Canon network camera VBS800D User Manual
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11 Table of Contents Chapter 5 Admin Tools Admin Tools Overview ............................................................................................... 76 Admin Tools ......................................................................................................................... 76 Privacy Mask Setting Tool .................................................................................................... 76 Panorama Creation Tool ...................................................................................................... 76 View Restriction Setting Tool ................................................................................................ 76 Preset Setting Tool ............................................................................................................... 77 Intelligent Function Setting Tool ........................................................................................... 77 Log Viewer ........................................................................................................................... 77 Recorded Video Utility .........................................................................................................77 Accessing the Admin Tools ....................................................................................... 78 Launching the Admin Tools .................................................................................................. 78 Privacy Mask Setting Tool ......................................................................................... 79 Display Screen of Privacy Mask Setting Tool........................................................................ 79 Setting the Privacy Mask Area .............................................................................................. 80 Changing/Deleting a Privacy Mask Area .............................................................................. 82 Panorama Creation Tool........................................................................................... 83 Display Screens of Panorama Creation Tool ........................................................................ 84 Capturing a Panorama Image ............................................................................................... 84 Saving/Deleting a Panorama Image on the Camera............................................................. 85 Saving a Panorama Image as Image Files/Opening from Image Files................................. 85 View Restriction Setting Tool .................................................................................... 86 Display Screens of View Restriction Setting Tool.................................................................. 87 Setting View Restrictions .......................................................................................................88 Preset Setting Tool .................................................................................................... 90 Display Screens of Preset Setting Tool ................................................................................. 91 Setting the Preset .................................................................................................................. 92 Preset Tour ........................................................................................................................... 95 Intelligent Function Setting Tool ................................................................................ 97 Display Screen of Intelligent Function Setting Tool ............................................................. 100 Flow of Intelligent Function Setting ..................................................................................... 101 Setting Intelligent Function Detection Settings ................................................................... 103 Log Viewer ............................................................................................................... 109 Display Screens of Log Viewer ........................................................................................... 109 Downloading Log Files........................................................................................................ 110 How to View Logs................................................................................................................110 Recorded Video Utility ............................................................................................. 112 Display Screens of Recorded Video Utility ......................................................................... 112 Confirming Recorded Video................................................................................................ 113 Narrowing Down the Number of Videos.............................................................................. 113 Downloading Video ............................................................................................................. 114 Exporting to Video Files That Can Be Played Back ............................................................ 114 Playing Back Videos ........................................................................................................... 114 Deleting Videos ................................................................................................................... 116 Displaying Memory Card Information ................................................................................. 116
12 Control for Admin .................................................................................................... 117 Using Control for Admin ...................................................................................................... 117 Chapter 6 Admin Viewer/VB Viewer Overview of Viewer .................................................................................................. 120 Major Differences Between the Admin Viewer and the VB Viewer ..................................... 120 User Authorities and Camera Control Privileges................................................................. 120 Launching the Viewer .............................................................................................. 123 Launching the Viewer.......................................................................................................... 123 Shutting Down the Viewer ................................................................................................... 123 Connecting from Admin Tools............................................................................................. 123 How to Operate the Viewer...................................................................................... 124 Display Screens of Admin Viewer ....................................................................................... 124 VB Viewer ............................................................................................................................ 125 Obtaining Camera Control Privileges.................................................................................. 126 Controlling the Camera ....................................................................................................... 127 Cropping and Displaying Part of Video (Digital PTZ) ........................................................ 128 Setting Video and Audio ..................................................................................................... 130 Checking Information .......................................................................................................... 132 Performing Operations and Settings in the Admin Viewer....................................... 133 Magnifying Part of the Video (Viewer PTZ) ......................................................................... 133 Using Control for Admin ...................................................................................................... 134 Displaying Event Status ...................................................................................................... 139 Recording to a Memory Card Manually .............................................................................. 140 Chapter 7 Appendix Memory Card Access .............................................................................................. 142 Modifiers .................................................................................................................. 144 Troubleshooting ....................................................................................................... 146 List of Log Messages ............................................................................................... 148 Log Messages on the Camera ............................................................................................ 148 List of Viewer Messages .......................................................................................... 157 Messages Displayed in the Information Field ..................................................................... 157 Restore Default Settings .......................................................................................... 159 Restoring the Initial Setting from the Maintenance Page in the Web Browser .................... 159 Restoring Factory Default Settings with the Reset Switch on the Camera.......................... 159 List of Factory Default Settings ................................................................................ 161 Specifications........................................................................................................... 168 Index ........................................................................................................................ 172
Chapter 1 Before Use ❏Camera Features ❏Software Information ❏Operating Environment and Precautions
14 This camera integrates both camera and server functions into a compact network camera. * In this manual, the memory card that can be used with the camera is referred to as “memory card”. Features Compact and Lightweight Small and light while maintaining full HD video quality, and easy to install. Low Illumination Video Capture The camera can capture color video even with low subject illumination. Equipped with AF Zoom Lens The camera is equipped with a 3.5x optical (4x digital) zoom lens with auto focus. Pan/Tilt Functions You can operate camera angle controls remotely. Smart Shade Control Auto Mode The camera analyzes the video brightness, and automatically adjusts the exposure compensation and dark space compensation levels. 3 Video Size Categories Video sizes can be selected from 1080p, 720p, and 4:3 categories. Video Distribution Supports two video compression methods (JPEG/H.264). Multi-stream distribution is also supported using different video sizes belonging to the same category. Custom Settings Preset camera settings can be applied (or loaded) when switching between day/night mode or by a timer. Supports microSD/microSDHC/ microSDXC memory cards*You can record video and logs when uploading fails, and record video as JPEG or H.264 files to memory cards (manual, timer, and event recording are supported). Recorded Video Utility in Admin Tools allows you to search and play back recorded video. Intelligent FunctionsThe camera boasts a variety of intelligent functions that offer the wide array of detection options. Moving object detection, abandoned object detection, removed object detection, tempering detection, passing detection, volume detection. Small-Scale Video Monitoring via RM-Lite Software (Supplied)By using the supplied network video recording software, RM-Lite, you can record and display live video from up to four cameras.
15 1 Before Use Installed Software „Admin Viewer/VB Viewer (See Chapter 6 “Admin Viewer/VB Viewer”) There are two types of Viewer: the VB Viewer, which can be used by Guest Users, and the Admin Viewer for Administrators. The VB Viewer allows users to configure basic camera controls and display video. The Admin Viewer lets you monitor all camera controls and events. „Admin Tools (See Chapter 5 “Admin Tools”) The following tools for configuring camera settings and performing management functions are available: Privacy Mask Setting Tool Panorama Creation Tool View Restriction Setting Tool Setting Tool Intelligent Function Setting Tool Log Viewer Recorded Video Utility Included Software The included Setup CD-ROM contains the following software. Install the software on a computer to use it. „VB Initial Setting Tool (See Chapter 2 “Initial Settings”) This tool performs initial settings for the camera. „Admin Tools Certificate This electronic certificate is required to use the Admin Viewer and Admin Tools. „.NET Framework 3.5 SP1/.NET Framework 4.5 This execution environment is required to use the software included in the camera. „RM-Lite (p. 17) This software displays and records video from up to four cameras in real time. „Proxy Authentication Admin Viewer/Admin Tools This software lets you use Admin Viewer/Admin Tools via a proxy server with proxy authentication. It is saved in the ProxyAuthSupport folder on the Setup CD-ROM. „Backup and Restore Tools The Backup and Restore tools back up camera setting information to the computer. Information from multiple cameras can be saved at the same time. The tools can also restore information saved on the computer to the camera. „Memory Card Unmount Tool This software allows you to mount/unmount memory cards inserted in specified cameras, and acquire information from memory cards. Additional License (Sold Separately) You can purchase additional licenses as necessary. „Canon H.264 Additional User License AUL- VB (Sold Separately) Additional license added for viewing H.264 video with multiple computers via Admin Viewer or Recorded Video Utility. Network Video Recording Software (Sold Separately) „RM-64/RM-25/RM-9 This software allows network cameras to be used for multipoint surveillance, and for recording and playing back videos from the camera. The number of cameras Camera Software
16 that can be registered with RM-64/RM-25/RM-9 varies: 64, 25, or 9 cameras can be registered. „RM-V This additional license lets you install RM-64/RM-25/RM-9 Viewer on multiple computers. Purchase the license to be able to view video captured by the camera from multiple sites and for other similar purposes. „RM-Lite-V This additional license lets you install the RM-Lite Viewer on multiple computers. Purchase the license to be able to view video captured by the camera from multiple sites and for other similar purposes.
Camera Software 17 1 Before UseRM-Lite (See the “Administrator Manual”) The installer (RMLiteInstall.exe) can be found in the Applications folder on the Setup CD-ROM. RM-Lite Software Configuration Note For details on the usage and functions of RM-Lite, see the “Administrator Manual”. TypeOverviewLicense RM-Lite Storage Server Up to four cameras can be registered to record video. 1 license RM-Lite ViewerPlays recorded video saved in the storage server and displays live video (JPEG/H.264) captured by the camera. Up to four cameras can be registered for the viewer. 1 license Supported camerasVB-S30D, VB-S31D, VB-S800D, VB-S900F, VB-H41, VB-H610VE, VB-H610D, VB-H710F, VB- M40, VB-M600VE, VB-M600D, VB-M700F, VB-C60, VB-C500VD/VB-C500D, VB-C300, VB-C50i/VB-C50iR, VB-C50FSi/VB-C50Fi Important To add the RM-Lite Viewer, purchase RM-Lite-V (sold separately). The VB-S30D/VB-S31D/VB-S800D/VB-S900F/VB-H41/VB-H610VE/VB-H610D/VB-H710F/VB-M40/VB-M600VE/VB-M600D/VB-M700F cannot be used with Network Video Recording Software older than RM-Lite. Users of VK-64/VK-16 must switch to RM-Lite. For details, visit our website. RM-Lite Viewer RM-Lite Storage Server Network Flow of Video from the Camera Flow of Recorded Video
18 For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), please refer to the Canon Web Site. VB Initial Setting Tool, Admin Viewer/VB Viewer, Admin Tools *1 Set the Control Panel’s font size (DPI) for Admin Tools and Admin Viewer to 100% or 125%. *2 The browser must support JavaScript, XAML browser applications, and IFRAME (HTML tag). The VB Viewer requires cookies. *3 Installation is unnecessary if only VB Viewer will be used. .NET Framework 3.5 SP1 and 4.5 are provided on the included setup CD-ROM, and the appropriate installer is selected automatically depending on the version of Internet Explorer. *4 The included software or the software installed on the camera cannot be started from the Start screen added to Windows 8 and later. RM-Lite For operating environment details, refer to “Operating Environment” in the “Administrator Manual”. Operating Environment CPUIntel Core i7-2600 or higher Operating Systems*1 Windows Vista Ultimate/Business/Enterprise/Home Premium SP2 32/64-bit Windows 7 Ultimate/Professional/Enterprise/Home Premium SP1 32/64-bit Windows 8/Windows 8 Pro/Windows 8 Enterprise 32/64-bit * 4 Windows 8.1/Windows 8.1 Pro/Windows 8.1 Enterprise 32/64-bit *4 Windows Server 2008 Standard SP2 32/64-bit Windows Server 2008 R2 Standard SP1 64-bit Windows Server 2012 Standard 64-bit * 4 Windows Server 2012 R2 Standard 64-bit *4 Web Browser*2Internet Explorer 8/9 32-bit Internet Explorer 10/11 Memory2 GB or more Viewer Display1920 x 1080 or higher Software*3 .NET Framework 3.5 SP1 (When using Internet Explorer 8/9) – Must be installed on Windows Vista and Windows Server 2008 systems .NET Framework 4.5 (When using Internet Explorer 10/11) – Must be installed on Windows 7 and Windows Server 2008 R2 systems AudioWhen using the cameras audio feature, the computer audio support feature is required.
19 1 Before Use Notes on Use When the [Windows Firewall] Function is Enabled When the VB Initial Setting Tool is started, the [Windows Security Alert] dialog box may appear. If the [Windows Security Alert] dialog box appears, click [Unblock]. Once this button is clicked, the warning dialog box will no longer appear. If the [Windows Security Alert] dialog box does not appear, the Windows firewall warning function may be disabled. Follow the procedure below to add the [VB Initial Setting Tool] as a Windows Firewall exception. Notes on Use with Internet Explorer 9 or Greater and Windows Server 2008/ Windows Server 2012 „Registering the Top Page of the Camera as a Trusted Site In Internet Explorer 9 or greater and Windows Server 2008/ Windows Server 2012, the security level for Internet sites and intranet sites on Internet Explorer is set to [High] by default. Thus, when accessing the Admin Viewer/VB Viewer, the cameras Setting Page or the Admin Tools, a content block dialog box appears and the page fails to display correctly. To correct this problem, follow the procedure below to register the top page as a trusted site. The following dialog box appears. The [Trusted sites] dialog box appears. Notes on Operating Environment 1Click [Windows Firewall] in [Control Panel] > [System and Security]. 2Click [Allow an app or feature through Windows Firewall] > [Change settings] > [Allow another app]. 3Select [VB Initial Setting Tool], and then click [Add]. 1Access the Admin Viewer/VB Viewer and the Setting Page from the top page of the camera with Internet Explorer. 2Click [Add].
20 Note that even when the content block dialog box does not appear, JavaScript is sometimes disabled under the standard security settings, which may limit operations on the setting page and the Admin Viewer/VB Viewer. Register the page as a trusted site as this automatically enables JavaScript settings. If the content block dialog box does not appear, follow the procedure below to display the [Trusted Sites] dialog box. The [Trusted sites] dialog box appears. This completes the trusted site registration process. Notes on Use with Windows Server 2008/ Windows Server 2012 „Registering “about:internet” and the Camera Host Name Admin Viewer and Admin Tools will not start when IE ESC (Internet Explorer Enhanced Security Configuration) is enabled in Windows Server 2008/Windows Server 2012. Before using the tools, register “about:internet” and the host name for the connected camera in the Internet Explorer “local intranet” and “trusted sites” lists. „Web Browser Security Settings When Using SSL Connection When an SSL connection to the camera is made from a web browser (Internet Explorer 9/10/11) in Windows Server 2008/Windows Server 2012, the following operations may display the content block dialog box and prevent further operation. Startup of Admin Tools or Admin Viewer Audio reception from VB Viewer This happens when Internet Explorer Enhanced Security Configuration (IE ESC) is enabled in Internet Explorer 9/ 10/11. Use the procedures below to change this setting. 3If selected, clear the [Require server verification (https:) for all sites in this zone] checkbox. 4Enter the IP address of the camera under [Add this Web site to the zone], and then click [Add]. 1Click [Tools] > [Internet Options] from the Internet Explorer menu to display the [Internet Options] dialog box. 2Click the [Security] tab. 3Click and select [Trusted sites], and then click [Sites]. Important When “about:internet” is registered, the security level in Windows 7 is the same as when using Internet Explorer. After using the Admin Viewer/Admin Tools, it is recommended that you remove “about:internet” and the camera name as necessary and restore the original security level. 1Click [Internet Options] in the [Tools] menu in Internet Explorer 9/10/11 and click the [Advanced] tab. 2Clear the [Do not save encrypted pages to disk] checkbox in [Security].