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    Maintenance and Service Guide
    Compaq Evo Notebook N1000 Series 
    and Compaq Presario 1500 Series 
    Mobile PC
    Document Part Number: 279372-001
    July 2002
    This guide is a troubleshooting reference used for maintaining 
    and servicing the notebook. It provides comprehensive 
    information on identifying computer features, components, and 
    spare parts, troubleshooting computer problems, and performing 
    computer disassembly procedures.
    279372-001.book  Page i  Friday, July 19, 2002  11:50 AM 
    						
    							© 2002 Compaq Information Technologies Group, L.P.
    Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq 
    Information Technologies Group, L.P. in the U.S. and/or other countries.
    Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. 
    and/or other countries.
    Intel, Pentium, Celeron, and SpeedStep are trademarks of the Intel Corporation 
    in the U.S. and/or other countries.
    All other product names mentioned herein may be trademarks of their respective 
    companies.
    Compaq shall not be liable for technical or editorial errors or omissions 
    contained herein. The information in this document is provided “as is” without 
    warranty of any kind and is subject to change without notice. The warranties for 
    Compaq products are set forth in the express limited warranty statements 
    accompanying such products. Nothing herein should be construed as 
    constituting an additional warranty.
    Maintenance and Service Guide
    First Edition July 2002
    Document Part Number: 279372-001
    279372-001.book  Page ii  Friday, July 19, 2002  11:50 AM 
    						
    							Maintenance and Service Guideiii
    Contents
    1 Product Description
    1.1 Models  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1–2
    1.2 Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1–14
    1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . .  1–16
    1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . .  1–17
    1.5 Computer External Components  . . . . . . . . . . . . . . .  1–18
    1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .  1–28
    2 Troubleshooting
    2.1 Computer Setup and Diagnostics Utilities . . . . . . . . .  2–1
    Selecting Computer Setup or
    Compaq Diagnostics  . . . . . . . . . . . . . . . . . . . . . . . . .  2–1
    Selecting from the File Menu  . . . . . . . . . . . . . . . . . .  2–3
    Selecting from the Security Menu. . . . . . . . . . . . . . .  2–4
    Selecting from the Advanced Menu  . . . . . . . . . . . . .  2–5
    2.2 Using Compaq Diagnostics  . . . . . . . . . . . . . . . . . . . .  2–7
    Obtaining, Saving, or Printing
    Configuration Information. . . . . . . . . . . . . . . . . . . . .  2–7
    Obtaining, Saving, or Printing Diagnostic
    Test Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2–8
    2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . .  2–10
    279372-001.book  Page iii  Friday, July 19, 2002  11:50 AM 
    						
    							ivMaintenance and Service Guide
    3 Illustrated Parts Catalog
    3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . .  3–1
    3.2 Computer System Major Components . . . . . . . . . . . .  3–2
    3.3 Miscellaneous Plastics/Hardware Kit  . . . . . . . . . . .  3–16
    3.4 Miscellaneous Cable Kit  . . . . . . . . . . . . . . . . . . . . .  3–18
    3.5 Mass Storage Devices  . . . . . . . . . . . . . . . . . . . . . . .  3–20
    3.6 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3–22
    4 Removal and Replacement Preliminaries
    4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4–1
    4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . .  4–2
    Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4–2
    Cables and Connectors  . . . . . . . . . . . . . . . . . . . . . . .  4–2
    4.3 Preventing Damage to Removable Drives . . . . . . . . .  4–3
    4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . .  4–4
    4.5 Packaging and Transporting Precautions . . . . . . . . . .  4–4
    4.6 Workstation Precautions  . . . . . . . . . . . . . . . . . . . . . .  4–5
    4.7 Grounding Equipment and Methods  . . . . . . . . . . . . .  4–6
    5 Removal and Replacement Procedures
    5.1 Serial Number  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–2
    5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . .  5–3
    5.3 Preparing the Computer for Disassembly  . . . . . . . . .  5–4
    5.4 Computer Feet  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–12
    5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . .  5–12
    5.6 Mini PCI Communications Board . . . . . . . . . . . . . .  5–14
    5.7 Disk Cell RTC Battery . . . . . . . . . . . . . . . . . . . . . . .  5–17
    5.8 Connector Cover  . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–18
    5.9 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–19
    5.10 Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–21
    5.11 Heat Spreader . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–24
    5.12 Processor  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–27
    5.13 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–29
    5.14 Palm Rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–34
    5.15 Diskette Drive  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–38
    279372-001.book  Page iv  Friday, July 19, 2002  11:50 AM 
    						
    							Maintenance and Service Guidev
    5.16 TouchPad Components  . . . . . . . . . . . . . . . . . . . . .  5–40
    5.17 Display Release Assembly . . . . . . . . . . . . . . . . . . .  5–45
    5.18 Charger Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–46
    5.19 Speaker Assembly  . . . . . . . . . . . . . . . . . . . . . . . . .  5–47
    5.20 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–49
    5.21 Fan  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–53
    5.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–55
    5.23 Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5–59
    6 Specifications
    A Connector Pin Assignments
    B Power Cord Set Requirements
    3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . .  B–1
    General Requirements . . . . . . . . . . . . . . . . . . . . . . . .  B–1
    Country-Specific Requirements . . . . . . . . . . . . . . . . . . . .  B–2
    C Screw Listing
    Index
    279372-001.book  Page v  Friday, July 19, 2002  11:50 AM 
    						
    							Maintenance and Service Guide1–1
    1
    Product Description
    The Compaq Evo Notebook N1000 and Presario 1500 Series of 
    Personal Computers offer advanced modularity, Intel Mobile 
    Pentium 4 and Intel Celeron processors with SpeedStep 
    technology and 64-bit architecture, industry-leading Accelerated 
    Graphics Port (AGP) implementation, and extensive multimedia 
    support.
    Figure 1-1. Compaq Evo Notebook N1000 and Presario 1500
    279372-001.book  Page 1  Friday, July 19, 2002  11:50 AM 
    						
    							1–2Maintenance and Service Guide
    Product Description
    1.1 Models
    Computer models are shown in Tables 1-1 through 1-3.
    Table 1-1
    Compaq Evo Notebook N1000 and Presario 1500
    Model Naming Conventions
    Key
    N1000 P 220 P5 40 V C 51 O XXXXXX-XXX
    123456789 10
    Key Description Options
    1 Brand/Series 
    designatorN = Evo Notebook
    P = Presario1000 = 1000 Series
    1500 = 1500 Series
    2 Processor type P = Intel Pentium 4 C = Intel Celeron
    3 Processor speed 220 = 2.2 GHz
    200 = 2.0 GHz
    180 = 1.8 GHz
    170 = 1.7 GHz160 = 1.6 GHz
    150 = 1.5 GHz
    140 = 1.4 GHz
    4Display type/
    size/resolutionP = SXGA+ (1400 × 1050)
    X = XGA (1024 × 768)5 = 15.x inch
    4 = 14.x inch
    5 Hard drive size 60 = 60 GB
    40 = 40 GB30 = 30 GB
    20 = 20 GB
    6 Optical drive 
    designatorV = DVD-ROM drive
    W = DVD-RW driveD = CD-ROM drive
    R = CD-RW drive
    7 Integrated 
    communicationM = Modem
    0 = NoneC = Modem/NIC 
    combination card
    8 RAM 51 = 512 MB
    38 = 384 MB25 = 256 MB
    12 = 128 MB
    9 Operating system 2 = Windows 2000 O = Windows XP Pro
    E = Windows XP 
    Home
    10 SKU#
    279372-001.book  Page 2  Friday, July 19, 2002  11:50 AM 
    						
    							Product Description
    Maintenance and Service Guide1–3
    Table 1-2
    Compaq Evo Notebook N1000 Models
    The following Evo Notebook N1000 models use config. code KQDZ and 
    feature:
    ■Dual Stick pointing device (TouchPad and pointing stick)
    ■8-cell, 4.0-Ah lithium ion (Li ion) battery pack
    ■3-year warranty
    ■diskette drive
    ■32 MB of discrete video memory
    N1000 P 180 P5 40 W C 25 O
    Australia 470038-699
    N1000 P 180 P5 40 W C 25 2
    Australia 470038-700
    N1000 P 180 X4 40 W C 25 O
    Australia 470038-697
    N1000 P 180 X4 40 W C 25 2
    Australia 470038-698
    N1000 P 170 X5 30 W C 25 O
    Asia Pacific
    Australia
    French Canada470038-336
    470038-333
    470039-985Korea
    United States470038-341
    470037-782
    N1000 P 170 X5 30 W C 25 2
    Asia Pacific
    Australia
    French Canada470038-335
    470038-334
    470039-988Korea
    United States470038-342
    470037-783
    N1000 P 170 X4 30 V C 25 O
    Australia 470038-695
    N1000 P 170 X4 30 V C 25 2
    Australia 470038-696
    279372-001.book  Page 3  Friday, July 19, 2002  11:50 AM 
    						
    							1–4Maintenance and Service Guide
    Product Description
    The following Evo Notebook N1000 models use config. code KT2Z and feature:
    ■TouchPad pointing device
    ■8-cell, 4.0-Ah Li ion battery pack
    ■2-year warranty
    ■diskette drive
    ■32 MB of discrete video memory
    N1000 P 220 P5 30 W C 25 O
    Germany 470036-634
    N1000 P 220 P5 30 W C 25 2
    Germany 470036-635
    N1000 P 200 X4 20 V C 25 O
    Germany 470036-632
    N1000 P 200 X5 20 V C 25 2
    Germany 470036-633
    Table 1-2
    Compaq Evo Notebook N1000 Models 
    (Continued)
    279372-001.book  Page 4  Friday, July 19, 2002  11:50 AM 
    						
    							Product Description
    Maintenance and Service Guide1–5
    The following Evo Notebook N1000 models use config. code KQFZ and 
    feature:
    ■TouchPad
    ■8-cell, 4.0-Ah Li ion battery pack
    ■1-year warranty
    ■diskette drive
    ■32 MB of discrete video memory
    N1000 P 220 P5 40 W C 25 O
    Japan 470036-636 Japan (English) 470036-639
    N1000 P 220 P5 30 W C 25 O
    Belgium
    Czech Republic
    Denmark
    France
    French Canada
    Greece/Poland
    Hungary
    Israel
    Italy
    The Netherlands
    Norway470036-696
    470036-700
    470036-704
    470036-707
    470038-312
    470036-712
    470036-715
    470036-720
    470036-723
    470036-730
    470036-733Portugal
    Russia
    Saudi Arabia
    Slovenia
    Spain
    Sweden/Finland
    Switzerland
    Tu r k e y
    United Kingdom
    United States470036-739
    470036-743
    470036-692
    470036-748
    470036-751
    470036-756
    470036-759
    470036-764
    470036-767
    470038-311
    N1000 P 220 P5 30 W C 25 2
    Belgium
    Czech Republic
    Denmark
    France
    Greece/Poland
    Hungary
    Israel
    Italy
    The Netherlands
    Norway470036-697
    470036-701
    470036-705
    470036-706
    470036-713
    470036-714
    470036-721
    470036-722
    470036-731
    470036-732Portugal
    Russia
    Saudi Arabia
    Slovenia
    Spain
    Sweden/Finland
    Switzerland
    Tu r k e y
    United Kingdom470036-741
    470036-742
    470036-693
    470036-749
    470036-750
    470036-757
    470036-758
    470036-765
    470036-766
    N1000 P 220 P5 30 V C 25 O
    Taiwan 470038-800
    Table 1-2
    Compaq Evo Notebook N1000 Models 
    (Continued)
    279372-001.book  Page 5  Friday, July 19, 2002  11:50 AM 
    						
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