Casio EX N1 User Manual
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111Appendix .If the camera’s back lamp starts flashing red... • Ambient temperature or the temperature of the battery may be either too high or too low. Disconnect the USB cable and wait until temperature is within the allowable charging range before trying again. • Battery contacts may be dirty. Wipe them with a dry cloth. • Try connecting to a different computer USB port. Depending on the setup of your computer, you may not be able to charge the camera’s battery over a USB connection. .Precautions during Use • Operation provided by a battery under cold conditions is always less than operation under normal temperatures. This is due to the characteristics of the battery, not the camera. • Charge the battery in an area where the temperature is within the range of 10°C to 35°C (50°F to 95°F). Outside this temperature range charging can take longer than normal or even fail. • Do not tear or remove the battery outer label. • If a battery provides only very limited operation following a full charge, it probably means the battery has reached the end of its service life. Replace the battery with a new one. .Storage Precautions • Storing the battery for a long time while it is charged can cause deterioration of battery characteristics. If you do not plan to use a battery for some time, fully use up its charge before storing it. • Always remove the battery from the camera when you are not using it. A battery left in the camera can discharge and go dead, which will require some time to charge when you need to use the camera. • Store batteries in a cool, dry place (20°C (68°F) or lower). • To prevent over discharging of an unused battery, fully charge it, and then load it in the camera and fully use up the charge about once every six months. Power Supply Charging If problems continue to occur after you perform the above steps, it could mean that the battery is faulty. Contact your nearest CASIO authorized service center. Battery Precautions
112Appendix .Precautions during Use • The bundled USB-AC adaptor is designed for operation with any power supply in the range of 100V to 240V AC, 50/60Hz. Note, however, that the shape of the power cord plug depends on each country or geographic area. Before taking the camera and USB-AC adaptor along on a trip, check with travel agent about the power supply requirements in your destination(s). • Do not connect the USB-AC adaptor to a power supply through a voltage converter or similar device. Doing so can lead to malfunction. .Extra Batteries • Taking along extra fully charged batteries (NP-80) is recommended while on a trip in order to avoid not being able to shoot images due to the battery going dead. See page 19 for information about supported memory cards and how to load a memory card. .Using a Memory Card • SD memory cards, SDHC memory cards, and SDXC memory cards have a write protect switch. Use the switch when you need to guard against accidentally deleting data. Note, however, if you write protect an SD memory card you must then turn write protection off whenever you want to record to it, format it, or delete any of its images. • If a memory card starts to behave abnormally during image playback, you can restore normal operation by reformatting it (page 100). However, it is recommended that you always take along multiple memory cards whenever using the camera far away from the home or office. • As you record data to and delete data from a memory card a number of times, it loses its ability to retain data. Because of this, periodic re-formatting of a memory card is recommended. • Electrostatic charge, electrical noise, and other phenomena can cause data to become corrupted or even lost. Make sure that you always back up important data on other media (CD-R, CD-RW, hard disk, etc.). Using the Camera in another Country Using a Memory Card Write enabled Write disabled
113Appendix .Memory Card Handling Precautions • Certain types of memory cards can slow down processing speed. Whenever possible use an Ultra High-Speed Type memory card. Note, however, that not all operations can be guaranteed even if an Ultra High-Speed Type memory card is used. Certain movie quality settings can result in too much time being required to record data, which can result in breaks in the image and/or audio during playback. If this happens, the » and Y will flash on the monitor screen. The tables in this section show the initial default settings on menus that appear in the REC mode and PLAY mode when you reset the camera (page 100). • A dash (–) indicates an item whose setting is not reset or an item for which there is no reset setting. IMPORTANT! • Depending on the recording mode, some of the items on the menu that appears may not be usable. .REC Mode “REC” Tab “Quality” Tab Reset Initial Default Settings FocusAuto Focus Focus Frameß AF AreaI Multi Face DetectionOn CSOff Anti ShakeOff L/R KeyOff GridOff Icon HelpOn Memoryb BEST SHOT: Off / Flash: On / Focus: Off / White Balance: Off / ISO: Off / AF Area: On / CS: Off / Self-timer: Off / MF Position: Off / Zoom Position: Off Quality (Snapshots)Normal EV Shift0.0 White BalanceAuto TISOAuto Color FilterOff
114Appendix “Set Up” Tab .PLAY Mode “PLAY” Tab “Set Up” Tab • The contents of the “Set Up” tab are the same in the REC mode and PLAY mode. Eye-FiOn SoundsStartup: Sound 1 / Half Shutter: Sound 1 / Shutter: Sound 1 / Operation: Sound 1 / =Operation: ...///// =Play: ...//// StartupOff File No.Continue World Time– TimestampOff Adjust– Date Style– Language– Sleep1 min Auto Power Off2 min RECOff Ü DisabledOff Video Out– Format– Reset– DPOF Printing– Protect– Resize– Trimming– Dubbing– Copy–
115Appendix When things don’t go right... Troubleshooting ProblemPossible Cause and Recommended Action Power Supply Power does not turn on.1)The battery may not be loaded correctly (page 13). 2)The battery may be dead. Charge the battery (page 14). If the battery goes dead soon after being charged, it means the battery has reached the end of its life and needs to be replaced. Purchase a separately available CASIO NP-80 rechargeable lithium ion battery. The camera suddenly powers down.1)Auto Power Off may have activated (page 98). Turn power back on. 2) The battery may be dead. Charge the battery (page 14). 3) The camera’s protection function may have activated because camera temperature is too high. Turn off the camera and wait until it cools down before trying to use it again. Power will not turn off. Nothing happens when a button is pressed.Remove the battery from the camera and then reload it. Image Recording Image is not recorded when the shutter button is pressed.1)If the camera is in the PLAY mode, press [r ] (REC) to enter the REC mode. 2) If the flash is charging, wait until the charge operation finishes. 3) If the message “Memory Full” appears, transfer images to your computer, delete images you no longer need, or use a different memory card. Auto Focus does not focus properly.1)If the lens is dirty, clean it off. 2)The subject may not be in the center of the focus frame when you compose the image. 3) The subject you are shooting may not be a type that is compatible with Auto Focus (page 30). Use manual focus (page 52). 4) You may be moving the camera when shooting. Try shooting with Anti Shake or use a tripod. 5)You may be pressing the shutter button all the way without waiting for Auto Focus. Half-press the shutter button and allow enough time for Auto Focus to focus.
116Appendix The subject is out of focus in the recorded image.The image may not be focused properly. When composing the image, make sure the subject is located inside the focus frame. The flash does not fire.1)If ? (Flash Off) is selected as the flash mode, change to another mode (page 35). 2) If the battery is dead, charge it (page 14). 3) If a BEST SHOT scene that uses ? (Flash Off) is selected, change to a different flash mode (page 35) or select a different BEST SHOT scene (page 46). The red ? (Flash Off) icon is displayed on the monitor screen and the flash does not fire.The flash unit may be malfunctioning. Contact a CASIO authorized service center or your original retailer. Note that though the flash will not fire, you still can use the camera for non-flash shots. Camera powers down during Self- timer countdown.The battery may be dead. Charge the battery (page 14). The monitor screen image is out of focus.1) You may be using Manual Focus and have not focused the image. Focus the image (page 53). 2)You may be using ´ (Macro) for scenery or portraits. Use Auto Focus for scenery and portrait shots (page 52). 3) You may be trying to use Auto Focus or ) (Infinity) when shooting a close-up shot. Use the ´ (Macro) for close ups (page 52). There is a vertical line in the monitor screen image.Shooting a very brightly lit subject can cause a vertical band to appear in the monitor screen image. This is a CCD phenomenon known as “vertical smear”, and does not indicate malfunction of the camera. Note that vertical smear is not recorded with the image in the case of a snapshot, but it is recorded in the case of a movie. There is digital noise in images.1) Sensitivity may have been increased automatically for a dark subject, which increases the chance of digital noise. Use a light or some other means to illuminate the subject. 2) You may be attempting to shoot in a dark location with ? (Flash Off) selected, which can increase digital noise and make images appear coarse. In this case, turn on flash (page 35) or use lights for illumination. 3)Shooting with a high ISO sensitivity setting or with the Lighting feature can cause an increase in digital noise. Use a light or some other means to illuminate the subject. ProblemPossible Cause and Recommended Action
117Appendix A recorded image was not saved.1)Camera power may have been turned off before the save operation was complete, which will result in the image not being saved. If the battery indicator shows , charge the battery as soon as possible (page 17). 2) You may have removed the memory card from the camera before the save operation was complete, which will result in the image not being saved. Do not remove the memory card before the save operation is complete. Though available lighting is bright, the faces of people in the image are dark.Not enough light is reaching the subjects. Change the flash mode setting to < (Flash On) for daylight synchro flash (page 35), or adjust EV shift to the + side (page 61). Night shots come out bad.Use the following BEST SHOT scenes (page 46) when shooting at night. • Night Scene (for shooting night scenery only) • Night Scene Portrait (for shooting people against night scenery) Subjects are too dark when shooting images in a seashore or ski area.Sunlight reflected by water, sand, or snow, can cause underexposure of images. Change the flash mode setting to < (Flash On) for daylight synchro flash (page 35), or adjust EV shift to the + side (page 61). Digital zoom (including HD zoom) does not work. The zoom bar indicates zoom only up to a zoom factor of 5.0.Time stamping may be turned on, which will cause digital zoom to be disabled. Turn off time stamping (page 96). The image is out of focus during movie recording.1) Focusing may not be possible because the subject is outside the focus range. Shoot within the allowable range. 2)The lens may be dirty. Clean the lens (page 109). ProblemPossible Cause and Recommended Action
118Appendix Playback The color of the playback image is different from what appears on the monitor screen when shooting.Sunlight or light from another source may be shining directly into the lens when you are shooting. Position the camera so sunlight does not shine directly into the lens. Images are not displayed.This camera cannot display non-DCF images recorded onto a memory card using another digital camera. Images cannot be edited (with resizing, trimming, rotation).Note that you cannot edit the following types of snapshots. •Movies • Snapshots recorded with another camera File Deletion A file cannot be deleted.1)The file may be protected. Unprotect the file (page 73). 2)“Ü Disabled” setting may be “On”. Change the setting to “Off” (page 99). Other The wrong date and time are displayed, or the wrong date and time are being stored along with image data.The date and time setting is off. Set the correct date and time (page 96). The messages on the display are in the wrong language.The wrong display language is selected. Change the display language setting (page 97). Images cannot be transferred over a USB connection.1) The USB cable may not be connected securely. Check all connections. 2)If the camera is not turned on, turn it on. 3) Your computer may not be able to recognize the camera if you connect via a USB hub. Always connect directly to the computer’s USB port. ProblemPossible Cause and Recommended Action
119Appendix Language selection screen appears when the camera is turned on.1) You did not configure initial settings after purchasing the camera or the camera may have been left with a dead battery. Check the camera setup (pages 18, 97). 2) There may be a problem with the camera’s memory data. If this is the case, perform the reset operation to initialize the camera’s setup (page 100). After that, configure each setting. If the language selection screen does not re-appear when you turn the camera on, it means that the camera’s memory management data has been restored. If the same message appears after you turn power back on, contact your retailer or a CASIO authorized service center. There are various indicators and values on the monitor screen.The monitor screen shows indicators and other information about shooting conditions and the image you are recording. You can use [8] (DISP) to select what information you want to include on the display (page 11). The time and date settings configured the first time after purchasing the camera are reset to their factory defaults when remove the camera’s battery.Load the camera’s battery and reconfigure the time and date settings (page 18). Do not remove the battery from the camera for at least 24 hours after configuring time and date settings. After that, the settings will not be reset if you remove the battery. • If the time and date are reset to their factory default settings when you remove the battery after it has been loaded for more than 24 hours, it could mean that the camera’s setting memory is defective. Contact your retailer or a CASIO authorized service center. Buttons are not responsive right after the power has been turned on.With large capacity memory cards there is a delay after the power has been turned on before the buttons become responsive. ProblemPossible Cause and Recommended Action
120Appendix Display Messages ALERTThe camera’s protection function may have activated because camera temperature is too high. Turn off the camera and wait until it cools down before trying to use it again. Battery is low.Battery power is low. Card ERRORThere is something wrong with the memory card. Turn off the camera, remove the memory card and then reload it into the camera. If this message re-appears when you turn the camera back on, format the memory card (page 100).IMPORTANT! • Formatting a memory card deletes all its files. Before formatting, try transferring recoverable files to a computer or some other storage device. File could not be saved because battery is low.Battery power is low, so an image file could not be saved. Folder cannot be created.You are trying to record a file while there are already 9999 files stored in the 999th folder. If you want to record more, delete files you no longer need (page 29). Images are being transferred. Stop transfer and turn off power?You are attempting to turn off power while image data is being transferred using the Eye-Fi card (page 88). LENS ERRORThis message appears and the camera turns off whenever lens performs some unexpected operation. If the same message appears after you turn power back on, contact a CASIO authorized service center or your original retailer. Memory FullMemory is full with images you recorded and/or files saved by editing operations. Delete files you no longer need (page 29). Record ErrorImage compression could not be performed for some reason during image data storage. Shoot the image again. RETRY POWER ONThe lens came into contact with an obstruction while moving. The camera will turn off automatically when this message appears. Remove the obstruction and turn power back on again. SYSTEM ERRORYour camera system is corrupted. Contact your retailer or a CASIO authorized service center.