Dell E228wfp Users Guide

							 
Notes, Notices, and Cautions  
   
   
   
   
Information in this document is subject to change without notice.  
 
Reproduction in any manner whatsoever without the written permission of Dell Inc.   is strictly forbidden.  
Trademarks used in this text:  Dell , the  DELL  logo,  Inspiron ,  Dell Precision ,  Dimension ,  OptiPlex ,  Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage  are trademarks of Dell 
Inc;   Microsoft, Windows,  and  Windows NT  are registered trademarks of Microsoft Corporation;  Adobe  is a trademark of Adobe Systems Incorporated, which may be registered in 
certain jurisdictions.  is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product 
meets the ENERGY STAR guidelines for energy efficiency.  
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any 
proprietary interest in trademarks and trade names other than its own.  
Model E228WFP   
November  2006 Rev. A00  About Your Monitor  
Front View  
Back View  
Side View  
Bottom View  
Monitor Specifications  
Caring for your Monitor  
Using Your Monitor Stand  
Attaching the Stand  
Organizing Your Cables  
Using the Tilt  
Removing the Stand  
Setting Up Your Monitor  
Connecting Your Monitor    
Using the Front Panel  
Using the OSD  
Setting the Optimal Resolution   
Using the Dell Soundbar (Optional)  
    Solving Problems  
Troubleshooting Your Monitor  
General Problems  
Product Specific Problems  
Troubleshooting Your Soundbar  
   
Appendix  
FCC Identification Information  
Safety Information  
Contacting Dell  
   
NOTE:  A NOTE indicates important information that helps you make better use of your computer. 
NOTICE:  A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. 
  CAUTION:  A CAUTION indicates a potential for property damage, personal injury, or death.  
						

							Back to Contents Page
About Your Monitor  
 
   Front View  
   Back View  
   Bottom View  
   Side View  
   Monitor Specifications  
  LCD Monitor Quality & Pixel Policy  
    Caring for your Monitor  
Front View  
 
 
Back View  
 
    1.   Input source select button  
2. OSD menu / select button  
3.   Brightness & Contrast / Down ( - ) button  
4.   Auto - adjust / Up (+) button  
5.   Power button (with power light indicator)    
						

							Bottom View  
 
Side View  
Monitor Specifications  
Power Management Modes  1   VESA mounting holes (100mm) (Behind 
attached VESA plate)   Use to mount the monitor with VESA compliance (100mm) bracket.  
2   Barcode serial number label   Refer to this label if you need to contact Dell for technical support.  
3   Security lock slot   Use a security lock with the slot to help secure your monitor.  
4   Dell Soundbar mounting brackets   Attach the optional Dell Soundbar.  
5   Regulatory rating label   List the regulatory approvals.  
6   Stand removal button    Press to release the stand from the monitor.  
7   Cable management hole   Help organize cables by placing them through the hole.  
1   Power connector   Insert the power cable.  
2   DVI connector   Connect your computer DVI cable.  
3   VGA connector   Connect your computer VGA cable.  
     
 
Left side       Right side        
						

							If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in 
use. This is referred to as Power Save Mode*. If input from keyboard, mouse, or other input devices is detected by the computer, the monitor automatically 
wakes up. The following table shows the power consumption and signaling of this automatic power saving feature:  
   
   
Activate the computer and wake up the monitor to gain access to the  OSD .  
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.  
Pin Assignments  
15 - pin D - Sub connector  
 
24 - pin Digital - Only DVI Connector  VESA Modes   Horizontal Sync   Vertical Sync  Video   Power Indicator   Power Consumption  
Normal operation   Active   Active   Active   Green   45 W (typical)  
Active - off mode   Inactive   Inactive   Blanked   Amber   Less than 2 W  
Switch off   -   -   -   Off   Less than 1 W  
  NOTE: The OSD only functions in the normal operation mode. One of the following messages appears when the  menu   or  plus   buttons are pressed 
when in Active - off mode.  
1: Auto detect  
In Power Save Mode  
Press computer power button   
or any key on keyboard or move mouse   or    2: Analog Input  
In Power Save Mode  
Press computer power button  
or any key on keyboard or move mouse   or    3: Digital Input  
In Power Save Mode  
Press computer power button  
or any key on keyboard or move mouse  
This monitor is  ENERGY STAR ® - compliant as well as TCO 99 power management compatible.  
 
Pin Number   Monitor Side of the 15 - pin Side Signal Cable  
1   Video - Red  
2   Video - Green  
3   Video - Blue  
4   GND  
5   Self - test  
6   GND - R  
7   GND - G  
8   GND - B  
9   DDC +5V  
10   GND - sync  
11   GND  
12   DDC data  
13   H - sync  
14   V - sync  
15   DDC clock    
						

							 
Note: Pin 1 is at the top right.  
Plug and Play Capability  
You can install the monitor in any Plug and Play - compatible system. The monitor automatically provides the computer system with its Extended Display 
Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. If desired, you 
can select different settings, but in most cases monitor installation is automatic.  Pin   Signal Assignment   Pin   Signal Assignment   Pin   Signal Assignment  
1   T.M.D.S. Data 2 -   9   T.M.D.S. Data 1 -   17   T.M.D.S. Data 0 -  
2   T.M.D.S. Data 2+   10   T.M.D.S. Data 1+   18   T.M.D.S. Data 0+  
3   T.M.D.S. Data 2 Shield   11   T.M.D.S. Data 1 Shield   19   T.M.D.S. Data 0 Shield  
4   No Pin   12   No Pin   20   No Pin  
5   No Pin   13   No Pin    21   No Pin  
6   DDC Clock   14   +5V Power   22   T.M.D.S. Clock Shield  
7   DDC Data   15   Ground (for +5V)   23   T.M.D.S. Clock +  
8   No Connect   16   Hot Plug Detect   24   T.M.D.S. Clock  -  
General      
Model number   E228WFP  
     
Screen type   Active matrix  -  TFT LCD  
Screen dimensions   22 inches (22 - inch viewable image size)  
Preset display area:      
Horizontal   473.76 mm (18.65 inches)  
Vertical   296.1 mm (11.66 inches)  
Pixel pitch   0.282 mm  
Viewing angle   160° (verticalyfW\S
						

							Preset Display Modes  
Display Mode   Horizontal Frequency (kHz)   Vertical Frequency (Hz)   Pixel Clock 
(MHz)   Sync Polarity 
(Horizontal/Vertical)  
VESA, 720 x 400   31.5   70.0   28.3   - /+  
VESA, 640 x 480   31.5   60.0   25.2   - / -  
VESA, 640 x 480   37.5   75.0   31.5   - / -  
VESA, 800 x 600   37.9   60.3   49.5   +/+  
VESA, 800 x 600   46.9   75.0   49.5   +/+  
VESA, 1024 x 768   48.4   60.0   65.0   - / -  
VESA, 1024 x 768   60.0   75.0   78.8   +/+  
VESA, 1152 x 864   67.5   75.0   108   +/+  
VESA, 1280 x 1024   64.0   60.0   135.0   +/+  
VESA, 1280 x 1024   80.0   75.0   135.0   +/+  
VESA, 1680 x 1050   65.0   60.0   146.25   +/+  
   
Electrical      
Video input signals   Analog RGB, 0.7 Volts +/ - 5%, positive polarity at 75 ohm input impedance  
Digital DVI - D TMDS, 600mV for each differential line, positive polarity at 50 ohm input 
impedance  with HDCP support  
Synchronization input signals   Separate horizontal and vertical synchronizations, polarity - free TTL level  
AC input voltage / frequency / current   100 to 240 VAC / 50 or 60 Hz  +  3 Hz / 1.5A   
Inrush current   120V:30A (Max.)  
240V:60A (Max.)  
Physical  Characteristics      
Connector type   15 - pin D - subminiature, blue connector; DVI - D, white connector  
Signal cable type   Digital: Detachable, DVI - D, Solid pins, shipped detached from the monitor   
Analog: Detachable, D - Sub, 15pins, shipped attached to the monitor  
Dimensions (with stand):      
Height   16.10 inches (409.10 mm)  
Width   20.12 inches (511.14 mm)  
Depth   5.87 inches (149.16 mm)  
Dimensions: (without stand)      
Height    13.13 inches (333.54 mm)  
Width   20.12 inches (511.14 mm)  
Depth   2.56 inches (65.00 mm)  
Stand dimensions:      
Height   11.92 inches (302.83 mm)  
Width   12.20 inches (309.93 mm)  
Depth   5.90 inches (149.98 mm)  
Weight with packaging   20.94 lbs (9.5 kg)    
						

							LCD Monitor Quality & Pixel Policy  
During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed 
pixel that appears as an extremely tiny dark or bright discolored spot.  
In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered 
normal and within competitive standards.  For more information, see Dell Support site at: support.dell.com  
Caring for Your Monitor  
l To clean your antistatic screen, slightly dampen a soft, clean cloth with water. If possible, use a special screen - cleaning tissue or solution suitable for 
the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.   
l Use a slightly - dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.    
l If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.   
l Handle your monitor with care as darker - colored plastics may scratch and show white scuff marks more than lighter - colored monitor.    
l To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.   
Back to Contents Page  Weight with stand assembly and cables   15.65 lbs (7.1 kg)  
 
Weight without stand assembly  
(For wall mount or VESA mount considerations  -   no cables)   11.46 lbs (5.2 kg)  
Weight of stand assembly   2.65 lbs (1.2 kg)  
Environmental      
Temperature:      
Operating   5° to 35°C (41° to 95°Fyf  
Nonoperating   Storage:  - 20° to 60°C ( - 4° to 140°Fyf  
Shipping:  - 20° to 60°C( - 4° to 140°Fyf  
Humidity:      
Operating   10% to 80% (noncondensing)  
Nonoperating   Storage: 5% to 90% (noncondensing)  
Shipping: 5% to 90%(noncondensing)  
Altitude:      
Operating   3,657.6m (12,000 ft) max  
Nonoperating   12,192 m (40,000 ft) max  
Thermal dissipation   256.08 BTU/hour (maximum)  
119.5 BTU/hour (typical)  
  CAUTION: Read and follow the  safety instructions  
  CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.    
						

							Back to Contents Page    
Appendix   
 
  FCC Identification Information  
  CAUTION: Safety Instruction  
  Contacting Dell  
   
FCC Identification Information  
FCC Notice (U.S. Only)   
FCC Class B   
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer ’ s instruction 
manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital 
device pursuant to Part 15 of the FCC Rules.   
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:   
1 This device may not cause harmful interference.   
2 This device must accept any interference received, including interference that may cause undesired operation.   
NOTICE:  The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this 
equipment.   
These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be 
determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:   
l Reorient the receiving antenna.   
l Relocate the system with respect to the receiver.    
l Move the system away from the receiver.   
l Plug the system into a different outlet so that the system and the receiver are on different branch circuits.   
If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions.   
   
The following information is provided on the device or devices covered in this document in compliance with the FCC regulations:   
l Product name: E228WFP   
l Model number: E228WFPc   
l Company name:   
Dell Inc.   
Worldwide Regulatory Compliance & Environmental Affairs   
One Dell Way   
Round Rock,TX 78682 USA 512 - 338 - 4400   
CAUTION: Safety Instruction  
Read and follow these instructions when connecting and using your computer monitor:   
l To help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to match the alternating 
current (AC) power available at your location: 
115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea (also 220 volts (V)/60 
hertz (Hz)), and Taiwan.   
230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.   
Always be sure that your monitor is electrically rated to operate with the AC power available in your location. 
l Do not store or use the LCD monitor in locations that are exposed to heat, direct sunlight, or extreme cold.   
l Avoid moving the LCD monitor between locations with large temperature differences.   
l Do not subject the LCD monitor to severe vibration or high impact conditions. For example, do not place the LCD monitor inside a car trunk.   
l Do not store or use the LCD monitor in locations exposed to high humidity or dusty environment.   
l Do not allow water or other liquids to spill on or into the LCD monitor.   
l Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.   
l Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.   
l To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.   
l Never use your monitor if the power cable has been damaged. Do not allow anything to rest on the power cable. Keep the power cable away from 
where people could trip over it.   
l Be sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.   
l Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the 
monitor on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor 
in a bookcase or an enclosed space, be sure to provide adequate ventilation and air flow.   CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, 
electrical hazards, and/or mechanical hazards. 
NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage according to the ranges 
defined in the  “ Electrical Specifications section.     
						

							l Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway.   
l Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and 
contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first.   
l Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply.   
l Locate your monitor near an easily accessible electric outlet.   
l If your monitor does not operate normally  -  in particular, if there are any unusual sounds or smells coming from it  -  unplug it immediately and contact an 
authorized dealer or service center.   
l Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be removed by qualified 
service personnel.   
l High temperatures can cause problems. Dont use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources 
of heat.   
l Unplug the monitor when it is going to be left unused for an extended period of time.   
l Unplug your monitor from the electric outlet before any service is performed.   
l Hg Lamp(s) inside this product contains mercury and must be recycled or disposed of according to local, state or federal laws. For more information, Go 
Or contact the electronic industries alliance:  http://www.eiae.org  for more information.   
Contacting Dell  
You can contact Dell through the Internet and by phone:  
l   For support through the web, go to  support.dell.com  .   
l   For worldwide support through the web, use the  Choose A Country/Region  menu near the bottom of the page, or see the web addresses listed in the 
following table.   
l   For support by e - mail, see the e - mail addresses listed in the following table.   
    NOTE:  Toll - free numbers are for use within the country for which they are listed.  
    NOTE:  In certain countries, support specific to Dell? XPS? computers is available at a separate telephone number listed for participating countries. If you 
do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed 
appropriately.  
l   For support by phone, use the phone numbers and codes provided in the following table. If you need assistance in determining which codes to use, 
contact a local or an international operator.   
   NOTE:  The contact information provided was deemed correct at the time that this document went to print and is subject to change.   
Country (City)  
International Access Code 
Country Code  
City Code Service Type Area Codes,  
Local Numbers, and   
Toll - Free Numbers  
Web and E - mail Address
   Anguilla     Online Support   www.dell.com/ai 
  E - mail Address   la - [email protected] 
  Technical Support, Customer Service, Sales   toll - free: 800 - 335 - 0031
   Antigua and Barbuda    Online Support   www.dell.com.ag 
  la - [email protected]   
  Technical Support, Customer Service, Sales   1 - 800 - 805 - 5924
   Aomen  
  Country Code:  853        Technical Support     toll - free: 0800 - 105
  Customer Service (Xiamen, China)   34 160 910 
  Transaction Sales (Xiamen, China)   29 693 115
   Argentina (Buenos Aires)  
  International Access Code:  00    
  Country Code:  54    
  City Code:  11       Online Support   www.dell.com.ar 
  E - mail for Desktops and Portables    la - [email protected] 
  E - mail for Servers and EMC   Storage Products   [email protected]
  Customer Service   toll - free: 0 - 800 - 444 - 0730
  Technical Support  -  Dell PowerApp™, Dell PowerEdge™, Dell 
PowerConnect™, and Dell PowerVault™   toll - free: 0 - 800 - 222 - 0154
  Technical Support Services    toll - free: 0 - 800 - 444 - 0724
  Sales   0 - 810 - 444 - 3355 
   Aruba     Online Support    www.dell.com.aw  
  la - [email protected]  
  Technical Support, Customer Service, Sales   toll - free: 800 - 1578
   Australia (Sydney)  
  International Access Code: 
0011    
  Country Code:  61    
  City Code:  2       Online Support   support.ap.dell.com 
  support.ap.dell.com/contactus  
   Technical Support      
  Technical Support for XPS computers only   toll - free: 1300 790 877
  Home and Home Office   toll - free: 1300 - 655 - 533
  Medium and Large Business   toll - free: 1800 - 633 - 559
  Small Business, Education, Local Government   toll - free: 1800 - 060 - 889
  Customer Service   toll - free: 1300 - 662 - 196
   Austria (Vienna)  
  International Access Code: 
900    
  Country Code:  43       Online Support    support.euro.dell.com  
  [email protected]   
  Technical Support for XPS computers only   08 20 24 05 30 81
  Home/Small Business Sales   08 20 24 05 30 00
  Home/Small Business Fax   08 20 24 05 30 49
  Home/Small Business Customer Service   08 20 24 05 30 14  
						

							  City Code:  1       Home/Small Business Support   08 20 24 05 30 17
  Preferred Accounts/Corporate Customer Service   08 20 24 05 30 16
  Preferred Accounts/Corporate Support   08 20 24 05 30 17
  Switchboard   08 20 24 05 30 00
   Bahamas     Online Support     www.dell.com/bs  
  la - [email protected]  
  Technical Support, Customer Service, Sales   toll - free: 1 - 866 - 874 - 3038
   Barbados     Online Support   www.dell.com/bb
  la - [email protected]  
  Technical Support, Customer Service, Sales   1 - 800 - 534 - 3142
   Belgium (Brussels)  
  International Access Code:  00    
  Country Code:  32    
  City Code:  2       Online Support    support.euro.dell.com  
  Technical Support for XPS computers only   02 481 92 96
  General Support   02 481 92 88
  General Support Fax   02 481 92 95
  Customer Service   02 713 15 65
  Corporate Sales   02 481 91 00
  Fax   02 481 92 99
  Switchboard   02 481 91 00
   Bermuda     Online Support   www.dell.com/bm
  la - [email protected]  
  Technical Support, Customer Service, Sales   1 - 877 - 890 - 0751
   Bolivia     Online Support   www.dell.com/bo
  la - [email protected]  
  Technical Support, Customer Service, Sales   toll - free: 800 - 10 - 0238
   Brazil  
  International Access Code:  00    
  Country Code:  55    
  City Code:  51       Online Support    www.dell.com/br  
  [email protected]  
  Customer Service and Tech Support   0800 970 3355
  Technical Support Fax    51 2104 5470
  Customer Service Fax    51 2104 5480
  Sales   0800 970 3390
   British Virgin Islands     Technical Support, Customer Service, Sales   toll - free: 1 - 866 - 278 - 6820
   Brunei  
  Country Code:  673       Technical Support (Penang, Malaysia)   604 633 4966
  Customer Service (Penang, Malaysia)   604 633 3101
  or toll - free: 801 1012  
  Transaction Sales (Penang, Malaysia)   604 633 3101
  or toll - free: 801 1012  
   Canada (North York, Ontario)  
  International Access Code: 
011       Online Order Status    www.dell.ca/ostatus  
  Online Support    support.ca.dell.com
  AutoTech (automated Hardware and Warranty Support)   toll - free: 1 - 800 - 247 - 9362
  Customer Service    
  Home/Home Office   toll - free: 1 - 800 - 847 - 4096
  Small Business   toll - free: 1 - 800 - 906 - 3355
  Medium/Large Business, Government, Education   toll - free: 1 - 800 - 387 - 5757
  Hardware Warranty Phone Support    
  XPS Computers Only   toll - free: 1 - 866 - 398 - 8977
  Computers for Home/Home Office   toll - free: 1 - 800 - 847 - 4096
  Computers for Small/Medium/Large Business, Government   toll - free: 1 - 800 - 387 - 5757
  Printers, Projectors, Televisions, Handheld, Digital Jukebox, and 
Wireless   1 - 877 - 335 - 5767
  Sales    
  Home and Home Office Sales   toll - free: 1 - 800 - 999 - 3355
  Small Business   toll - free: 1 - 800 - 387 - 5752
  Medium/Large Business, Government   toll - free: 1 - 800 - 387 - 5755
  Spare Parts and Extended Service   1 866 440 3355
   Cayman Islands     Online Support   la - [email protected]
  Technical Support, Customer Service, Sales   1 - 877 - 262 - 5415
   Chile (Santiago)  
  Country Code:  56    
  City Code:  2       Online Support    www.dell.com/cl  
  la - [email protected]  
  Sales and Customer Support   toll - free: 1230 - 020 - 3397
  or 800 - 20 - 1385  
  Online Support    support.dell.com.cn  
  Technical Support E - mail    support.dell.com.cn/email 
  Customer Service E - mail    [email protected] 
  Technical Support Fax   592 818 1350
  Technical Support  -  XPS computers only   toll - free: 800 858 0540