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Canon network camera VBS31D User Manual

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    Table of Contents
    Chapter 5 Admin Tools
    Admin Tools Overview ............................................................................................... 76
    Admin Tools ......................................................................................................................... 76
    Privacy Mask Setting Tool .................................................................................................... 76
    Panorama Creation Tool
    ......................................................................................................  76
    View Restriction Setting Tool
    ................................................................................................  76
    Preset Setting Tool ............................................................................................................... 77
    Intelligent Function Setting Tool ........................................................................................... 77
    Log Viewer ........................................................................................................................... 77
    Recorded Video Utility .........................................................................................................77
    Accessing the Admin Tools ....................................................................................... 78
    Launching the Admin Tools .................................................................................................. 78
    Privacy Mask Setting Tool ......................................................................................... 79
    Display Screen of Privacy Mask Setting Tool........................................................................ 79
    Setting the Privacy Mask Area .............................................................................................. 80
    Changing/Deleting a Privacy Mask Area .............................................................................. 82
    Panorama Creation Tool...........................................................................................  83
    Display Screens of Panorama Creation Tool ........................................................................ 84
    Capturing a Panorama Image ............................................................................................... 84
    Saving/Deleting a Panorama Image on the Camera............................................................. 85
    Saving a Panorama Image as Image Files/Opening from Image Files................................. 85
    View Restriction Setting Tool ....................................................................................  86
    Display Screens of View Restriction Setting Tool.................................................................. 87
    Setting View Restrictions .......................................................................................................88
    Preset Setting Tool .................................................................................................... 90
    Display Screens of Preset Setting Tool ................................................................................. 91
    Setting the Preset .................................................................................................................. 92
    Preset Tour ...........................................................................................................................
     95
    Intelligent Function Setting Tool ................................................................................ 97
    Display Screen of Intelligent Function Setting Tool ............................................................. 100
    Flow of Intelligent Function Setting ..................................................................................... 101
    Setting Intelligent Function Detection Settings ................................................................... 103
    Log Viewer ............................................................................................................... 109
    Display Screens of Log Viewer ........................................................................................... 109
    Downloading Log Files........................................................................................................ 110
    How to View Logs................................................................................................................110
    Recorded Video Utility ............................................................................................. 112
    Display Screens of Recorded Video Utility ......................................................................... 112
    Confirming Recorded Video................................................................................................ 113
    Narrowing Down the Number of Videos.............................................................................. 113
    Downloading Video ............................................................................................................. 114
    Exporting to Video Files That Can Be Played Back ............................................................ 114
    Playing Back Videos ........................................................................................................... 114
    Deleting Videos ................................................................................................................... 116
    Displaying Memory Card Information ................................................................................. 116 
    						
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    Control for Admin  .................................................................................................... 117
    Using Control for Admin ...................................................................................................... 117
    Chapter 6 Admin Viewer/VB Viewer
    Overview of Viewer .................................................................................................. 120
    Major Differences Between the Admin Viewer and the VB Viewer ..................................... 120
    User Authorities and Camera Control Privileges................................................................. 120
    Launching the Viewer .............................................................................................. 123
    Launching the Viewer.......................................................................................................... 123
    Shutting Down the Viewer ................................................................................................... 123
    Connecting from Admin Tools............................................................................................. 123
    How to Operate the Viewer...................................................................................... 124
    Display Screens of Admin Viewer ....................................................................................... 124
    VB Viewer ............................................................................................................................ 125
    Obtaining Camera Control Privileges.................................................................................. 126
    Controlling the Camera ....................................................................................................... 127
    Cropping and Displaying Part of Video (Digital PTZ) ........................................................ 128
    Setting Video and Audio ..................................................................................................... 130
    Checking Information .......................................................................................................... 132
    Performing Operations and Settings in the Admin Viewer....................................... 133
    Magnifying Part of the Video (Viewer PTZ) ......................................................................... 133
    Using Control for Admin ...................................................................................................... 134
    Displaying Event Status ...................................................................................................... 139
    Recording to a Memory Card Manually .............................................................................. 140
    Chapter 7 Appendix
    Memory Card Access .............................................................................................. 142
    Modifiers .................................................................................................................. 144
    Troubleshooting ....................................................................................................... 146
    List of Log Messages ............................................................................................... 148
    Log Messages on the Camera ............................................................................................ 148
    List of Viewer Messages .......................................................................................... 157
    Messages Displayed in the Information Field ..................................................................... 157
    Restore Default Settings .......................................................................................... 159
    Restoring the Initial Setting from the Maintenance Page in the Web Browser .................... 159
    Restoring Factory Default Settings with the Reset Switch on the Camera.......................... 159
    List of Factory Default Settings ................................................................................ 161
    Specifications........................................................................................................... 168
    Index ........................................................................................................................ 172 
    						
    							Chapter 1
    Before Use
    ❏Camera Features
    ❏Software Information
    ❏Operating Environment and Precautions 
    						
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    This camera integrates both camera and server functions into a compact network camera.
    * In this manual, the memory card that can be used with the camera is referred to as “memory card”.
    Features
    Compact and Lightweight Small and light while maintaining full HD video quality, and easy to install.
    Low Illumination Video Capture The camera can capture color video even with low subject illumination.
    Equipped with AF Zoom Lens  The camera is equipped with a 3.5x optical (4x digital) zoom lens with auto focus.
    Pan/Tilt Functions    You can operate camera angle controls remotely.
    Smart Shade Control Auto Mode The camera analyzes the video brightness, and automatically adjusts the exposure 
    compensation and dark space compensation levels.
    3 Video Size Categories Video sizes can be selected from 1080p, 720p, and 4:3 categories.
    Video Distribution Supports two video compression methods (JPEG/H.264). Multi-stream distribution is also 
    supported using different video sizes belonging to the same category. 
    Custom Settings Preset camera settings can be applied (or loaded) when switching between day/night 
    mode or by a timer.
    Supports microSD/microSDHC/
    microSDXC memory cards*You can record video and logs when uploading fails, and record video as JPEG or H.264 
    files to memory cards (manual, timer, and event recording are supported). Recorded Video 
    Utility in Admin Tools allows you to search and play back recorded video.
    Intelligent FunctionsThe camera boasts a variety of intelligent functions that offer the wide array of detection options.
    Moving object detection, abandoned object detection, removed object detection, 
    tempering detection, passing detection, volume detection.
    Small-Scale Video Monitoring via RM-Lite 
    Software (Supplied)By using the supplied network video recording software, RM-Lite, you can record and 
    display live video from up to four cameras. 
    						
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    1
    Before Use
    Installed Software
    „Admin Viewer/VB Viewer 
    (See Chapter 6 “Admin Viewer/VB Viewer”) 
    There are two types of Viewer: the VB Viewer, which can 
    be used by Guest Users, and the Admin Viewer for 
    Administrators. 
    The VB Viewer allows users to configure basic camera 
    controls and display video. 
    The Admin Viewer lets you monitor all camera controls 
    and events.
    „Admin Tools (See Chapter 5 “Admin Tools”)
    The following tools for configuring camera settings and 
    performing management functions are available:
     Privacy Mask Setting Tool
     Panorama Creation Tool
     View Restriction Setting Tool
    Setting Tool
     Intelligent Function Setting Tool
     Log Viewer
     Recorded Video Utility
    Included Software
    The included Setup CD-ROM contains the following 
    software. Install the software on a computer to use it. 
    „VB Initial Setting Tool
    (See Chapter 2 “Initial Settings”)
    This tool performs initial settings for the camera. 
    „Admin Tools Certificate
    This electronic certificate is required to use the Admin 
    Viewer and Admin Tools.
    „.NET Framework 3.5 SP1/.NET Framework 
    4.5
    This execution environment is required to use the software 
    included in the camera.
    „RM-Lite (p. 17)
    This software displays and records video from up to four 
    cameras in real time. 
    „Proxy Authentication Admin Viewer/Admin 
    Tools 
    This software lets you use Admin Viewer/Admin Tools via 
    a proxy server with proxy authentication. It is saved in the 
    ProxyAuthSupport folder on the Setup CD-ROM.
    „Backup and Restore Tools
    The Backup and Restore tools back up camera setting 
    information to the computer. Information from multiple 
    cameras can be saved at the same time.
    The tools can also restore information saved on the 
    computer to the camera. 
    „Memory Card Unmount Tool
    This software allows you to mount/unmount memory cards 
    inserted in specified cameras, and acquire information 
    from memory cards.
    Additional License (Sold Separately)
    You can purchase additional licenses as necessary.
    „Canon H.264 Additional User License AUL-
    VB (Sold Separately)
    Additional license added for viewing H.264 video with 
    multiple computers via Admin Viewer or Recorded Video 
    Utility.
    Network Video Recording Software (Sold 
    Separately)
    „RM-64/RM-25/RM-9
    This software allows network cameras to be used for 
    multipoint surveillance, and for recording and playing 
    back videos from the camera. The number of cameras 
    Camera Software 
    						
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    that can be registered with RM-64/RM-25/RM-9 varies: 64, 
    25, or 9 cameras can be registered.
    „RM-V
    This additional license lets you install RM-64/RM-25/RM-9 
    Viewer on multiple computers. Purchase the license to be 
    able to view video captured by the camera from multiple 
    sites and for other similar purposes.
    „RM-Lite-V
    This additional license lets you install the RM-Lite Viewer 
    on multiple computers. Purchase the license to be able to 
    view video captured by the camera from multiple sites 
    and for other similar purposes. 
    						
    							Camera Software
    17
    1
    Before UseRM-Lite (See the “Administrator Manual”) 
    The installer (RMLiteInstall.exe) can be found in the Applications folder on the Setup CD-ROM.
    RM-Lite Software Configuration
    Note
    For details on the usage and functions of RM-Lite, see the “Administrator Manual”.
    TypeOverviewLicense
    RM-Lite Storage Server Up to four cameras can be registered to record video.  1 license
    RM-Lite ViewerPlays recorded video saved in the storage server and displays live 
    video (JPEG/H.264) captured by the camera. 
    Up to four cameras can be registered for the viewer. 1 license
    Supported camerasVB-S30D, VB-S31D, VB-S800D, VB-S900F, VB-H41, VB-H610VE, VB-H610D, VB-H710F, VB-
    M40, VB-M600VE, VB-M600D, VB-M700F, VB-C60, VB-C500VD/VB-C500D, VB-C300, 
    VB-C50i/VB-C50iR, VB-C50FSi/VB-C50Fi
    Important
     To add the RM-Lite Viewer, purchase RM-Lite-V (sold separately). 
     The VB-S30D/VB-S31D/VB-S800D/VB-S900F/VB-H41/VB-H610VE/VB-H610D/VB-H710F/VB-M40/VB-M600VE/VB-M600D/VB-M700F 
    cannot be used with Network Video Recording Software older than RM-Lite. Users of VK-64/VK-16 must switch to RM-Lite. 
    For details, visit our website.
    RM-Lite Viewer RM-Lite Storage Server
    Network
    Flow of Video from the Camera
    Flow of Recorded Video 
    						
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    For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), 
    please refer to the Canon Web Site.
    VB Initial Setting Tool, Admin Viewer/VB Viewer, Admin Tools
    *1 Set the Control Panel’s font size (DPI) for Admin Tools and Admin Viewer to 100% or 125%. 
    *2 The browser must support JavaScript, XAML browser applications, and IFRAME (HTML tag).
    The VB Viewer requires cookies. 
    *3 Installation is unnecessary if only VB Viewer will be used. .NET Framework 3.5 SP1 and 4.5 are provided on the included 
    setup CD-ROM, and the appropriate installer is selected automatically depending on the version of Internet Explorer. 
    *4  The included software or the software installed on the camera cannot be started from the Start screen added to 
    Windows 8 and later.
    RM-Lite 
    For operating environment details, refer to “Operating Environment” in the “Administrator Manual”.
    Operating Environment
    CPUIntel Core i7-2600 or higher
    Operating Systems*1
    Windows Vista Ultimate/Business/Enterprise/Home Premium SP2 32/64-bit
    Windows 7 Ultimate/Professional/Enterprise/Home Premium SP1 32/64-bit
    Windows 8/Windows 8 Pro/Windows 8 Enterprise 32/64-bit *
    4
    Windows 8.1/Windows 8.1 Pro/Windows 8.1 Enterprise 32/64-bit *4
    Windows Server 2008 Standard SP2 32/64-bit
    Windows Server 2008 R2 Standard SP1 64-bit
    Windows Server 2012 Standard 64-bit *
    4
    Windows Server 2012 R2 Standard 64-bit *4
    Web Browser*2Internet Explorer 8/9 32-bit
    Internet Explorer 10/11
    Memory2 GB or more
    Viewer Display1920 x 1080 or higher
    Software*3
    .NET Framework 3.5 SP1 (When using Internet Explorer 8/9)
    – Must be installed on Windows Vista and Windows Server 2008 systems
    .NET Framework 4.5 (When using Internet Explorer 10/11)
    – Must be installed on Windows 7 and Windows Server 2008 R2 systems
    AudioWhen using the cameras audio feature, the computer audio support feature is 
    required.  
    						
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    1
    Before Use
    Notes on Use When the [Windows 
    Firewall] Function is Enabled
    When the VB Initial Setting Tool is started, the [Windows 
    Security Alert] dialog box may appear. 
    If the [Windows Security Alert] dialog box appears, click 
    [Unblock]. 
    Once this button is clicked, the warning dialog box will no 
    longer appear.
    If the [Windows Security Alert] dialog box does not appear, 
    the Windows firewall warning function may be disabled. 
    Follow the procedure below to add the [VB Initial Setting 
    Tool] as a Windows Firewall exception. 
    Notes on Use with Internet Explorer 9 or 
    Greater and Windows Server 2008/
    Windows Server 2012
    „Registering the Top Page of the Camera as a 
    Trusted Site
    In Internet Explorer 9 or greater and Windows Server 2008/
    Windows Server 2012, the security level for Internet sites and 
    intranet sites on Internet Explorer is set to [High] by default. 
    Thus, when accessing the Admin Viewer/VB Viewer, the 
    cameras Setting Page or the Admin Tools, a content block 
    dialog box appears and the page fails to display correctly. 
    To correct this problem, follow the procedure below to 
    register the top page as a trusted site. 
    The following dialog box appears. 
    The [Trusted sites] dialog box appears. 
    Notes on Operating Environment
    1Click [Windows Firewall] in [Control Panel] > [System 
    and Security].
    2Click [Allow an app or feature through Windows 
    Firewall] > [Change settings] > [Allow another app]. 
    3Select [VB Initial Setting Tool], and then click [Add]. 
    1Access the Admin Viewer/VB Viewer and the Setting 
    Page from the top page of the camera with Internet 
    Explorer.
    2Click [Add].  
    						
    							20
    Note that even when the content block dialog box does 
    not appear, JavaScript is sometimes disabled under the 
    standard security settings, which may limit operations on 
    the setting page and the Admin Viewer/VB Viewer. 
    Register the page as a trusted site as this automatically 
    enables JavaScript settings. 
    If the content block dialog box does not appear, follow the 
    procedure below to display the [Trusted Sites] dialog box. 
    The [Trusted sites] dialog box appears. 
    This completes the trusted site registration process. 
    Notes on Use with Windows Server 2008/
    Windows Server 2012
    „Registering “about:internet” and the 
    Camera Host Name
    Admin Viewer and Admin Tools will not start when IE ESC 
    (Internet Explorer Enhanced Security Configuration) is 
    enabled in Windows Server 2008/Windows Server 2012. 
    Before using the tools, register “about:internet” and the 
    host name for the connected camera in the Internet 
    Explorer “local intranet” and “trusted sites” lists.
    „Web Browser Security Settings When Using 
    SSL Connection
    When an SSL connection to the camera is made from a 
    web browser (Internet Explorer 9/10/11) in Windows 
    Server 2008/Windows Server 2012, the following 
    operations may display the content block dialog box and 
    prevent further operation.
     Startup of Admin Tools or Admin Viewer
     Audio reception from VB Viewer
    This happens when Internet Explorer Enhanced Security 
    Configuration (IE ESC) is enabled in Internet Explorer 9/
    10/11. Use the procedures below to change this setting.
    3If selected, clear the [Require server verification (https:) for 
    all sites in this zone] checkbox.
    4Enter the IP address of the camera under [Add this 
    Web site to the zone], and then click [Add]. 
    1Click [Tools] > [Internet Options] from the Internet 
    Explorer menu to display the [Internet Options] dialog 
    box. 
    2Click the [Security] tab. 
    3Click and select [Trusted sites], and then click [Sites]. 
    Important
    When “about:internet” is registered, the security level in 
    Windows 7 is the same as when using Internet Explorer. After 
    using the Admin Viewer/Admin Tools, it is recommended that 
    you remove “about:internet” and the camera name as 
    necessary and restore the original security level. 
    1Click [Internet Options] in the [Tools] menu in Internet 
    Explorer 9/10/11 and click the [Advanced] tab.
    2Clear the [Do not save encrypted pages to disk] 
    checkbox in [Security]. 
    						
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