Epson Vs400 Users Guide
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Parent topic:Solving Problems Solutions WhenNoImage Appears If no image appears, trythe following solutions: • Make surethelens cover isopen oroff. • Press theA/V Mute button tosee ifthe image wastemporarily turnedoff. • Press theprojectors powerbutton towake itfrom standby orsleep mode. Alsoseeifyour connected computer isin sleep mode ordisplaying ablank screen saver. • Ifyou unplugged theprojector andplugged itright back in,press thepower button toturn onthe projector (withDirect Power Onenabled). • Check thesettings onthe Signal menutomake suretheyarecorrect forthe current videosource. • Adjust theBrightness settingorselect theNormal PowerConsumption setting. • Check theDisplay settingtomake sureMessages isset toOn . • Ifthe projector doesnotrespond whenyoupress thecontrol panelbuttons, thebuttons maybe locked. Unlockthebuttons. • Ifthe projector doesnotrespond whenyoupress buttons onthe remote control, makesuretheremote receivers areturned on. Parent topic:Solving ImageProblems Related references Image Quality Settings -Image Menu Input Signal Settings -Signal Menu Projector FeatureSettings -Settings Menu Projector SetupSettings -Extended Menu Related tasks Unlocking theProjector s Buttons Solutions WhenNo Signal Message Appears If the No Signal message appears,trythe following solutions: • Press theSource Searchbuttonandwait afew seconds foranimage toappear. • Turn onthe connected computerorvideo source, andpress Playtobegin yourpresentation, if necessary. 101
• Check theconnection fromtheprojector toyour video sources. • Ifyou areprojecting fromalaptop computer, makesureitis set uptodisplay onanexternal monitor. Displaying FromaPC Laptop Displaying FromaMac Laptop Parent topic:Solving ImageProblems Displaying FromaPC Laptop If you seetheNo Signal message whenyoudisplay fromaPC laptop, youneed toset upthe laptop to display onanexternal monitor. 1. Hold down thelaptops Fnkey and press thekey labelled withamonitor iconorCRT/LCD .(See your laptop manual fordetails.) Waitafew seconds foranimage toappear. 2. Todisplay onboth thelaptops monitorandtheprojector, trypressing thesame keysagain. 3. Ifthe same image isnot displayed bythe laptop andprojector, checktheWindows Displayutilityto make suretheexternal monitorportisenabled. (Seeyourcomputer orWindows manualfor instructions.) Parent topic:Solutions WhenNo Signal Message Appears Displaying FromaMac Laptop If you seetheNo Signal message whenyoudisplay fromaMac laptop, youneed toset upthe laptop for mirrored display. 1. Open theSystem Preferences utilityandselect Displays . 2. Select Detect Displays . 3. Onthe Arrange orArrangement screen,checktheMirror Displays checkbox. (Seeyourlaptop manual fordetails.) Parent topic:Solutions WhenNo Signal Message Appears Solutions WhenNot Supported Message Appears If the Not Supported messageappears,trythe following solutions: • Make surethecorrect inputsignal isselected onthe Signal menu. • Make surethecomputers displayresolution doesnotexceed theprojectors resolutionandfrequency limit. Ifnecessary, selectadifferent displayresolution foryour computer. (Seeyourcomputer manual for details.) Parent topic:Solving ImageProblems 102
Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Solutions WhenOnlyaPartial ImageAppears If only apartial computer imageappears, trythe following solutions: • Press theAuto button onthe remote controltooptimize theimage signal. • Try adjusting theimage position usingthePosition menusetting. • Press theAspect buttononthe remote controltoselect adifferent imageaspect ratio. • Ifyou zoomed intoorout ofthe image usingtheE-Zoom buttons,presstheEsc button toreturn toa full display. • Check yourcomputer displaysettings todisable dualdisplay andsetthe resolution withinthe projectors limits.(Seeyourcomputer manualfordetails.) • Check theresolution assignedtoyour presentation filestosee ifthey arecreated foradifferent resolution thanyouareprojecting in.(See yoursoftware helpfordetails.) Parent topic:Solving ImageProblems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Solutions WhentheImage isNot Rectangular If the projected imageisnot evenly rectangular, trythe following solutions: • Place theprojector directlyinfront ofthe center ofthe screen, facingitsquarely, ifpossible. • Ifyou adjusted theprojector heightusingtheprojector feet,press thekeystone buttonsonthe projector toadjust theimage shape. Parent topic:Solving ImageProblems Related references Projector FeatureSettings -Settings Menu 103
Solutions WhentheImage Contains NoiseorStatic If the projected imageseems tocontain electronic interference (noise)orstatic, trythe following solutions: • Check thecables connecting yourcomputer orvideo source tothe projector. Theyshould be: • Separated fromthepower cordtoprevent interference • Securely connected atboth ends • No longer than6feet (2m) • Not connected toan extension cable • Ifyou areprojecting fromalaptop computer, tryturning offsimultaneous displayonthe laptop screen to avoid splitting thevideo signal. • Check thesettings onthe projectors Signalmenutomake suretheymatch thevideo source. • Select acomputer videoresolution thatiscompatible withtheprojector. • Ifyou areprojecting fromacomputer, presstheAuto button onthe remote controltoautomatically adjust thetracking andsync settings. • Ifyou adjusted theimage shape usingtheprojector controls,trydecreasing theSharpness settingto improve imagequality. • Ifyou connected anextension cable,tryprojecting withoutitto see ifitcaused interference inthe signal. Parent topic:Solving ImageProblems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Image Quality Settings -Image Menu Related tasks Displaying FromaPC Laptop Displaying FromaMac Laptop Solutions WhentheImage isFuzzy orBlurry If the projected imageisfuzzy orblurry, trythe following solutions: • Adjust theimage focus. • Clean theprojector lens. 104
Note: Toavoid condensation onthe lens after bringing theprojector infrom acold environment, letthe projector warmuptoroom temperature beforeusingit. • Position theprojector closeenough tothe screen, anddirectly infront ofit. • Turn onautomatic keystoneadjustment inthe projectors menus. • Adjust theSharpness settingtoimprove imagequality. • Ifyou areprojecting fromacomputer, presstheAuto button onthe remote controltoautomatically adjust thetracking andsync. Ifany bands oroverall blurriness remains,displayauniformly patterned image onthe screen andmanually adjusttheTracking andSync settings. Parent topic:Solving ImageProblems Related references Image Quality Settings -Image Menu Input Signal Settings -Signal Menu Projection Distance Related tasks Cleaning theLens Focusing theImage UsingtheFocus Ring Solutions WhentheImage Brightness orColors areIncorrect If the projected imageistoo dark orlight, orthe colors areincorrect, trythe following solutions: • Press theColor Modebutton onthe remote controltotry different colormodes forthe image and environment. • Adjust theavailable settingsonthe Image menuforthe current inputsource, suchasBrightness , Contrast ,Tint ,Color Adjustment ,and/or ColorSaturation . • Make sureyouselected thecorrect inputsource onthe Signal menu. • For computers, checkthecolor balance ofyour computers display.(Seeyourcomputer manualfor details.) • Ifthe colors areincorrect fromacomposite videoorS-Video source,makesureyouselected the correct VideoSignal setting. • Ifyou areusing theECO Power Consumption setting,tryselecting Normalinthe Settings menu. • Ifthe image hasbeen progressively darkening,youmay need toreplace theprojector lampsoon. Parent topic:Solving ImageProblems 105
Related concepts Projector LampMaintenance Related references Image Quality Settings -Image Menu Input Signal Settings -Signal Menu Projector FeatureSettings -Settings Menu Solving Projector orRemote ControlOperation Problems Check thesolutions inthese sections ifyou have problems operating theprojector orremote control. Solutions toProjector PowerorShut-Off Problems Solutions toProblems WiththeRemote Control Solutions toPassword Problems Parent topic:Solving Problems Solutions toProjector PowerorShut-Off Problems If the projector doesnotcome onwhen youpress thepower button orshuts offunexpectedly, trythe following solutions: • Make surethepower cordissecurely connected tothe projector andtoaworking electrical outlet. • The projectors buttonsmaybelocked forsecurity. Unlockthebuttons oruse theremote controlto turn onthe projector. • The power cordmaybedefective. Disconnect thecord andcontact Epson. • Ifthe projectors lampshuts offunexpectedly, itmay have entered sleepmode afteraperiod of inactivity. Beginapresentation towake theprojector. • Ifthe projectors lampshuts offand thepower andTemp lightsarered, theprojector hasoverheated and shut off.Check thesolutions forthis light status. • Ifthe power button onthe remote controldoesnotturn onthe projector, checkitsbatteries andmake sure theRemote Receivers settingisturned oninthe projectors menus. Parent topic:Solving Projector orRemote ControlOperation Problems Related references Projector FeatureSettings -Settings Menu Projector LightStatus 106
Related tasks Unlocking theProjector s Buttons Solutions toProblems WiththeRemote Control If the projector doesnotrespond toremote controlcommands, trythe following solutions: • Check thattheremote controlbatteries areinstalled correctly andhave power. Ifnecessary, replace the batteries. • Make sureyouareoperating theremote controlwithinthereception angleandrange ofthe projector. • Check tosee ifa button onthe remote controlisstuck down, causing itto enter sleep mode. Release the button towake theremote controlup. • Strong fluorescent lighting,directsunlight, orinfrared devicesignals maybeinterfering withthe projectors remotereceivers. Dimthelights ormove theprojector awayfromthesun orinterfering equipment. • Ifavailable, turnoffone ofthe remote receivers inthe projectors menusystem, orcheck ifall the remote receivers wereturned off. • Ifyou assigned anIDnumber tothe remote controltooperate multiple projectors, youmay need to check orchange theIDsetting. • Ifyou lose theremote control, youcanorder another onefrom Epson. Parent topic:Solving Projector orRemote ControlOperation Problems Related concepts Projector Identification SystemforMultiple Projector Control Related references Remote ControlOperation Projector FeatureSettings -Settings Menu Optional Equipment andReplacement Parts Solutions toPassword Problems If you cannot enterorremember apassword, trythe following solutions: • You may have turned onpassword protection withoutfirstsetting apassword. Tryentering 0000using the remote control. • Ifyou have entered anincorrect password toomany timesandseeamessage displaying arequest code, writedown thecode andcontact Epson. 107
• Ifyou lose theremote controlyoucannot enterapassword. Orderanother onefrom Epson. Parent topic:Solving Projector orRemote ControlOperation Problems Where toGet Help If you need tocontact Epsonfortechnical supportservices, usethefollowing supportoptions. Internet Support Visit Epsons supportwebsite atwww.epson.com/support forsolutions tocommon problems withyour projector. Youcandownload utilitiesanddocumentation, getFAQs andtroubleshooting advice,ore-mail Epson withyour questions. Speak toaSupport Representative To use theEpson PrivateLine Supportservice,call(800) 637-7661 andenter thePIN onthe included Epson PrivateLine Supportcard.Thisisthe fastest wayofspeaking toalive representative, anditsfree. This service isavailable 6AM to6PM, Pacific Time,Monday throughFriday,forthe duration ofyour warranty period. You may alsospeak withaprojector supportspecialist bydialing oneofthese numbers: • U.S.: (562) 276-4394, 6AM to6PM, Pacific Time,Monday throughFriday • Canada: (905)709-3839, 6AM to6PM, Pacific Time,Monday throughFriday Days andhours ofsupport aresubject tochange withoutnotice.Tollorlong distance chargesmay apply. Before youcall, have thefollowing information ready: • Product name • Product serialnumber (located onthe bottom orrear ofthe projector) • Proof ofpurchase (suchasastore receipt) anddate ofpurchase • Computer orvideo configuration • Description ofthe problem Purchase SuppliesandAccessories You canpurchase screens,otheroptional accessories, andreplacement partsfromanEpson authorized reseller. Tofind thenearest reseller, call800-GO-EPSON (800-463-7766).Oryou canpurchase online at www.epsonstore.com (U.S.sales) orwww.epson.ca (Canadiansales). 108
To purchase areplacement remotecontrol, call(562) 276-4394 (U.S.)or(905) 709-3839 (fordealer referral inCanada). Parent topic:Solving Problems 109
Technical Specifications These sections listthe technical specifications ofyour projector. General Projector Specifications Projector LampSpecifications Remote ControlSpecifications Projector Dimension Specifications Projector Electrical Specifications Projector Environmental Specifications Projector SafetyandApprovals Specifications Supported VideoDisplay Formats General Projector Specifications Type ofdisplay Poly-silicon TFTactive matrix Resolution 1024 x768 pixels (XGA) Lens F=1.75 to2.42 Focal length: 24to38.2 mm Color reproduction Full color, 16.77 million colors Brightness Normal PowerConsumption mode: White lightoutput 4000lumens (ISO21118 standard) Color lightoutput 4000lumens ECO Power Consumption mode: White lightoutput 2700lumens (ISO21118 standard) Contrast ratio 2000:1 withAuto IrisOn and Normal PowerConsumption mode Image size 30 to300 inches (0.8to7.6 m) Projection distance 3.1 to53.2 feet(0.96 to16.24 m) Projection methods Front, rear,ceiling-mounted Optical aspectratio 4:3 (width-to-height) 110