Dell S2409w Users Guide

							Product Specific Problems  
   
 
   
 
Back to Contents Page  SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
Screen image is too small Image is centered on screen, but 
does not fill entire viewing area l Perform monitor reset on Factory Reset    
Cannot adjust the monitor with 
the buttons on the front panel OSD does not appear on the 
screen l Turn the monitor off and unplug the power cord and then plug back and power on    
No Input Signal when user 
controls pressed No picture, the LED light is green. 
When press  ,   or 
Menu key, the message  No 
VGA cable, No DVI - D cable or 
No HDMI cable  will appear.  l Check the signal source Make sure the Computer is not in power saving by moving mouse or 
pressing any key on the keyboard.    
l Check whether the signal cable is plugged in and seated properly.  Re - plug the signal cable if 
necessary.    
l Re - boot the computer or video player.    
The monitor will not fill the entire 
screen. The picture cant fill the height or 
width of the screen. l Due to the non - standard formats of DVDs, the monitor may not show the full screen pictures. 
NOTE:  When choosing DVI - D or HDMI,  Auto Adjust  function is not available.
COMMON SYMPTOMS   WHAT YOU EXPERIENCE   POSSIBLE SOLUTIONS  
No Sound Soundbar has power  -  power 
indicator is on. l Plug the audio line - in cable into the computers audio out jack.   
l Set all Windows volume controls to their maximum.   
l Play some audio content on the computer (i.e. audio CD, or MP3).   
l Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting. 
l Clean and reseat the audio line - in plug.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Distorted Sound Computers sound card is used 
as the audio source. l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the sound card. 
l Set all Windows volume controls to their midpoints.   
l Decrease the volume of the audio application.   
l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume setting. 
l Clean and reseat the audio line - in plug.   
l Troubleshoot the computers sound card.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Distorted Sound Other audio source is used. l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the audio source. 
l Decrease the volume of the audio source.   
l Turn the Power/Volume knob on the Soundbar counter - clockwise to a lower volume setting. 
l Clean and reseat the audio line - in plug.   
Unbalanced Sound Output Sound from only one side of 
Soundbar l Clear any obstructions between the Soundbar and the user.   
l Confirm that the audio line - in plug is completely inserted into the jack of the sound card or audio 
source.   
l Set all Windows audio balance controls (L - R) to their midpoints.   
l Clean and reseat the audio line - in plug.   
l Troubleshoot the computers sound card.   
l Test the Soundbar using another audio source (i.e. portable CD player).   
Low Volume Volume is too low. l Clear any obstructions between the Soundbar and the user.   
l Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting. 
l Set all Windows volume controls to their maximum.   
l Increase the volume of the audio application.   
l Test the Soundbar using another audio source (i.e. portable CD player).