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Cisco 2960 C User Manual

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    Catalyst 2960 Switch Getting Started Guide
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    Chapter 1      Getting Started Guide
    In Case of Difficulty
    Resetting the Switch
    This section describes how to reset the switch by rerunning Express Setup. These 
    are reasons why you might want to reset the switch:
     You installed the switch in your network and cannot connect to it because you 
    assigned the wrong IP address.
     You want to clear all configurations from the switch and assign a new IP 
    address.
     You are trying to enter Express Setup mode, and the switch LEDs start 
    blinking when you press the Mode button (which means that the switch is 
    already configured with IP information).
    CautionResetting the switch deletes the configuration and reboots the switch.
    To reset the switch:
     Press and hold the Mode button. The switch LEDs begin blinking after about 
    3 seconds. Continue holding down the Mode button. The LEDs stop blinking 
    after 7 more seconds, and then the switch reboots.
    The switch now behaves like an unconfigured switch. You can enter the switch IP 
    information by using Express Setup as described in the 
    “Running Express Setup” 
    section on page 1-4.
     Did you connect a crossover cable instead of 
    a straight-through Ethernet cable between a 
    switch port and the Ethernet port of the PC?If yes, connect a straight-through cable to an 
    Ethernet port on the switch and the PC. Wait 30 
    seconds before entering 10.0.0.1 in the browser.
     Did you connect the Ethernet cable to the 
    console port instead of to a 10/100 or 
    10/100/1000 Ethernet port on the switch?If yes, disconnect from the console port. Connect 
    to an Ethernet port on the switch and the PC. Wait 
    30 seconds before entering 10.0.0.1 in the 
    browser.
     Did you wait 30 seconds after connecting the 
    switch and the PC before entering the IP 
    address in your browser?If not, wait 30 seconds, re-enter 10.0.0.1 in the 
    browser, and press Enter.
     Did you enter the wrong address in the 
    browser, or is there an error message?If yes, re-enter 10.0.0.1 in the browser, and press 
    Enter. 
    						
    							 
    Chapter 1      Getting Started Guide
    In Case of Difficulty
    1-20
    Catalyst 2960 Switch Getting Started Guide
    OL-9368-03
    Accessing Help Online
    First look for a solution to your problem in the troubleshooting section of the 
    Catalyst 2960 Switch Hardware Installation Guide or the Catalyst 2960 Switch 
    Software Configuration Guide on Cisco.com. You can also access the Cisco 
    Technical Support and Documentation website for a list of known hardware 
    problems and extensive troubleshooting documentation, including:
     Factory defaults and password recovery
     Recovery from corrupted or missing software
     Switch port problems
     Network interface cards
     Troubleshooting tools
     Field notices and security advisories
    Follow these steps:
    1.Open your browser, and go to http://www.cisco.com/.
    2.Click Technical Support and Documentation.
    3.Under the Documentation section, click Switches.
    4.Under the LAN Switches section, click Cisco Catalyst 2960 Series 
    Switches.
    For More Information
    For more information about the switch, see these documents on Cisco.com:
     Catalyst 2960 Switch Hardware Installation Guide (not orderable, but 
    available on Cisco.com). 
     Regulatory Compliance and Safety Information for the Catalyst 2960 Switch 
    (order number DOC-7816880=). 
     Release Notes for the Catalyst 2960 Switch (not orderable but available on 
    Cisco.com)
     Catalyst 2960 Switch Software Configuration Guide (not orderable but 
    available on Cisco.com).  
    						
    							 
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    Catalyst 2960 Switch Getting Started Guide
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    Chapter 1      Getting Started Guide
    Obtaining Documentation and Submitting a Service Request
     Catalyst 2960 Switch Command Reference (not orderable but available on 
    Cisco.com). 
     Catalyst 2960 Switch System Message Guide (not orderable but available on 
    Cisco.com). 
    Obtaining Documentation and Submitting a Service 
    Request
    For information on obtaining documentation, submitting a service request, and 
    gathering additional information, see the monthly What’s New in Cisco Product 
    Documentation, which also lists all new and revised Cisco technical 
    documentation, at:
    http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
    Subscribe to the What’s New in Cisco Product Documentation as a Really Simple 
    Syndication (RSS) feed and set content to be delivered directly to your desktop 
    using a reader application. The RSS feeds are a free service and Cisco currently 
    supports RSS Version 2.0.
    Cisco Warranty Information
    For warranty information, see the product documentation and compliance 
    document that shipped with this product. 
    						
    							 
    Chapter 1      Getting Started Guide
    Cisco Warranty Information
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    Catalyst 2960 Switch Getting Started Guide
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