Epson Emp Monitor V4.22 User Manual

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Setting the mail notification functionThe mail notification function can be used to send corresponding notification 
messages to a preset e-mail address when a projector that is connected to the 
network assumes a certain status, or if it experiences a problem or warning. By 
using this function, the operator can be notified of a projectors status or 
problems even when the operator is in a different location from the projectors.
PROCEDURE
Select Mail notification function from the Tool 
menu.
The Set mail notification function window will be 
displayed.
Set the following parameters.
TIP
 Up to three addressees (destinations) can be registered and 
messages can be sent to all of them at once. 
 If a critical problem develops with a projector which causes it to 
suddenly stop working, it may not be possible for the projector to 
send a message notifying an operator of the problem.
 If Standby Mode is set to Network ON or Network 
Monitoring is set to ON in the projector configuration menus, 
you can monitor the projector even when it is in standby mode 
(when its power is turned off).
 s
Projectors Users Guide
 On some projectors, the mail notification function can be set in the 
configuration menu. When notification messages are set to be sent 
in the projectors configuration menu, both the settings in the 
configuration menu and settings made on EMP Monitor are 
functional.
 Detectable status with the mail notification function differs with the 
projector you are using.
1
Mail notification 
function
Set to ON to use the mail notification function.
SMTP server 
IP address
Enter the IP address of the SMTP server. 
Up to a maximum of 255 bytes can be entered.
When you change a port number of the SMTP 
server, specify this port number. The default value 
is 25.
You can enter a valid number from 1 to 65535.
Sender mail 
address
Enter the senders e-mail address. Up to a 
maximum of 255 bytes can be entered. 
Recipient 
mail address 1
Specify the destination addresses for the 
notification e-mail. Up to three destinations can be 
set. Up to a maximum of 255 bytes can be entered.
Recipient 
mail address 2Recipient 
mail address 32 
						

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Setting the mail notification function
Click [Notification event] and check the items for mail 
notification in the window that appears.Click [OK].
When the Set mail notification function window appears 
again, repeat Steps 3 and 4 to set the events to be notified.
When the setup is complete, click [OK].
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An e-mail notifying the operator of a problem/warning/status is issued
If the projector experiences a problem or enters a status requiring attention, 
an e-mail like that shown below is  sent to the address specified for 
Recipient mail address.
If there is more than one problem , warning, or status, the corresponding 
messages are output to separate lines.
The details contained in the e-mail m essage can consist of the following.
Messages to inform that the projector has recovered from the error or 
warning statuses are sent.
Item
Details shown
E-mail subject
[Display name displayed in Grouping view or 
Detail list view] Proj ector status notification
Body
 has entered the following 
status.

Message
Remedy
Internal Error
Reading the indicators
s Reading the Indicators  in the projectors 
Users Guide
Fan errorSensor errorLamp Cover OpenLamp failure at power onLamp ErrorHigh internal 
temperature errorLow air flow errorAir filter air flow sensor 
error
High-temperature 
warning
Reading the indicators
s Reading the Indicators  in the projectors 
Users Guide
Replace LampReplace Air FilterNo Air FilterLow Air FlowAir Flow Sensor Err.Clean Air Filter NoticeNo signal
No image signals are being received by the 
projector. Check the connection status and 
check that the power for the connected 
equipment is turned on.
Other error
Stop using the projector, disconnect the 
power cable from the electrical outlet, and 
contact your local deal er or the nearest 
address provided in the  Support and Service 
Guide  supplied with the projector.
Supply System Error 
(Ballast)Auto Iris ErrorNetwork error (TCP 
connection error)
Check that the projectors power is turned on 
and the LAN cable is connected, and also 
check that Network Monitoring is set to 
ON and Standby Mode  is set to Network 
ON.
Network error (ESC/
VP.net communication 
error)
Check that the projector has been correctly 
connected to the network.
Network error (monitor 
password authentication 
error)
Check the projectors Monitor Password.
Message
Remedy 
						

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Application lock functionYou can use the application lock to prevent third parties from operating the 
projectors using EMP Monitor and from changing settings without authority. 
Opening and closing EMP Monitor and status monitoring can still be carried 
out even when the application lock is applied.
In addition, when a password has been set, the password must be entered in 
order to cancel the application lock. This ensures that the application lock can 
not be easily cancelled, and thus improves system security.Switching application lock between enabled and disabledfEnabling the lock
PROCEDURESelect Application lock from the Tool menu.
The application lock will be enabled and no operations will be 
possible other than opening and closing EMP Monitor and disabling 
the application lock.
fDisabling the lockPROCEDURE
Select Application unlock from the Tool menu.
The password entry window will be displayed, so 
enter the set password and then click [OK].
If no password has been set (default setting), click [OK] 
without entering a password. It is recommended that you enter a 
password in order to strengthen security.
The application lock will be cancelled and operations can be 
carried out as normal.
Setting a password for cancelling application lock
Carry out the following operations while application lock is cancelled.PROCEDURE
Select Environment setup from the Tool menu.
The Environment setup window will be displayed.Select Change the application lock password.Enter the password in both the New password and 
New password (confirm) boxes and then click [OK].
The password can be up to 16 bytes in length. Single-byte 
alphanumeric characters can be used.
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34
TroubleshootingProjectors cannot be monitored or controlled An e-mail message is not sent when a problem 
occurs with a projector
Cause
Remedy
Is the projector connected to 
the network correctly?
Connect the network cable correctly. 
sNetwork Cable Connections in the 
projectors  Users Guide
Has the projector been set 
up correctly for connection 
to the network?
Check the settings for the Network 
configuration menu command.
sProjectors  Users Guide
Has EMP Monitor been 
installed on the computer 
correctly?
Uninstall EMP Monitor and then re-install 
it. 
Are all the projectors that 
you want to control or 
monitor registered?
Register the projectors.  sp.7
Is the projectors Network 
Monitoring or Standby 
Mode configuration menu 
set to ON or Network 
ON?
In order to use EMP Monitor to monitor 
and control the projector when it is in 
standby mode, the projectors Network 
Monitoring or Standby Mode 
configuration menu must be set to ON or 
Network ON.
sProjectors  Users Guide
Cause
Remedy
Is the projector connected to 
the network correctly?
Connect the network cable correctly. 
sNetwork Cable Connections in the 
projectors  Users Guide
Has the projector been set 
up correctly for connection 
to the network?
Check the settings for the Network 
configuration menu command.
sProjectors  Users Guide
Have the SMTP server IP 
address, port number and 
recipient e-mail address all 
been set correctly?
Check the setting details.
Is the projectors Network 
Monitoring or Standby 
Mode configuration menu 
set to ON or Network 
ON?
To use the mail notification function while 
the projector is in standby mode, set 
Network Monitoring or Standby Mode 
to ON or Network ON in the 
projectors conf iguration menus.
s Projectors  Users Guide
Has a critical problem 
developed causing the 
projector to momentarily 
stop working?
When the projector has momentarily 
stopped working, it cannot send e-mail 
messages. If the project or cannot be reset 
even after it has been  checked, contact your 
dealer or the nearest address provided in 
the  Support and Service Guide  supplied 
with the projector.
Is power being supplied to 
the projector?
Check if the power supply to the location 
where the projector is set up has been 
interrupted, or if the circuit breaker for the 
electrical outlet that  the projector is 
connected to has been tripped. 
						

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