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Canon network camera VBH41 User Manual

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    							ENGLISH
    Network Camera
    Network Camera
    Operation Guide
    Be sure to read this Operation Guide before using the network camera. 
    						
    							2
    Thank you for purchasing a Canon Network Camera VB-H41/VB-H41B/VB-H610VE/VB-H610D/VB-H710F (hereafter referred 
    to as the camera). 
    The only difference between the VB-H41 and VB-H41B is the exterior color. The VB-H41, VB-H41B, VB-H610D and 
    VB-H710F are for indoor use only. The VB-H610VE can be installed outdoors, such as underneath eaves.
    This Operation Guide explains the camera settings and operations. Read this guide carefully before using the camera to 
    ensure correct use. Also, be sure to read the files in the LICENSE folder on the Setup CD-ROM.
    For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), 
    please refer to the Canon Web Site.
    Disclaimer
    To the full extent permitted by laws and regulations, neither 
    Canon Inc. nor any of its subsidiaries or affiliates shall be 
    responsible for any financial losses that may be incurred as 
    a result of the loss of recorded information or images, 
    regardless of the internal or external cause of the loss.
    EXCEPT AS SET FORTH IN THE LIMITED WARRANTY 
    ACCOMPANYING THE CAMERA AND WITHOUT 
    DETRACTING FROM ANY RIGHTS A CONSUMER MAY BE 
    ENTITLED TO, AND TO THE FULL EXTENT PERMITTED BY 
    LAWS AND REGULATIONS: (1) NEITHER CANON INC. NOR 
    ANY OF ITS SUBSIDIARIES OR AFFILIATES MAKE ANY 
    WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH 
    REGARD TO THE MATERIAL IN THIS MANUAL OR WITH 
    REGARD TO THE USE OF THE CAMERA INCLUDING, 
    WITHOUT LIMITATION, IMPLIED WARRANTIES AS TO 
    MARKETABILITY, MERCHANTABILITY, FITNESS FOR A 
    PARTICULAR PURPOSE OR USE, OR NON-INFRINGEMENT 
    AND (2) NEITHER CANON INC. NOR ANY OF ITS 
    SUBSIDIARIES OR AFFILIATES SHALL BE LIABLE FOR ANY 
    DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES 
    OF ANY NATURE RESULTING FROM THE USE OF THIS 
    MATERIAL OR THE CAMERA.
    „Notes
    1 All rights reserved. 
    2 The contents of this guide are subject to change 
    without any prior notice. 
    3 This document has been prepared with the utmost 
    attention to accuracy. If you have any comments, 
    however, please contact a Canon sales representative. 
    4 Canon shall assume no liability for any outcome of 
    using this product, regardless of Items 2 and 3 above. 
    Notes on Network Security
    The user is responsible for the network security of this 
    product and its use.
    Take appropriate network security measures to avoid security breaches.
    To the full extent permitted by laws and regulations, 
    neither Canon Inc. nor any of its subsidiaries or affiliates 
    shall be liable for any losses, direct, incidental or 
    consequential damages, or liabilities that may be incurred 
    as a result of network security incidents such as 
    unauthorized accesses.
    
    – Change the password of the camera periodically.
    – Change the HTTP or HTTPS port number of the 
    camera.
    – Limit access to the camera by network devices.
    Copyright
    Videos, images or sounds recorded with your camera 
    may not be utilized or published without consent of 
    copyright holders, if any, except in such a way as 
    permitted for personal use under the relevant copyright 
    law. 
    Notes on Privacy and Publicity Rights 
    Regarding the Use of Video/Audio
    When using the camera (for video or audio recording), it is 
    the full responsibility of the user to protect privacy and 
    avoid any violation of publicity rights. For example, obtain 
    consent to install the camera in advance if specific 
    buildings or rooms are to be monitored. Canon shall have 
    no liability whatsoever in this regard.
    Legal Notice
    In some cases, camera monitoring may be prohibited by 
    law or regulation, the details of which differ by country. 
    Before using the camera, check the laws or regulations of 
    the country or region where the camera is used. 
    Introduction 
    						
    							Introduction
    3
    Trademark Notice
     Canon and the Canon logo are registered trademarks 
    of Canon Inc. 
    Microsoft, Windows, Windows Vista, Internet Explorer, 
    Windows 
    Server, Windows Media and ActiveX are 
    trademarks or registered trademarks of Microsoft 
    Corporation in the United States and other countries.
     Windows is legally recognized as the Microsoft Windows 
    Operating System. 
     This product comes with exFAT, a licensed file system 
    technology from Microsoft.
     QuickTime is a trademark of Apple Inc.
     SD, SDHC and SDXC Logos are trademarks of SD-3C, 
    LLC.
     Other brands or product names in this guide are 
    trademarks or registered trademarks of their respective 
    companies. 
    Notes on the Included Software RM-Lite 
    ( Disclaimer ) 
    Flaws or other problems with RM-Lite may result in recording 
    failure or destruction or loss of recorded data. Canon shall 
    have no liability whatsoever for any loss or damages 
    incurred by the user as a result of such problems.
    Notes on License Agreement for Included 
    Software
    For information on the License Agreement for Included 
    Software, refer to the next file in the BundledSoftware 
    folder in the Included Setup CD-ROM LICENSE folder.
    Only for European Union and EEA (Norway, 
    Iceland and Liechtenstein)
    These symbols indicate that this 
    product is not to be disposed of with 
    your household waste, according to 
    the WEEE Directive (2012/19/EU), 
    the Battery Directive (2006/66/EC) 
    and/or national legislation 
    implementing those Directives. 
    If a chemical symbol is printed beneath the symbol shown 
    above, in accordance with the Battery Directive, this indicates 
    that a heavy metal (Hg = Mercury, Cd = Cadmium, Pb = 
    Lead) is present in this battery or accumulator at a 
    concentration above an applicable threshold specified in the 
    Battery Directive.
    This product should be handed over to a designated 
    collection point, e.g., on an authorized one-for-one basis when 
    you buy a new similar product or to an authorized collection 
    site for recycling waste electrical and electronic equipment 
    (EEE) and batteries and accumulators. Improper handling of 
    this type of waste could have a possible impact on the 
    environment and human health due to potentially hazardous 
    substances that are generally associated with EEE. Your 
    cooperation in the correct disposal of this product will 
    contribute to the effective usage of natural resources. 
    For more information about the recycling of this product, 
    please contact your local city office, waste authority, 
    approved scheme or your household waste disposal 
    service or visit ww
    w.canon-europe.com/weee, or 
    www.canon-europe.com/battery
    .
    This product is licensed under AT&T patents for the MPEG-4 
    standard and may be used for encoding MPEG-4 compliant 
    video and/or decoding MPEG-4 compliant video that was 
    encoded only (1) for a personal and non-commercial 
    purpose or (2) by a video provider licensed under the AT&T 
    patents to provide MPEG-4 compliant video. No license is 
    granted or implied for any other use for MPEG-4 standard.
     Warning 
    To reduce a risk of fire or electric shock, do not expose 
    this product to rain or moisture.
    (VB-H41, VB-H610D, VB-H710F)
    Software TypeFile Name
    VB Initial Setting Tool
    Memory Card Unmount Tool
    Backup Tool
    Restore ToolVBTools-E.txt
    Camera Angle Setting Tool
    (Not used with the VB-H41.)
    RM-Lite Network Video Recording 
    SoftwareRM-Lite-E.txt 
    						
    							4
    Open Source Software
    The product (camera and included RM-Lite) contains Open 
    Source Software modules. For details, see 
    “ThirdPartySoftware-E.pdf” (Third-Party Software License) in 
    the OpenSourceSoftware folder in the LICENSE folder on 
    the Setup CD-ROM. Each modules license conditions are 
    also available in the same folder. 
    Software under GPL and LGPL
    If you would like to obtain the source code under GPL/
    LGPL, please contact the dealer or sales agent where you 
    purchased the product. 
    Security Export Control
    This product is subject to security export control. 
    Therefore, to export or carry it overseas may require an 
    authorization by governmental agencies. 
    						
    							5
    User Manuals
    This camera comes with an “Installation Guide” and 
    “Operation Guide” (this manual) included in the Setup 
    CD-ROM. 
    In the Setup CD-ROM, the recording software RM-Lite 
    (“RM-Lite” in “Chapter1 Before Use”) is also included. The 
    following user manuals are available. 
    How to use this Operation Guide
    The assumed reading format of this user manual is on a 
    PC screen.
    Software Screenshots
    The software screenshots shown in these user manuals 
    are illustrative samples only. The screenshots may differ 
    from the actual screens displayed. 
    Screenshots used with the explanations are generally 
    from a Windows 7 PC connected to the VB-H41.
    Icons Indicating Particular Camera 
    Models
    In the descriptions of functions limited to particular 
    models, the model names will appear or the following 
    icons will be used to indicate those models.
    Symbols Indicating Safety Precautions
    This section explains symbols used in this Operation 
    Guide. This Operation Guide uses the following symbols 
    to indicate important information the user should know in 
    order to use the product safely. Be sure to observe these 
    items. 
    How to Read This Operation Guide
    Installation Guide (Included)
    This guide provides notes and procedures on camera 
    installation as well as the main camera specifications. 
    Sections you should reference in this guide will be 
    marked “Installation Guide” along with the name of the 
    reference items.
    Operation Guide (This Document)
    This document explains the initial camera settings, 
    Camera Angle Setting Tool, Admin Tools settings, viewer 
    operations and troubleshooting, etc. This document is 
    included in the Setup CD-ROM. 
    Network Video Recording Software RM-Lite 
    Administrator Manual
    This document gives a detailed explanation of how to 
    use RM-Lite.
    Network Video Recording Software RM-Lite 
    Viewer Operation Guide
    This is the operation guide for RM-Lite Viewer. For more 
    details on operating procedures for the viewer, see the 
    Administrator Manual. 
    IconCamera Model
    VB-H41
    VB-H610VE and VB-H610D
    VB-H710F
    SymbolMeaning
    WarningFailure to follow the instructions 
    accompanied by this symbol may result 
    in death or serious injury. Be sure to 
    observe these warnings to ensure 
    safety. 
    CautionFailure to follow the instructions 
    accompanied by this symbol may result 
    in injury. Be sure to observe these 
    precautions to ensure safety. 
    CautionFailure to follow the instructions 
    accompanied by this symbol may result 
    in property damage. Be sure to observe 
    these precautions. 
     ImportantThis symbol indicates other actions or 
    information that should be noted. 
    Important notes and restrictions are 
    provided. Be sure to read this section. 
     NoteContains operational reference 
    information or additional explanations. 
    						
    							6
    The following items must be observed when using the camera.
    If they are not observed, injury, death and/or property damage may occur. Read the following information carefully and 
    observe the instructions without fail.
    Important Warnings
    Safety Precautions
    Caution
    TO REDUCE THE RISK OF ELECTRIC SHOCK, DO 
    NOT REMOVE COVER (OR BACK). 
    NO USER-SERVICEABLE PARTS INSIDE. REFER 
    SERVICING TO QUALIFIED SERVICE PERSONNEL.
    The AC adapter (sold separately) can be connected to 
    the camera from a standard AC power outlet.
    Please check your instruction manual to make sure that 
    your camera is compatible with this adapter.
    • The socket-outlet should be installed near the 
    equipment and should be easily accessible.
     Unplug the equipment from the wall outlet before 
    cleaning or maintaining.
    FDA regulation
    This Network Camera has not been evaluated by the 
    Food and Drug Administration (FDA) for use as a 
    medical device. When incorporated into a system with 
    medical applications, FDA regulations may apply. 
    Therefore, please consult your legal advisor to 
    determine whether FDA regulations apply.
    FCC NOTICE
    Network Camera, Model Name: VB-H41/VB-H610VE/
    VB-H610D/VB-H710F
    This device complies with Part 15 of the FCC Rules. 
    Operation is subject to the following two conditions: (1) 
    This device may not cause harmful interference, and (2) 
    this device must accept any interference received, 
    including interference that may cause undesired 
    operation.
    Note: This equipment has been tested and found to 
    comply with the limits for a Class B digital device, 
    pursuant to Part 15 of the FCC Rules. These limits are 
    designed to provide reasonable protection against 
    harmful interference in a residential installation.
    This equipment generates, uses and can radiate radio 
    frequency energy and, if not installed and used in 
    accordance with the instructions, may cause harmful 
    interference to radio communications.
    However, there is no guarantee that interference will not 
    occur in a particular installation. If this equipment does 
    cause harmful interference to radio or television 
    reception, which can be determined by turning the 
    equipment off and on, the user is encouraged to try to 
    correct the interference by one or more of the following 
    measures:
     Reorient or relocate the receiving antenna.
     Increase the separation between the equipment and 
    receiver.
     Connect the equipment to an outlet on a circuit 
    different from that to which the receiver is connected.
     Consult the dealer or an experienced radio/TV 
    technician for help.
    Do not make any changes or modifications to the 
    equipment unless otherwise specified in the manual. If 
    such changes or modifications should be made, you 
    could be required to stop operation of the equipment.
    Canon U.S.A., Inc.
    One Canon Park, Melville, New York 11747, U.S.A.
    Tel No. 1-800-OK-CANON (1-800-652-2666)
    Canadian Radio Interference Regulations
    This Class B digital apparatus complies with Canadian 
    ICES-003. 
    						
    							Safety Precautions
    7
    Precautions for Use
    Precautions for Use of the Camera Angle Setting ToolPrecautions for Use of Built-In Camera Functions and 
    Included Software
    Notes on Cleaning
     Warning 
     If you discover defective conditions such as smoke, 
    strange sounds, heat or strange odors, immediately 
    stop using the camera and contact your nearest 
    dealer. 
    Continued use of the product may cause fire or electric 
    shock. 
     Do not disassemble or modify the camera.
     Do not spill water or other liquid inside the camera, 
    spray the camera with water, or otherwise make it wet.
     Do not insert foreign objects into the camera. 
     Do not use flammable sprays near the camera. 
     Do not leave LAN cables, external power supplies or 
    AC adapter (sold separately) power connectors 
    connected when the camera is not in use for long 
    periods. 
     Do not damage the connecting cable. 
    This may cause fire or electric shock. 
     Do not use with medical devices or other life-support 
    systems. 
    Depending on the PC and network environment, high-
    precision video transmission cannot be guaranteed due 
    to video delay or loss. 
    Canon will assume no liability for any accident or 
    damage resulting from use of the camera in the 
    aforementioned devices or systems.
    Caution
     Do not capture the sun, halogen lamps, and other very 
    bright light sources or subjects. 
     Do not expose the camera to strong impact or 
    vibration.
     Do not carry the network camera by the 
    camera head.
     Do not forcibly turn the rotating parts of the 
    camera by hand.
    This may cause malfunction. 
    This installation should be made by a qualified service 
    person and should conform to all local codes.
    Caution
     The Camera Angle Setting Tool is intended for use 
    during camera installation. Do not use on a daily 
    basis.
    This may cause malfunction.
    Caution
     Do not use the built-in camera functions or included 
    software listed below in cases requiring a high level of 
    reliability:
    – Intelligent functions
    – Image Stabilizer
    – Network video recording software RM-Lite
    These features do not guarantee high-precision capture 
    and cannot support applications beyond their intended 
    range of use. Canon will assume no liability for any 
    accident or damage resulting from the use of these 
    functions.
     Warning 
     Do not use alcohol, thinner, benzine or any other 
    flammable solvent. 
    This may cause fire or electric shock.  
    						
    							8
    Maintenance
    Turn off the power before cleaning the camera. 
    „Cleaning of Exterior
    1 Dampen a soft cloth with water or diluted neutral 
    detergent and wipe away the grime gently. 
    2 Wipe with a dry cloth. 
    „Cleaning of Lens
    Use a commercial lens cleaner to remove grime on the 
    lens surface. 
     Auto focus may not work properly if the lens 
    surface is dusty or dirty.
     Be aware that scratches on the lens surface may result 
    in poor image capture. 
    „Cleaning of Front Cover, Dome Case, or 
    Dome Housing
    Grime on any of the parts listed below will reduce image 
    quality, so periodic cleaning is required.
    Dome (when using the separately sold indoor 
    dome housing)
    Dome case
    Front cover
    If the surface of the above part cannot be cleaned well, 
    remove it following the steps below to clean it more 
    thoroughly.
    1 Remove the front cover, dome case, or dome.
    See steps in “Installing the Camera” in the “Installation 
    Guide” included with the indoor dome housing and 
    remove the dome.
    See steps in “Installing the Camera” in the “Installation 
    Guide” included with the camera to remove the dome 
    case.
    See “Using Camera Housing” in the “Installation Guide” 
    included with the camera to remove the front cover.
    2 Dampen a soft cloth with water or diluted neutral 
    detergent and wipe away the grime gently. 
    3 Wipe with a dry cloth. 
    4 Reattach the front cover, dome case or dome to its 
    original position.
    Periodically check the brackets and screws for rust and 
    loosening to prevent injuries and equipment damage due 
    to falling items. 
    For inspections, please contact the dealer where you 
    purchased the product.
    „Maintenance for Ceiling Mount Cover 
    (dedicated accessory for VB-H41/VB-M40) or 
    Recessed Mounting Kit (dedicated accessory 
    for VB-H610VE/VB-H610D/VB-M600VE/
    VB-M600D)
    Periodically check the brackets and screws for rust and 
    loosening to prevent injuries and equipment damage due 
    to falling items. 
    For inspections, please contact the dealer where you 
    purchased the product.
    Disposing of the Camera
    Dispose of the camera in accordance with local laws and 
    regulations.  
    						
    							9
    Table of Contents
    Introduction .................................................................................................................. 2
    Disclaimer ............................................................................................................................... 2
    Notes on Network Security ......................................................................................................2
    Copyright................................................................................................................................. 2
    Notes on Privacy and Publicity Rights Regarding the Use of Video/Audio ............................ 2
    Trademark Notice.................................................................................................................... 3
    Notes on the Included Software RM-Lite ( Disclaimer ) ........................................................... 3
    Notes on License Agreement for Included Software .............................................................. 3
    Only for European Union and EEA (Norway, Iceland and Liechtenstein)............................... 3
    Open Source Software ............................................................................................................4
    Security Export Control ........................................................................................................... 4
    How to Read This Operation Guide ............................................................................. 5
    User Manuals .......................................................................................................................... 5
    How to use this Operation Guide ............................................................................................ 5
    Icons Indicating Particular Camera Models ............................................................................ 5
    Symbols Indicating Safety Precautions................................................................................... 5
    Safety Precautions....................................................................................................... 6
    Maintenance............................................................................................................................ 8
    Disposing of the Camera ........................................................................................................8
    Chapter 1 Before Use
    Features..................................................................................................................... 14
    Common Features .................................................................................................................14
    VB-H41 Features ................................................................................................................... 14
    VB-H610VE/VB-H610D/VB-H710F Features ......................................................................... 14
    Camera Software ....................................................................................................... 16
    Installed Software .................................................................................................................. 16
    Included Software ................................................................................................................. 16
    Network Video Recording Software (Sold Separately) ......................................................... 16
    RM-Lite (See the “Administrator Manual”) ............................................................................ 18
    Operating Environment .............................................................................................. 19
    VB Initial Setting Tool, Camera Angle Setting Tool, VB-H41/610/710 Viewer, 
    Admin Tools ...................................................................................................................... 19
    RM-Lite .................................................................................................................................. 19
    Notes on Operating Environment .............................................................................. 20
    Notes on Use When the [Windows Firewall] Function is Enabled ........................................ 20
    Notes on Use with Internet Explorer 9 or Greater and Windows Server 2003/
    Windows Server 2008/Windows Server 2012 ................................................................... 20
    Notes on Use with Windows Server 2008/Windows Server 2012 ......................................... 21
    Notes on Use with Windows Vista/Windows 7/Windows 8/Windows Server 2008/
    Windows Server 2012 ....................................................................................................... 22
    Notes for Windows 8/Windows Server 2012 ......................................................................... 22 
    						
    							10
    Chapter 2 Initial Settings
    Preparing the Camera for Use ................................................................................... 24
    Installing the Necessary Software ............................................................................. 26
    Notes on Use with Internet Explorer 9 or Greater and Windows Server 2003/
    Windows Server 2008/Windows Server 2012 ................................................................... 27
    Performing Initial Settings for the Camera ................................................................. 28
    Checking the Camera Image ..................................................................................... 29
    Chapter 3 Camera Angle Setting Tool  
    Setting the Camera Angle.......................................................................................... 32
    Launching the Camera Angle Setting Tool ........................................................................... 32
    Connecting to the Camera .................................................................................................... 32
    Connecting with a Camera List ............................................................................................. 33
    Disconnecting from the Camera, Shutting Down .................................................................. 35
    Display Screen of Camera Angle Setting Tool ...................................................................... 36
    Setting the Camera Angle ..................................................................................................... 37
    Setting Focus and Exposure Compensation......................................................................... 38
    Creating a Camera Specification File ........................................................................ 39
    Chapter 4 Top Page of the Camera
    Accessing the Top Page of the Camera .................................................................... 42
    Accessing the Top Page of the Camera ............................................................................... 42
    User Authentication ............................................................................................................... 42
    Chapter 5 Setting Page
    Setting Menu.............................................................................................................. 44
    Accessing the Setting Menu ...................................................................................... 45
    Setting Menu ......................................................................................................................... 45
    Items Common to All Setting Pages...................................................................................... 45
    [Network] Setting Administrator Password, LAN, IP Address, DNS, etc ................... 47
    [Date and Time] Setting Date and Time .................................................................... 50
    [Camera] Setting Initial Camera Settings and External Device Name ....................... 51
    [Video] Setting Video Size, Quality and Frame Rate ................................................. 55
    [RTP] RTP Server, Audio Multicast and RTP Streaming ........................................... 57
    [Upload] Setting HTTP/FTP Upload and E-mail Notification...................................... 59
    [Server] Setting the Video Server, Audio Server and HTTP Server .......................... 62
    [Event] Setting Video Record, Volume Detection, Audio Playback and Timer .......... 64
    [Access Control] Setting User Access Privileges....................................................... 68
    [IPsec] Setting IPsec.................................................................................................. 70
    [SSL/TLS] Setting HTTP Communication Encryption ................................................ 73
    [Memory Card] SD Memory Card Operations and Settings....................................... 75
    [Reboot Item] Setting Items Requiring Rebooting ..................................................... 78 
    						
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