Casio Ex Fc200s Users Guide

							181Appendix
When things don’t go right... 
Troubleshooting
ProblemPossible Cause and Recommended Action
Power Supply
Power does not 
turn on.1)The battery may not be loaded correctly (page 16).
2)The battery may be dead. Charge the battery (page 17). If the 
battery goes dead soon after being charged, it means the 
battery has reached the end of its life and needs to be 
replaced. Purchase a separately available CASIO NP-110 
rechargeable lithium ion battery.
The camera 
suddenly powers 
down.1)Auto Power Off may have activated (page 161). Turn power 
back on.
2) The battery may be dead. Charge the battery (page 17).
3) The camera’s protection function may have activated 
because camera temperature is too high. Turn off the camera 
and wait until it cools down before trying to use it again.
Power will not turn 
off. Nothing 
happens when a 
button is pressed.Remove the battery from the camera and then reload them.
Image Recording
Image is not 
recorded when the 
shutter button is 
pressed.1)If the camera is in the PLAY mode, press [r
] (REC) to enter 
the REC mode.
2) If the flash is charging, wait until the charge operation 
finishes.
3) If the message “Memory Full” appears, transfer images to 
your computer, delete images you no longer need, or use a 
different memory card.
Auto Focus does 
not focus properly.1)If the lens is dirty, clean it off.
2)The subject may not be in the center of the focus frame when 
you compose the image.
3) The subject you are shooting may not be a type that is 
compatible with Auto Focus (page 36). Use manual focus 
(page 87).
4) You may be moving the camera when shooting. Try shooting 
with Anti Shake or use a tripod. 
						

							182Appendix
The subject is out 
of focus in the 
recorded image.The image may not be focused properly. When composing the 
image, make sure the subject is located inside the focus frame.
The flash does not 
fire.1)If ?
 (Flash Off) is selected as the flash mode, change to 
another mode (page 44).
2) If the battery is low, charge it (page 17).
3) If a BEST SHOT scene that uses ?
 (Flash Off) is selected, 
change to a different flash mode (page 44) or select a 
different BEST SHOT scene (page 64).
The red ? (Flash 
Off) icon is 
displayed on the 
monitor screen and 
the flash does not 
fire.The flash unit may be malfunctioning. Contact a CASIO 
authorized service center or your original retailer. Note that 
though the flash will not fire, you still can use the camera for 
non-flash shots.
Camera powers 
down during Self-
timer countdown.The battery may be low. Charge the battery.
The monitor screen 
image is out of 
focus.1) You may be using Manual Focus and have not focused the 
image. Focus the image (page 87).
2)You may be using ´
 (Macro) for scenery or portraits. Use 
Auto Focus for scenery and portrait shots (page 87).
3) You may be trying to use Auto Focus or )
 (Infinity) when 
shooting a close-up shot. Use the ´
 (Macro) for close ups 
(page 87).
There is digital 
noise in images.1) Sensitivity may have been increased automatically for a dark 
subject, which increases the chance of digital noise. Use a 
light or some other means to illuminate the subject.
2) You may be attempting to shoot in a dark location with ?
 
(Flash Off) selected, which can increase digital noise and 
make images appear coarse. In this case, turn on flash (page 
44) or use lights for illumination.
3)Lighting (page 99) may be enabled for snapshots, which can 
cause an increase in digital noise. Use a light or some other 
means to illuminate the subject.
4) Shooting movies for long periods in areas where temperature 
is relatively high can cause digital noise (dots of light) to 
appear in the movie image. If this happens, move to a cooler 
environment or turn off the camera and allow it to cool down, 
which should cause normal operation to resume.
ProblemPossible Cause and Recommended Action 
						

							183Appendix
A recorded image 
was not saved.1)Camera power may have been turned off before the save 
operation was complete, which will result in the image not 
being saved. If the battery indicator shows  , charge the 
battery as soon as possible (page 21).
2) You may have removed the memory card from the camera 
before the save operation was complete, which will result in 
the image not being saved. Do not remove the memory card 
before the save operation is complete.
Though available 
lighting is bright, 
the faces of people 
in the image are 
dark.Not enough light is reaching the subjects. Change the flash 
mode setting to <
 (Flash On) for daylight synchro flash (page 
44), or adjust EV shift to the + side (page 43).
Night shots come 
out bad.Use the following BEST SHOT scenes (page 64) when shooting 
at night.
• High Speed Night Scene (for shooting night scenery only)
• High Speed Night Scene and Portrait (for shooting people 
against night scenery)
Subjects are too 
dark when shooting 
images in a 
seashore or ski 
area.Sunlight reflected by water, sand, or snow, can cause 
underexposure of images. Change the flash mode setting to <
 
(Flash On) for daylight synchro flash (page 44), or adjust EV 
shift to the + side (page 43).
Digital zoom will 
not go up to the 
maximum value.1) The digital zoom setting may be turned off. Turn on digital 
zoom (page 95).
2) Zoom will not go up to the maximum value if the “Zoom (SR)” 
setting is “Single”. Change the setting to “Off” (page 49).
3)Zoom will not go up to the maximum value if the snapshot 
size setting is “VGA”. Change to a different setting (page 38).
The image is out of 
focus during movie 
recording.1) Focusing may not be possible because the subject is outside 
the focus range. Shoot within the allowable range.
2)The lens may be dirty. Clean the lens (page 169).
3) During High Speed Movie recording, focus is fixed at the 
position where it was when recording started. To focus an 
image, half-press the shutter button for Auto Focus or focus 
manually before you press [0] (Movie) to start recording.
Movie recording 
suddenly stops.The camera’s protection function may have activated because 
camera temperature is too high. Wait until the camera 
temperature drops to normal levels.
ProblemPossible Cause and Recommended Action 
						

							184Appendix
Playback
The color of the 
playback image is 
different from what 
appears on the 
monitor screen 
when shooting.Sunlight or light from another source may be shining directly 
into the lens when you are shooting. Position the camera so 
sunlight does not shine directly into the lens.
Images are not 
displayed.This camera cannot display non-DCF images recorded onto a 
memory card using another digital camera.
Images cannot be 
edited (with White 
Balance, 
Brightness, Resize, 
Trimming, 
Rotation).Note that you cannot edit the following types of snapshots.
• Snapshots created using MOTION PRINT
• CS group snapshots
•Movies
• Panorama Image
• Snapshots recorded with another camera
File Deletion
A file cannot be 
deleted.The file may be protected. Unprotect the file (page 120).
Other
The wrong date 
and time are 
displayed, or the 
wrong date and 
time are being 
stored along with 
image data.The date and time setting is off. Set the correct date and time 
(page 159).
The messages on 
the display are in 
the wrong 
language.The wrong display language is selected. Change the display 
language setting (page 160).
Images cannot be 
transferred over a 
USB connection.1) The USB cable may not be connected securely. Check all 
connections.
2) The wrong USB communication protocol is selected. Select 
the correct USB communication protocol in accordance with 
the type of device you are connecting (pages 139, 148).
3)If the camera is not turned on, turn it on.
4) Your computer may not be able to recognize the camera if 
you connect via a USB hub. Always connect directly to the 
computer’s USB port.
ProblemPossible Cause and Recommended Action 
						

							185Appendix
Language selection 
screen appears 
when the camera is 
turned on.1) You did not configure initial settings after purchasing the 
camera or the camera may have been left with a dead 
battery. Configure the correct settings (pages 22, 160).
2) There may be a problem with the camera’s memory data. If 
this is the case, perform the reset operation to initialize the 
camera’s setup (page 164). After that, configure each setting. 
If the language selection screen does not re-appear when you 
turn the camera on, it means that the camera’s memory 
management data has been restored.
If the same message appears after you turn power back on, 
contact your retailer or a CASIO authorized service center.
The time and date 
settings configured 
the first time after 
purchasing the 
camera are reset to 
their factory 
defaults when I 
remove the 
camera’s battery.Load the camera’s battery and reconfigure the time and date 
settings (page 22). Do not remove the battery from the camera 
for at least 24 hours after configuring time and date settings. 
After that, the settings will not be reset if you remove the 
battery.
• If the time and date are reset to their factory default settings 
when you remove the battery after it has been loaded for 
more than 24 hours, it could mean that the camera’s setting 
memory is defective. Contact your retailer or a CASIO 
authorized service center.
Buttons are not 
responsive right 
after the power has 
been turned on.With large capacity memory cards there is a delay after the 
power has been turned on before the buttons become 
responsive.
ProblemPossible Cause and Recommended Action 
						

							186Appendix
Display Messages
ALERTThe camera’s protection function may have activated 
because camera temperature is too high. Turn off the 
camera and wait until it cools down before trying to use it 
again.
Battery is low.Battery power is low.
Cannot find the file.The image you specified with the slideshow “Images” 
setting cannot be found. Change the “Images” setting (page 
113) and try again.
Cannot register any 
more files.You are attempting to save a user BEST SHOT scene in 
the “SCENE” folder when the folder already contains 999 
user scenes.
Card ERROR
1) There is something wrong with the memory card. Turn off the 
camera, remove the memory card and then reload it into the 
camera. If this message re-appears when you turn the 
camera back on, format the memory card (page 164).
IMPORTANT!
• Formatting a memory card deletes all its files. Before 
formatting, try transferring recoverable files to a 
computer or some other storage device.
2) Are you trying to use an Eye-Fi card? This camera does not 
support use of an Eye-Fi card.
Check connections!You are attempting to connect the camera to a printer while 
the camera’s USB settings are not compatible with the USB 
system of the printer (page 129).
File could not be 
saved because 
battery is low.Battery power is low, so an image file could not be saved.
Folder cannot be 
created.You are trying to record a file while there are already 9999 
files stored in the 999th folder. If you want to record more, 
delete files you no longer need (page 33).
LENS ERRORThis message appears and the camera turns off whenever 
the lens performs some unexpected operation. If the same 
message appears after you turn power back on, contact a 
CASIO authorized service center or your original retailer.
LENS ERROR 2The Anti Shake unit of the camera may be malfunctioning. 
If the same message appears after you turn power back on, 
contact your retailer or a CASIO authorized service center.
Load paper!The printer ran out of paper while printing. 
						

							187Appendix
Memory FullMemory is full with images you recorded and/or files saved 
by editing operations. When shooting with Prerecord CS, 
this message indicates that there is not enough memory 
capacity to record all of the pre-recorded images. Delete 
files you no longer need (page 33).
Printing ErrorAn error occurred while printing.
• The printer is turned off.
• The printer generated an error, etc.
Record ErrorImage compression could not be performed for some 
reason during image data recording. Perform a zoom 
operation to change the composition of the image and 
shoot it again.
SYSTEM ERRORYour camera system is corrupted. Contact your retailer or a 
CASIO authorized service center.
The card is locked.The LOCK switch of the SD, SDHC, or SDXC 
memory card loaded in the camera is in the 
locked position. You cannot store images to 
or delete images from a memory card that is 
locked.
There are no files.There are no files in built-in memory or on the memory 
card.
There are no 
printing images.
Set up DPOF.There are currently no files specified for printing. Configure 
the required DPOF settings (page 132).
There is no image to 
register.The setup you are trying to save is for an image that cannot 
be saved as a user BEST SHOT scene.
This card is not 
formatted.The memory card loaded in the camera is not formatted. 
Format the memory card (page 164).
This file cannot be 
played.The file you are trying to access is corrupted or is a type 
that cannot be displayed by this camera.
This function cannot 
be used.This message will appear part way through an operation 
when you attempt to use a function that is not allowed in 
combination with another function.
LOCK 
						

							188Appendix
Snapshot
Number of Snapshots/Movie Recording Time
Image Size 
(Pixels)Image QualityApproximate 
Image File 
SizeBuilt-in Memory 
(Approx. 52.2MB*1) 
Snapshot 
Recording CapacityMemory Card 
(16GB*2) Snapshot 
Recording 
Capacity
16M
(4608x3456)Fine 10.71 MB 3 1072
Normal 5.57 MB 5 1654
3:2
(4608
x3072)Fine 9.43 MB 4 1214
Normal 4.92 MB 6 1873
16:9
(4608
x2592)Fine 7.83 MB 5 1466
Normal 4.1 MB 7 2221
10M
(3648
x2736)Fine 6.4 MB 6 1787
Normal 3.38 MB 9 2728
5M
(2560
x1920)Fine 2.99 MB 10 2990
Normal 1.72 MB 14 4283
3M
(2048
x1536)Fine 2.0 MB 15 4669
Normal 1.25 MB 22 6533
VGA
(640
x480)Fine 430 KB 67 19683
Normal 290 KB 91 26809 
						

							189Appendix
Movies
Image 
Quality 
(Pixels) / 
(Audio)Maximum 
File SizeApproximate Data 
Rate (Frame Rate)
Built-in Memory 
(Approx. 
52.2MB
*1) Movie 
Recording 
Capacity
Memory Card 
(16GB*2) Movie 
Recording 
CapacityFile Size 
of 
1-minute 
Movie
FHD
(1920x1080)
(Stereo)
Maximum 
Movie Size: 
29 minutes14.2 Megabits/second
(30 frames/second)27 seconds35 minutes
59 seconds106.5 MB
HD
(1280x720)
(Stereo) *4
10.9 Megabits/second
(15 frames/second)35 seconds46 minutes
54 seconds81.8 MB
STD
(640x480)
(Stereo)3.9 Megabits/second
(30 frames/second)1 minute
41 seconds2 hours
12 minutes
54 seconds29.3 MB
HS1000
(224x64)
(No audio)40.0 Megabits/second
(1000 frames/second)10 seconds13 minutes
10 seconds300.0 MB
HS480
(224x160)
(No audio)40.0 Megabits/second
(480 frames/second)9 seconds13 minutes
2 seconds300.0 MB
HS240
(512x384)
(No audio)40.0 Megabits/second
(240 frames/second)9 seconds12 minutes
58 seconds300.0 MB
HS120
(640x480)
(No audio)40.0 Megabits/second
(120 frames/second)9 seconds12 minutes
55 seconds300.0 MB
HS30-240
(512x384)
(Audio 
recording at 
30 fps only)5.4 Megabits/second
(30 frames/second)
40.4 Megabits/second
(240 frames/second)1 minute
13 seconds
*3
1 hour
36 minutes
54 seconds
*340.5 MB*3
HS30-120
(640x480)
(Audio 
recording at 
30 fps only)10.4 Megabits/second
(30 frames/second)
40.4 Megabits/second
(120 frames/second)38 seconds
*349 minutes
57 seconds*378.0 MB*3 
						

							
190Appendix
*1Built-in memory capacity after formatting*2Based on a 16GB SDHC memory card (SanDisk Corporation). The number of images 
you can save depends on the type of memory card you are using.
*3Recordable time when the entire movie is recorded at 30 fps. Recording time is shorter 
if the 30 fps frame rate is switched to 120 fps or 240 fps during recording.
*4“HD” appears in place of “FHD” when you are shooting with “HDR Art” (page 74).
• Snapshot and movie recording capacity values are approximate and intended for  reference only. Actual capacity depends on image contents.
• File size and data rate values are approximate and intended for reference only. Actual  values depend on the type of image being shot.
• When using a memory card with a different capacity, calculate the number of images as a  percentage of 16GB.
• The time it takes to play back a high speed movie will be different from the time it takes to 
record it. If you record a 240 fps high speed movie for 10 seconds, for example, it will 
take 80 seconds to play it back.
Image Quality 
(Pixels) / (Audio)Maximum File  SizeApproximate Data Rate  (Frame Rate)Built-in Memory 
(Approx. 52.2MB*1) 
Movie Recording 
CapacityMemory Card (Maximum 
recording time 
per recording)
YouTube (HS1000)
(224x64)
(No audio)
Maximum 
Movie Size: 
2048 MB (or  15 minutes) 40.0 Megabits/second
(1000 frames/second)10 seconds 27 seconds
YouTube (HS480)
(224x160)
(No audio) 40.0 Megabits/second
(480 frames/second)9 seconds 56 seconds
YouTube (HS240)
(512x384)
(No audio) 40.0 Megabits/second
(240 frames/second)9 seconds 1 minute
52 seconds
YouTube (HS120)
(640x480)
(No audio) 40.0 Megabits/second
(120 frames/second)9 seconds 3 minutes
45 seconds
YouTube (HS30-240)
(512x384)
(Audio recording at 
30 fps only) 5.4 Megabits/second
(30 frames/second)
40.4 Megabits/second
(240 frames/second)1 minute
13 seconds*315 minutes*3
YouTube (HS30-120)
(640x480)
(Audio recording at 
30 fps only) 10.4 Megabits/second
(30 frames/second)
40.4 Megabits/second
(120 frames/second)38 seconds*315 minutes*3
YouTube (FHD)
(1920x1080)
(Stereo) 14.2 Megabits/second
(30 frames/second)27 seconds 15 minutes
YouTube (STD)
(640x480)
(Stereo) 3.9 Megabits/second
(30 frames/second)1 minute
41 seconds 15 minutes