compaq evo n610c and evo n600c User Manual
Have a look at the manual compaq evo n610c and evo n600c User Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 65 Compaq manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
b Maintenance and Service Guide Compaq Evo N610c and Evo N600c Document Part Number: 279362-001 July 2002 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts, troubleshooting problems, and performing disassembly procedures. 279362-001.book Page i Monday, July 8, 2002 11:49 AM
© 2002 Compaq Information Technologies, L.P. Compaq, Evo, the Compaq logo, and Premier•Sound are trademarks of Compaq Information Technologies Group, L.P. In U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation. In U.S. and/or other countries. Intel and Pentium are trademarks of Intel Corporation in U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Maintenance and Service Guide First Edition July 2002 Document Part Number: 279362-001 279362-001.book Page ii Monday, July 8, 2002 11:49 AM
Maintenance and Service Guideiii Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–10 1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1–11 1.5 Notebook External Components . . . . . . . . . . . . . . . 1–12 1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–25 2 Troubleshooting 2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 2–1 Selecting Computer Setup or Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3 Selecting from the Security Menu. . . . . . . . . . . . . . . 2–4 Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5 2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 2–7 Obtaining, Saving, or Printing Configuration Information. . . . . . . . . . . . . . . . . . . . . 2–7 Obtaining, Saving, or Printing Diagnostic Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8 2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2–10 279362-001.book Page iii Monday, July 8, 2002 11:49 AM
ivMaintenance and Service Guide Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Notebook System Major Components . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit Components . . . . . . . . . 3–14 3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–16 3.5 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–20 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . . 4–1 Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2 4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–3 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4 4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4 4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5 4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–2 5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–4 5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.5 Mini PCI Communications Board . . . . . . . . . . . . . . 5–12 5.6 Disk Cell RTC Battery . . . . . . . . . . . . . . . . . . . . . . . 5–15 5.7 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17 5.8 Memory Expansion . . . . . . . . . . . . . . . . . . . . . . . . . 5–22 5.9 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25 279362-001.book Page iv Monday, July 8, 2002 11:49 AM
Contents Maintenance and Service Guidev 5.10 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27 5.11 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29 5.12 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33 5.13 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36 5.14 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43 5.15 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–47 5.16 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–51 5.17 DC-DC Converter Board . . . . . . . . . . . . . . . . . . . . 5–53 5.18 Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–55 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1 General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1 Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2 C Screw Listing Index 279362-001.book Page v Monday, July 8, 2002 11:49 AM
Maintenance and Service Guide1–1 1 Product Description The Compaq Evo Notebook N610c and N600c Series offer advanced modularity, Mobile Intel Pentium 4 and Pentium III processors with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1. Compaq Evo Notebook N610c 279362-001.book Page 1 Monday, July 8, 2002 11:49 AM
1–2Maintenance and Service Guide Product Description 1.1 Models Computer models are shown in Tables 1-1 through 1-3. Table 1-1 Compaq Evo Notebook N610c Model Naming Conventions Key N610 P4 200 P4 40 V C 25 O XXXXXX-XXX 123456789 10 Key Description Options 1 Brand/Series designatorN=Notebook 610=610c series 600=600c series 2 Processor type P4=Pentium 4 P3=Pentium III 3 Processor speed 200=2.0 Ghz 190=1.9 GHz 180=1.8 GHz 170=1.7 GHz160=1.6 GHz 106=1.06 GHz 866=866 MHz 4 Display type/ size/resolutionP=SXGA+ (1400 × 1050) X=XGA (1024 × 768)4=14.x-inch 5 Hard drive size 40=40 GB 30=30 GB 20=20 GB15=15 GB 10=10 GB 6 Optical drive designatorV=DVD-ROM drive W=DVD-RW driveD=CD-ROM drive R=CD-RW drive 7 Integrated communicationM=Modem 0=NoneC=Modem/NIC combination card 8 RAM 51=512 MB 38=384 MB25=256 MB 12=128 MB 9 Operating system 8=Windows 98 SE 6=Windows 2000 and Windows XP2=Windows 2000 O=Windows XP Pro E=Windows XP Home 10 SKU# 279362-001.book Page 2 Monday, July 8, 2002 11:49 AM
Product Description Maintenance and Service Guide1–3 Table 1-2 Compaq Evo Notebook N610c Models The following Evo Notebook N610c models use config. code KT81 and feature: ■Dual Stick pointing device (TouchPad and pointing stick) ■8-cell, 4.0-Ah lithium ion (Li ion) battery pack ■3-year warranty ■32 MB of discrete video memory ■No system memory ■No optical drive N610 P4 180 X4 30 0 C 0 OKT81 United States 470037-549 N610 P4 180 X4 30 0 C 0 2KT81 United States 470037-542 The following Evo Notebook N610c models use config. code KT8Z and feature: ■Dual Stick pointing device (TouchPad and pointing stick) ■8-cell, 4.0-Ah lithium ion (Li ion) battery pack ■3-year warranty ■32 MB of discrete video memory N610 P4 200 P4 40 W C 25 O French Canada 470037-757 United States 470037-755 N610 P4 200 P4 40 W C 25 2 French Canada 470037-754 United States 470037-749 279362-001.book Page 3 Monday, July 8, 2002 11:49 AM
1–4Maintenance and Service Guide Product Description N610 P4 180 X4 30 V C 25 O Asia Pacific Australia Belgium Brazil Czech Republic Denmark France French Canada Germany Greece/Poland Hong Kong Hungary Israel Italy Japan Japan (English) Korea Latin America Latin America (GEM/NAFTA)470037-714 470037-713 470037-687 470037-712 470037-688 470037-689 470037-690 470037-685 470037-691 470037-692 470037-717 470037-693 470037-694 470037-695 470037-707 470037-708 470037-718 470037-710 470037-747The Netherlands Norway Peo pl e ’s Republic of China Portugal Russia Saudi Arabia Slovenia Spain Sweden/Finland Switzerland Ta i w a n Tu r k e y United Kingdom United States United States (GEM/NAFTA)470037-696 470037-697 470037-709 470037-699 470037-700 470037-686 470037-701 470037-702 470037-703 470037-704 470037-715 470037-705 470037-706 470037-684 and 470037-722 470037-746 Table 1-2 Compaq Evo Notebook N610c Models (Continued) 279362-001.book Page 4 Monday, July 8, 2002 11:49 AM
Product Description Maintenance and Service Guide1–5 N610 P4 180 X4 30 V C 25 2 Asia Pacific Australia Belgium Brazil Czech Republic Denmark France French Canada Germany Greece/Poland Hong Kong Hungary Israel Italy Japan Japan (English) Korea Latin America Latin America (GEM/NAFTA)470037-572 470037-570 470037-529 470037-569 470037-530 470037-531 470037-532 470037-527 470037-533 470037-535 470037-584 470037-537 470037-538 470037-539 470037-561 470037-563 470037-587 470037-566 470037-726The Netherlands Norway Peo pl e ’s Republic of China Portugal Russia Saudi Arabia Slovenia Spain Sweden/Finland Switzerland Ta i w a n Tu r k e y United Kingdom United States United States (GEM/NAFTA)470037-541 470037-543 470037-577 470037-545 470037-546 470037-528 470037-548 470037-551 470037-552 470037-555 470037-580 470037-556 470037-558 470037-525 and 470037-720 470037-724 N610 P4 160 X4 20 V C 25 O French Canada 470037-736 United States United States (GEM/NAFTA)470037-733 470037-738 N610 P4 160 X4 20 V C 25 2 United States (GEM/NAFTA)470037-738 Table 1-2 Compaq Evo Notebook N610c Models (Continued) 279362-001.book Page 5 Monday, July 8, 2002 11:49 AM