Gateway E-4610s User Manual
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® REFERENCEGUIDE 8512733.book Page a Friday, September 21, 2007 4:47 PM
8512733.book Page b Friday, September 21, 2007 4:47 PM
i Chapter 1: About This Reference . . . . . . . . . . . 1 About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Accessing your online User Guide . . . . . . . . . . . . . . . . . . . . . . . . 2 Gateway contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . 3 Chapter 2: Checking Out Your Computer . . . . . 5 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Chapter 3: Setting Up and Getting Started . . 11 Working safely and comfortably . . . . . . . . . . . . . . . . . . . . . . . . 12 Reducing eye strain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Setting up your computer desk and chair . . . . . . . . . . . . . 13 Sitting at your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Avoiding discomfort and injury from repetitive strain . . 14 Positioning the computer case . . . . . . . . . . . . . . . . . . . . . . . 14 Preparing power connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Protecting from power source problems . . . . . . . . . . . . . 14 Connecting to a broadband modem or network . . . . . . . . . . 15 Connecting a dial-up modem . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Starting your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Waking up your computer . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Turning off your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Restarting (rebooting) your computer . . . . . . . . . . . . . . . . . . . 19 Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Premium multimedia keyboard features . . . . . . . . . . . . . . 20 Elite multimedia keyboard features . . . . . . . . . . . . . . . . . . 21 Standard keyboard features . . . . . . . . . . . . . . . . . . . . . . . . . 23 Using the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Using optical drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Loading an optical disc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Identifying optical drive types . . . . . . . . . . . . . . . . . . . . . . . 27 Contents 8512733.book Page i Friday, September 21, 2007 4:47 PM
Contents ii Playing discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Creating discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Using the memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . 30 Memory card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Using a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Using the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Installing a printer, scanner, or other device . . . . . . . . . . . . . 34 Chapter 4: Upgrading Your Computer. . . . . . . 37 Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . 38 Opening and closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Removing and installing the front bezel . . . . . . . . . . . . . . . . . 40 Replacing an optical or diskette drive, or a card reader . . . 42 Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Installing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Adding or replacing an expansion card . . . . . . . . . . . . . . . . . 50 Replacing the front fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Replacing the front I/O board . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Replacing the system battery . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Chapter 5: Maintaining Your Computer . . . . . 69 Setting up a maintenance schedule . . . . . . . . . . . . . . . . . . . . . 70 Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Cleaning the monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Cleaning optical discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Updating Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Using BigFix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 8512733.book Page ii Friday, September 21, 2007 4:47 PM
www.gateway.com iii Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Deleting unnecessary files . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Checking the hard drive for errors . . . . . . . . . . . . . . . . . . . 78 Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . 79 Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Scheduling maintenance tasks . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Moving from your old computer . . . . . . . . . . . . . . . . . . . . . . . . 83 Transferring files and settings automatically . . . . . . . . . . 83 Transferring files and settings manually . . . . . . . . . . . . . . 84 Chapter 6: Troubleshooting . . . . . . . . . . . . . . . 87 Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Add-in cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 CD or DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Floppy drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Modem (cable or DSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 8512733.book Page iii Friday, September 21, 2007 4:47 PM
Contents iv Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Recovering your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Recovering pre-installed software and drivers . . . . . . . 108 Using Microsoft System Restore . . . . . . . . . . . . . . . . . . . . 114 Recovering your system to its factory condition . . . . . 117 Recovering your system using the Windows DVD . . . . 118 Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Before calling Gateway Customer Care . . . . . . . . . . . . . 119 Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Appendix A: Legal Notices . . . . . . . . . . . . . . 123 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 8512733.book Page iv Friday, September 21, 2007 4:47 PM
CHAPTER1 1 About This Reference •About this guide Accessing your online User Guide Gateway contact information Microsoft Certificate of Authenticity For more information 8512733.book Page 1 Friday, September 21, 2007 4:47 PM
CHAPTER 1: About This Reference 2 About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway computer. Some illustrations in this guide may look different than your computer because hardware options and port locations may vary. For all other computer information, see your online User Guide. For more information For more information about your computer, visit Gateway’s Support page at www.gateway.com or the Web address shown on your computer’s label. The Support page also has links to additional Gateway documentation and detailed specifications. Accessing your online User Guide In addition to this guide, your User Guide has been included on your hard drive. Your User Guide is an in-depth, easy-to-read manual that includes information on the following topics: •Help and technical support Using and customizing Windows and other software Controlling audio and video settings Using the Internet Protecting your files Playing and recording media Networking To ac ce ss yo u r User Guide: Click (Start), All Programs, then click Gateway Documentation. 8512733.book Page 2 Friday, September 21, 2007 4:47 PM
www.gateway.com 3 Gateway contact information The label on the top or side of your computer contains information that identifies your computer model and serial number. Gateway Customer Care will need this information if you call for assistance. Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. If you ever reinstall Windows from the installation DVD, you will need to enter these numbers to activate Windows. 9004394 Online support: Tech Support Phone: (U.S.) (Canada) Tech Support Hours: 8512733.book Page 3 Friday, September 21, 2007 4:47 PM
CHAPTER 1: About This Reference 4 8512733.book Page 4 Friday, September 21, 2007 4:47 PM