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compaq evo notebook n800 xx series User Manual

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b
Maintenance and Service Guide
Evo Notebook N800c, 
Evo Notebook N800v, 
Evo Notebook N800w, and 
Presario 2800 Mobile PC Series
Document Part Number: 268135-003
January 2003
This guide is a troubleshooting reference used for maintaining 
and servicing the notebook. It provides comprehensive 
information on identifying computer features, components, and 
spare parts, troubleshooting computer problems, and performing 
computer disassembly procedures.
268135-003.book  Page 1  Thursday, January 30, 2003...

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© 2003 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. 
and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel 
Corporation in the U.S. and/or other countries. All other product names 
mentioned herein may be trademarks of their respective companies.
HP shall not be liable for technical or editorial errors or omissions contained 
herein or for incidental or consequential damages in connection with the 
furnishing,...

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Maintenance and Service Guideiii
Contents
1 Product Description
1.1 Models  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1–2
1.2 Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1–41
1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . .  1–43
1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . .  1–44
1.5 Computer External Components  . . . . . . . . . . . . . .  1–45
1.6 Design Overview . . . . . . . . . . . . . . . ....

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ivMaintenance and Service Guide
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . .  3–1
3.2 Computer System Major Components . . . . . . . . . . .  3–2
3.3 Miscellaneous Plastics/Hardware 
Kit Components . . . . . . . . . . . . . . . . . . . . . . . . . . .  3–16
3.4 Mass Storage Devices  . . . . . . . . . . . . . . . . . . . . . .  3–18
3.5 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3–20
4 Removal and Replacement...

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Contents
Maintenance and Service Guidev
5.13 Display Release Assembly . . . . . . . . . . . . . . . . . . .  5–33
5.14 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–35
5.15 Fan  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–38
5.16 Processor  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–40
5.17 Disk Cell RTC Battery . . . . . . . . . . . . . . . . . . . . . .  5–42
5.18 System Board . . . . . . . . . . . . . . . . . . . ....

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Maintenance and Service Guide1–1
1
Product Description
The Compaq Presario 2800 and Evo Notebook N800 Series of 
Personal Computers offer advanced modularity, Intel Mobile 
Pentium 4 processors with SpeedStep technology with 64-bit 
architecture, industry-leading Accelerated Graphics Port (AGP) 
implementation, and extensive multimedia support.
Figure 1-1. Compaq Presario 2800 and Evo Notebook N800
268135-003.book  Page 1  Thursday, January 30, 2003  9:12 AM 

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1–2Maintenance and Service Guide
Product Description
1.1 Models
Computer models are shown in Tables 1-1 through 1-4.
Table 1-1
Compaq Evo Notebook N800c, Evo Notebook N800v,
Evo Notebook 800w, and Presario 2800 Model Naming Conventions
Key
N800w P 220 U5 60 W C 51 O XXXXXX-XXX
123456789 10
Key Description Options
1 Brand/Series 
designatorN = Evo Notebook
P = Presario800 = 800 Series
2800 = 2800 Series
2 Processor type P = Intel Pentium 4
3 Processor speed 220 = 2.2 GHz
200 = 2.0 GHz
190 = 1.9 GHz
180 =...

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Product Description
Maintenance and Service Guide1–3
Table 1-2
Compaq Evo Notebook N800c Models
The following Compaq Evo Notebook N800c models feature:
■Dual pointing device (TouchPad and pointing stick)
■8-cell, 4.0 Ah lithium ion (Li ion) battery pack
■32 MB discrete video memory
■3-year warranty on parts, labor, and on-site, next business day response
N800c P 170 P5 30 V C 25 2
United States 470041-454
N800c P 170 P5 30 V C 25 O
United States 470041-455
N800c P 170 P5 30 0 C 0 2
United States...

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1–4Maintenance and Service Guide
Product Description
The following Compaq Evo Notebook N800c models use config. code KLMZ 
and feature:
■Dual pointing device (TouchPad and pointing stick)
■8-cell, 4.0 Ah Li ion battery pack
■32 MB discrete video memory
■3-year warranty on parts and labor, 2-year warranty on on-site, 
next business day response
N800c P 200 P5 30 V C 25 2
Asia Pacific
Australia
Belgium
Brazil
Czech Republic
Denmark
European 
International
France
French Canada
Germany
Greece/Poland
Hong...

Page 10

Product Description
Maintenance and Service Guide1–5
N800C P 200 P5 30 V C 25 O
Asia Pacific
Australia
Belgium
Brazil
Czech Republic
Denmark
European 
International
France
French Canada
Germany
Greece/Poland
Hong Kong
Hungary
India
Israel
Italy
Japan
Korea
Latin America470049-123
470049-117
470049-080
470049-116
470049-081
470049-083
470049-084
470049-085
470049-078
470049-086
470049-087
470049-133
470049-088
470049-125
470049-089
470049-090
470049-109
470049-136
470049-113Latin America 
(NAFTA)
The...
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