Epson Powerlite Home Cinema 3020 Users Guide

Problem Solving81
■Press the function key that lets you display on an external monitor. It’s often labeled with 
an icon such as  , but it may also be labeled 
CRT/LCD. You may have to hold down 
the 
Fn key while pressing it. Check your laptop’s manual or online help.
On most systems, the   key lets you toggle between the LCD screen and the 
projector, or display on both at the same time. Allow a few seconds for the projector to 
sync up after pressing it.
■If the function key doesn’t let you display...

82Problem Solving
■Make sure your cables are securely connected at both ends.
■If you’re using an extension cable, you may pick up interference if the cable is not 
adequately shielded. You may need to use a signal amplifier for longer cables. 
■If you’re displaying the same image on your computer and projector screen, try turning 
off your laptop’s LCD display (see page 80).
The picture is blurry.
■Make sure the Input Signal is set correctly for your video equipment (see page 58).
■There may be dirt on...

Problem Solving83
Solving Remote Control Problems
The projector doesn’t respond to remote control commands.
■Make sure you’re within about 32 feet (10 m) of the projector, and the remote control is 
aimed at the projector’s front or back sensor within the ranges shown below.
■You may need to replace the remote control batteries (see page 23). Press the 
illumination button and check if the buttons glow. If they don’t, replace the batteries.
■Dim the room lights and turn off any fluorescent lights. Make...

84Problem Solving
Solving WirelessHD Problems (PowerLite 
Home Cinema 3020e Only)
The projector cannot display images from the WirelessHD Transmitter.
■Open the WirelessHD reception monitor and check the strength of the WirelessHD 
signal (see page 51). If the signal is weak, you may need to move the transmitter closer to 
the projector or remove any large objects located between the transmitter and the 
projector.
■Make sure that your projector is connected to the correct WirelessHD device....

Problem Solving85
Where to Get Help
Internet Support
Epson provides technical assistance 24 hours a day at epson.com/support (U.S.) or 
epson.ca/support (Canada). Here you can access troubleshooting information, download 
product documentation, and receive technical advice through email.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661. This is the fastest way of 
speaking to a live representative, and it’s free. This service is available 6
AM to 6PM,...

86Specifications
Specifications
General 
Type of display Poly-silicon TFT active matrix
Size of LCD panels 0.61 inch (15.5 mm) wide
Lens F=1.51 to 1.99
Resolution 
(native format) 1920 × 1080 pixels, 1080p
Brightness Normal mode:
White light output up to 2300 lumens (ISO 21118 standard)
Color light output up to 2300 lumens
ECO mode:
White light output up to 1000 lumens
Dynamic contrast ratio 2D:
Up to 40,000:1
3D:
Up to 1,290:1
Image size 30 to 300 inches (0.76 to 7.62 m)
Projection distance 2.85 to...

Specifications87
Power consumption 230 W 
Lamp life 4000 hours (Normal mode)
5000 hours (ECO mode)
Part number V12H010L68
Remote Control
Range Approximately 32 feet (10 m)
Batteries AA × 2
WirelessHD Transmitter (Home Cinema 3020e only)
Usable frequency 60 GHz band (2 – 3 ch)
AC adapter 11 V DC / 1.64 A
Transmission range 32 feet (10 m)
WirelessHD standards Conforms to WirelessHD Ver. 1.0b
Operating temperature 41 to 95 °F (5 to 35 °C)
Copyright protection HDCP compatible
Dimensions Height:
2.0 inches...

88Specifications
Electrical
Rated frequency 50/60 Hz AC
Power supply 100 to 120V AC:
3.7 A 
200 to 240V AC:
1.7 A 
Power consumption 100 to 120V AC:
Operating: 
372 W (Normal mode)
285 W (ECO mode)
Standby: 
0.26 W (with HDMI Link enabled)
220 to 240 V AC:
Operating: 
358 W (Normal mode)
274 W (ECO mode)
Standby: 
0.35 W (with HDMI Link enabled)
Environmental
Temperature Operating: 41 to 95 °F (5 to 35 °C)
Storage: 14 to 140 °F (–10 to 60 °C)
Humidity Operating: 20 to 80% RH, non-condensing
Storage: 10...

Specifications89
Compatible Video Formats
The projector supports analog video in NTSC, PAL, and SECAM formats, and it automatically adjusts 
to the incoming signal. It can receive these formats as composite or component video—which it accepts 
through the Video and Component ports, respectively.
The projector also supports digital video (SDTV, HDTV) and various monitor display formats. Digital 
video is accepted by the HDMI and Component video ports. The PC port accepts analog RGB 
computer monitor...

90Specifications
Analog RGB (computer display)
HDMI 
Signal Refresh rate (Hz) Resolution
VGA 60/72/75/85 640 × 480
SVGA 56/60/72/75/85 800 × 600
XGA 60/70/75/85 1024 × 768
SXGA70/75/85
60/75/85
60/75/851152 × 864
1280 × 960
1280 × 1024
WXGA 60
60
60/75/851280 × 768
1360 × 768
1280 × 800
Signal Refresh rate (Hz) Resolution
VGA 60 640 × 480
SDTV
480i
576i
480p
576p60
50
60
50720 × 480
720 × 576
720 × 480
720 × 576
HDTV
720p
1080i
1080p50/60
50/60
24/50/601280 × 720
1920 × 1080
1920 × 1080