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Casio Qt 6100 User Manual

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    							Advanced Operations
    QT-6100 User’s Manual91E
    Subdepartment unit price
    SUBDEPT01 0001-003—Subdepartment descriptor/Record No./File [email protected]—Unit PriceSUBDEPT02 0002-003
    @2.00
    SUBDEPT03 0003-003
    @3.34
    Department unit price
    DEPT01 0001-005—Department descriptor/Record No./File [email protected]—Unit PriceDEPT02 0002-005
    @2.34
    DEPT03 0003-005
    @1.34
    Function key rate/price
    %- 0013-002—Function key descriptor/Record No./File No.0%—Unit Price, percent rate or conversion rate- 0018-002
    @0.00
    CASH 0035-002
    @0.00
    Item descriptor
    PLU
    PLU001 0001-004—PLU descriptor/Record No./File No.PLU002 0002-004
    PLU 2nd unit price
    PLU001 0001-054—PLU 2nd descriptor/Record No./File No.PLU002 0002-054
    Subdepartment
    SUBDEPT01 0001-003—Subdepartment descriptor/Record No./File No.SUBDEPT02 0002-003
    SUBDEPT03 0003-003
    Department descriptor
    DEPT01 0001-005—Department descriptor/Record No./File No.DEPT02 0002-005
    DEPT03 0003-005
    Function key descriptor
    RCT 0001-002—Function key descriptor/Record No./File No.NEW/OLD 0002-002
    RC 0003-002
    DISP ON/OFF 0004-002
    CLK#1 0005-002 
    						
    							Advanced Operations
    92E
    Character and Message
    Receipt/Slip message
    0001-032—Record No./File No.   YOUR RECEIPT—Receipt message0002-032   THANK YOU0003-032
    Clerk
    Clerk feature
    C01 001-007—Clerk name/Record No./File No.0001—Clerk secret code00—Drawer No.000111—01-067 0000040000
     02-067 000000000000
    03-067 0000000000
    04-067 000000000000
    05-067 000000000000
    06-067 000000000000
    07-067 000000000000
    — Other program data
    08-067 000000000000
    09-067 000000000000
    10-067 000000000000
    11-067 000000000000
    068 00000000
    069 000000000000
    —C02 002-007
    0002
    Key feature
    PLU feature
    PLU001 0001-004—PLU descriptor/Record No./File No.000000000000—Elementary program11-066 000000—12-066 000000
    13-066 0000
    14-066 0
    0
    15-066 @0.00
    —  Other program data16-066 00
    17-066 00
    20-066 0000
    21-066 000000000000
    22-066 000000
    —PLU002
    PLU 2nd unit price feature
    PLU001 0001-054—PLU 2nd @ descriptor/Record No./File No.000000000000—Elementary program11-066  000000—Other program data12-066 000000—Other program data14-066 0—Other program dataPLU002 0002-054
    000000000000
     11-066 000000
     12-066 000000
     14-066 0
    PLU003 0003-054 
    						
    							Advanced Operations
    QT-6100 User’s Manual93E
    Subdepartment feature
    SUBDEPT01 0001-003—Subdepartment descriptor/Record No./File No.000000000000—Elementary program11-066 000000—15-066 @0.00
     16-066 00
    — Other program 17-066 00
     20-066 0000
     21-066 00000000
     22-066 00
    —SUBDEPT02 0002-003
    Department feature
    DEPT01 0001-005—Department descriptor/Record No./File No.000000000000—Elementary program 11-066 000000— 15-066 @0.00
     16-066 00
    — Other program 17-066 00
     20-066 0000
     21-066 00000000
     22-066 00
    —DEPT02 0002-005
    Function key feature
    0001 CASH 000000000000—Record No./Key descriptor/Parameter0002 CHARGE 000000000000
    0003 CREDIT 000000000000
    0004 %+ 000000000000
    0005 CLEAR 000000000000
    0006 PGM MODE 000000000000 
    						
    							94E
    This section describes what to do when you have problems with operation.
    When an error occurs
    Errors are indicated by an error codes. When this happens, you can usually find out what the problem is as
    illustrated below.
    Press C and check the appropriate section of this manual for the operation you want to perform.
    Troubleshooting
    Prompt message Meaning Action
         Operator mistake.E001 Wrong mode.
    E003 Wrong operator.
    E005 Insufficient memory.E011 Close the drawer.E012 Journal paper end.E014 Receipt paper end.E015 Check R/J printer.
    E016 Change back to REG mode.
    E017 Enter Check/TBL number.E018 Enter Table number.E019 Enter Number of covers.E020 Enter Seat number.
    E023 Stock running short.
    E024 No stock is available.
    E028 Not found PLU or C/D is     mismatch.
    E029 No registration is possible
         while you are in the tender
         operation.E031 Press ST key before Finalization.E033 Enter tendered amount.E035 Change amount exceeds the limit.
    E036 Remove money from the drawer.
    E037 Digit or Amount Limitation Over.E038 Perform Money DeclarationE040 Issue Guest Receipt.E041 Print Validation.E044 Print Cheque.E045 Print Check-Endorsement.
    E046 REG Buffer Full. Please
         Finalize or NB.E047 Print bill.E048 Insert Slip Paper and retry.
    E049 CHECK memory full.
    E050 Detail memory full.
    E051 CHK/TBL No. is occupied.
    E052 CHK/TBL No. is Busy.
    E053 CHK/TBL No. is not opened.
    E054 Out of CHK/TBL No. Range.E056 Store range full.E057 No item exists in detail.E058 Enter post entry item.E059 Press Eat-in or Take-out key.
    **********
    E060 Printer offline.
    **********
    E061 Printer error.Operation error
    Check tracking (Open mode error)
    Error clerk/Error clerk in check tracking
    Memory allocation over
    Drawer compulsory
    Journal paper end
    Receipt paper end
    Internal R/J printer error
    Prohibit plural operation in REF/REG– mode
    Check number compulsory
    Table number compulsory
    Cover compulsory
    Seat number compulsory
    Alarm when any item drops below its programmed
    minimum stock quantity during registration.
    Error when actual stock value for a registration
    items is a negative value.
    Scanning PLU is not found or OBR code is
    mismatched.
    Attempted registration whilst partial tender
    operation is being done.
    ST compulsory
    Amount tender compulsory
    Change amount exceeds the limit.
    Contents of the drawer exceed the programmed
    limit — Sentinel function.
    H.D.L., H.A.L., L.D.L. error
    Money declaration compulsory
    Guest receipt compulsory
    Validation compulsory
    Check print compulsory
    Check endorsement compulsory
    Registration buffer full
    Slip compulsory
    Alarm when no paper is inserted in the Slip.
    Check tracking index full/near end
    Check tracking memory full/near end
    Attempt is made to use the  key to
    open a new check using a number that is already
    used for an existing check tracking memory.
    Attempt to use the same check number whilst the
    specified number is being used in the other terminal.
    Check number not found
    Check number range over
    All check number are occupied in range.
    Round repeat cannot be found in detail.
    Post entry item exists in detail.
    Press eat-in or take-out key.
    Printer offline. “****” means ECR logical ID
    and printer number.
    Printer downed. “****” means ECR logical ID
    and printer number.
    Perform proper operation.
    Return the mode to its original setting.
    Input correct check number or assign the proper
    clerk.
    Reallocate memory.
    Close cash drawer.
    Replace journal paper.
    Replace receipt paper.
    Check the internal R/J printer.
    Switch to another mode and then back to the
    REF/REG– mode again.
    Input a check number.
    Input a table number.
    Enter the number of customers.
    Input a seat number.
    Perform stock maintenance.
    Perform stock maintenance.
    Re-enter the PLU code.
    Finalize the transaction.
    Press ST key.
    Enter tendered amount.
    Enter amount tendered again.
    Perform pickup operation.
    Enter correct unit price/amount.
    Perform money declaration.
    Issue a guest receipt.
    Perform validation operation.
    Perform check print operation.
    Perform check endorsement operation.
    Finalize the transaction.
    Allocate sufficient buffer.
    Perform slip printing operation.
    Insert new slip paper.
    Finalize and close the check number currently
    used.
    Finalize and close the check number currently
    used.
    Finalize and close the check that is currently
    under the number that you want to use or use a
    different check number.
    Use another check number or close the check at
    that terminal.
    Use the correct check number (if you want to
    reopen a check that already exists in the check
    tracking memory) or use  to
    open a new check.
    Enter correct number.
    Recall the stored data.
    Enter Post entry item.
    Press Eat-in or Takeout key.
    The contents are printed on the backup printer. 
    						
    							QT-6100 Users Manual95E
    Troubleshooting
    Prompt message Meaning Action
    **********
    E061 Printer error.
      YES:Retry to print.
      NO :Backup to R/J printer.
      ESC:Discard data.
    **********
    E062 Printer paper end.
    **********
    E062 Printer paper end.
      YES:Retry to print.
      NO :Backup to R/J printer.
      ESC:Discard data.
    E064 Printer buffer full.
      YES:Retry to print.
      NO :Backup to R/J printer.
      ESC:Discard data.
    **********
    E070 Terminal out of action.
         Cannot print.
    **********
    E071 Target terminal printer
         BF full.
      YES:Retry to print.
      NO :Backup to R/J printer.
      ESC:Discard data.
    **********
    E072 Target printer terminal
         is busy.
    **********
    E073 Your receipt/order may not be
         issued.
      YES:Retry to print.
      NO :Backup to R/J printer.
      ESC:Discard data.
    E075 Negative Balance,
         cannot be finalized.
    E080 Electronic Journal Full
         Please clear E-Journal.E082 ***** Illegal Data *****
    E083 Cannot create E-Journal.
    Check Flash memory.
    **********
    E105 Check/TBL tracking Master
         down. Please call Manager!!
     YES:Retry for connection.
     NO :Remove it from system.
    **********
    E106 Check/TBL tracking Backup
         master down. Please call
         Manager!!
     YES:Retry for connection.
     NO :Remove it from system.
    **********
    E107 Both Master&Backup master
         down. CHK/TBL tracking or
         Clerk interrupt is not
         available.
    **********
    E108 CHK/TBL Master is removed
         from system.
    **********
    E109 CHK/TBL Backup master is
         removed from system.
    E110 CHK data mismatch between
         Master and Backup master.
    E130 Middle of Pick up or Loan
         Press Cancel Key.
    E131 Middle of 
         Press Cancel Key.
    E133 Middle of 
         Press Cancel Key.Printer downed. “****” means ECR logical ID
    and printer number.
    Paper near-end/end “****” means ECR logical
    ID and printer number.
    Paper near-end/end “****” means ECR logical
    ID and printer number.
    Print buffer full at sender side
    Down at target ECR which has printer
    “****” means ECR logical ID and printer
    number.
    Printer buffer full at target ECR which has
    printer
    “****” means ECR logical ID and printer
    number.
    Busy at target ECR which has printer
    “****” means ECR logical ID and printer
    number.
    Time out at ECR which has printer
    “****” means ECR logical ID and printer
    number.
    Attempted finalization when balance is less than
    zero.
    Electronic journal full
    Illegal Electronic journal data
    Electronic journal file cannot be created.
    CHK master down
    “****” means ECR logical ID.
    CHK BM down
    “****” means ECR logical ID.
    CHK M/BM down
    “****” means ECR logical ID.
    Master down then take it off from system
    “****” means ECR logical ID.
    Backup master down then take it off from
    system
    “****” means ECR logical ID.
    Data mismatch has occurred.
    During picking up
    During bill copy
    During media changeFollow the prompt message.
    The contents are printed on the backup printer.
    Follow the prompt message.
    Follow the prompt message.
    Follow the prompt message.
    Follow the prompt message.
    Register item(s) until the balance becomes
    positive amount.
    Reset the electronic journal memory.
    Check flash memory.
    Follow the prompt message.
    Follow the prompt message.
    Follow the prompt message.
    Follow the prompt message.
    Follow the prompt message.
    Troubleshooting 
    						
    							96E
    Troubleshooting
    Prompt message Meaning Action
    E134 Middle of Clerk Transfer     Press ESC Key.
    E136 Middle of Separate Check
         Press ESC key.
    E139 Not allowed to be negative
         by Minus/Coupon key.E140 Wrong menu.
    E141 Press  twice before
    finalization.E145 Arrangement syntax error.E150 Incorrect value entry.E151 Incorrect Key Pressed.
    E152 PGM File or Memory number
         does not Exist.
    E164 Employee No. is not Found
         in the Employee File.
    E165 Employee No. is not Clocking-in.
    E166 Employee No. is Occupied.
    E167 Incorrect Job code.
    E168 Your Operation is out of
         Schedule.
         Please Call Manager.
    E169 Work Hours Exceeded.
         Please Call Manager.
    E170 No Shift Remains in the
         Schedule.
         You cannot Clock-in.
    E171 Please Break-out and Retry.
    E172 Break Hours Exceeded.     Please Call Manager.E173 This employee is at work now.
    E174 This employee is taking a break
         now.
    E175 Please Clock-in/Break-out
         before you sign on.
         or Please Call Manager.
    E176 You cannot Clock-in.
         Please reset Employee Report.
    E177 Time&Attendance Data
         Communication Error.
         Please Call Manager.
    E180 IDC FILE (1) memory full.
         Please clear IDC data.
    E181 IDC FILE (2) memory full.
         Please clear IDC data.
    E182 IDC FILE (3) memory full.
         Please clear IDC data.E200 Insert CF Card.E201 Format error.E203 Insufficient memory.
    E205 The file already exists.
         Do you replace?
     YES:Replace the file.
     NO :Input new name.
    E240 Customer No. is occupied.
    E241 Customer memory full.E242 Customer not found.
    E243 Illegal Site ID.
    E244 Credit limit over.
    E251 Magnetic card error.
    E252 Enter customer name.E253 Enter address.
    E254 Enter phone number.During clerk transfer
    During separate check
    Credit balance error
    This sheet holder is prohibited by program.
     key is not pressed twice
    before finalization.
    Arrangement syntax error
    Incorrect entry for PGM
    Linking is incorrect.
    No such file, no such record
    Employee No. is not set in the Employee File.
    Employee has not done CLOCK-IN operation
    yet.
    Employee who has done CLOCK-IN operation
    attempts to operate CLOCK-IN again.
    Employee attempts to operate CLOCK-IN with
    incorrect JOB code.
    Employees operate CLOCK-IN/OUT in not
    allowance time.
    Overtime work.
    There is no available shift left.
    Employee attempts to operate CLOCK-OUT
    whilst he/she is in a break time.
    Break hours are exceeded.
    Employee is at work without break.
    Employee who has not done BREAK-OUT
    operation attempts to operate BREAK-IN.
    Sign on after you clock-in or break out.
    Employee Report has not been reset.
    Time & Attendance Data communication error.
    IDC FILE (1) memory is full of items.
    IDC FILE (2) memory is full of items.
    IDC FILE (3) memory is full of items.
    CF card is not inserted to the slot.
    CF card data or formats illegal.
    Insufficient memory is remained in CF card.
    File name duplication error
    Attempt is made to set a customer that already
    exists in the customer file.
    Customer file becomes full.
    This customer does not exist.
    The site No. of the file does not coincide with
    the No.  of the card.
    Attempt to transfer when the balance is over
    than the credit limit
    This card cannot be read.
    This card format is illegal.
    Follow the prompt message.
    Follow the prompt message.
    Enter proper minus/coupon amount.
    Set correct sheet holder.
    Follow the prompt message.
    Program the arrangement again.
    Enter proper value again.
    Enter proper key again.
    Enter file/record number again.
    Enter employee number again.
    Perform CLOCK-IN operation.
    Enter the proper employee number again.
    Enter proper job code.
    Follow the prompt message.
    Follow the prompt message.
    Follow the prompt message.
    Follow the prompt message.
    Follow the prompt message.
    Follow the prompt message.
    Follow the prompt message.
    Follow the prompt message.
    Follow the prompt message.
    Follow the prompt message.
    Insert CF card.
    Check the CF card.
    Format or use a new CF card.
    Follow the prompt message.
    Enter proper customer No.
    Delete unnecessary customer No.
    Enter proper customer No.
    Swipe the proper magnetic card.
    Release credit limit by OPEN2
    Make minus, void, or refund operation to
    decrease the balance under the credit limit.
    Perform finalization or cancellation.
    Swipe the magnetic card again.
    Swipe the proper magnetic card.
    Follow the prompt message.
    Follow the prompt message.
    Follow the prompt message. 
    						
    							QT-6100 Users Manual97E
    When the terminal does not operate at all
    Perform the following check whenever the terminal enter an error condition as soon as you switch it on. The
    results of this check are required by service personnel, so be sure to perform this check before you contact a
    CASIO representative for servicing.
    Start
    Is terminal plugged in?
    Is power on?
    Do figures appear on the display?
    Do keys function?Plug in the power cord.
    Press .
    Use other outlet.
    Set to correct position.
    Is the electrical outlet active?
    Contact CASIO service
    representative.
    Is the mode position correct?
    Contact CASIO service
    representative.YES
    N O
    Troubleshooting
    Troubleshooting 
    						
    							98E
    In case of power failure
    If the power supply to the terminal is cut by a power failure or any other reason, simply wait for power to be
    restored. The details of any on-going transaction as well as all sales data in memory are protected by the
    memory backup batteries.
    •Power failure during a registration
    The subtotal for items registered up to the power failure is retained in memory. You will be able to continue with
    the registration when power is restored.
    •Power failure during printing a read/reset report
    •Power failure during printing of a receipt and the journal
    Printing on remote printer will resume after power is restored. A line that was being printed when the power
    failure occurred is printed in full.
    The memory protection battery is constantly charging and discharging as you switch the terminal on and off
    during normal operations. This causes the capacity of the battery to decrease after approximately five years of
    use.
    Important !
    •Remember a weak battery has the potential of losing valuable transaction data.
    •A label on the back of the terminal shows the normal service period of the battery installed in the
    terminal.
    •Have the battery replaced by your dealer within the period noted on this label.
    Troubleshooting and Options
    Options
    Remote customer display: QT-6060D
    Slip printer: SP-1300
    Cable: PRT-CB-8C
    Power supply: AD31U or AD31E
    Remote printer: UP-360
    Cable: PRT-CB-8A or PRT-CB-8BCash drawer:
    MCR: QT-6046MCR
    Interlink cable: PRL-CB-2
    Consult with your CASIO dealer for details. 
    						
    							QT-6100 Users Manual99E
    * Specifications and design are subject to change without notice.
    Specifications
    Troubleshooting, Options and Specifications
    Input method
    Entry: 10-key system
    Function: Full key system
    Display
    Main: Color LCD: 12.1 inch  800 × 600 dots with touch screen
    Listing capacity
    Amount: 9999999
    Quantity: 9999.999
    Tendered amount: 9999999999
    Percent: 99.99
    Tax rate: 9999.9999
    Numbers: 999999999999
    Chronological data
    Date print: Automatic date printout on receipt or journal, automatic calendar
    Time print: Automatic time printout on receipt or journal, 24-hour system/12-hour system
    Alarm
    Key catch tone, error alarm, sentinel alarm
    Memory protection battery
    24-hour full charge protects memories for approximately 30 days.
    Battery should be replaced every five years.
    Power supply/power consumption
    See the rating plate.
    Operation temperature
    0˚C ~ 40˚C (32˚F ~ 104˚F)
    Humidity
    20 ~ 85%
    Dimensions and weight
    311 mm (H) max. ×  343 mm (W) × 327 mm (D) max. / 5.3 kg…without drawer
    (12
     1/4 (H) max. × 13 1/2 (W) × 12 7/8 (D) max. / 11 lbs. 10 oz)
    Totalizers Contents
    CategoryNo. of Amount No. of items  Count No. of customers Periodic totalizers
    totalizers  (10 digits)(6 integer/3 decimal)(4 digits) (6 digits)
    Department Up to 99✔✔ ✔
    PLU Up to 9999✔✔ ✔
    Clerk Up to 99✔✔✔✔ ✔
    Hourly sales 24 ~ 96✔✔✔✔
    Monthly sales 32✔✔✔✔ ✔
    Transaction Variable with program✔
    Non resettable grand total3✔ (16 digits)
    Reset counter✔
    Consecutive No. 1✔ (6 digits) 
    						
    							100E
    Index
    A
    AC adaptor  10
    accessories  10
    add check  19, 52
    add-on new number type  18
    adding to check  49
    alphabet key  78
    arrangement  19, 67
    arrow key  16
    assigning a clerk  23
    auto new balance function  48
    B
    backspace key  79
    batch printing  47
    bill copy  19, 57
    break-in/out key  19
    C
    cancel  41
    cash in drawer  43
    cash/amount tendered key  17
    change  26
    character editing  80
    character entering  78
    charge  19
    check  19, 33
    check endorsement  19
    check in drawer  43
    check number  15
    check number method  48
    check number pop-up window  18
    check print  19
    check tracking  15, 48
    check/table number window  18
    clear key  16
    clerk  92
    clerk interrupt  46
    clerk key  16
    clerk number  19
    clerk number key  23
    clerk programming  74
    clerk sign off  23
    clerk sign on  23
    clerk transfer  19, 54
    clock-in/out  19
    closing check memory  50
    condiment PLU  55
    correct not registered item  39
    correct previously registered item  41
    correct registered item  40
    correction  39
    coupon  19, 63
    coupon 2  19, 63
    credit  19, 33
    credit in drawer  43
    cube  19
    currency exchange  19, 68
    cursor key  78customer ID number  19
    D
    daily sales report  42, 85
    date/time key  16
    declaration  19
    department  19
    department descriptor  91
    department number  19
    deposit  19, 56
    descriptor programming  75
    discount  30, 31
    discount total  43
    display mode  19
    display on/off key  10, 12
    displaying the time and date  25
    drawer  12
    drawer lock  12
    drawer open key  12
    dust cover  10
    Dutch account  19
    E
    eat-in  19
    electronic journal display  19
    error code  94
    error correct key  16
    ESC/SKIP key  16
    escape  21
    Euro  34
    F
    finalization list key  17
    financial read report  83
    first unit price  19
    flat-PLU  26, 75
    flat-PLU key  17
    function key descriptor  76, 91
    function list key  17
    G
    grand total  43
    gross total  43
    guest receipt  44, 50
    H
    hand held scanner  98
    high amount limitation  29
    home position key  17
    hourly sales report  87
    house Bon  19
    I
    i-Button key  12, 23
    i-Button key receiver  10
    individual clerk report  84
    insert key  78
    interlink cable  98 
    						
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