Eizo Flexscan Ev2023w Users Manual

							
1Chapter 3  Connecting Cables

●	To	set	input	signal	selection	[Input	Signal]
SettingFunction
AutoThe monitor recognizes the connector through which PC signals are input.When either PC is turned off or enters the power-saving mode, the monitor automatically displays signals of another PC.
ManualThe monitor detects only the PC’s signals currently displaying automatically. Select an active input signal with .
[Input	signal	setting]
(1) Choose  from the Adjustment menu, and press 
.
(2)  Choose  from the  menu, and press 
.
The  menu appears.
(3) Select “Auto” or “Manual” with  or , and press .
The setting is completed.
NOTE
• When “Auto” is selected for , the monitor’s power-saving 
function works only when the two 
PCs are in the power-saving mode.
 
						

							
Chapter 4  Troubleshooting

Chapter		 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your local dealer.
•  No-picture problems → See No.1 - No.2.
•  Imaging problems (digital input) → See No.3 - No.8.
•  Imaging problems (analog input) → See No.3 - No.12.
•  Other problems → See No.13 - No.18.
Problems Possible	cause	and	remedy
1.	 No	picture • Power indicator does not light. • 
Check whether the power cord is connected correctly. If 
the problem persists, turn off the monitor, and then turn it 
on again a few minutes later.
•  Turn the main power switch on.
•  Press 
.
•  Power indicator is lighting blue. • Set each adjusting value in [Brightness], [Contrast] and 
[Gain] to higher level. (see page 19, 21)
•  Power indicator is lighting orange. • Switch the input signal with 
.
•  Operate the mouse or keyboard.
•  Check whether the PC is turned on.
•  When the EcoView Sense is on, the monitor may have 
shifted to the power saving mode. Come near to the 
monitor.
.	 The	message	below	appears.
This message appears when the signal is not input correctly even when the monitor functions properly.
•  This message appears when no signal is input.
• The message shown left may appear, because some 
PCs do not output the signal soon after power-on.
•  Check whether the PC is turned on.
•  Check whether the signal cable is connected properly. 
•  Switch the input signal with 
.
•  The message shows that the input signal is out of the 
specified frequency range. (Such signal frequency is 
displayed in red.)
  Example:
• Check whether the signal setting of your PC matches 
the resolution and the vertical frequency settings for the 
monitor. (see page 9)
•  Reboot the PC.
•  Select an appropriate display mode using the graphics 
board’s utility. Refer to the manual of the graphics board 
for details.
 fD  : Dot Clock
(Displayed only when the digital signal inputs)
  fH  : Horizontal Frequency
  fV  : Vertical Frequency
.	 The	screen	is	too	bright	or	too	dark. • Adjust using [Brightness] or [Contrast]. (The LCD 
monitor backlight has a fixed life span. When the screen 
becomes dark or begins to flicker, contact your local 
dealer.)
.	 Characters	are	blurred. • Check whether the signal setting of your PC matches 
the resolution and the vertical frequency settings for the 
monitor. (see page 9)
•  Adjust using [Smoothing]. (see 
page 17)
 
						

							
Chapter 4  Troubleshooting
ProblemsPossible	cause	and	remedy
.	 Afterimages	appear. • Afterimages are particular to LCD monitors. Avoid 
displaying the same image for a long time.
•  Use the screen saver or power save function to avoid 
displaying the same image for extended periods of time.
6.	 Green/red/blue/white	dots	or	defective	dots	remain	 on	the	screen. • 
This is due to LCD panel characteristics and is not a 
failure.
7.	 Interference	patterns	or	pressure	marks	remain	on	 the	screen. • 
Leave the monitor with a white or black screen. The 
symptom may disappear.
8.	 Noise	appears	on	the	screen. • When entering the signals of analog input, change the 
setting to “On” in  from the  
menu.
•  When entering the signals of HDCP system, the normal 
images may not be displayed immediately.
9.	 Display	position	is	incorrect.
•  Adjust image position so that it is displayed properly 
within the display area using [Position]. (see page 17)
•  If the problem persists, use the graphics board’s utility if 
available to change the display position.
10.	 Vertical	bars	appear	on	the	screen	or	a	part	of	the	 image	is	flickering.
• Adjust using [Clock]. (see page 16)
11.	 Whole	screen	is	flickering	or	blurring.
•  Adjust using [Phase]. (see page 16)
1.	 Upper	part	of	the	screen	is	distorted	as	shown	 below.																			
• This is caused when both composite sync (X-OR) 
signal and separate vertical sync signal are input 
simultaneously. Select either composite signal or 
separate signal.
1.	 The		icon	on	the	 Adjustment	menu	
	cannot	be	selected. • 
You cannot choose the smoothing icon when the screen 
is displayed in the following resolutions or settings.
• 1600 × 900 (EV2023W)
•  1920 × 1080 (EV2303W)
•  Select [Normal] during .
1.	 The	adjustment	menu	does	not	appear. • Check whether the operation lock function works. 
 
(see page 27)
1.	 The	FineContrast	mode	is	not	displayed. • Check whether the Main menu of Adjustment menu is 
displayed. (see page 10)
16.	 The	auto	adjust	function	does	not	work	correctly. • This function does not work when digital signal is input.
•  This function does not work correctly with some graphics 
boards.
17.	 No	audio	output. • Check whether the mini jack cable is correctly 
connected.
•  Check whether volume is set to 0.
•  Check the setting of the PC and the audio playback 
software.
 
						

							
Chapter 4  Troubleshooting
ProblemsPossible	cause	and	remedy
18.	 (When	using	EcoView	Sense)
	
The	images	remains	to	be	displayed	when	you	
move	away	from	the	monitor.	The	images	does	not	
reappear	when	you	come	near	it. • 
Check the setting environment of the monitor. 
EcoView Sense may not work correctly in the following 
environments.
• There is something that reflects the light such as mirror 
or glass in front of the sensor.
•  The monitor is located in a place that receive direct 
sunlight.
•  There is some infrared device near the monitor.
•  There is some obstacle in front of the sensor.
•  Check whether any dirt on the sensor. Clean the sensor 
with a soft cloth.
•  Check whether you are in front of the monitor. The 
infrared ray is emitted vertically from the sensor to detect 
a person.
•  Check whether the off timer function is on. If it is on, the 
monitor turns off automatically after a specified time has 
passed. Therefore, the images does not reappear on the 
screen even though you come near to it. Press  to turn on the monitor (see page 22).
 
						

							
Chapter 5  Reference

Chapter		 Reference
-1	 Attaching	an	Arm
The stand can be removed and replaced with an arm (or another stand) to be 
attached to the monitor. Use an arm or stand of EIZO option.
1	 When	using	the	monitor	with	"Portrait"	position,	change	the	
position	to	"Landscape".
2	 Lay	the	LCD	monitor	on	a	soft	cloth	spread	over	on	a 	stable	
surface	with	the	panel	surface	facing	down.
Attention
•  When attaching an arm or stand, 
follow the instructions of their user’s 
manual.
•  When using another manufacturer’s 
arm or stand, confirm the following in 
advance and select one conforming to 
the VESA standard. Use the M4 × 12 
screws supplied with this monitor.
– Clearance between the screw holes: 
100 mm × 100 mm
–  Thickness of plate: 2.6 mm
–  Strong enough to support weight of 
the monitor unit (except the stand) 
and attachments such as cables.
•  When using an arm or stand, attach it 
to meet the following tilt angles of the 
monitor.
– Up 45 degrees, down 45 degrees 
(horizontal display, and vertical 
display rotated 90 degrees 
clockwise)
•  Connect the cables after attaching an 
arm.
•  Do not move the removed stand up 
and down. Doing so may result in 
injury or device damage.
 
						

							
6Chapter 5  Reference

3	 Remove	the	stand.
●	 FlexStand
Remove the stand from the monitor while releasing the lock.
●	 TriStand
Prepare a screwdriver. Loosen the screw securing the unit and the stand with 
the screwdriver.
4	 Attach	the	monitor	to	the	arm	or	stand.
Secure the monitor to the arm or stand using the screws specified in the 
user’s manual of the arm or stand.
 
						

							
7Chapter 5  Reference

-	 Attaching	the	FlexStand
The once removed the FlexStand can be attached to the monitor again with the 
following procedures.
1	 Put	the	insertion	part	of	the	stand	in	the	slot	of	the	monitor.
At the time, use as a guide that the marks (1) on the stand match to the 
screw holes (2) of the monitor.


2	 Attach	the	stand	moving	the	monitor	toward	the	stand.
Make sure that the lock is latched with clicking sound shown in the figure 
below.
CorrectIncorrect
Marks
Screw holes
 
						

							
8Chapter 5  Reference

-	 Attaching	the	TriStand
The once removed the TriStand can be attached to the monitor again with the 
following procedures.
1	 Lay	the	LCD	monitor	on	a	soft	cloth	spread	over	on	a	stable	
surface	with	the	panel	surface	facing	down.
2	 Put	the	insertion	part	of	the	stand	in	the	slot	of	the	monitor.
3	 Prepare	a	screwdriver.	Press	the	upper	part	of	the	stand	 against	the	unit	and	tighten	the	screw	with	the	screwdriver	to	
fix	the	stand	to	the	unit.
 
						

							
9Chapter 5  Reference

-	 Folding	the	TriStand
Perform the following procedures to remove the stand base and fold the stand 
when re-packing a monitor with a TriStand.
1	 Open	the	cable	holder.
2	 Adjust	the	monitor	to	its	lowest	position,	and	insert	a	pin	into	
the	stand.
3	 Lay	the	LCD	monitor	on	a	soft	cloth	spread	over	on	a 	stable	
surface	with	the	panel	surface	facing	down.
4	 Open	the	cover	of	stand	base.
Downloaded	from	ManualMonitor.com	Manuals 
						

							
0Chapter 5  Reference

5	 Rotate	the	stand	base	in	a	counterclockwise	direction	while	holding	down	the	protrusion,	and	then	remove	the	stand	base.
Downloaded	from	ManualMonitor.com	Manuals