Epson Stylus Photo RX585 User Manual

							Printing from an External Device21
English
Printing from an External Device
You can print your photos from an external 
device, such as a digital camera, mobile 
phone, or USB storage device, with a USB 
cable directly.
Tip:
For details on printing with the optional 
BLUETOOTH Photo Print Adapter, see your 
online Users Guide.
From a Storage Device
Note:
❏Not all USB devices are supported. For 
details, contact your regional customer 
support.
❏You may not be able to print photos in the 
storage device that were saved by using a 
product other than this printer.
1. Connect your device to the printer 
(&“Using an External Storage Device” 
on page 22).
2. Remove any memory cards from the 
printer.
3. When you see this screen, select which 
folder to print from, then press OK.
4. Follow the same steps as you would to 
print from the memory card 
(&“Printing Photos” on page 16).
Using PictBridge or USB 
DIRECT-PRINT
PictBridge and USB DIRECT-PRINT let you 
print your photos by connecting your 
digital camera directly to the printer.
Make sure your camera and photos meet the 
following requirements.1. Make sure your printer is not printing 
from a computer.
2. Remove any memory cards from the 
printer.
3. Press F[Setup].
4. Select PictBridge Setup, then press OK.
5. Select the print settings (&“Print 
settings for Memory Card mode” on 
page 34). Then press OK.
6. Connect the USB cable from your camera 
to the USB port on the front of the 
printer.
7. Make sure your camera is turned on and 
use it to select the photos, adjust any 
necessary settings, and print your 
photos. See your camera’s manual for 
details. 
Note:
❏Depending on the settings on this printer 
and the digital camera, some 
combinations of paper type, size, and 
layout may not be supported.
❏Some of the settings on your digital 
camera may not be reflected in the output. 
Compatibility PictBridge or USB 
DIRECT-PRINT
File format JPEG
Image size 80×80 pixels to 
9200×9200 pixels
 USB port
 
						

							22Saving Your Data
Saving Your Data
You can save scans of photos or documents 
directly to your memory card in JPEG or 
PDF format. You can also save photos from 
your memory card directly to an external 
storage device with a USB cable.
Scanning a Photo / 
Document
1. Press sMemory Card.
2. Select Scan to Memory Card, then 
press OK.
3. Select the following settings.
4. Press OK. The document is scanned and 
saved to the EPSCAN folder on your 
memory card. 
When scanning is finished, you see a 
confirmation screen. Note the name 
given to your image and its location on 
the card. cCaution:
❏Never open the scanner unit while scanning; 
otherwise, you may damage the printer.
❏Do not remove the card or turn off the printer 
while the memory card light is flashing, or you 
may lose data.
Note:
If the edges of the photo are cropped off, move 
the original away from the corner slightly.
Using an External 
Storage Device
You can copy pictures from your memory 
card to an external storage device, such as a 
Zip drive, recordable CD-R/RW drive (with 
a USB connection), MO drive, or USB flash 
drive.
Note:
Not all USB devices are supported. For details, 
contact your regional customer support.
1. If the printer is connected to your 
computer, unplug the USB cable or turn 
off your computer. 
2. Connect a USB cable from your storage 
device to the USB port on the front of the 
printer. (If you are using a thumb drive, 
plug it in directly.) Then, insert your 
media into the storage device.
3. Press F[Setup]. 
SettingDescription
Format Select JPEG or PDF.
Scan Area If the edges of the photo 
are light in color, select 
Max Area. Otherwise, 
select Auto Cropping.
Original Select the type of original 
you placed on the 
document table.
Quality Select the quality of the 
scanned documents.
 
						

							Saving Your Data23
English
4. Select Backup Memory Card, then 
press OK.
5. Select Backup Memory Card, then 
press OK.
6. Follow the instructions on the LCD 
screen.
Note:
When backing up photos to a CD-R/RW, the 
printer creates a folder for each backup 
session. You can store multiple backup 
sessions on a CD-R/RW.
 
						

							24Replacing Ink Cartridges
Replacing Ink Cartridges
Precautions
wWarning:
If ink gets on your hands, wash them thoroughly 
with soap and water. If ink gets in your eyes, 
flush them immediately with water. If you still 
have discomfort or vision problems, see a doctor 
immediately.
■Never move the print head by hand.
■When an ink cartridge is expended, you 
cannot continue printing even if the other 
cartridges still contain ink. 
■Leave the expended cartridge installed 
until you have obtained a replacement. 
Otherwise the ink remaining in the print 
head nozzles may dry out.
■Some ink is consumed each time 
cartridges are inserted because the printer 
automatically checks their reliability.
■For maximum ink efficiency, only remove 
an ink cartridge when you are ready to 
replace it. Ink cartridges with low ink 
status may not be used when reinserted.
■Epson recommends the use of genuine 
Epson ink cartridges. The use of 
non-genuine ink may cause damage that 
is not covered by Epsons warranties, and 
under certain circumstances, may cause 
erratic printer behavior. Epson cannot 
guarantee the quality or reliability of 
non-genuine ink. Information about the 
ink cartridge status may not be displayed 
when non-genuine ink is used.
Removing and Installing 
Ink Cartridges
Make sure you have a new ink cartridge 
before you begin. Once you start replacing a 
cartridge, you must complete all the steps in 
one session. 
Note:
❏Do not open the ink cartridge package until 
you are ready to install it in the printer. The 
cartridge is vacuum packed to maintain its 
reliability.❏Make sure the front tray is in the paper 
position (lower position) (&page 7).
1. Do one of the following:
■If an ink cartridge is expended:
Look at the message on the LCD screen 
to find out which cartridge should be 
replaced, then press OK.
■If an ink cartridge is not expended:
Press F[Setup]. Select Maintenance, 
and press OK. Select Change Ink 
Cartridge, and press OK.
2. Lift up the scanner unit.
c
Caution:
Do not lift up the scanner unit when the 
document cover is open.
3. Open the cartridge cover.
c
Caution:
Never attempt to open the cartridge cover 
while the print head is moving. Wait until the 
print head has stopped at the replacement 
position.
 
						

							Replacing Ink Cartridges25
English
4. Squeeze the tab and lift it straight up.
c
Caution:
Do not refill the ink cartridge. Other products 
not manufactured by Epson may cause 
damage that is not covered by Epsons 
warranties, and under certain 
circumstances, may cause erratic printer 
behavior.
Note:
If it is difficult to remove the cartridge, lift the 
cartridge with more force until comes out.
5. Remove the new cartridge from its 
package.
c
Caution:
❏Be careful not to break the hooks on the 
side of the ink cartridge when you remove 
it from the package.
❏Do not touch the green chip on the side of 
the cartridge. This can damage the ink 
cartridge.
6. Remove the yellow tape.
c
Caution:
❏You must remove the yellow tape from the 
cartridge before installing it; otherwise, 
print quality may decline or you may not be 
able to print.
❏Do not remove the seal. 
❏Be sure to always install an ink cartridge 
into the printer immediately following the 
removal of the current ink cartridge. If the 
ink cartridge is not installed promptly, the 
print head may dry out, rendering it unable 
to print.
7. Place the new ink cartridge in the 
cartridge holder and press it down until 
it clicks into place.
8. Close the ink cartridge cover and press it 
until it clicks into place.
c
Caution:
If you find it difficult to close the cover, make 
sure all the cartridges are firmly seated. 
Press down on each cartridge until you hear 
it click into place. Do not attempt to force the 
cover closed.
9. Close the scanner unit.
10. Press OK.
The ink delivery system starts charging.
c
Caution:
❏Do not turn off the printer during ink 
charging as this will waste ink.
❏Do not insert the CD/DVD tray until ink 
charging is complete.
Note:
❏If you had to replace an ink cartridge during 
copying, to ensure copy quality after ink 
charging is finished, cancel the job that is 
copying and start again from Placing Originals 
on the Document Table.
❏If a message on the LCD screen still tells you 
that a cartridge should be replaced, the ink 
cartridges may not be installed properly. 
Press OK again, and press down the ink 
cartridge until it clicks into place.
 
						

							26Maintenance
Maintenance
Checking the Ink 
Cartridge Status
You can check which cartridge is low.
1. Press F[Setup].
2. Select Ink Levels, then press OK.
You see a graphic showing the ink 
cartridge status:
When your ink starts getting low,   is 
displayed.
3. Press yBack to return to the previous 
screen.
Note:
Epson cannot guarantee the quality or reliability 
of non-genuine ink. If non-genuine ink cartridges 
are installed, the ink cartridge status may not be 
displayed.
Checking and Cleaning 
the Print Head
If your printouts are unexpectedly light, 
colors are missing, or you see light or dark 
lines across the page, you may need to clean 
the print head.
Note:
Make sure the front tray is in the paper position 
(lower position).
Tip:
To maintain print quality, Epson recommends 
printing a few pages on a regular basis.
Checking the print head
You can print a nozzle check pattern to see if 
any print head nozzles are clogged, or to 
check the results after cleaning the print 
head.1. Load A4-size plain paper (&page 7).
2. Press F[Setup]. (If you have just 
finished cleaning the print head, you can 
start the nozzle check by pressing 
xStart.)
3. Select Maintenance, then press OK.
4. Select Nozzle Check, then press OK.
5. Press xStart.
6. Examine the nozzle check pattern you 
printed.
■If your printout looks like the one 
shown below, the print head does not 
need to be cleaned yet. Press OK to 
return to the main menu.
■If your printout has gaps like the one 
shown below, clean the print head as 
described in the next section.
Cleaning the print head
Follow these steps to clean the print head so 
it can deliver ink properly. Before cleaning 
the print head, run a nozzle check to see if 
the print head needs cleaning (&“Checking 
the print head” on page 26). 
Note:
❏Print head cleaning uses ink, so clean it only if 
quality declines.
❏When ink is low you may not be able to clean 
the print head. When ink is expended you 
cannot clean the print head. Replace the 
appropriate ink cartridge first (&“Removing 
and Installing Ink Cartridges” on page 24).
1. Press F[Setup]. (If you have just 
finished checking the print head, you can 
start cleaning by pressing xStart, and 
then go to step 5.)
Y (Yellow),
B (Black),
LC (Light Cyan),
LM (Light Magenta),
M (Magenta),
C (Cyan),
 
						

							Maintenance27
English
2. Select Maintenance, then press OK.
3. Select Head Cleaning, then press OK.
4. Press xStart.
The printer begins cleaning the print 
head. Follow the message on the LCD 
screen.
c
Caution:
Never turn off the printer while head cleaning 
is in progress. You may damage it.
5. When cleaning finishes, a message is 
displayed on the LCD screen. Press 
xStart to print a nozzle check pattern to 
check the results (&“Checking the print 
head” on page 26).
If there are still gaps or the test patterns 
are faint, run another cleaning cycle and 
check the nozzles again.
Note:
If you do not see any improvement after 
cleaning about four times, turn off the printer 
and wait for at least six hours. This lets any 
dried ink soften. Then try cleaning the print 
head again. If quality still does not improve, 
one of the ink cartridges may be old or 
damaged and needs to be replaced 
(&“Removing and Installing Ink Cartridges” 
on page 24).
Aligning the Print Head
If your printouts contain misaligned vertical 
lines or horizontal banding, you may be 
able to solve this problem by aligning the 
print head.
Note:
Make sure the front tray is in the paper position 
(lower position).
1. Load A4-size plain paper (&page 7).
2. Press F[Setup].
3. Select Maintenance, then press OK.
4. Select Head Alignment, then press OK.
5. Press xStart. Four rows of alignment 
patterns are printed.
6. Look at pattern #1 and find the patch 
that is most evenly printed, with no 
noticeable streaks or lines.
7. Select the number for that patch, then 
press OK.
8. Enter the numbers for the other patterns 
in the same way.
9. When you finish, press OK and you see a 
message indicating alignment is 
complete.
 
						

							28Solving Problems
Solving Problems
See your online User’s Guide for help on 
using the printer with a computer.
Error Messages
Error MessagesSolution
A printer error has 
occurred. Turn off 
the printer, then 
press On button to 
turn on. See your 
documentation.Make sure that no 
paper is still in the 
printer. If the error 
message still appears, 
contact your dealer.
A scanner error 
has occurred. See 
your 
documentation.Turn the printer off and 
then back on. If the 
error message still 
appears, contact your 
dealer.
Waste ink pad in 
the printer is 
saturated. Contact 
your dealer to 
replace it.Contact your dealer to 
replace the ink pad.
Cannot recognize 
ink cartridges.Make sure the ink 
cartridges are installed 
correctly. 
(&“Removing and 
Installing Ink 
Cartridges” on page 
24). Then try again.
The document is 
too complex to 
print with 
Bluetooth.See the documentation 
for the device 
transmitting the data.
Data error.
The document 
cannot be printed.See the documentation 
for the device 
transmitting the data. 
(Cause: The data is not 
available because of a 
malfunction in the 
device.)
Data error.
The document 
may not be printed 
correctly.See the documentation 
for the device 
transmitting the data. 
(Cause: A part of the 
data is corrupted or 
cannot be buffered.)
Cannot recognize 
the device.Make sure the memory 
card has been inserted 
correctly. If you 
connected a USB 
storage device, make 
sure the storage disk 
has been inserted 
correctly.
Cannot recognize 
the memory card 
or disk.Make sure the memory 
card or storage disk 
has been inserted 
correctly. If so, check to 
see if there is a problem 
with the card or disk 
and try again.
Backup Error
Error Code
xxxxxxxxA problem occurred 
and backup was 
canceled. Make a note 
of the error code and 
contact your dealer.
A problem 
occurred while 
formatting. 
Formatting 
canceled.Retry the procedure. If 
the error reoccurs, 
there may be a problem 
with your memory card 
or storage disk. Check 
the card or disk and try 
again. An error occurred 
while saving. 
Save canceled.
Cannot create a 
folder on the 
memory card or 
disk. Operation 
canceled. Insert a new memory 
card or storage disk 
and try again.
Error MessagesSolution
 
						

							Solving Problems29
English
Problems and Solutions
Setup problems
LCD screen and the mode light came on 
and then went out.
■The printer’s voltage may not match the 
outlet rating. Turn off the printer and 
unplug it immediately. Then, check the 
printer labels.
c
Caution
If the voltage does not match, DO NOT 
PLUG YOUR PRINTER BACK IN. Contact 
your dealer.
The printer makes noise after you turn it 
on.
■Make sure the protective tape is not 
blocking the print head.
After releasing the print head, turn off the 
power, wait a moment, then turn it back on.
The printer makes noise after ink cartridge 
installation.
■When you install ink cartridges, the ink 
delivery system must be charged. Wait 
until charging is finished (the charging 
message disappears from the LCD 
screen), then turn off the printer. If you 
turn it off too soon, it may use extra ink 
the next time you turn it on.
■Make sure the ink cartridges are seated 
securely and no packing material remains 
in the printer. Open the cartridge cover 
and push the cartridges down until they 
click into place. Turn off the power, wait a 
moment, then turn it back on.
A screen that prompts you to restart the 
computer did not appear after finishing 
the software installation.
■The software has not been installed 
correctly. Eject and insert the software 
CD-ROM, and then install the software 
again.
The terms on the LCD screen are not 
displayed in your language.
■If the language displayed on the LCD 
screen is not the one you want, select the 
language you want from the Setup menu.
Printing and copying 
problems
LCD screen is off.
■Make sure that the printer is on.
■Turn off the printer and make sure that 
the power cord is securely plugged in.
■Make sure that your outlet works and is 
not controlled by a wall switch or timer.
The printer makes printing sounds, but 
nothing prints.
■The print head nozzles may need cleaning 
(&“Cleaning the print head” on page 26).
■Make sure the printer is on a flat, stable 
surface.
The margins are incorrect. 
■Make sure your original is positioned in 
the top left corner of the document table.
■If the edges of the copy are cropped off, 
move the original away from the corner 
slightly.
■Make sure the paper size settings are 
correct for the paper you have loaded.
■Make sure your paper is loaded short 
edge first, all the way to the right, with the 
left edge guide lightly against the paper 
(&“Loading Paper” on page 7).
■Do not load paper above the carrow 
mark inside the left edge guide 
(&“Loading Paper” on page 7).
■Select Actual instead of Auto Fit Page or 
adjust the Zoom settings.
■Change the Expansion setting to adjust 
the amount of image that extends beyond 
the paper size during borderless printing.
Blank pages are printed.
■The print head nozzles may need cleaning 
(&“Cleaning the print head” on page 26). 
 
						

							30Solving Problems
Paper feed problems
Paper does not feed correctly or is jammed.
■If paper does not feed, remove it from the 
sheet feeder. Fan the paper, load it against 
the right side, and slide the left edge 
guide against the paper (but not too 
tightly).
■Do not load paper above the carrow 
mark inside the left edge guide 
(&“Loading Paper” on page 7).
■If paper is stuck inside the printer, press 
POn to turn it off. Open the scanner unit 
and remove any paper inside, including 
any torn pieces. Close the scanner unit. If 
any paper remains near the sheet feeder, 
gently pull it out. Then turn the printer 
back on and carefully reload paper.
■If paper jams frequently, make sure the 
left edge guide is not pushed too tightly 
against the paper. Try loading fewer 
sheets of paper.
■Make sure you are not using paper with 
binder holes.
Print quality problems
You see banding (light lines) in your 
printouts or copies.
■Clean the print head (&“Cleaning the 
print head” on page 26).
■Make sure you select the correct paper 
type (&“Selecting Paper” on page 6).
■Make sure the printable (whiter or 
glossier) side of the paper is face up.
■Use up ink cartridges within six months 
after installing them.
■The ink cartridges may need replacing 
(&“Removing and Installing Ink 
Cartridges” on page 24).
■Align the print head (&“Aligning the 
Print Head” on page 27). 
■Clean the document table. See your online 
Users Guide.
■If a moiré (cross-hatch) pattern appears 
on your copy, change the Zoom setting or 
shift the position of your original.
Your printout is blurry or smeared. 
■Make sure the document is placed flat 
against the document table. If only part of 
the image is blurred, your original may be 
wrinkled or warped.
■Make sure the printer is not tilted or 
placed on an uneven surface.
■Make sure your paper is not damp, 
curled, or loaded face down (the whiter or 
glossier printable side should be face up). 
Load new paper face-up.
■Make sure you select the correct paper 
type (&“Selecting Paper” on page 6).
■Use a support sheet with special paper or 
try loading your paper one sheet at a time.
■Load your paper one sheet at a time. 
Remove sheets from the front tray so not 
too many collect at a time.
■Clean the print head (&“Cleaning the 
print head” on page 26).
■Align the print head (&“Aligning the 
Print Head” on page 27).
■To clean the inside of the printer, make a 
copy without placing a document on the 
document table.
■Use only paper recommended by Epson 
and genuine Epson ink cartridges.
■Clean the document table. See your online 
Users Guide.
Your printout is faint or has gaps. 
■Clean the print head (&“Cleaning the 
print head” on page 26).
■If you notice jagged vertical lines, you 
may need to align the print head 
(&“Aligning the Print Head” on page 27).
■The ink cartridges may be old or low on 
ink. Replace an ink cartridge 
(&“Removing and Installing Ink 
Cartridges” on page 24). 
■Make sure you select the correct paper 
type (&“Selecting Paper” on page 6).
■Make sure your paper is not damaged, 
old, dirty, or loaded face-down. If it is, 
load new paper with the whiter or 
glossier side face-up.