Epson Stylus NX215 User Manual

Replacing Ink Cartridges31
Note: 
We recommend that you use genuine Epson cartridges and do not refill them. The use 
of other products may affect your print quality and could result in printer damage.
Yields vary considerably based on images printed, print settings, paper type, frequency 
of use, and temperature. For print quality, a small amount of ink remains in the cartridge 
after the “replace cartridge” indicator comes on. Your printer ships with full cartridges 
and part of the ink from the first...

32Maintaining Your Printer
3. Open the scanner, and open the cartridge cover.
4. Squeeze the tab on the cartridge and lift it up. Dispose of it 
carefully. Do not take the used cartridge apart or try to refill 
it.
Warning: 
If ink gets on your hands, wash them thoroughly with soap and 
water. If ink gets into your eyes, flush them immediately with 
water. Keep ink cartridges out of the reach of children.
5. Before you open the new cartridge package, shake it gently 
four or five times. Then remove the...

Replacing Ink Cartridges33
7. Insert the new ink cartridge into the holder and push it down until it clicks 
into place.
8. Once you replace all the cartridges that need replacing, close the cartridge 
cover and push it down until it clicks into place.
9. Close the scanner.
10. Press OK to begin charging the ink. This takes 
about 2 minutes. When you see a completion 
message on the display screen, ink charging is 
finished.
Caution: 
Never turn off the your Epson printer while ink is 
charging or you’ll...

34Solving Problems
Solving Problems
If you have a problem with your Epson printer, check the messages on the display 
screen to diagnose the cause.
You can also check “Problems and Solutions” on page 36 for basic troubleshooting 
suggestions, or double-click the Epson Information Center icon on your computer 
desktop for more detailed help. 
Checking for Software Updates
Periodically, it’s a good idea to check Epson’s support website for free updates to 
your NX210 Series software. Open your on-screen...

Error Indicators35
Error Indicators
If you see one of the error codes below, follow the steps here to proceed.
Note: 
When an error code appears, it will be located in the upper-right corner of the LCD 
display screen.
Error codeProblem and solution
I-01 Paper is out or multiple pages have fed. Load or reload paper in the 
sheet feeder, then press the xStart button to continue.W-05
W-02 Paper is jammed. Carefully remove the paper jam (see page 36).
W-03
W-10 One or more ink cartridges is expended....

36Solving Problems
Problems and Solutions
Check the solutions below if you’re having trouble using your Epson printer.
Printing and Copying Problems
■Make sure your original is positioned in the front right corner of the glass. If 
the edges are cropped, move your original away from the edges slightly.
■Make sure your paper is loaded short edge first and is positioned against the 
right side with the edge guide against its left side. Don’t load paper above the 
arrow mark inside the edge guide.
■Make...

Problems and Solutions37
■If paper is jammed, follow these steps:
1. Gently pull out jammed paper from the output tray or sheet feeder.
2. If paper is stuck inside, turn off your Epson printer.
3. Open the scanner, remove the jammed paper and torn pieces, close the 
scanner, and turn the printer back on.
Print Quality Problems
If you have any problems with the copy or print quality, try these solutions:
■Make sure the document is placed flat against the document table glass and 
your Epson printer is not...

38Solving Problems
Where to Get Help
Internet Support
Visit Epson’s support website at epson.com/support and select your product for 
solutions to common problems. You can download drivers and documentation, 
get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
■Product name (Epson Stylus NX210 Series)
■Product serial number (located on the label in back)
■Proof of...

Notices39
Notices
Important Safety Instructions
Before using your Epson printer, read and follow these safety instructions:
■Be sure to follow all warnings and instructions marked on your Epson printer.
■Use only the type of power source indicated on the printer label.
■Use only the power cord that comes with the printer. Use of another cord may cause 
fires or shock. Do not use the cord with any other equipment.
■Place the printer near a wall outlet where the plug can be easily unplugged.
■If you won’t...

40Notices
■Except as specifically explained in your documentation, do not attempt to service the 
printer yourself.
■Unplug the printer and refer servicing to qualified service personnel under the 
following conditions: if the power cord or plug is damaged; if liquid has entered the 
product; if the product has been dropped or the case damaged; if the product does not 
operate normally or exhibits a distinct change in performance. Adjust only those 
controls that are covered by the operating...