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Comdial QuickQ Automatic Call Distributor Instructions Manual

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    Page 1 QuickQ Automatic Call Distributor System Manager’s Guide For Windows NT ® and Windows 2000® Operating Systems
    Page 2 Comdial October, 02 Comdial® strives to design the features in our communications systems to be fully interactive with one another. However, this is not always possible, as the combinations of accessories and features are too varied and extensive to insure total feature compatibility. Accordingly, some features identified in this publication will not operate if some other feature is activated. Comdial disclaims all liability relating to feature non-compatibility or associated in any way with...
    Page 3 Oct 02 Comdial i TABLE OF CONTENTS 1. Introducing The QuickQ ACD System ............................................................................7 1.1 Understanding This Guide ............................................................................................7 1.1.1 Becoming Familiar With Conventions Used in This Guide ............................... 7 1.2 Understanding QuickQ .................................................................................................8 1.3...
    Page 4 ii Comdial October, 02 2.1.1 Preparing System Layout / Worksheets ............................................................ 19 2.1.2 Programming QuickQ Without A Protection Key ............................................ 20 2.1.3 Programming QuickQ From Another PC Through Networking ...................... 20 2.2 Signing In ...................................................................................................................20 2.2.1 Signing In to the Manager’s Level...
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