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compaq evo notebook n800c series User Manual

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Page 51

2–30Maintenance and Service Guide
Troubleshooting
Flowchart 2.20—No Network or Modem Connection
Y
Disconnect all
power from
the notebook
and open.
No network
or modem 
connection.
N
Done Digital
line?
Network
or modem 
jack active?Replace jack 
or have jack 
activated.
Connect
to nondigital
line.
NIC/modem 
configured 
in OS?Reload
drivers and 
reconfigure.
Reseat 
NIC/modem
(if applicable).Replace 
NIC/modem
(if applicable).
Replace
system
board.OK?
OK? Done
N N
N N Y
Y Y
Y
268135-002.book  Page 30...

Page 52

Maintenance and Service Guide3–1
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a 
reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the 
computer serial number and model number located on the bottom 
of the computer (Figure 3-1).
Figure 3-1. Serial Number Location
268135-002.book  Page 1  Thursday, October 24, 2002  4:10 PM 

Page 53

3–2Maintenance and Service Guide
Illustrated Parts Catalog
3.2 Computer System Major Components
Figure 3-2. Computer System Major Components
268135-002.book  Page 2  Thursday, October 24, 2002  4:10 PM 

Page 54

Illustrated Parts Catalog
Maintenance and Service Guide3–3
Table 3-1
Spare Parts: Computer System Major Components
Item DescriptionSpare Part 
Number
1Displays
Contain parts with carbon finish for use with
Evo Notebook N800c, N800v, and N800w models
15-inch, UXGA
15-inch, SXGA+
15-inch, XGA
14-inch, XGA
Contain parts with silver finish for use with
Presario 2800 models
15-inch, UXGA
15-inch, SXGA+
15-inch, XGA
14-inch, XGA
MultiPort cover286872-001
286871-001
286870-001
286869-001
285265-001
285264-001...

Page 55

3–4Maintenance and Service Guide
Illustrated Parts Catalog
Figure 3-2. Computer System Major Components
268135-002.book  Page 4  Thursday, October 24, 2002  4:10 PM 

Page 56

Illustrated Parts Catalog
Maintenance and Service Guide3–5
Table 3-1
Spare Parts: Computer System Major Components (Continued)
Item DescriptionSpare Part 
Number
Miscellaneous Plastics/Hardware Kit
Contains parts with silver finish for use with
Presario 2800 models
Contains parts with carbon finish for use with
Evo Notebook N800c, N800v, and N800w models
Includes:285261-001
286868-001
2a
2b
2c
2d
2e
2f
2g
2h
2i
2j
2k
2l
2mLeft hinge cover
Right hinge cover
PC Card bezel
PC Card slot space saver
Keyboard...

Page 57

3–6Maintenance and Service Guide
Illustrated Parts Catalog
Figure 3-2. Computer System Major Components
268135-002.book  Page 6  Thursday, October 24, 2002  4:10 PM 

Page 58

Illustrated Parts Catalog
Maintenance and Service Guide3–7
Table 3-1
Spare Parts: Computer System Major Components (Continued)
Item DescriptionSpare Part 
Number
4Keyboards (for use with TouchPad models only)
Arabic
Belgian
Brazilian
Chinese
Czech
Danish
French
French 
Canadian
German
Greek
Hebrew
Hungarian
International
Italian285280-171
285280-181
285280-201
285280-AA1
285280-221
285280-081
285280-051
285280-121
285280-041
285280-151
285280-BB1
285280-211
285280-002
285280-061Korean
Latin American...

Page 59

3–8Maintenance and Service Guide
Illustrated Parts Catalog
Figure 3-2. Computer System Major Components
268135-002.book  Page 8  Thursday, October 24, 2002  4:10 PM 

Page 60

Illustrated Parts Catalog
Maintenance and Service Guide3–9
Table 3-1
Spare Parts: Computer System Major Components (Continued)
Item DescriptionSpare Part 
Number
5Top cover
for Dual Point (TouchPad and Point Stick)
for TouchPad only (silver finish for use with
Presario 2800 models)
for TouchPad only (carbon finish for use with
Evo Notebook N800c, N800v, and N800w 
models)285256-001
285257-001
295699-001
6Hard drives
60 GB
40 GB
40 GB (does not include hard drive bezel)
30 GB
20 GB285277-001
285276-001...
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