compaq notebook evo n150 series User Manual
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b Maintenance and Service Guide Compaq Notebook Evo N150 Series Document Part Number: 238849-001 June 2001 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures.
© 2001 Compaq Computer Corporation Compaq, the Compaq logo, Armada, and Deskpro Registered in U. S. Patent and Trademark Office. Evo is a trademark of Compaq Information Technologies Group, L.P. in the U.S. and other countries. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States and other countries. Intel, Pentium, and Celeron are trademarks of Intel Corporation in the United States and other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Maintenance and Service Guide First Edition (June 2001) Document Part Number: 238849-001
Maintenance and Service Guideiii Contents 1 Product Description 1.1ModelsandFeatures ......................... 1–1 Models.................................... 1–2 Features................................... 1–5 1.2ClearingaPassword.......................... 1–6 1.3PowerManagement.......................... 1–7 1.3ExternalComputerComponents ................ 1–8 1.4DesignOverview...........................1–18 2 Troubleshooting UsingthePhoenixBIOSSetupUtility............... 2–2 Troubleshooting Flowcharts....................... 2–3 2.1 Initial Troubleshooting .................... 2–4 2.2NoPower,Part1......................... 2–5 2.3NoPower,Part2......................... 2–6 2.4NoPower,Part3......................... 2–7 2.5NoPower,Part4......................... 2–8 2.6NoVideo,Part1 ......................... 2–9 2.7NoVideo,Part2 ........................2–10 2.8 Non Functioning Docking Station (ifapplicable)..............................2–11 2.9NoOperatingSystem(OS)Loading.........2–12 2.10NoOSLoadingfromHardDrive,Part1.....2–13 2.11NoOSLoadingfromHardDrive,Part2.....2–14 2.12NoOSLoadingfromHardDrive,Part3.....2–15 2.13NoOSLoadingfromDisketteDrive........2–16 2.14 No OS Loading from CD- or DVD-ROMDrive ..........................2–17
ivMaintenance and Service Guide 2.15NoAudio,Part1 .......................2–18 2.16NoAudio,Part2 .......................2–19 2.17NonFunctioningDevice.................2–20 2.18NonFunctioningKeyboard...............2–21 2.19NonFunctioningPointingDevice..........2–22 2.20NetworkorModemConnection ...........2–23 3 Illustrated Parts Catalog 3.1SerialNumberLocation....................... 3–1 3.2 Computer System Major Components ............ 3–2 3.3 Miscellaneous Plastics Kit Components.......... 3–8 3.4 Miscellaneous Hardware Kit Components......... 3–9 3.5 Cable Kit Components.......................3–10 3.6MassStorageDevices .......................3–11 3.7Miscellaneous..............................3–12 4 Removal and Replacement Preliminaries 4.1ToolsRequired.............................. 4–1 4.2ServiceConsiderations........................ 4–1 PlasticParts................................ 4–2 CablesandConnectors ....................... 4–2 4.3PreventingDamagetoRemovableDrives......... 4–2 4.4PreventingElectrostaticDamage................ 4–4 4.5PackagingandTransportingPrecautions.......... 4–4 4.6WorkstationPrecautions ...................... 4–5 4.7 Grounding Equipment and Methods . ............ 4–6 5 Removal and Replacement Procedures 5.1SerialNumber .............................. 5–2 5.2DisassemblySequenceChart................... 5–3 5.3PreparingtheComputerforDisassembly ......... 5–4 5.4ComputerFeet .............................. 5–4 5.5HingeCovers............................... 5–5 5.6Keyboard .................................. 5–6 5.7Display.................................... 5–8
Maintenance and Service Guidev 5.8EMIShield................................5–10 5.9TopCover.................................5–11 5.10TouchPad................................5–15 5.11Speakers.................................5–18 5.12Microphone ..............................5–21 5.13DisplayLidSwitchBoard ...................5–23 5.14HeatSink ................................5–24 5.15InfraredBoard ............................5–26 5.16SystemBoard.............................5–28 5.17PCCardAssembly.........................5–33 5.18MiniPCIBoard ...........................5–35 5.19DiskCellRTCBattery......................5–37 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-ConductorPowerCordSet...................... B–1 GeneralRequirements........................ B–1 Country-Specific Requirements .................... B–2 Notes ..................................... B–2 C Screw Listing Index
Maintenance and Service Guide1–1 1 Product Description 1.1 Models and Features The Compaq Notebook Evo N150 Series offer advanced modularity, Intel Pentium III and Intel Celeron processors with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1. Compaq Notebook Evo N150
1–2Maintenance and Service Guide Product Description Models Computer models are shown in Table1-1. Ta b l e 1 - 1 Compaq Notebook Evo N150 Models and Model Naming Conventions Key N15 P 800 T4X 15 V C 64 8L ME XXXXXX-XXX 123 45678910 11 Key Description Options 1 Brand / Series designatorN=Notebook 15=150 2 Processor type P=Intel Pentium III C=Intel Celeron 3 Processor speed 800=800 MHz 700=700MHz 4Displaytype/ size / resolutionT=TFT 4=14.x-inchX=XGA (1024 × 768) 5 Hard drive size 15=15.0 GB 10=10.0 GB 6 Optical drive designatorV=8X Max DV D - RO M d r i veD=24X Max CD-ROM drive W=CD-RW 7 Integrated communicationM=modem 0=noneC=modem/NIC combination card 8RAM 64=64MB 9 Battery cells / type 8L=8 cells, Lithium ion (Li ion)9H=9 cells, Nickel Metal-Hydride (NMH) 10 Operating system ME=Windows Millennium Edition 11 SKU# All computer models use470013-XXXas the base SKU#. All computer models use configuration codeJQKZ.
Product Description Maintenance and Service Guide1–3 123 45678910 11 N15 P 800 T4X 15 V C 64 8L ME 470013-XXX Belgium 470013-663 Norway 470013-668 Czech Republic 470013-735 Portugal 470013-748 Denmark 470013-664 Russia 470013-749 France 470013-737 Saudi Arabia 470013-734 French Canada 470013-662 Slovakia / Slovenia470013-669 Germany 470013-739 Spain 470013-751 Greece / Poland 470013-665 Sweden / Finland470013-670 Hungary 470013-741 Switzerland 470013-671 470013-672 Israel 470013-743 Turkey 470013-753 Italy 470013-745 United Kingdom 470013-754 Korea 470013-674 United States 470013-661 470013-726 The Netherlands 470013-747 N15 P 800 T4X 15 V 0 64 8L ME 470013-XXX Europe 470013-728 N15 P 800 T4X 10 V C 64 8L ME 470013-XXX Australia 470013-673 470013-727Taiwan 470013-675 Japan 470013-691 470013-693 Ta b l e 1 - 1 Compaq Notebook Evo N150 Models and Model Naming Conventions (Continued)
1–4Maintenance and Service Guide Product Description 123 45678910 11 N15 C 700 T4X 15 D C 64 8L ME 470013-XXX Taiwan 470013-659 N15 C 700 T4X 10 D C 64 8L ME 470013-XXX Asia / Pacific 470013-658 The Netherlands 470013-713 Australia 470013-731 Norway 470013-621 Belgium 470013-619 Portugal 470013-714 Czech Republic 470013-701 Russia 470013-718 Denmark 470013-620 Slovakia / Slovenia470013-622 France 470013-702 Spain 470013-719 Germany 470013-703 Sweden / Finland470013-623 Hungary 470013-705 Switzerland 470013-624 470013-625 Israel 470013-709 Turkey 470013-722 Italy 470013-712 United Kingdom 470013-723 Japan 470013-684 470013-685United States 470013-617 470013-660 470013-730 N15 C 700 T4X 10 W C 64 8L ME 470013-XXX Japan 470013-687 Taiwan 470013-688 N15 C 700 T4X 10 D C 64 9H ME 470013-XXX French Canada 470013-618 Saudi Arabia 470013-700 N15 C 700 T4X 10 D 0 64 9H ME 470013-XXX European 470013-724 Ta b l e 1 - 1 Compaq Notebook Evo N150 Models and Model Naming Conventions (Continued)
Product Description Maintenance and Service Guide1–5 Features Processors, varying by computer model: 800-MHz Intel Pentium III Processor with 256-KB integrated cache 700-MHz Intel Celeron Processor with 128-KB integrated cache 64-MB high-performance Synchronous DRAM (SDRAM), expandable to 512 MB Integrated Trident CyberBlade i1 with AGP 2X support 14.1-inch, XVGA, TFT (1024 × 768) display, with over 16.8 million colors 15- or 10-GB high-capacity hard drive Full-size TouchPad keyboard Mini PCI 56K V.90 modem or optional Mini PCI V.90 modem plus 10/100 NIC combination card Support for two Type II PC Card slots with support for both 32-bit CardBus and 16-bit PC Cards Microsoft Windows Me, Windows 98, or Windows 2000 preinstalled External AC adapter with power cord 8-cell Lithium ion (Li ion) battery pack