,	and	then	add	new	devices/
destinations ( =  153).
•	 Use a computer or smartphone to register Web services (=
  133).
•	 To	add	a	smartphone,	first	install	the	dedicated	application	CameraWindow	on	your	smartphone ( =  136).
•	 To	add	a	computer,	first	install	the	CameraWindow	application	on	your	computer.	Also	check your computer and Wi-Fi environment and settings ( =  137, 140).
•	 Do not use the camera near sources of Wi-Fi signal interference, such as\
 microwave 
ovens,
	Bluetooth	devices,	or	other	equipment	operating	on	the	2.4	GHz	band.
•	 Bring the camera closer to the other device you are trying to connect to\
 (such as the 
access point), and make sure there are no objects between the devices.  
						

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Cover 
Before Use
Common Camera 
Operations
Advanced Guide
Camera Basics
Auto Mode / 
Hybrid Auto Mode
Other Shooting 
Modes
Tv, Av, M, and 
C Mode
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Appendix
Index
Basic Guide
P Mode
Cannot connect to the access point.•	 Confirm	that	the	access	point	channel	is	set	to	a	channel	supported	by	the	camera	(=  205). Note that instead of auto channel assignment, it is advisable to spe\
cify a 
supported channel manually.
Cannot send images.•	 The	destination	device	has	insufficient	storage	space.	Increase	the	storage	space	on	the destination device and resend the images.
•	 The write-protect tab of the memory card in the destination camera is se\
t to the 
locked position. Slide the write-protect tab to the unlocked position.
•	 RAW images cannot be sent. In [
] mode, only the JPEG images are sent.
•	 Images cannot be sent to CANON iMAGE GATEWAY or other Web services if you 
move
	or	rename	image	files	or	folders	on	the	computer	that	received	images	sent	using Image Sync via an access point ( =  151). Before moving or renaming these 
image	files	or	folders	on	the	computer,	make	sure	the	images	have	already	been	sent	to CANON iMAGE GATEWA

Y or other Web services.
Cannot resize images for sending.•	 Images cannot be resized to be bigger than the resolution setting of the\
ir original size.
•	 Movies cannot be resized.
Images take a long time to send./The wireless connection is disrupted.•	Multiple images may take a long time to send. Try resizing the image to [] or [] 
to reduce sending time ( =  148).
•	 Movies may take a long time to send.
•	 Do not use the camera near sources of Wi-Fi signal interference, such as\
 microwave 
ovens,
	Bluetooth	devices,	or	other	equipment	operating	on	the	2.4	GHz	band.	Note	that images may take a long time to send even when [] is displayed.
•	 Bring the camera closer to the other device you are trying to connect to\
 (such as the 
access point), and make sure there are no objects between the devices.
•	 When sending images to a computer from a memory card with a large amount\
 
of images (approximately 1,000), the connection may be disrupted. Impo\
rt any 
necessary images to a computer, and then reduce the number of images on the 
memory card by erasing unnecessary images.
Want to erase Wi-Fi connection information before disposing of the 
camera or giving it to someone else.
•	Reset the Wi-Fi settings (=  155).
On-Screen Messages
If an error message is displayed, respond as follows.
No memory card
•	The memory card may be inserted facing the wrong way. Reinsert the memory card 
facing the correct way (=  14).
Memory card locked•	The write-protect tab of the memory card is set to the locked position. \
Switch the 
write-protect tab to the unlocked position ( =  13).
Cannot record!•	Shooting was attempted without a memory card in the camera. To shoot, insert a 
memory card facing the correct way ( =  14).
Memory card error (=  161)•	If the same error message is displayed even after you have formatted a s\
upported 
memory card (=  2) and have inserted it facing the correct way ( =  14), contact 
a Canon Customer Support Help Desk.
Insufficient	space	on	card•	 There is not enough free space on the memory card to shoot (=  30,  53, 69, 93) 
or edit images (=  124 – 127). Either erase unneeded images (=  11 8 ) or insert a 
memory card with enough free space (=  13).
Touch AF unavailable•	 Touch AF is not available in the current shooting mode ( =  194).
Touch AF canceled•	The subject selected for Touch AF can no longer be detected ( =  86).
Charge the battery (=  12)
No Image.
•	 The memory card does not contain any images that can be displayed.
Protected! (=  11 6 )  
						

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Cover 
Before Use
Common Camera 
Operations
Advanced Guide
Camera Basics
Auto Mode / 
Hybrid Auto Mode
Other Shooting 
Modes
Tv, Av, M, and 
C Mode
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Appendix
Index
Basic Guide
P Mode
Unidentified	Image/Incompatible	JPEG/Image	too	large./Cannot	play	back MOV
•	 Unsupported or corrupt images cannot be displayed.
•	 It may not be possible to display images that were edited or renamed on \
a computer, 
or images shot with another camera.
Cannot	magnify!/Cannot	play	back	this	content	in	Smart	Shuffle/
Cannot rotate/Cannot modify image/Cannot modify/Cannot assign to 
category/Unselectable
	image./No	identification	information•	 The following functions may be unavailable for images that were renamed \
or already 
edited on a computer, or images shot with another camera. Note that starred (*) 
functions are not available for movies. Edit ID Info* (
=
  11 2 – 11 3 ), Magnify* 
( =  11 3 ),	Smart	Shuffle*	(
=  11 5 ), Rotate (
=  120), Favorites ( =  121), Edit* 
( =  124 – 127), Print List* ( =  180), and Photobook Set-up* ( =  182).
•	 Grouped images cannot be processed ( =
  79).
Invalid selection range•	When specifying a range for image selection ( =  11 7, 120, 181), you attempted to 
choose	an	initial	image	that	was	after	the	final	image,	or	vice-versa.
Exceeded selection limit•	 More than 998 images were selected for Print List ( =  180) or Photobook Set-up 
(=  182). Choose 998 images or less.
•	 Print List (=  180) or Photobook Set-up (=  182) settings could not be saved 
correctly. Reduce the number of selected images and try again.
•	 You attempted to choose more than 500 images in Protect ( =
  11 6), Erase 
(=  11 8 ), Favorites (=  121), Print List (=  180), or Photobook Set-up (=  182).
Communication error•	An excessive amount of images (approx. 1,000) on the memory card preve\
nted 
printing or image transfer to a computer. To transfer the images, use a commercially 
available USB card reader. To print, insert the memory card directly into the printer 
card slot.
Naming error!•	The folder could not be created or images could not be recorded, because\
 the highest 
supported folder number (999) for storing images on the card has been \
reached and 
the highest supported image number (9999) for images in folders has be\
en reached. 
On the [3] tab, change [File Numbering] to [Auto Reset] (=
  161), or format the 
memory card (=  160).
Lens Error•	 This error may occur if the lens is held while it is moving, or when the\
 camera is used 
in dusty or sandy locations.
•	 Frequent
	display	of	this	error	message	may	indicate	camera	damage.	In	this	case,	contact a Canon Customer Support Help Desk.
A camera error was detected ( error number)•	If this error message is displayed immediately after a shot, the image m\
ay not have 
been saved. Switch to Playback mode to check for the image.
•	 Frequent
	display	of	this	error	message	may	indicate	camera	damage.	In	this	case,	write down the error number ( Exx) and contact a Canon Customer Support Help 
Desk.
File Error•	 Correct printing ( =  176) may not be possible for photos from other cameras or 
images that have been altered using computer software, even if the camer\
a is 
connected to the printer.
Print error•	 Check the paper size setting ( =  178). If this error message is displayed when the 
setting is correct, restart the printer and complete the setting on the \
camera again.
Ink absorber full•	 Contact	a	Canon	Customer	Support	Help	Desk	to	request	assistance	with	ink	absorber replacement.  
						

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Cover 
Before Use
Common Camera 
Operations
Advanced Guide
Camera Basics
Auto Mode / 
Hybrid Auto Mode
Other Shooting 
Modes
Tv, Av, M, and 
C Mode
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Appendix
Index
Basic Guide
P Mode
Wi-Fi
Connection failed•	 No access points were recognized. Check the access point settings ( =  140).
•	 A device could not be found. Turn the camera off and on again, and retry the 
connection.
•	 Check the device you want to connect to and make sure it is ready for co\
nnection.
Cannot determine access point•	The WPS buttons on numerous access points were pressed simultaneously. Try 
reconnecting again.
No access points found•	Check to make sure that the access point is turned on.
•	 When connecting to an access point manually, make sure that you entered the 
correct SSID.
Incorrect password/Incorrect Wi-Fi security settings•	Check the access point security settings ( =  140).
IP	address	conflict•	Reset	the	IP	address	so	that	it	does	not	conflict	with	another.
Disconnected/Receiving failed/Sending failed•	You may be in an environment where Wi-Fi signals are obstructed.
•	 Avoid using the camera’s Wi-Fi function around microwave ovens, Bluetooth devices, 
and other devices that operate on the 2.4 GHz band.
•	 Bring the camera closer to the other device you are trying to connect to\
 (such as the 
access point), and make sure there are no objects between the devices.
•	 Check the connected device to make sure it is not experiencing errors.
Sending failed 
Memory card error
•	If the same error message is displayed even when you have inserted a for\
matted 
memory card facing the correct way, contact a Canon Customer Support Help Desk.
Receiving failed 
Insufficient	space	on	card
•	There is not enough free space on the memory card in the target camera t\
o receive 
images. Erase images to create space on the memory card, or insert a mem\
ory card 
with
	sufficient	space.
Receiving failed 
Memory card locked
•	The write-protect tab of the memory card in the camera to receive the im\
ages is set to 
the locked position. Slide the write-protect tab to the unlocked positio\
n.
Receiving failed 
Naming error!
•	When the highest folder number (999), and the highest image number (9\
999) have 
been reached on the receiving camera, images cannot be received.
Insufficient	space	on	server•	Delete unnecessary images uploaded to CANON iMAGE GATEWAY to create space.
•	 Save the images sent via Image Sync ( =  151) to your computer.
Check network settings•	Check to make sure your computer can connect to the Internet with the cu\
rrent 
network settings.