Canon scanner imageFORMULA DRX10C User Manual

							Please read this manual before using the scanner.
After you finish reading this manual, keep it in a safe place 
for future reference.
User Manual 
						

							i
FCC REGULATIONS (For 120 V model)
Document Scanner, Model M11063
This device complies with Part 15 of the FCC Rules. 
Operation is subject to the following two conditions: (1) This 
device may not cause harmful interference, and (2) this device 
must accept any interference received, including interference 
that may cause undesired operation.
Note: This equipment has been tested and found to comply 
with the limits for a Class B digital device, pursuant to Part 15 
of the FCC Rules. These limits are designed to provide 
reasonable protection against harmful interference in a 
residential installation. This equipment generates, uses, and 
can radiate radio frequency energy and, if not installed and 
used in accordance with the instructions, may cause harmful 
interference to radio communications. However, there is no 
guarantee that interference will not occur in a particular 
installation. If this equipment does cause harmful interference 
to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try 
to correct the interference by one or more of the following 
measures: 
– Reorient or relocate the receiving antenna. 
– Increase the separation between the equipment and 
receiver. 
– Connect the equipment into an outlet on a circuit different 
from that to which the receiver is connected. 
– Consult the dealer or an experienced radio/TV technician 
for help. 
Use of shielded cable is required to comply with class B limits 
in Subpart B of Part 15 of FCC Rules.
Do not make any changes or modifications to the equipment 
unless otherwise specified in the manual. If such changes or 
modifications should be made, you could be required to stop 
operation of the equipment. 
Canon U.S.A. Inc.
One Canon Plaza, Lake Success NY 11042, U.S.A.
Tel. No. (516)328-5000RADIO INTERFERENCE REGULATIONS (For 120 V 
models)
This digital apparatus does not exceed the Class B limits for 
radio noise emissions from digital apparatus as set out in the 
Interference-causing equipment standard entitled “Digital 
Apparatus”, ICES-003 of the Industry Canada.
RÈGLEMENT SUR LE BROUILLAGE 
RADIOÉLECTRIQUE (For 120 V models)
Cet appareil numérique respecte les limites de bruits 
radioélectriques applicables aux appareils numériques de 
Classe B prescrites dans la norme sur le matériel brouilleur: 
“Appareils Numériques”, NMB-003 édictée par l’Industrie 
Canada.
International ENERGY STAR
® Office Equipment 
Program
As an ENERGY STAR
® Partner, Canon 
Electronics Inc. has determined that this 
machine meets the ENERGY STAR
® 
Program guidelines for energy efficiency.
The International ENERGY STAR
® Office 
Equipment Program is an international program that promotes 
energy saving through the use of computers and other office 
equipment. The program backs the development and 
dissemination of products with functions that effectively 
reduce energy consumption. It is an open system in which 
business proprietors can participate voluntarily. The targeted 
products are office equipment, such as computers, monitors, 
printers, fax, machine, copiers, and scanners. The standards 
and logos are uniform among participating nations. 
						

							ii
European Union (and EEA) only.
This symbol indicates that this product is not to be 
disposed of with your household waste, according 
to the WEEE Directive (2002/96/EC) and your 
national law. This product should be handed over 
to a designated collection point, e.g., on an 
authorized one-for-one basis when you buy a new similar 
product or to an authorized collection site for recycling waste 
electrical and electronic equipment (EEE). Improper handling 
of this type of waste could have a possible negative impact on 
the environment and human health due to potentially 
hazardous substances that are generally associated with EEE. 
At the same time, your cooperation in the correct disposal of 
this product will contribute to the effective usage of natural 
resources. For more information about where you can drop off 
your waste equipment for recycling, please contact your local 
city office, waste authority, approved WEEE scheme or your 
household waste disposal service. For more information 
regarding return and recycling of WEEE products, please visit 
www.canon-europe.com/environment
.
(EEA: Norway, Iceland and Liechtenstein)
Für EMVG
Dieses Produkt ist zum Gebrauch im Wohnbereich, 
Geschäfts-und Gewerbebereich sowie in Kleinbetrieben 
vorgesehen.
Für 3. GPSGV
“Maschinenlärminformations-Verordnung 3. GPSGV: Der 
höchste Schalldruckpegel beträgt 70 dB(A) oder weniger 
gemäß EN ISO 7779”
Model Names
The following names may be provided for the safety 
regulations in each sales region of the Document Scanner.
DR-X10C: Model M11063Trademarks
 Canon and the Canon logo are registered trademarks of 
Canon Inc. in the United States and may also be trademarks 
or registered trademarks in other countries.
 imageFORMULA is a trademark of Canon Electronics Inc.
 Microsoft and Windows are either registered trademarks or 
trademarks of Microsoft Corporation in the United States 
and other countries.
 Adobe, Acrobat, and Adobe Reader are registered 
trademarks or trademarks of Adobe Systems Incorporated in 
the United States and other countries.

TM is a trademark of EMC Corporation in the United 
States. 
 Other product and company names herein are, or may be, 
the trademarks of their respective owners.
Copyright
Copyright 2007 by CANON ELECTRONICS INC. All rights 
reserved.
No part of this publication may be reproduced or transmitted 
in any form or by any means, electronic or mechanical, 
including photocopying and recording, or by any information 
storage or retrieval system without the prior written 
permission of CANON ELECTRONICS INC.
Disclaimers
The information in this document is subject to change without 
notice.
CANON ELECTRONICS INC. MAKES NO WARRANTY 
OF ANY KIND WITH REGARD TO THIS MATERIAL, 
EITHER EXPRESS OR IMPLIED, EXPECT AS 
PROVIDED HERE IN, INCLUDING WITHOUT 
LIMITATION, THEREOF, WARRANTIES AS TO 
MARKETABILITY, MERCHANTABILITY, FITNESS 
FOR A PARTICULAR PURPOSE OF USE OR NON-
INFRINGEMENT. CANON ELECTRONICS INC. SHALL 
NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR 
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR 
LOSSES OR EXPENSES RESULTING FROM THE USE 
OF THIS MATERIAL. 
						

							iii
Introduction
Thank you for purchasing the Canon imageFORMULA DR-X10C Document Scanner. Please read this and the following manuals 
thoroughly before using the scanner to become acquainted with its capabilities and make the most of its many functions.
After reading the manuals, store them in a safe place for future reference.
Manuals for the Scanner
The documentation for the scanner consists of the Easy Start 
Guide and the Reference Guide (supplied with the scanner), 
the User Manual (this manual), and the CapturePerfect3.0 
Operation Guide, which are provided in electronic form and 
registered in the menu during software installation.
Easy Start Guide
This manual describes the procedures for setting up the 
scanner for use. Please follow the procedures in the Easy 
Start Guide to set up the scanner.
Reference Guide
This manual consists of the basic scanner operating 
instructions extracted from the User Manual.
User Manual (This Manual)
This manual consists of two sections: Hardware and 
Software. 
The Hardware section provides general information about 
the scanner operational settings, maintenance, and 
troubleshooting. 
The Software section describes how to use the ISIS/
TWAIN driver with the scanner, and how to set up job 
registration tools. 
CapturePerfect 3.0 Operation Guide 
(Electronic Manual)
This is the operation guide for CapturePerfect 3.0, the 
Canon document scanner application program. 
Hint
• The User Manual and the CapturePerfect 3.0 document files 
are installed in the following locations during software 
installation.
User Manual
CapturePerfect 3.0 Operation Guide 
						

							iv
 Electronic versions of all manuals are available for viewing 
from the Setup CD.
Symbols Used in This Manual
The following symbols are used in this manual to explain 
procedures, restrictions, handling precautions, and 
instructions that should be observed for safety.
WARNING
Indicates a warning concerning operations that may lead to 
death or injury to persons if not performed correctly. To 
use the scanner safely, always pay attention to these
warnings.
CAUTION
Indicates a caution concerning operations that may lead to 
injury to persons, or damage to property if not performed 
correctly. To use the scanner safely, always pay attention
to these cautions.
IMPORTANT
Indicates operational requirements and restrictions. Be 
sure to read these items carefully to operate the scanner 
correctly, and avoid damage to the scanner.
Hint
Indicates a clarification of an operation, or contains 
additional explanations for a procedure. Reading these 
notes is highly recommended. 
						

							v
How This Manual is Organized
This manual consists of the following chapters.
■Hardware
Chapter 1   Before You Start Using the Scanner
Provides an overview of the DR-X10C
Chapter 2   Setup
Describes the DR-X10C operating environment and how 
to connect to a PC
Chapter 3   Basic Operation
Describes the basic uses of the DR-X10C
Chapter 4   Other Functions
Describes the User Mode and other functions
Chapter 5   Maintenance
Describes routine cleaning and roller replacement
Chapter 6   Practical Examples
Describes displayed messages and troubleshooting 
solutions
Chapter 7   Appendix
Provides a list of specifications and support information
■Software
Chapter 8   ISIS/TWAIN Driver Settings
Describes the settings for the ISIS/TWAIN driver
Chapter 9   Job Registration Tool Settings
Describes the settings for the Job Registration Tool
Chapter 10   Practical Examples
Provides information for reference when making software 
settings 
						

							User Manual
Hardware
Please read this manual before using the scanner.
After you finish reading this manual, keep it in a safe place 
for future reference. 
						

							ii
Hardware
Table of Contents
Introduction..............................................................iii
Manuals for the Scanner ......................................... iii
Symbols Used in This Manual ................................. iv
How This Manual is Organized.................................v
Chapter 1   Before You Start Using the Scanner
1. Important Safety Instructions............................ 1-2
Installation Location .............................................. 1-2
Power ................................................................... 1-2
Moving the Scanner.............................................. 1-3
Handling ............................................................... 1-3
Disposal ................................................................ 1-5
2. Features ........................................................... 1-6
3. Names and Functions of Parts ....................... 1-10
Front View, Feeder Inlet, and Eject Outlet.......... 1-10
Rear View ........................................................... 1-11
Control Panel ...................................................... 1-11
Chapter 2   Setup
1. Setup Procedures............................................. 2-2
2. Installation Requirements................................. 2-3
3. Software Installation ......................................... 2-4
About the Setup Menu .......................................... 2-4
4. Connecting the Scanner to the Computer ........ 2-6
Interface Connector Locations.............................. 2-6
Connecting the Scanner to the Computer ............ 2-6
5. Turning the Power ON 
(Scanner Recognition) ...................................... 2-9
About the Power Switch ....................................... 2-9
Scanner Recognition ............................................ 2-9
Chapter 3   Basic Operation
1. Turning the Power ON and OFF ...................... 3-2
About the Power Switch ....................................... 3-2
2. Documents ....................................................... 3-4
Acceptable Documents......................................... 3-4
3. Document Feed and Eject Trays...................... 3-7
Preparing the Document Feed Tray ..................... 3-7
Adjusting the Document Guides ........................... 3-9
Preparing the Document Eject Tray ................... 3-11
4. Document Feeding Methods .......................... 3-12
Selecting the Document Feeding Method .......... 3-12
5. Scanning ........................................................ 3-14
About the Job Function....................................... 3-14
CapturePerfect 3.0 ............................................. 3-15
6. Using Patchcode Sheets (Option) .................. 3-19
About Patchcode Sheets .................................... 3-19
How to Use Patchcode Sheets ........................... 3-20
7. Clearing a Paper Jam or Double 
Feed Error ...................................................... 3-21
Paper Jam Handling ........................................... 3-21
Handling a Double Feed ..................................... 3-22
Chapter 4   Other Functions
1. Other Functions and Settings........................... 4-2
2. Function Description ........................................ 4-4
3. User Mode........................................................ 4-9
User Mode Operating Procedure.......................... 4-9
4. User Mode Functions ..................................... 4-11
Chapter 5   Maintenance
1. Regular Maintenance ....................................... 5-2
Cleaning the Scanner ........................................... 5-2
Cleaning the Glass and Rollers ............................ 5-3
Opening and Closing the Upper Unit .................... 5-3
Cleaning Rollers with a Cleaning Sheet ............... 5-4
Cleaning the Glass ............................................... 5-5
Cleaning the Platen Rollers .................................. 5-6
Cleaning the Pickup and Feed Rollers ................. 5-7
Cleaning the Retard Roller ................................... 5-9
2. Replacing the Transport Rollers..................... 5-12
Roller Replacement Cycle .................................. 5-12
Checking and Resetting the Page Counter ........ 5-13 
						

							iii
Hardware
3. Imprinter Ink Cartridge Replacement and 
Cleaning ......................................................... 5-14
About the Imprinter ............................................. 5-14
Replacing Ink Cartridges .................................... 5-15
Cleaning the Print Heads.................................... 5-19
Imprinter Testing................................................. 5-20
Chapter 6   Practical Examples
1. Messages ......................................................... 6-2
Status Display....................................................... 6-2
Error Messages .................................................... 6-3
2. Troubleshooting................................................ 6-5
Trouble Categories ............................................... 6-5
Problem and Solution ........................................... 6-5
3. Uninstalling the Software.................................. 6-9
Uninstalling the ISIS/TWAIN Driver ...................... 6-9
Chapter 7   Appendix
1. Specifications ................................................... 7-2
Unit Specifications ................................................ 7-2
Options ................................................................. 7-4
Consumables........................................................ 7-4
External Dimensions............................................. 7-5
2. Option Specifications........................................ 7-6
Barcode Specifications ......................................... 7-6
Imprinter Specifications ........................................ 7-7
3. Index................................................................. 7-8 
						

							Chapter 1   Before You Start Using the Scanner
1. Important Safety Instructions ........................... 1-2
Installation Location ..............................................1-2
Power ....................................................................1-2
Moving the Scanner ..............................................1-3
Handling ................................................................1-3
Disposal ................................................................1-5
2. Features........................................................... 1-6
3. Names and Functions of Parts ...................... 1-10
Front View, Feeder Inlet, and Eject Outlet ..........1-10
Rear View............................................................1-11
Control Panel ......................................................1-11