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Comdial Impression Non-LCD Multi-line Telephone Station User Guide

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    							1.7.1 Explanation Of Light Patterns
    The lights on your telephone alert you to different conditions by
    turning on and off in a certain pattern. You will observe the following
    light patterns on your speakerphone or monitor telephone:
    Flashing.The light flashes on and off at equal times (about 1/2 second
    on and 1/2 second off).
    Winking.In contrast to flashing, the light goes off for a very short time
    compared to the time it is on.
    Fluttering.Afluttering light is about eight times faster than a flashing
    light.
    DIGITECH
    COMDIAL
    SPKRTAP
    TRANS
    CONF
    MUTE
    HOLD ITCM
    AW400m
    Speaker
    Light Mute
    Light
    Message
    Waiting/
    Hold LightIntercom
    LightDSS/BLF Lights
    Line Lights
    unisyn04.cdr
    Mute Light
    Speaker Light
    Message
    Waiting Light
    Hold Light
    Intercom Light
    Line Lights
    (one for each button)
    DSS/BLF Lights
    (one for each button)
    1
    2
    4
    7
    0 89 56 3
    #
    ABC
    GHI
    PRS
    OPERTUVWXY JKLMNO DEF
    SPKR
    HOLD
    TAPITCM T/C
    MUTE
    unisyn01.cdr
    Lights On The Impression Models
    Lights On The DigiTech Models
    GCA70-314 Introducing the Telephone
    Non-LCD Station Users Guide 1–7 
    						
    							This page remains blank intentionally. 
    						
    							Answering Calls
    2.1 Answering Calls
    ·To answer a call that is ringing at your telephone,
    1. If the light is flashing orange, lift handset,
    —OR—
    if the light is flashing red, press the line button next to it and lift
    handset.
    ·To answer a call using the speakerphone,
    1. Press flashing line orINTERCOMbutton.
    ·To answer a call that is ringing at any telephone,
    1. Lift handset.
    2. PressINTERCOMand dialS4plus extension number of
    ringing telephone.
    ·To answer a call that is ringing at a particular telephone in
    your group,
    1. Hear ringing.
    2. PressINTERCOMand dial#4(you must have the ringing
    station programmed in your call pickup group).
    3. Speak toward telephone to answer call. Lift handset if you
    desire privacy or if you are using a monitor telephone.
    2
    GCA70-314 Answering Calls
    Non-LCD Station Users Guide 2–1 
    						
    							·To answer a call that is ringing the loud ringer or night
    transfer station,
    1. Hear ringing.
    2. Lift handset.
    3. PressINTERCOM.
    4. Dial65through68to select ringing zone (1–4) at the location
    of the bell, or dial69to answer any ringing zone.
    NOTE: This feature is known as Trunk Access From Any Station
    (TAFAS).
    2.2 Answering A Subdued-Off Hook
    Voice Announcement (SOHVA)
    The installer may arrange your telephone to receive a subdued off-hook
    voice announcement (SOHVA). If so, an intercom caller may break into
    your outside call and deliver a message to your telephone receiver for
    you to hear.
    NOTE: While off-hook on an outside call, you will hear several quick
    tone bursts followed by an announcement delivered to your
    ear through the handset.
    ·To block a SOHVA,
    1. PressINTERCOM.
    2. DialS2.
    ·To remove block,
    1. PressINTERCOM.
    2. Dial#2.
    ·To respond verbally,
    1. Press and holdMUTE.
    2. Speak into handset.
    3. ReleaseMUTEto return to distant party.
    Answering Calls GCA70-314
    2–2 Non-LCD Station Users Guide 
    						
    							·To respond non-verbally,
    1. If announcing station has an LCD speakerphone, press a pre-
    programmedRESPONSE MESSAGEbutton to send message
    to calling telephone.
    The message you sent will appear on the LCD of the announcing
    telephone and will disconnect the call.
    NOTE: Announcing station must have LCD speakerphone. If
    announcing telephone is not an LCD speakerphone, the call
    will immediately disconnect.
    GCA70-314 Answering Calls
    Non-LCD Station Users Guide 2–3 
    						
    							This page remains blank intentionally. 
    						
    							Making Calls
    3.1 Making Calls
    ·To make a call,
    1. Lift handset and select line (unless your telephone selects it for
    you), or select intercom and listen for dial tone.
    2. Either dial number, use speed dial feature, use redial feature, or
    press Direct Station Select (DSS) if making an intercom call.
    ·To access outside line using the line group feature,
    1. PressINTERCOM, then dial line group access code:
    9=linegroup1,
    80–89= line groups 2 through 11,
    60–64= line groups 12 through 16.
    2. Listen for outside dial tone.
    3. Dial number.
    4. When called party answers, lift handset.
    ·To queue for a line group if all lines are busy,
    1. PressINTERCOMand dial line group access code
    (9,80–89,or60–64).
    2. Hear busy tone.
    3. DialS6.
    4. PressSPEAKER.
    3
    GCA70-314 Making Calls
    Non-LCD Station Users Guide 3–1 
    						
    							·If you have line appearance for a particular line and wish to
    queue for that line,
    1. Note the busy status light (LED).
    2. PressINTERCOM.
    3. DialS6.
    4. Press line button.
    5. PressSPEAKER.
    ·To answer queuing ring-back,
    1. Lift handset and hear dial tone for line.
    ·To cancel queuing before it rings back at your telephone,
    1. Lift handset.
    2. PressINTERCOMand dial#6.
    3. Hang up handset.
    ·If you must enter an account code when making outside calls,
    1. Select line.
    2. PressINTERCOMand dialS04(this places the call on hold),
    —OR—
    press preprogrammedACCOUNT CODEbutton (this will not
    interrupt the call in progress).
    3. Dial your account number, hear outside dial tone, and dial
    outside number.
    4. When called party answers, lift handset.
    Making Calls GCA70-314
    3–2 Non-LCD Station Users Guide 
    						
    							3.2 Using Speed Dial
    ·To dial a speed dial number from a preprogrammed DSS
    button,
    1. Press preprogrammed button. If you programmed the number
    at the second level of a DSS button, pressHOLDbefore
    pressing button.
    2. When called party answers, lift handset.
    ·To dial personal or system speed dial numbers from your
    keypad,
    1. Dial desired code:
    0-9= personal speed dial number,
    S100–S599= system speed dial number.
    If you are already on a line, pressHOLDthen dial code.
    2. When called party answers, lift handset.
    NOTE: On some earlier systems, the available speed dial codes are
    S100–S299.
    3.3 Using Last Number Redial
    ·To redial the last number that you dialed at your telephone,
    1. PressSPEAKER(or hang up handset) to disconnect current
    ringing or busy tone.
    2. Dial#.
    3. Listen for ringing or busy tone over the telephone’s speaker.
    When called party answers, lift handset, or if called party is
    busy, pressSPEAKERto disconnect.
    GCA70-314 Making Calls
    Non-LCD Station Users Guide 3–3 
    						
    							·To automatically redial the last dialed number once a minute
    for 10 minutes,
    1. Hang up.
    2. Press an installer-programmedAUTOMATIC REDIAL
    button.
    3. Listen for ringing or busy tone over the speaker.
    4. When called party answers,lift the handset(you must do this
    to disengage the redial feature).
    3.4 Making A Subdued Off-Hook
    Voice Announcement (SOHVA)
    ·To make a SOHVA announcement using the preprogrammed
    SOHVA button,
    1. Make intercom call and hear busy tone.
    2. Decide whether to interrupt.
    3. If you decide not to interrupt the called party, hang up,
    —OR—
    1. To interrupt, press preprogrammedSOHVAbutton and hear
    several quick tone bursts.
    2. Make announcement (busy tone means that the called telephone
    is in speakerphone mode and you cannot make announcement,
    that system programming has denied your SOHVA, or that the
    called party has blocked your SOHVA).
    3. Wait on line for verbal reply.
    NOTE: You cannot control how the called party receives the
    announcement. This depends on whether the called party is
    using a headset and on the programming of his or her station.
    For example, if the called party has set the station to forward to
    voice mail or to another station not in the SOHVA group, he or
    she will not receive your announcement.
    Making Calls GCA70-314
    3–4 Non-LCD Station Users Guide 
    						
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