Epson EPL N2550DTT User Manual
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2Copyright and Trademarks Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions. Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Features Zoran Corporation Integrated Print System (IPS) for print language emulation. NEST Office Kit Copyright © 1996, Novell, Inc. All rights reserved. A part of the ICC Profile contained within this product was created by Gretag Macbeth ProfileMaker. Gretag Macbeth is the registered trademark of Gretag Macbeth Holding AG Logo. ProfileMaker is the trademark of LOGO GmbH. IBM and PS/2 are registered trademarks of International Business Machines Corporation. Microsoft ® and Windows® are registered trademarks of Microsoft Corporation in the United States of America and other countries. Apple ® and Macintosh® are registered trademarks of Apple Computer, Inc. EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P 2 is a trademark of Seiko Epson Corporation. Coronet is a trademark of Ludlow Industries (UK) Ltd. Marigold is a trademark of Arthur Baker and may be registered in some jurisdictions. CG Times and CG Omega are trademarks of Agfa Monotype Corporation and may be registered in certain jurisdictions. Arial, Times New Roman and Albertus are trademarks of The Monotype Corporation and may be registered in certain jurisdictions.
Copyright and Trademarks3 ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery and ITC Zapf Dingbats are trademarks of International Typeface Corporation and may be registered in some jurisdictions. Antique Olive is a trademark of Fonderie Olive. Helvetica, Palatino, Times, Univers, Clarendon, New Century Schoolbook, Miriam and David are trademarks of Heidelberger Druckmaschinen AG which may be registered in certain jurisdictions. Wingdings is a trademark of Microsoft Corporation and may be registered in some jurisdictions. HP, HP LaserJet and PCL are registered trademarks of the Hewlett-Packard Company. Adobe, the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated, which may be registered in certain jurisdictions. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Copyright © 2006 Seiko Epson Corporation. All rights reserved.
4 Copyright and Trademarks Safety Instructions Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . 13 Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Power On/Off Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Chapter 1 Getting to Know Your Printer Where to Find Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Inside the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Options and Consumable Products . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Consumable products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Chapter 2 Printer Features and Various Printing Options Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 High-quality printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Toner save mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Resolution Improvement Technology (RITech) . . . . . . . . . . . . 31 Wide variety of fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Adobe PostScript 3 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 PCL6 Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Contents
5 Various Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Double-sided printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Fit to page printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Pages per sheet printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Watermark printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Overlay printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Web-Page Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Chapter 3 Paper Handling Paper Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Standard lower paper cassette . . . . . . . . . . . . . . . . . . . . . . . . . . 39 550-Sheet Universal Paper Cassette Unit . . . . . . . . . . . . . . . . . 39 Selecting a paper source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 MP tray and standard lower paper cassette . . . . . . . . . . . . . . . 43 550-Sheet Universal Paper Cassette Unit . . . . . . . . . . . . . . . . . 49 Output tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Printing on Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Thick paper and extra thick paper . . . . . . . . . . . . . . . . . . . . . . . 55 Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Loading a custom paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Chapter 4 Using the Printer Software with Windows About the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Making the print quality settings . . . . . . . . . . . . . . . . . . . . . . . . 59 Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Displaying information about consumables with the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Ordering Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
6 Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Using an overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Making Optional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Printing a status sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Monitoring Your Printer Using EPSON Status Monitor . . . . . . . . 86 Installing EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . 86 Accessing EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . 89 Information on EPSON Status Monitor . . . . . . . . . . . . . . . . . . 91 Simple Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Detailed Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Consumables Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Notice Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Order Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Tray Icon Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Uninstalling the printer driver . . . . . . . . . . . . . . . . . . . . . . . . 105 Uninstall the USB device driver . . . . . . . . . . . . . . . . . . . . . . . 108 Sharing the Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Setting up your printer as a shared printer . . . . . . . . . . . . . . 111 Using an additional driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Setting up clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Installing the printer driver from the CD-ROM . . . . . . . . . . 125 Chapter 5 Using the PostScript Printer Driver About the PostScript 3 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 System requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Using the PostScript Printer Driver with Windows . . . . . . . . . . . 129 Installing the PostScript printer driver for the parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Installing the PostScript printer driver for the USB interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
7 Installing the PostScript printer driver for the network interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Accessing the PostScript printer driver. . . . . . . . . . . . . . . . . . 134 Making changes to PostScript printer settings. . . . . . . . . . . . 135 Using AppleTalk under Windows 2000 . . . . . . . . . . . . . . . . . 136 Using the PostScript Printer Driver with Macintosh . . . . . . . . . . . 137 Installing the PostScript printer driver . . . . . . . . . . . . . . . . . . 137 Selecting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Accessing the PostScript printer driver. . . . . . . . . . . . . . . . . . 143 Making changes to PostScript printer settings. . . . . . . . . . . . 143 Chapter 6 Using the PCL6 Printer Driver About the PCL6 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Using the PCL6 Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Chapter 7 Using the Control Panel Using the Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 When to make control panel settings . . . . . . . . . . . . . . . . . . . 149 How to access the control panel menus . . . . . . . . . . . . . . . . . 149 Control Panel Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Tray Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Emulation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Printing Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Reset Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Parallel Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 USB Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 AUX Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 LJ4 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 PS3 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 ESCP2 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
8 FX Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 I239X Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Using the Cancel Job button . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Using the Reset menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Chapter 8 Installing Options 550-Sheet Universal Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . 194 Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Installing the 550-Sheet Universal Paper Cassette Unit. . . . 195 Removing the 550-Sheet Universal Paper Cassette Unit . . . 198 Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Installing the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198 Removing the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Installing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . 202 Removing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . 207 Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Installing an interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Removing an interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Chapter 9 Replacing Consumable Products Replacement Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Imaging Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Replacing an imaging cartridge . . . . . . . . . . . . . . . . . . . . . . . 214 Fuser Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Replacing the fuser unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
9 Chapter 10 Cleaning and Transporting the Printer Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Cleaning the pickup roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 For long distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 For short distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 Finding a place for the printer . . . . . . . . . . . . . . . . . . . . . . . . . 229 Chapter 11 Troubleshooting Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 Precautions for clearing jammed paper . . . . . . . . . . . . . . . . . 231 Jam A (Cover A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232 Jam A B (Cover A or B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Jam DM (Cover DM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 Jam MP A, Jam C1 A, Jam C2 A, Jam C3 A (All paper cassettes and Cover A) . . . . . . . . . . . . . . . . . . . . 242 Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245 The Ready light does not turn on. . . . . . . . . . . . . . . . . . . . . . . 245 The printer does not print (Ready light off) . . . . . . . . . . . . . . 245 The Ready light is on but nothing prints . . . . . . . . . . . . . . . . 246 The optional product is not available . . . . . . . . . . . . . . . . . . . 246 The Properties dialog box does not appear or it takes too much time to open it (For Windows Only) . . . . . . . . . 247 The amount of a toner remaining is not updated (For Windows users only) . . . . . . . . . . . . . . . . . . . . . . . . . . 247 Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248 The font cannot be printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248 Printout is garbled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248 The printout position is not correct . . . . . . . . . . . . . . . . . . . . . 249 Graphics do not print correctly . . . . . . . . . . . . . . . . . . . . . . . . 249 Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . . 249 White dots appear in the printout . . . . . . . . . . . . . . . . . . . . . . 250 Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . . 250 Half-tone images print unevenly . . . . . . . . . . . . . . . . . . . . . . . 251
10 Toner smudges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251 Areas are missing in the printed image . . . . . . . . . . . . . . . . . 252 Completely blank pages are output . . . . . . . . . . . . . . . . . . . . 252 The printed image is light or faint . . . . . . . . . . . . . . . . . . . . . 253 The non-printed side of the page is dirty . . . . . . . . . . . . . . . 254 Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 Print quality decreased . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 Insufficient memory for current task . . . . . . . . . . . . . . . . . . . 254 Insufficient memory to print all copies . . . . . . . . . . . . . . . . . 254 Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 Paper does not feed properly . . . . . . . . . . . . . . . . . . . . . . . . . 255 Problems Using Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 The message Invalid AUX /IF Card appears on the LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256 Paper does not feed from the optional paper cassette . . . . . 256 Feed jam when using the optional paper cassette . . . . . . . . 257 An installed option cannot be used . . . . . . . . . . . . . . . . . . . . 257 Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 USB connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 Windows operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . 258 Printer software installation . . . . . . . . . . . . . . . . . . . . . . . . . . 258 Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265 Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265 Printing in the PostScript 3 Mode Problems . . . . . . . . . . . . . . . . . 265 The printer does not print correctly in the PostScript mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266 The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266 The printer driver or printer that you need to use does not appear in the Printer Setup Utility (Mac OS 10.3.x), Print Center (Mac OS 10.2.x), or Chooser (Mac OS 9) . . . 267 The font on the printout is different from that on the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 The printer fonts cannot be installed . . . . . . . . . . . . . . . . . . . 268 The edges of texts and/or images are not smooth . . . . . . . . 268 The printer does not print normally via the parallel interface (Windows 98 only) . . . . . . . . . . . . . . . . . . . . . . . . 269 The printer does not print normally via the USB interface . 269 The printer does not print normally via the network interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269