Canon network camera VBH651V User Manual

							Appendix
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V401 Video input command error [crit]
V402 Video input frozen [crit]
V403 Video input error [crit]
V420 Could not start intelligent service [crit]V421 Intelligent service error [crit]

Uploader error
A470 Uploader initialization failed [crit]
Memory card error
M301 Memory card control module error [err]
M302 Cannot remove invalid file [err]
M303 Cannot process directory [err]
Description video %1 command error - %2(%3) 
(V401)
%1 Video number
%2 Process description
%3 Error details
Meaning The video input function was stopped  because a video input command could 
not be processed.
Countermeasure If the problem persists after rebooting,  the camera is faulty. Arrange for 
servicing.
Description video %1 stalled (V402)
%1 Video number
Meaning The video input function was stopped  because video generation stopped.
Countermeasure If the problem persists after rebooting,  the camera is faulty. Arrange for 
servicing.
Description video %1 fatal error - %2 (V403)
%1 Video number
%2 Error number
Meaning The video input function was stopped  because an error that does not permit 
recovery of the video input system was 
detected.
Countermeasure If the problem persists after rebooting,  the camera is faulty. Arrange for 
servicing.
Description intelligent initialization error [%1][%2].  (V420)
%1 Error number
%2 Cause of error
Meaning Failed to initialize intelligent service.
Countermeasure If the problem persists after rebooting,  the camera is faulty. Arrange for 
servicing.Description intelligent working error [%1][%2]. 
(V421)
%1 Error number
%2 Cause of error
Meaning An error that does not permit recovery  occurred while intelligent service was 
running.
Countermeasure If the problem persists after rebooting,  the camera is faulty. Arrange for 
servicing.
Description uploader initialization failure - %1  (A470)
%1 Error number
Meaning The uploader could not be initialized.
Countermeasure If the problem persists after rebooting,  the camera is faulty. Arrange for 
servicing.
Description %1 process failure (M301)
%1 mount or unmount
Meaning Mount or unmount process failed.
Description Invalid file (%1) can not remove.  (M302)
%1 Name of removed file
Meaning The invalid file could not be removed.
Description Can not open directory(%1)(M303)
%1 Directory name
Meaning Could not open directory to be 
processed. 
						

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M304 Failed to recreate management 
information [err]
M305 Error when writing a video file [err]
M400 Failed to initialize a memory card [crit]
ONVIF error (RTP)
R301 Distribution communication error [err]
R302 Parameter acquisition failure [err] R303 Metadata distribution initialization 
failure [err]
R304 Abnormal termination of client [err]
R304 Client disconnected [err]
R304 Client disconnected [err]
R305 RTSP processing error [err]
Description Fail updating management 
file(%1)(M304)
%1 Management information identification  number
Meaning Process to recreate management  information failed.
Description write error  %1 (%2) (M305)
%1 Video file path
%2 Reason for error
Meaning An error occurred when writing a video  file.
Description Fail SD card initialization(%1).(M400)
%1 Card initialization NG (det), power  supplies control NG (proc)
Meaning Process to initialize a memory card  failed.
Description message queue open error. %1 (R301)
%1 Modules that generate errors RTP_CTRL_QUEUE
RTP_DATA_QUEUE
VIDEO_CTRL_QUEUE
VIDEO_DATA_QUEUE
AUDIO_CTRL_QUEUE
AUDIO_DATA_QUEUE
EVENT_CTRL_QUEUE
RECVQ_META
SENDQ_MEDIA
Meaning A communication error occurred  between modules.
Countermeasure If the problem persists after repeated  attempts and rebooting, the camera 
may be faulty. Arrange for servicing.
Description cannot get parameter:  %1 (R302)
%1 user_account: User account IP_address: IP address of the camera
profile_media_configuration:
MediaConfiguration information
RTSP_port_number: RTSP port number
Meaning Parameter acquisition has failed.Description metadata initialization error (R303)
Meaning Metadata distribution initialization has  failed.
Description delete session from some kind of error:   client_IP=%1, session_ID=%2 (R304)
%1 Client IP address
%2 Session ID
Meaning The client session terminated  abnormally.
Description connection reset by peer:   client_IP=%1 (R304)
%1 Client IP address
Meaning Disconnected from client.
Description RTP/HTTP connection closed by client  (R304)
Meaning Disconnected from client.
Description RTSP Error:  error_code=500:  Internal  Server Error (R305)
Meaning An RTSP processing error occurred. 
						

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Warning log
System warning
S220 PAN/TILT operation warning [warning]
S230 Decrease of fan rotation speed 
[warning]
HTTP server warning
H201 Timeout disconnect [warning]
wvhttp warning
W101 Invalid user name [notice]
W102 Invalid password [notice] W130 Buffer recovered [notice]
W201 Invalid panorama image [warning]
W230 Buffer overflow [warning]

Audio server warning
B101 Received unusual request [notice]
B102 Client connection denied [notice]
Description %1 warning detected. [%2] (S220)
%1 PAN | TILT
%2 Warning details
Meaning An error occurred during operation or 
stopping of PAN/TILT.
Countermeasure Check that the camera is not touching  the dome, etc.
Description FAN %1 speed is too slow. (S230)
%1 Fan number
Meaning Detected decrease in fan rotation  speed.
If this happens frequently, arrange for 
servicing.
Description a request for %1 timed out after writing  %d seconds (H201)
%1 Request URI
%d 360 (Timeout time)
Meaning Disconnected due to HTTP server  timeout (360 sec.).
Description user  not found (W101)
Meaning The camera was accessed by an  unauthorized user.
Description user  password  mismatch (W102)
Meaning The password is invalid.
Description stream buffer recovered (W130)
Meaning Image buffer for stream recording has  recovered.
Description corrupt panorama image - ignored  (W201)
Meaning Panorama image information  acquisition failed.
Description stream buffer overflowed (W230)
Meaning The image buffer for the stream  recording overflowed and images were 
discarded.
Description %1 unusual request[%2] (B101)
%1 Client host’s IP address
%2 Unusual type (400 | 404)
Meaning Refused due to command error (400) 
and parameter error (404).
Description %1 request denied[%2] (B102)
%1 Client host IP address
%2 Denial type (41 | 43 | ...)
Meaning Client connection was denied due to 
an authentication error (41), time 
specification error (42), insufficient 
resource (43), specification of 
unsupported codec (45), specification 
of unpermitted user level (47), too 
many clients (49) or invalid operation 
mode (4a).
Countermeasure 41: Check us er name, password or 
user list used when connecting.
42: Check playtime or maximum 
connection time settings used when 
connecting.
43: Reconnect or restart.
45: Use supported client software.
47: Check user level used when 
connecting.
49: Check client number settings.
4a: Check if usage of audio server is 
enabled. 
						

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B103 Client forcibly disconnected [notice]
B201 Event notification failure [warning]
B202 Event receive failure [warning]
B203 Audio message send failure [warning]
B204 Audio message receive error [warning]
Camera application warning
C201 Day/Night Mode switching warning 
[warning] C211 Camera control command overflow 
[warning]

Video warning
V200 Video input warning [warning]
Uploader warning
A274 Event buffer for upload overflowed 
[warning]
A275 Image buffer for upload overflowed 
[warning]
Memory card warning
M201 Memory card is write-protected 
[warning]
Description %1 access denied[%2] (B103)
%1 Client host IP address
%2 Denial type (41 | 42 | 4a)
Meaning Connection was initially permitted, but 
the setting has subsequently been 
changed to prohibit access, thereby 
triggering a forced disconnection (the 
denial type is the same with B102).
Description cannot notify %1 event [%2] (B201)
%1 Event type (ald)
%2 Error number
Meaning Failed to notify event.
Description cannot recv event [%1] (B202)
%1 Error number
Meaning Failed to receive event.
Description audio message send error %1 [%2]  (B203)
%1 Message type
%2 Error number
Meaning Failed to send audio message.
Description audio message recv error [%1:%2]  (B204)
%1 Error number
%2 Reason for error
Meaning Failed to receive audio message.
Description Can’t switch Day/Night mode, because  current mode is Auto.(C201)
Meaning Day/Night Mode could not be  switched.
Countermeasure Set Day/Night Mode to manual.
Description command queue overflowed (C211)
Meaning The camera control command queue  overflowed, and some commands 
were discarded.
Countermeasure Allow a long er interval (200 ms) for 
sending the camera control command.
Description video %1 warning - %2 (V200)
%1 Video number
%2 Error number
Meaning An error that permits recovery of the  video input system was detected.
Countermeasure Change video size or video quality, or  decrease data size for each JPEG 
image.
Description event queue is full (A274)
Meaning Event buffer for upload overflowed.
Countermeasure Make adjustments to reduce the  number of event occurrences.
Description buffer queue is full (A275)
Meaning Image buffer for upload overflowed.
Countermeasure Make adjustments to reduce the  number of event occurrences. Also 
adjust the video quality, video size and 
frame rate for upload.
Description Readonly filesystem (M201)
Meaning A write-protected memory card is  inserted. 
						

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M203 Not enough space on memory card 
[warning]
M204 Invalid file removed [warning]
M205 Checking management information file 
[warning]M206 Invalid management information 
removed [warning]
M207 Memory card removed without 
unmounting [warning]
Notification log

System notification
S001 System started [info]
S002 System settings changed [info]
S010 Event service started [info]
S011 Event service shut down [info] S012 External device service started [info]
S013 External device service shut down 
[info]
S014 Timer service started [info]
S015 Timer service shut down [info]
Description There is not available space (M203)
Meaning Insufficient memory card capacity.
Description Invalid file %1 was removed. (M204)
%1 Name of removed file
Meaning An invalid file was removed.
Description %1 checking management file (M205)
%1 Start | Finish
Meaning The memory card may have been 
removed without being unmounted. 
Start/finish checking management 
information file.Description Invalid db information(%1)(%2) was 
removed(M206)
%1 Name of management information file  containing invalid information
%2 ID of invalid information
Meaning Invalid management information was  removed.
Description Memory card was pulled before  unmount. (M207)
Meaning Memory card was removed when  mounted.
Description starting paramd (S001)
Meaning Parameter management module  started.
Description Updated system settings. (S002)
Meaning Settings not requiring rebooting were  changed.
Description starting event (S010)
Meaning The event service was started.
Description shutdown event (S011)
Meaning The event service was shut down.
Description starting extio (S012)
Meaning The external device input/output  service was started.
Description shutdown extio (S013)
Meaning The external device input/output  service was shut down.
Description starting timer (S014)
Meaning The timer service was started.
Description shutdown timer (S015)
Meaning The timer service was shut down. 
						

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S017 qtimer service started or shut down 
[info]
S070 Change to SSL/TLS certificate [info]
HTTP server notification
H143 User name specification error [notice]
H144 Password specification error [notice]
wvhttp notification
W001 Starting and stopping of system [info] W030 Startup and shutdown of WebView 
Livescope Client [info]
W031 Transmitted video data size [info]
W040 Clearing to external memory [info]

Audio server notification
B001 Starting and stopping of audio server 
[info]
B011 Audio client connected [info]
Description %1 qtimer (S017)
%1 (starting) or (stopping)
Meaning The qtimer service was started or shut 
down.
Description ssl:  succeeded to %1 certificate  (S070)
%1 generate | load | delete | restore
Meaning A certificate was generated/loaded/ deleted/restored
Countermeasure None
Description (http_auth.c.XXX) get_password failed,  IP:%1 (H143)
%1 IP address
Meaning An unknown user was specified in user 
authentication. This log message may 
also be displayed during normal 
operations when using a web browser 
other than Internet Explorer/Microsoft 
Edge.
Description (http_auth.c.XXX) password doesn’t  match for %1 username%2, IP:%3 
(H144)
%1 URL XSS vulnerability countermeasure 
implementation (process equivalent to 
ftpd)
%2 User Name
%3 IP address
Meaning A wrong password was specified in 
user authentication.
Description %1 webview (W001)
%1 Starting or stopping
Meaning wvhttp server (webview) has started or 
stopped.Description %1%2 host=, user=, 
prio=(W030)
%1 W: WebView session, V: Session-less  video client, N: Session-less event 
client
%2 +: Connect, -: Disconnect
Meaning The camera server client was  connected or disconnected.
Description %1= host=, user=, video=: (W031)
1% W: WebView session, V: Session-less  video client
Meaning When a client disconnected, the total  data that was sent to the client 
displayed in number of frames.
Description %1 the image storing - %2 (W040)
%1 Starting or stopping
%2 Reason for starting/stopping
Meaning Started or stopped clearing stream  recording to external memory.
Description %1 audio. (B001)
%1 starting | stopping
Meaning The audio server was started/shut  down.
Description [%1] %2 connected n=%3 (B011)
%1 Client type (send | recv)
%2 Client host IP address
%3 Total number of clients
Meaning An audio client was connected. 
						

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B012 Audio client closed [info]
Camera application notification
C001 Starting and stopping of camera control 
module [info]
C002 Camera application started and 
stopped [info]
Video notification
V001 Starting and stopping of video server 
[info]
V020 Starting intelligent service [info]
V021 Shutting down intelligence service [info]
Uploader notification
A004 Starting and stopping of uploader [info]
A040 Number of uploads (MAIL) [info]
A041 Number of uploads (FTP) [info]
A042 Number of uploads (HTTP) [info]
A120 Resolution of upload destination name 
failed [notice]
A121 Connection to upload destination failed 
[notice]
Description [%1] %2 closed n=%3 (B012)
%1 Client type (send | recv)
%2 Client host IP address
%3 Total number of clients
Meaning An audio client was disconnected.
Description %1 camerad (C001)
%1 starting | stopping
Meaning The camera control module started/
stopped.
Description starting cameraappl (C002)
Meaning The camera application started.
Description %1 video (V001)
%1 Starting or stopping
Meaning The video server was started/stopped.
Description starting intelligent. (V020)
Meaning Intelligent service was started.
Description shutdown intelligent. (V021)
Meaning Intelligent service was shut down.
Description %1 uploader (A004)
%1 Starting or stopping
Meaning The uploader was started or stopped.
Description uploader mail:  normal=%1 test=%2  (A040)
%1 Number of normal uploads.
%2 Number of test uploads.
Meaning Shows the number of uploads  executed.
Description uploader ftp:  normal=%1 test=%2  (A041)
%1 Number of normal uploads.
%2 Number of test uploads.
Meaning Shows the number of uploads  executed.
Description uploader http:  normal=%1 test=%2  (A042)
%1 Number of normal uploads.
%2 Number of test uploads.
Meaning Shows the number of uploads  executed.
Description uploader cannot resolve the server  name (A120)
Meaning The name of the upload destination  could not be resolved.
Description uploader cannot connect the server  (A121)
Meaning Execution of connect to upload  destination failed. 
						

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A122 Connection to upload destination failed 
[notice]
A134 Invalid upload setting (FTP/HTTP 
mode) [notice]
A135 Invalid upload setting (FTP PORT/
PASV mode) [notice]
A136 Invalid upload setting (HTTP 
notification only/image mode) [notice]
A137 Invalid upload setting (E-mail 
notification) [notice]
A138 Invalid upload setting (E-mail 
notification authentication mode) [notice]Memory card notification
M001 Starting and stopping of memory card 
control module [info]
M002 Valid management information 
inserted [info]
M003 Started/finished recreation of 
management information [info]
ONVIF notification
RTP
R001 Startup of RTP distribution module 
[info]
R002 Stopping of RTP distribution module 
[info]
Description uploader cannot connect the server 
(A122)
Meaning The upload destination could not be  connected due to a reason other than 
A120 and A121.
Description ftp/http mode invalid. uploader set   forcibly (A134)
Meaning The upload mode setting is invalid. The  upload function was forcibly disabled.
Description ftp port/pasv mode invalid. uploader  set  forcibly (A135)
Meaning The PORT/PASV mode setting in  connection with FTP upload is invalid. 
The PASV mode was forcibly set.
Description http notice/image mode invalid.  uploader set  forcibly (A136)
Meaning The notification only/image mode  setting in connection with HTTP upload 
is invalid. The image mode was 
forcibly set.
Description mode invalid. uploader set   forcibly (A137)
Meaning The e-mail notification setting is invalid.  Email notification was forcibly 
disabled.
Description authentication mode invalid. uploader  set  forcibly (A138)
Meaning The setting for e-mail notification  authentication mode is invalid. 
“SMTP_AUTH” was forcibly set.
Description %1 sdctrl (M001)
%1 Starting or stopping
Meaning The memory card control module (sdctrl) has started or stopped.
Description Valid db information (%1)(%2)(%3)  was inserted (M002)
%1 Name of management information file  with inserted valid information
%2 Directory number of valid information
%3 File number of valid information
Meaning Added to management information as  it appears to be a valid video file.
Description %1 updating management file  (%2)(M003)
%1 Start | Finish
%2 Management information identification  number
Meaning Process to r ecreate management 
information finished.
Description starting media_plane (R001)
Meaning RTP distribution module started.
Description stoppting media_plane (R002)
Meaning RTP distribution module stopped. 
						

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R003 RTSP PLAY request received [info]
R004 RTSP TEARDOWN request received 
[info]
R005 Starting multicast [info]R006 Stopping multicast [info]
R101 RTP session timeout [notice]
R102 Information acquisition failure (RTP 
payload size) [notice]
R102 Information acquisition failure (IP 
address) [notice]
R103 RTSP authentication failure [notice]
Description PLAY received:  client_IP=%1, 
profile=%2, 
num_of_sessions=%3(V=%4, A=%5, 
M=%6,BC=%7) (R003)
%1 Client IP address
%2 Profile name of requested PLAY
%3 Total number of client sessions
%4 Total distribution count of Video stream
%5 Total distribution count of Audio stream
%6 Total distribution count of Metadata  stream
%7 Total distribution count of  AudioBackChannel
Meaning RTSP PLAY request was received.
Description TEARDOWN received:  client_IP=%1,  profile=%2, 
num_of_sessions=%3(V=%4, A=%5, 
M=%6,BC=%7) (R004)
%1 Client IP address
%2 Profile name of requested TEARDOWN
%3 Total number of client sessions
%4 Total distribution count of Video stream
%5 Total distribution count of Audio stream
%6 Total distribution count of Metadata  stream
%7 Total distribution count of  AudioBackChannel
Meaning RTSP TEARDOWN request was  received.
Description start multicast:  profile=%1,  num_of_sessions=%2(V=%3, A=%4, 
M=%5,BC=%6) (R005)
%1 Client IP address
%2 Profile name of requested  MulticastStreaming START
%3 Total distribution count of Video stream
%4 Total distribution count of Audio stream
%5 Total distribution count of Metadata  stream
%6 Total distribution count of  AudioBackChannel
Meaning Multicast was started.Description stop multicast:  profile=%1,  num_of_sessions=%2(V=%3, A=%4, 
M=%5,BC=%6) (R006)
%1 Client IP address
%2 Profile name of requested  MulticastStreaming STOP
%3 Total distribution count of Video stream
%4 Total distribution count of Audio stream
%5 Total distribution count of Metadata  stream
%6 Total distribution count of  AudioBackChannel
Meaning Multicast was stopped.
Description session timeout:  session ID=%1  (R101)
%1 Session ID
Meaning RTP session has timed out.
Description cannot get parameter:   RTP_payload_size (R102)
Meaning Information acquisition has failed (RTP  payload size).
Description cannot get parameter:  IP_address  (R102)
Meaning Information acquisition has failed (IP  address).
Description RTSP authorization error (R103)
Meaning RTSP authentication has failed. 
						

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R107 RTSP connection failure [notice]
Description RTSP Error: error_code=%d: Service Unavailable (R107)
%d 400: Value used for RTSP is invalid. 401: RTSP authentication failure or 
missing valid authentication 
information.
457: Playback time for RTSP is invalid.
501: An invalid RTSP option was used.
503: Failure to offer service, due to 
insufficient resources.
The number of maximum RTP 
sessions, has passed the limit.
Meaning RTSP connection has failed.