Epson Aculaser M2010D User Manual

							Troubleshooting111
The edges of texts and/or images are not smooth
The EPSON Screen Fonts are not installed. The screen fonts must be installed on the computer that you are 
using. Otherwise, the font that you select is substituted by some 
other font for display on the screen.
Cause What to do
(PCL6 mode only) The resolution is set to Fast (300 
dpi).Access the printer driver, click the Graphics tab, then select Fine 
(600 dpi) as the resolution.
The printer does not have sufficient memory. Increase the printer memory.
(PCL6 mode only) The RITech is set to Off. Access the printer driver, click the Graphics tab, then select On 
for RITech from the drop-down list.
 
						

							About the Printer Software for Windows112
Chapter 7 
About the Printer Software for Windows
Using the Printer Driver 
The printer driver is the software that allows you to adjust printer settings to get the best results.
Note:
The printer driver’s online help provides details on printer driver settings.
Note for Windows Vista users:
Do not press the power button or put your computer to standby or hibernate mode manually during printing.
Accessing the printer driver
You can access the printer driver directly from any application programs, and from your Windows 
operating system.
The printer settings made from any Windows applications override the setting made from the 
operating system.
From the application
Click Print, Print Setup, or Page Setup from the File menu. As necessary, click Setup, Options, 
Properties, or a combination of these buttons.
Windows Vista users
Click Start, click Control Panel, then double-click Printers. Right-click your printers icon, 
then click Printing Preferences.
Windows XP, Server 2003 users
Click Start, click Printers and Faxes. Right-click your printer’s icon, then click Printing 
Preferences.
Windows 2000 users
Click Start, point to Settings, then click Printers. Right-click your printer’s icon, then click 
Printing Preferences.
 
						

							About the Printer Software for Windows113
Printing a status sheet
To confirm the current status of the printer, print a status sheet from the printer driver.
1. Access the printer driver.
2. Click the Optional Settings tab and then click Status Sheet.
Changing the Printer Settings
You can change the printer settings, such as tray, printing, and setup menu. To open the dialog box, 
click Printer Setting on the Optional Settings tab.
Making Extended Settings
You can make various settings in the Extended Settings dialog box. To open the dialog box, click 
Extended Settings on the Optional Settings tab.
Making Optional Settings
You can update the installed option information manually if you have installed options to your 
printer.
1. Access the printer driver.
2. Click the Optional Settings tab, then select Update the Printer Option Info Manually.
3. Click Settings. The Optional Settings dialog box appears.
4. Make settings for each installed option, then click OK.
Displaying consumable information
The remaining service life of the toner cartridge is displayed on the Basic Settings tab.
Note:
❏This function is available only when EPSON Status Monitor is installed.
❏This information might be different from the information displayed in EPSON Status Monitor. Use 
EPSON Status Monitor to get more detailed information about consumables.
 
						

							About the Printer Software for Windows114
❏If the genuine EPSON toner cartridge is not used, the level indicator and the alert icon showing the 
remaining service life are not displayed.
Ordering Consumables
Click the Order Online button on the Basic Settings tab. See “Order Online” on page 122 for details.
Note:
This function is available only when EPSON Status Monitor is installed.
Using EPSON Status Monitor
EPSON Status Monitor is a utility program that monitors your printer and gives you information 
about its current status.
Installing EPSON Status Monitor
1. Make sure that the printer is off and that Windows is running on your computer.
2. Insert the printer software CD-ROM in the CD-ROM drive.
Note:
❏If the Epson Installation Program screen does not appear automatically, click   Start, then click 
Computer (for Windows Vista) or click the My Computer icon on the desktop (for Windows XP, 
2000 or Server 2003). Right-click the CD-ROM icon, click Open in the menu that appears, then 
double-click Epsetup.exe.
❏If the language selection window appears, select your language.
 
						

							About the Printer Software for Windows115
3. Click Custom Install.
Note:
❏See the Network Guide for information on installing EPSON Status Monitor on a network.
❏If you want to use the printer via the print server, you have to install EPSON Status Monitor from 
the CD-ROM with administrator privileges in each client.
4. Click EPSON Status Monitor.
5. Make sure that your printer’s icon is selected, and click OK.
6. Read the license agreement statement, then click Accept.
7. Select your country or region, then click OK. EPSON Web site is registered.
Note:
❏Be sure to register the Web site to order consumables online.
❏If you click the Cancel button, the Web site is not registered, but the EPSON Status Monitor 
installation continues.
8. When the installation is complete, click OK.
 
						

							About the Printer Software for Windows116
Accessing EPSON Status Monitor
Right-click the EPSON Status Monitor tray icon on the taskbar, then select the printer name and 
menu you want to access.
Note:
❏You can also access EPSON Status Monitor by clicking the Simple Status button on the Optional 
Settings tab on the printer driver.
❏The Order Online dialog box also appears by clicking the Order Online button on the Basic Settings tab 
in the printer driver.
*You can also access any of the menus by clicking the appropriate tab on each information window.
Note for Windows Vista users:
EPSON Status Monitor is not available for monitoring Netware printers.
About You can obtain information about EPSON Status Monitor such as 
product versions or interface versions.
Simple Status You can check printer status, errors, and warnings.
Detailed Status
*You can monitor detailed printer status. When a problem occurs, the 
most probable solution is displayed. See “Detailed Status” on page 
117.
Consumables 
Information
*You can obtain information on paper sources and consumable 
products. See “Consumables Information” on page 118.
Job Information
*You can check print job information. See “Job Information” on page 
119.
Notice Settings You can make specific monitoring settings. See “Notice Settings” on 
page 121.
Order Online You can order consumables online. See “Order Online” on page 
122.
Tray Icon Settings You can set the information to display when the Tray icon is 
double-clicked.
 
						

							About the Printer Software for Windows117
Note for Windows XP users:
EPSON Status Monitor is not available when printing from a Remote Desktop connection.
Note for Netware users:
When monitoring NetWare printers, a Novell Client that corresponds to your operating system must be 
used. Operation is confirmed for the versions below:
❏For Windows XP or 2000:
Novell Client 4.91 SP1 for Windows 2000/XP
❏To monitor a NetWare printer, connect only one print server to each queue. For directions, see the 
Network Guide for the printer.
❏You cannot monitor a NetWare queue printer beyond the IPX router because the setting for IPX hops is 
0.
❏This product supports NetWare printers configured by a queue-based printing system such as Bindery 
or NDS. You cannot monitor NDPS (Novell Distributed Print Services) printers.
Detailed Status
 
						

							About the Printer Software for Windows118
Consumables Information
Note:
The remaining service life of the toner cartridge is displayed only if the genuine EPSON toner cartridge is 
used.
a. Paper: Displays the paper size, the paper type and the approximate amount of 
paper remaining in the paper source.
b. Toner: Indicates the remaining service life of the toner cartridge. The toner icon 
flashes when the toner cartridge has some error or has neared the end of 
its service life.
c. Order Online 
button:Clicking this button enables you to order consumables online. See “Order 
Online” on page 122 for details.
 
						

							About the Printer Software for Windows119
Job Information
Note for Windows XP users:
Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with 
Windows clients do not support the job management function.
a. Job Name: Displays the user’s print job names. Other user’s print jobs are displayed as 
--------.
b. Status: Waiting: Indicates the print job is waiting to be printed.
Spooling: Indicates the print job is being spooled on your 
computer.
Deleting: Indicates the print job is being deleted.
Printing: Indicates the print job is printed currently.
Completed: Indicates the print job has been finished.
Canceled: Indicates the print job has been cancelled.
 Held: Indicates the print job is on hold.
c. User: Displays the user name.
d. Computer: Displays the name of the computer that sent the print job.
e. Cancel Job 
button:Cancels the selected print job.
f. Refresh 
button:Refreshes the information on this menu.
g. Display 
Settings 
button:Displays the Display Settings dialog box to select items and the order they 
are displayed on the Job Information screen and to select the type of jobs 
to be displayed.
 
						

							About the Printer Software for Windows120
The Job Information tab is available when the following connections are used:
Server and Client Environments:
❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 LPR connection with 
Windows Vista, Vista x64, XP, XP x64, or 2000 clients.
❏When using the shared Windows Vista, Vista x64, 2000, Server 2003, or Server 2003 x64 
Standard TCP/IP connection with Windows Vista, Vista x64, XP, XP x64, or 2000.
❏When using the shared Windows Vista, Vista x64, 2000, Server 2003, or Server 2003 x64 
EpsonNet Print TCP/IP connection with Windows Vista, Vista x64, XP, XP x64, or 2000 clients.
Client only Environments:
❏When using the LPR connection (in Windows Vista, Vista x64, XP, XP x64, 2000, Server 2003, or 
Server 2003 x64).
❏When using the Standard TCP/IP connection (in Windows Vista, Vista x64, XP, XP x64, 2000, 
Server 2003, or Server 2003 x64).
❏When using the EpsonNet Print TCP/IP connection (in Windows Vista, Vista x64, XP, XP x64, 
2000, Server 2003, or Server 2003 x64).
Note:
You cannot use this function in the following situations:
❏When using an optional Ethernet interface card that does not support the job management function.
❏When the NetWare connections do not support the job management function.
❏When the printing jobs from NetWare and NetBEUI are displayed as “Unknown” on the Job 
Management menu.
❏Note that if the user account used to log on to a client is different from the user account used to connect 
to the server, the Job Management function is not available.