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Canon printer Color imageCLASS MF8170c User Manual

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    							Color
    imageCLASS
     MF8170c
    Basic Guide
    	(:0*ç
    						
    							Manuals for the Machine
    The manuals for this machine are divided as follows. Please refer to them for detailed information.
    Depending on the system configuration and product purchased, some manuals may not be needed.
    Guides with this symbol are printed manuals.CD-ROMGuides with this symbol are PDF manuals included on the 
    accompanying CD-ROM. (See footnote.)
    •Setting Up the MachineSet-Up Instructions 
    for the Machine
    •Software Installation
    •Network SettingsSet-Up Instructions
    for Networking and Printing
    •Copying and Printing Instructions
    •TroubleshootingBasic Guide
    (This Manual)
    •Fax Instructions
    •TroubleshootingFacsimile Guide
    •Software Installation and Instructions•Printing and Scanning Instructions•Troubleshooting
    Software GuideCD-ROM
    •Remote User Interface InstructionsRemote UI GuideCD-ROM
    •Network Connectivity and Setup InstructionsNetwork GuideCD-ROM
    Model Name
    • H12297 (Color imageCLASS MF8170c)
    •The machine illustration on the cover may differ slightly from your machine.•To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on 
    your system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com).
    	(:0*ç
    						
    							How This Manual Is Organized
    Introduction
    Paper Handling
    Document Handling
    Printing from Your Computer
    Copying
    Scanning
    System Monitor
    Maintenance
    Troubleshooting
    Machine Settings
    Appendix
    Includes the specifications of this machine and the index.
    Chapter 1
    Chapter 2
    Chapter 3
    Chapter 4
    Chapter 5
    Chapter 6
    Chapter 7
    Chapter 8
    Chapter 9
    Chapter 10
    Chapter 11
    Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our 
    products, if you need an exact specification, please contact Canon.
    	(:0*
    						
    							iv
    Contents
    Preface  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   viii
    How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   viii
    Symbols Used in This Manual  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
    Keys Used in This Manual  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
    Messages Displayed in the LCD  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
    Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  x
    FCC (Federal Communications Commission)  . . . . . . . . . . . . . . . . . . . . . . . . . .  x
    Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
    CDRH Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
    International Energy Star Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  xii
    Trademarks  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  xii
    Copyright  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  xii
    Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  xii
    Legal Limitations on the Usage of Your Product and the Use of Images . . . . . xiii
    About the Part Containing Mercury (Applicable Only to the USA) . . . . . . . . . . xiii
    Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
    Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
    Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  xv
    Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
    Maintenance and Inspections  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvii
    Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
    Other Warnings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
    Chapter 1 Introduction
    Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
    Main Components of the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
    Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
    Standby Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
    Energy Saver Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
    Setting the Energy Saver Mode Manually  . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
    Restoring from the Energy Saver Mode Manually  . . . . . . . . . . . . . . . . . . . . . .1-7
    Chapter 2 Paper Handling
    Print Media Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
    Storing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
    Storing Color Print Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
    	(:0*
    						
    							v Printing Areas  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
    Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
    Loading Paper in the Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
    Opening the Multi-Purpose Tray  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
    Closing the Multi-Purpose Tray  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
    Loading Paper in the Multi-Purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
    Loading Envelopes in the Multi-Purpose Tray  . . . . . . . . . . . . . . . . . . . . . . . . 2-14
    Specifying the Paper Size and Type 
    (Common for Cassette and Multi-Purpose Tray)  . . . . . . . . . . . . . . . . . . . . . . 2-19
    Specifying the Paper Size  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
    Specifying the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
    Orientation of the Document and the Paper Loading. . . . . . . . . . . . . . . . . . . 2-21
    Selecting the Paper Output Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
    Paper Type and Paper Output Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
    Face Down Paper Output Area  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
    Face Up Paper Output Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
    Chapter 3 Document Handling
    Document Requirements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
    Problem Documents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
    Scanned Area of a Document  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
    Setting Up Documents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
    Placing a Document on the Platen Glass  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
    Loading Documents in the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
    The Paper Path of the ADF  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
    Chapter 4 Printing from Your Computer
    Before Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
    Printing Documents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
    Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
    More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
    Chapter 5 Copying
    Documents You Can Copy  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
    Making Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
    Setting Enlarging/Reducing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
    Enlarging/Reducing Using Preset Copy Ratios . . . . . . . . . . . . . . . . . . . . . . . . 5-4
    Enlarging/Reducing Using Custom Copy Ratios . . . . . . . . . . . . . . . . . . . . . . . 5-5
    Improving Copied Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
    Adjusting the Image Quality (Resolution). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
    Adjusting the Exposure (Density). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
    Adjusting Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
    	(:0*ç
    						
    							viAdjusting Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7
    Adjusting the Color Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7
    Adjusting the Saturation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8
    Removing the Background Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9
    Special Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10
    Collate Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10
    When Loading Documents in the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10
    When Placing a Document on the Platen Glass. . . . . . . . . . . . . . . . . . . .5-11
    Reserve Copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12
    Chapter 6 Scanning
    Before Scanning  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1
    Scanning Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
    More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
    Chapter 7 System Monitor
    Checking the Status of the Jobs Stored in the Machine  . . . . . . . . . . . . . . . . .7-1
    Confirming and Deleting a Fax Job  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
    Confirming Transmission Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
    Confirming and Deleting a Copy Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
    Confirming and Deleting a Print Job  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
    Confirming and Deleting a Report Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5
    Chapter 8 Maintenance
    Periodic Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
    Cleaning the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
    Cleaning the Scanning Area  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
    Cleaning the ADF Area  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
    Cleaning the Fusing Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3
    Replacing the Cartridges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
    Replacing the Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
    Precautions for Handling Toner Cartridges  . . . . . . . . . . . . . . . . . . . . . . . . . .8-13
    Storing Toner Cartridges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-14
    Recycling Used Cartridges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-15
    The Clean Earth Campaign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-16
    THE Canon CARTRIDGE RECYCLING PROGRAM . . . . . . . . . . . . . . . . .8-16
    U.S.A. PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-17
    Packaging  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-17
    Shipping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-19
    CANADA PROGRAM-CANADA PROGRAMME  . . . . . . . . . . . . . . . . . . . . . .8-20
    Replacing the Drum Cartridge  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-22
    Replacing the Drum Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-22
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    							vii Precautions for Handling the Drum Cartridge  . . . . . . . . . . . . . . . . . . . . . . . . 8-29
    Storing a Drum Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-31
    Condensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-31
    Repacking and Transporting Your Machine  . . . . . . . . . . . . . . . . . . . . . . . . . . 8-32
    Carrying the Machine by the Sides  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-33
    Chapter 9 Troubleshooting
    Clearing Jams  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
    Paper Jam Inside the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
    Paper Jam Behind the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
    Paper Jam in the Drum Cartridge  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-18
    Removing Jammed Paper from the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-20
    LCD Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-22
    Paper Feeding Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-26
    Copying Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-29
    Print Quality Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-30
    Printing Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-34
    Scanning Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-35
    General Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-36
    If You Cannot Solve the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-37
    Chapter 10 Machine Settings
    Accessing the Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
    Menu Descriptions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
    PAPER SETTINGS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
    COMMON SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
    COPY SETTINGS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6
    PRINTER SETTINGS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
    TIMER SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-8
    MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-9
    Chapter 11 Appendix
    Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
    Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-3
    	(:0*
    						
    							viii
    Preface
    Thank you for purchasing Canon Color imageCLASS MF8170c. Please read this manual 
    thoroughly before operating the machine in order to familiarize yourself with its capabilities, 
    and to make the most of its many functions. After reading this manual, store it in a safe place 
    for future reference.
    How to Use This Manual
    Symbols Used in This Manual
    The following symbols are used in this manual to explain procedures, restrictions, 
    handling precautions, and instructions that should be observed for safety.
    WARNINGIndicates a warning concerning operations that may lead to death or 
    injury to persons if not performed correctly. In order to use the machine 
    safely, always pay attention to these warnings.
    CAUTIONIndicates a caution concerning operations that may lead to injury to 
    persons, or damage to property if not performed correctly. In order to use 
    the machine safely, always pay attention to these cautions.
    IMPORTANTIndicates operational requirements and restrictions. Be sure to read 
    these items carefully in order to operate the machine correctly, and to 
    avoid damage to the machine.
    NOTEIndicates a clarification of an operation, or contains additional 
    explanations for a procedure. Reading these notes is highly 
    recommended.
    Keys Used in This Manual
    The following symbols and key names are a few examples of how keys to be 
    pressed are expressed in this manual. The operation panel keys on the machine 
    are indicated within brackets.
    Press [Color Start].
    Press [Image Quality].
    Image
    Quality
    	(:0*ç
    						
    							ix
    Messages Displayed in the LCD
    The following are a few examples of how messages in the LCD are expressed in 
    this manual. The messages are indicated within angle brackets.
    •If  is displayed, the machine cannot scan the documents.
    • appears in the LCD.
    	(:0*
    						
    							x
    Legal Notices
    FCC (Federal Communications Commission)
    Color imageCLASS MF8170c: Model H12297
    This device complies with Part 15 of the FCC Rules.
    Operation is subject to the following two conditions:
    (1) This device may not cause harmful interference,
    and
    (2) this device must accept any interference received, including interference that 
    may cause undesired operation.
    NOTE
    This equipment has been tested and found to comply with the limits for a class B digital 
    device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide 
    reasonable protection against harmful interference in a residential installation. This 
    equipment generates, uses and can radiate radio frequency energy and, if not installed 
    and used in accordance with the instructions, may cause harmful interference to radio 
    communications. However, there is no guarantee that interference will not occur in a 
    particular installation. If this equipment does cause harmful interference to radio or 
    television reception, which can be determined by turning the equipment off and on, the 
    user is encouraged to try to correct the interference by one or more of the following 
    measures:
    - Reorient or relocate the receiving antenna.
    - Increase the separation between the equipment and receiver.
    - Connect the equipment into an outlet on a circuit different from that to which the 
    receiver is connected.
    - Consult the dealer or an experienced radio/TV technician for help.
    Use of shielded cable is required to comply with class B limits in Subpart B of Part 
    15 of the FCC Rules.
    Do not make any changes or modifications to the equipment unless otherwise 
    specified in this manual. If such changes or modifications should be made, you 
    could be required to stop operation of the equipment.
    Canon U.S.A. Inc.
    One Canon Plaza, Lake Success, NY 11042, U.S.A.
    TEL No. (516) 328-5600
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