Epson Stylus Photo RX700 User Manual

Problems and Solutions81
Scanning Problems
The Stylus Photo RX700 doesn’t scan film or slides.
■Make sure you’ve removed the white document mat and the film holder is 
positioned correctly (see page 19).
■Make sure the cable from the scanner lid is securely connected to the TPU 
port in back of the RX700.
You’re having problems scanning from your computer.
If the Stylus Photo RX700 is turned on but you cannot scan, check the following:
■Make sure the USB cable is securely connected to your computer and...

82Solving Problems
Your scanned image is blurry or distorted. 
■Make sure the document is placed flat against the 
scanner glass. If only part of the image is blurred, your 
document may be wrinkled or warped.
■Make sure the RX700 is level and on a stable, 
vibration-free surface.
■If you’ve removed the scanner lid to scan a thick 
document, try covering the document with a heavy 
cloth or paper to keep out ambient light.
The edges of the photo are not scanned. 
■The scanner has non-readable areas at the...

Where To Get Help83
Where To Get Help
If you need help with your Stylus Photo RX700 or EPSON Scan software, see 
“Epson Support” below. 
If you need help with ArcSoft PhotoImpression, see page 84.
Epson Support
Epson provides technical assistance 24 hours a day through the electronic support 
services and automated telephone services listed in the following table:
To speak to a technical support representative, dial:
■US: (562) 276-4382, 6 AM to 6 PM, Pacific Time, Monday through Friday
■Canada: (905)...

84Solving Problems
You can purchase genuine Epson ink and paper from an authorized Epson reseller. 
To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To 
purchase online, visit www.epsonstore.com (U.S. sales only). In Canada, please 
call (800) 463-7766 for reseller referral.
Other Software Technical Support
SoftwareTelephoneOnline and E-mail
ArcSoft 
PhotoImpression (510) 440-9901
8:30 
AM to 5:30 PM, Pacific 
Time, Monday through Friday
Fax: (510) 440-1270www.arcsoft.com/en/...

85
Notices
Important Safety Instructions 
Before using your Epson Stylus Photo RX700, read and follow these safety instructions: 
■Be sure to follow all warnings and instructions marked on the Stylus Photo RX700.
■Use only the type of power source indicated on the Stylus Photo RX700 label.
■Connect all equipment to properly grounded power outlets. Avoid using outlets on 
the same circuit as air control systems or other high-load devices that regularly switch 
on and off.
■Place the Stylus Photo RX700...

86Notices
■Do not block or cover openings in the Stylus Photo RX700 case or insert objects 
through the slots.
■Except as specifically explained in your documentation, do not attempt to service the 
Stylus Photo RX700 yourself.
■Unplug the Stylus Photo RX700 and refer servicing to qualified service personnel 
under the following conditions: if the power cord or plug is damaged; if liquid has 
entered the product; if the product has been dropped or the case damaged; if the 
product does not operate...

Important Safety Instructions87
■Don’t shake cartridges after you remove them from their packages; this might cause 
leakage.
■Do not remove or tear the label on an ink cartridge; this can cause leakage.
■Install the ink cartridge immediately after you remove it from its package. Leaving the 
cartridge unpacked for a long time before use may result in reduced print quality.
■Don’t use a cartridge beyond the date printed on the cartridge package. For best 
results, use up the ink cartridge within six...

88Notices
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide 
reasonable protection against harmful interference in a residential installation. This 
equipment generates, uses, and can radiate radio frequency energy and, if not installed and 
used in accordance with the instructions, may cause harmful interference to radio or...

Declaration of Conformity89
Declaration of Conformity
According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals; 
and/or CPU Boards and Power Supplies used with Class B Personal Computers:
We: Epson America, Inc.
Located at: MS 3-13
3840 Kilroy Airport Way
Long Beach, CA 90806
Telephone: (562) 290-5254
Declare under sole responsibility that the product identified herein complies with 47CFR 
Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed is...

90Notices
Epson America, Inc. Limited Warranty
What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser 
that the Epson printer covered by this limited warranty statement, if purchased and used 
only in the United States or Canada, conforms to the manufacturer’s specifications and 
will be free from defects in workmanship and materials for a period of one (1) year from 
the date of original purchase. Epson also warrants that the consumable ink cartridges 
enclosed with the...