Epson Aculaser C1700 User Manual

							Note:
If the problem continues even though you have taken suggested actions described above, contact the
Epson local representative office or an authorised dealer.
Color Registration Is out of Alignment
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							ProblemAction
Color registration is out of alignment. Execute auto color registration adjustment.
1. Launch the Printer Setting Utility, and click Color Registration Adjustment on
the Printer Maintenance tab.
2. Deselect the check box next to On.
3. Click the Start button next to Auto Correct.
Clean the CTD sensor.
1. Clean the CTD sensor.
2. Launch the Printer Setting Utility, and click Color Registration Adjustment on
the Printer Maintenance tab.
3. Deselect the check box next to On.
4. Click the Start button next to Auto Correct.
See also:
“Cleaning the Color Toner Density (CTD) Sensor” on page 105
Print the color registration chart and manually correct the color registration.
1. Launch the Printer Setting Utility, and click Color Registration Adjustment on
the Printer Maintenance tab.
2. Deselect the check box next to On.
3. Click the Start button next to Print Color Regi Chart.
4. Select the paper size, and then click OK.
The color registration chart is printed.
5. Check the values with the straight lines on the chart.
6. Select the value for each color on the Printer Setting Utility.
7. Click the Apply New Settings button.
8. Click the Start button next to Print Color Regi Chart to print the color
registration chart again.
9. Adjust till all straight lines are at the value of 0.
See also:
“Adjusting Color Registration” on page 93
Note:
If the problem continues even though you have taken suggested actions described above, contact the
Epson local representative office or an authorised dealer.
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							Protrudent/Bumpy Paper
ProblemAction
Printed surface got protrudent/bumpy. Clean up the fusing unit.
1. Load one sheet of paper on the MPF, and then print a solid image all over paper.
2. Load the printed sheet with the side to be printed on facing down, and then print
a blank sheet of paper.
Note:
If the problem continues even though you have taken suggested actions described above, contact the
Epson local representative office or an authorised dealer.
Adjusting Color Registration
This section describes how to adjust the color registration when you first install the printer or after
moving it to a new location.
Performing Auto Correct
Auto Correct allows you to correct the color registration automatically.
The Printer Setting Utility
The following procedure uses Microsoft® Windows® XP as an example.
1. Click start — All Programs — EPSON — EPSON Printer Software — EPSON AL-C1700 —
Printer Setting Utility.
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							Note:
The Select Printer window appears in this step, when multiple print drivers are installed on your
computer. In this case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility opens.
2. Click the Printer Maintenance tab.
3. Select Color Registration Adjustment from the list at the left side of the page.
The Color Registration Adjustment page is displayed.
4. Deselect the check box next to On.
5. Click the Start button next to Auto Correct.
The color registration is corrected automatically.
Printing the Color Registration Chart
The Printer Setting Utility
The following procedure uses Windows XP as an example.
1. Click start — All Programs — EPSON — EPSON Printer Software — EPSON AL-C1700 —
Printer Setting Utility.
Note:
The Select Printer window appears in this step, when multiple print drivers are installed on your
computer. In this case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility opens.
2. Click the Printer Maintenance tab.
3. Select Color Registration Adjustment from the list at the left side of the page.
The Color Registration Adjustment page is displayed.
4. Deselect the check box next to On.
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							5. Click the Start button next to Print Color Regi Chart.
6. Select the paper size, and then click OK.
The color registration chart is printed.
Determining Values
On the color registration chart printed, find the straightest lines where the two black lines and the
colored line are most closely aligned for each color (Y, M, and C).
If you find the straightest line, make a note of the value (-5 – +5) indicated by the straightest line for
each color.
When the value is 0 for each color, you do not need to adjust the color registration.
When the value is not 0, enter the value according to the procedure in “Entering Values” on
page 96.
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							Entering Values
The Printer Setting Utility
Using the Printer Setting Utility, enter the values that you found in the color registration chart to make
adjustments.
The following procedure uses Windows XP as an example.
1. Click start — All Programs — EPSON — EPSON Printer Software — EPSON AL-C1700 —
Printer Setting Utility.
Note:
The Select Printer window appears in this step, when multiple print drivers are installed on your
computer. In this case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility opens.
2. Click the Printer Maintenance tab.
3. Select Color Registration Adjustment from the list at the left side of the page.
The Color Registration Adjustment page is displayed.
4. Deselect the check box next to On.
5. Select the value you checked in the color registration chart, and then click the Apply New
Settings button.
6. Click the Start button next to Print Color Regi Chart.
7. Select the paper size, and then click OK.
The color registration chart is printed with the new values.
8. Adjust until all straight lines are at the value of 0. Show image of before and after adjustment will
help.
Important:
❏After printing the color registration chart, do not turn off the printer until the printer motor has
stopped running.
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							❏If 0 is not next to the straightest lines, determine the values and adjust the printer again.
Noise
Note:
In this section, the procedures use the Printer Setting Utility.
See also:
“Printer Setting Utility (Windows Only)” on page 19
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							ProblemAction
The printer makes a strange noise. Locate the cause of the problem by removing the toner cartridges.
1. Remove the toner cartridges.
2. Launch the Printer Setting Utility, and click Machine Check on the Diagnosis
tab.
3. Select Main Motor Operation Check from the drop-down list box, and click the
Start button.
4. Click the Play of Sound button to check the motor sound.
See also:
“Replacing Toner Cartridges” on page 107
If the noise generated from the printer matches with the noise from the Play of
Sound button, contact the Epson local representative office or an authorised
dealer.
Perform Dispense Motor Check.
1. Ensure that the toner cartridges are removed.
2. Launch the Printer Setting Utility, and click Machine Check on the Diagnosis
tab.
3. Select Dispense Motor Check(Yellow), Dispense Motor Check(Magenta),
Dispense Motor Check(Cyan), or Dispense Motor Check(Black) from the
drop-down list box, and click the Start button.
4. Click the Play of Sound button to check the motor sound.
5. Repeat steps 3 and 4 to perform Dispense Motor Check for the rest of the toner
cartridges.
Note:
❏You can perform Dispense Motor Check for CMYK in any order you desire.
❏Do not check the operation of the dispense motor repeatedly.
If the noise generated from the printer matches with the noise from the Play of
Sound button, contact the Epson local representative office or an authorised
dealer.
Reinstall the toner cartridges and perform Dispense Motor Check.
If the noise generated from the printer matches with the noise from the Play of
Sound button, contact the Epson local representative office or an authorised
dealer.
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							Other Problems
ProblemAction
Condensation has occurred inside the
printer.This usually occurs within several hours after you heat the room in winter. This also
occurs when the printer is operating in a location where relative humidity reaches
85% or more. Adjust the humidity or relocate the printer to an appropriate
environment.
Contacting Service
When you call for printer service, be prepared to describe the problem you are experiencing or the
indicator status on the operator panel.
You need to know the model of your printer and serial number. For the model name, see the label on
the rear door of your printer. For the serial number, see the label on the toner access cover of your
printer.
Getting Help
Epson provides several automatic diagnostic tools to help you produce and maintain print quality.
Operator Panel Lights
The operator panel provides you with information on errors and warnings. When an error or warning
condition occurs, the operator panel indicators inform you of the problem.
See also:
“Understanding the Operator Panel Lights” on page 62
 Status Monitor Alerts
The Status Monitor is a tool that is included on the Software Disc. It automatically checks the printer
status when you send a print job. If the printer is unable to print your job, the Status Monitor
automatically displays an alert on your computer screen to let you know that the printer needs
attention.
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							Non Genuine Toner Mode
When toner within a toner cartridge is empty, a toner indicator lights up or blinks, and at the same
time, the 
 (Error) indicator lights up depending on the printer status. For details on indicators, refer to
“Understanding the Operator Panel Lights” on page 62.
When you want to use the printer in the Non Genuine Toner mode, enable the Non Genuine Toner
mode and replace the toner cartridge.
Important:
If you use the printer in the Non Genuine Toner mode, the performance of the printer may not be at its
optimum. And any problems that may arise from the use of the Non Genuine Toner mode are not
covered by our quality guarantee. The continuous use of the Non Genuine Toner mode can also cause the
printer to break down, and any repair charges for such break down will be incurred by users.
Note:
To disable the Non Genuine Toner mode, deselect the check box next to On on the Non Genuine Toner
page on the Printer Setting Utility.
The Printer Setting Utility (for Windows)
The following procedure uses Windows XP as an example.
1. Click start — All Programs — EPSON — EPSON Printer Software — EPSON AL-C1700 —
Printer Setting Utility.
Note:
The Select Printer window appears in this step, when multiple print drivers are installed on your
computer. In this case, click the name of the desired printer listed in Printer Name.
The Printer Setting Utility opens.
2. Click the Printer Maintenance tab.
3. Select Non Genuine Toner from the list at the left side of the page.
The Non Genuine Toner page is displayed.
4. Select the check box next to On, and then click the Apply New Settings button.
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