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compaq armada 100s and User Manual

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Page 31

1-24Product Description
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: The Integrity Group    Saved date: 09/27/00 9:48 AM
Part Number: 177485-002    File name: Ch01
 The external components on the rear of the computer are shown in
Figure 1-4 and described in Table 1-6.
 
 
  Figure 1-4.  Rear Components
 
 Table  1-6
Rear Components
 Item  Component  Function
  1 Mono microphone
jack  Connects a mono microphone, disabling the
built-in microphone.
  2 Stereo speaker/...

Page 32

Product Description1-25
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: The Integrity Group    Saved date: 09/27/00 9:48 AM
Part Number: 177485-002    File name: Ch01
Table 1-6  continued
 Item  Component  Function
  6 External monitor
connector  Connects an optional external monitor,
overhead projector, or TV adapter.
  7 Keyboard/mouse
connector  Connects an optional full-sized keyboard or a
mouse. Both external mouse and computer
pointing device are active. An optional...

Page 33

Troubleshooting2-1
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: The Integrity Group    Saved date: 09/26/00 2:34 PM
Pages: 8    Words: 1301    Template: c:\program files\microsoft office	emplates\compaq
ef.dot
Part Number: 177845-002    File name: Ch02
chapter
 
2
TROUBLESHOOTING
2.1  Service Considerations
When troubleshooting the Compaq Armada 100S and Notebook 100, it
is important to obtain all facts about the situation. Obtain details of the
problem and any...

Page 34

2-2Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: The Integrity Group    Saved date: 09/26/00 2:34 PM
Part Number: 177845-002    File name: Ch02
2.3  Power-On Self Test (POST)
When the computer starts, the system BIOS runs a series of internal
checks on the hardware. This allows the computer to detect problems as
early as the power-on stage. The POST alerts you to problems by
displaying error messages.
If POST detects an error, the system displays an error...

Page 35

Troubleshooting2-3
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: The Integrity Group    Saved date: 09/26/00 2:34 PM
Part Number: 177845-002    File name: Ch02
Table 2-1  continued
Code Description
12h Signal power on reset on COMS.
13h Initialize the chipset (DRAM).
14h Search for ISA bus VGA adapter.
15h Reset counter/timer 1, excite the RAM.
16h User register config.
18h Dispatch to 1st 64K RAM test.
19h Checksum the ROM.
1Ah Reset PIC’s (8259s).
1Bh Initialize video...

Page 36

2-4Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: The Integrity Group    Saved date: 09/26/00 2:34 PM
Part Number: 177845-002    File name: Ch02
Table 2-1  continued
Code Description
2Fh Sign-on messages displayed.
30h Special init of keyboard ctlr.
31h Test if keyboard present.
32h Test keyboard interrupt.
33h Test keyboard command Byte.
34h Test, blank, and count all RAM.
35h Protected mode entered safely (2).
36h RAM test complete.
37h Protected mode...

Page 37

Troubleshooting2-5
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: The Integrity Group    Saved date: 09/26/00 2:34 PM
Part Number: 177845-002    File name: Ch02
2.4  Solving Common Problems
 Table  2-2
Power
 Problem  Possible  Cause  Solution
  The power button is
pressed and nothing
happens. The power
indicator does not light
up.  No AC or battery
power. Check to ensure the AC
adapter is plugged in.
 Check to ensure the
battery is charged.
 Try another working
battery...

Page 38

2-6Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: The Integrity Group    Saved date: 09/26/00 2:34 PM
Part Number: 177845-002    File name: Ch02
 Table  2-5
LCD No Display
 Problem  Possible  Cause  Solution
The LCD shows
nothing or abnormal
picture. The picture is
fine on an external
monitor. Improper switch
settings.
 Faulty LCD display.
 Cables not installed
properly.
 LCD is not active
(toggle Fn+F5).
 Check to see if SW4
is set properly.
 Try a...

Page 39

Troubleshooting2-7
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: The Integrity Group    Saved date: 09/26/00 2:34 PM
Part Number: 177845-002    File name: Ch02
2.5  Test Errors
The following topics contain checklists to help isolate and correct errors
generated during POST.
Memory Test Error
 Check extended SDRAM modules for proper installation.
 Visually inspect the SDRAM socket for bent pins.
 Try a working SDRAM module.
Keyboard Test Error
 Check the keyboard...

Page 40

2-8Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: The Integrity Group    Saved date: 09/26/00 2:34 PM
Part Number: 177845-002    File name: Ch02
USB Board Test Error
 Ensure that the USB device is installed properly.
 Ensure that the USB driver is installed.
 Verify that the USB device conforms to the correct standard, UHCI
as opposed to OHCI.
 Try another working UHCI device.
Serial Port Test Error
 Ensure that the mouse or other I/O devices are...
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