compaq armada e500 v300 User Manual

2-8Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: JAbercrombie    Saved date:  07/06/00 3:56 PM
Part Number: 128679-004     File name: Ch02
Table 2-3
Fatal Error Beep Codes
Beep Code Beep Sequence Description Recommended
Action
0 S-S-S-P-S-S-L-P The DMA page
registers are
faulty.Replace system
board.
1 S-S-S-P-S-L-S-P The refresh
circuitry is faulty.
2 S-S-S-P-S-L-L-P The ROM
checksum is
incorrect.
3 S-S-S-P-L-S-S-P The CMOS RAM
test failed.
4...

Troubleshooting2-9
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: JAbercrombie    Saved date:  07/06/00 3:56 PM
Part Number: 128679-004     File name: Ch02
2.5  Compaq Utilities
Compaq Utilities contain several functions that

Determine if various computer devices are recognized by the
system and are operating properly.

Provide information about the system once it is configured.
 Compaq Utilities include the following programs:

Computer Setup

Compaq Diagnostics
To...

2-10Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: JAbercrombie    Saved date:  07/06/00 3:56 PM
Part Number: 128679-004     File name: Ch02
Using Computer Setup
All information and settings in Computer Setup are accessed from the
File, Security, or Advanced menus.
NOTE: Your settings in Computer Setup are not affected by updating the
system ROM.
To view information or change a setting in Computer Setup:
1.  Turn on or restart the computer. When the...

Troubleshooting2-11
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: JAbercrombie    Saved date:  07/06/00 3:56 PM
Part Number: 128679-004     File name: Ch02
File Menu
Begin here To do this
System information
View identification information
about the computer, docking
base, and battery packs.

View specification information
about the processor, memory and
cache size, and ROM date and
family.
  Save to floppy  Save system configuration to a
diskette.
  Restore from floppy...

2-12Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: JAbercrombie    Saved date:  07/06/00 3:56 PM
Part Number: 128679-004     File name: Ch02
 Security  Menu
 
 Begin here  To do this
  Setup password  Enter, change, or delete a setup
password.
  Power-on password  Enter, change, or delete a power -on
password.
  Password options  Enable/disable:

QuickLock/QuickBlank.

Lock keyboard and pointing stick
or touchpad at startup.
  (These features can be...

Troubleshooting2-13
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: JAbercrombie    Saved date:  07/06/00 3:56 PM
Part Number: 128679-004     File name: Ch02
 Advanced  Menu
 
 Begin here  To do this
  Language (or press F2)  Change the Computer Setup
language.
  Boot Options  Enable/disable

QuickBoot, which starts the
computer more quickly by
eliminating some startup tests. (If
you suspect a memory failure and
want to test memory automatically
during startup, you may...

2-14Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: JAbercrombie    Saved date:  07/06/00 3:56 PM
Part Number: 128679-004     File name: Ch02
Using Compaq Diagnostics for Windows
1.  Access Compaq Diagnostics for Windows by selecting
Start

Settings
Control Panel
Compaq Diagnostics.
2.  To select a category, choose one of two methods:

Select the Categories menu, then select a category from the
drop-down list.

Select a category icon on the toolbar.
3.  To...

Troubleshooting2-15
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: JAbercrombie    Saved date:  07/06/00 3:56 PM
Part Number: 128679-004     File name: Ch02
Factory Default Settings
Table 2-4
Initialization
Enable POST Memory Test Checked (enabled)
Keyboard Num Lock Unchecked (Off)
Hard drive boot sequence
1 Hard drive in the computer
MultiBay
2 Hard drive in the computer hard
drive bay
Boot display Auto
Language Language of country
Table 2-5
Ports
Serial port 3F8, IRQ4...

2-16Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: JAbercrombie    Saved date:  07/06/00 3:56 PM
Part Number: 128679-004     File name: Ch02
Table 2-6
Power
Low Battery Warning Beep Checked (enabled)
External Energy Saving
Monitor ConnectedUnchecked (not connected)
Power Management
Enabled While operating on battery power
Conservation Level High
Level Definition
High Suspend Time:  3 minutes
Hibernation Timeout:   Immediate
Drive Timeout:  1 minute
Screen...

Troubleshooting2-17
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert    Saved by: JAbercrombie    Saved date:  07/06/00 3:56 PM
Part Number: 128679-004     File name: Ch02
2.6  Troubleshooting Without Diagnostics
This section provides information about how to identify and correct some
common hardware, memory, and software problems. It also explains
several types of messages that may be displayed on the screen.
Since symptoms can appear to be similar, carefully match the symptoms
of the...