GoPro 4 Silver User Guide
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8081 BAT TERY STOR AGE AND HANDLING The camera contains sensitive components, including the battery. Avoid exposing your camera and batter y to ver y cold or ver y hot temperatures. Low or high temperature conditions may temporarily shor ten the batter y life or cause the camera to temporarily stop working properly. Avoid dramatic changes in temperature or humidity when using the camera, as condensation may form on or within the camera. The camera housing protects the camera and batter y from water damage. For more information, see Camera Housing . Do not turn on your camera if it is wet. If your camera is already on, turn it off and remove the batter y immediately. Allow the camera to dr y thoroughly before using it again. Do not dr y the camera or batter y with an external heat source such as a microwave oven or hair dr yer. Damage to the camera or batter y caused by contact with liquid is not covered under the warranty. Do not store your batter y with metal objects, such as coins, keys or necklaces. If the batter y terminals come in contact with metal objects, this may cause a fire. / Batter y BATTERY DISPOSAL Most rechargeable lithium-ion batteries are classified as non-hazardous waste and are safe for disposal in the normal municipal waste stream. Many localities have laws in place requiring batter y rec ycling. Check your local laws to make sure that you can dispose of rechargeable batteries in your regular trash. To safely dispose of lithium-ion batteries, protect terminals from exposure to other metal with packing, masking or electrical tape so they do not cause a fire while being transpor ted. Lithium-ion batteries, however, do contain recyclable materials and are accepted for rec ycling by the Rechargeable Batter y Rec ycling Corporation’s (RBRC) Batter y Rec ycling Program. We encourage you to visit Call2Recycle at call2rec ycle.org or call 1-800-BAT TERY in Nor th America to find a convenient rec ycling location. Never dispose of a batter y in a fire because it may explode. WARNING: Do not drop, disassemble, open, crush, bend, deform, puncture, shred, microwave, incinerate or paint the camera. Do not insert foreign objects into the batter y opening on the camera. Do not use the camera or the batter y if it has been damaged—for example, if cracked, punctured or harmed by water. Disassembling or puncturing the batter y can cause an explosion or fire. / Batter y
8283 / Important Messages MICROSD CARD MESSAGES NO SDNo card present. The camera requires a microSD, microSDHC or microSDXC card (sold separately) to capture videos and photos. FULL Card is full. Delete files or swap card. SD ERR Camera is unable to read card formatting. Reformat the card in the camera. PRO TIP: Reformat your microSD card on a regular basis to ensure that the card remains in good condition. / Important Messages FILE REPAIR ICON If your last video file was corrupted during recording, the camera displays the File Repair icon while it tries to repair the file. When this process is finished, press any button to continue using the camera. TEMPERATURE ICON The Temperature icon appears on the camera status screen when the camera becomes too hot and needs to cool down. Simply let it sit and cool before attempting to use it again. Your camera was designed to identif y conditions of overheating and is designed to respond accordingly.
8485 / Camera Housing ASSEMBLING THE CAMERA HOUSING To Remove the Camera From the Housing: 1. Lift the front of the latch up to disengage it from the camera housing. 2. Pivot the latch backward and pull it up to release the backdoor. 3. Pull open the housing backdoor and remove the camera. Slim housing surfboard mount installation Slim housing remove camera Slim housing insert camera Slim housing closed Swapping housing doors Quick Release Buckle + Thumb Screw + Slim housing = Complete Unit / Camera Housing To Secure the Camera in the Housing: 1. Open the housing and place the camera into position. 2. Make sure the seal around the backdoor is free of debris. 3. Close the housing backdoor and squeeze it closed to ensure a good seal. 4. Pivot the hinged arm backwards and hook the lip of the latch into the grooved top of the housing backdoor. 5. Push the latch down to snap it into place. Slim housing surfboard mount installation Slim housing remove camera Slim housing insert camera Slim housing closed Swapping housing doors Quick Release Buckle + Thumb Screw + Slim housing = Complete Unit WARNING: Always secure the camera in its housing when using the camera in or around water. Do not get the camera or the battery wet.
8687 / Camera Housing Your HERO4 Silver camera comes with three types of backdoors: Standard Backdoor, Skeleton Backdoor and Touch Backdoor. The Standard Backdoor makes the housing waterproof to 131’ (40m). Use this door when you need to protect the camera from water, dir t, sand and other environmental hazards. The Touch Backdoor (waterproof ) lets you use the Touch Display and provides waterproof protection to 10’ (3m). NOTICE: Touch functions do not work under water. In extreme altitude and temperatures, keep housing unlatched until use. The Skeleton Backdoor (non-waterproof) provides better sound quality by allowing more sound to reach the camera’s microphone. It also reduces wind noise at speeds up to 100mph when mounted on helmets, motorc ycles, bikes and other fast-moving vehicles. Use this backdoor only when sand, excessive dir t/dust and water damage are not a risk. This backdoor is also recommended for use inside vehicles. / Camera Housing PRO TIP: Apply Rain-X® or a similar anti-beading solution to the camera housing lens to prevent water spots from forming when using your camera in rain or water. SWAPPING BACKDOORS You can switch the backdoor of your HERO4 Silver camera to suit your activity and shooting conditions. To Change the Backdoor: 1. Open the backdoor of the housing so that it hangs downwards. 2. Firmly pull the backdoor downwards until it snaps free from the main housing. 3. Line up the replacement backdoor into the hinge opening. 4. Push upwards on the backdoor until it clicks into place. Slim housing surfboard mount installation Slim housing remove camera Slim housing insert camera Slim housing closed Swapping housing doors Quick Release Buckle + Thumb Screw + Slim housing = Complete Unit
8889 / Camera Housing PREVENTING WATER DAMAGE TO YOUR CAMERA The rubber seal that lines the camera housing forms a waterproof barrier that protects your HERO4 Silver in wet and under water conditions. Keep the camera housing’s rubber seal clean. A single hair or grain of sand can cause a leak and damage your camera. After ever y use in salt water, rinse the outside of the camera housing with non-salt water and dr y. Not doing this can eventually cause corrosion of the hinge pin and salt buildup in the seal, which can cause failure. To clean the seal, rinse in fresh water and shake dr y (dr ying with a cloth may cause lint to compromise the seal). Re-install the seal into the grooves in the backdoor of the camera housing. WARNING: Failure to follow these steps each time you use your GoPro can result in leaks that may damage or destroy your camera. Water will damage both the camera and the batter y, which could cause an explosion or fire. Your warranty does not cover water damage resulting from user error. / Using the Mounts ATTACHING YOUR CAMERA TO MOUNTS To attach your HERO4 Silver camera to a mount, you need a Quick Release Buckle and/or thumb screw, depending on the mount you are using. For more information on mounts, visit gopro.com/support . Quick Release Buckle Thumb Screw HousingComplete Unit USING CURVED + FLAT ADHESIVE MOUNTS The Cur ved + Flat Adhesive Mounts make it easy to attach the camera to cur ved and flat sur faces of helmets, vehicles and gear. Using the Quick Release Buckle, the assembled camera housing can be clicked on and off the secured Cur ved or Flat Adhesive Mounts. Curved Adhesive Mount Flat Adhesive Mount Slim housing surfboard mount installation Slim housing remove camera Slim housing insert camera Slim housing closed Swapping housing doors Quick Release Buckle + Thumb Screw + Slim housing = Complete Unit
9091 / Using the Mounts MOUNTING GUIDELINES Follow these guidelines when attaching adhesive mounts: • Attach the adhesive mounts at least 24 hours prior to use. • Adhesive mounts must be mounted only on smooth sur faces. Porous or textured sur faces do not enable a proper bond. When applying the mount, firmly press it into place and ensure full contact over the entire sur face. • Apply adhesive mounts to clean sur faces only. Wax, oil, dir t or other debris reduce adhesion, which can result in a weak bond and risk of losing the camera should the connection fail. • Attach adhesive mounts in room temperature conditions. Mount adhesives do not bond properly if applied in cold or damp environments to cold or damp sur faces, or if the sur face is not room temperature. For more information on mounts, visit gopro.com/support . WARNING: If using your camera with a GoPro mount or strap intended for use with a helmet, always select a helmet that meets the applicable safety standard. Choose the right helmet for your particular sport or activity and make sure that it is the right fit and size for you. Inspect your helmet to ensure that it is in good condition and follow the helmet manufacturer’s instructions on safe helmet use. Any helmet that has sustained a major impact should be replaced. No helmet can protect against injur y in ever y accident. / Using the Mounts LOCKING PLUG If you are using HERO4 Silver in spor ts such as sur fing or skiing, use the standalone white locking plug to securely lock the Quick Release Buckle fingers into place. To Attach the Locking Plug: 1. Loop the circular ring over the thumbscrew. The circular ring acts as a leash to prevent dropping or losing the locking plug. 2. Slide the Quick Release Buckle into the mount until it clicks into place. 3. Press the U-shaped par t of the plug into the U-shaped space in the Quick Release Buckle. WARNING: To avoid injur y in the event of an accident, do not use the locking plug or tether when using a mounting device on a helmet or other personal protective gear.
9293 MY GOPRO WON'T POWER ON Make sure your GoPro is charged. To charge your camera, use the included USB cable and a computer. You can also use the GoPro Wall or Auto Charger. MY GOPRO WON'T RESPOND WHEN I PRESS A BUTTON Press and hold the Power/Mode button [ ] for 8 seconds to reset your camera. This reset saves all of your content and settings, and powers off your camera. MY PLAYBACK IS CHOPPY Choppy playback is typically not a problem with the file. If your footage skips, one of these situations is likely the cause: • Using an incompatible video player. Not all video players suppor t the H.264 codec. For best results, use the latest GoPro software, available for free at gopro.com/getstarted . • The computer does not meet the minimum requirements for HD playback. The higher the resolution and frame rate of your video, the harder the computer has to work to play it back. Make sure that your computer meets the minimum requirements listed in Playback Mode . • Playing a high bitrate HD video file over a low bandwidth USB connection. Transfer the file to the computer to play back. / Troubleshooting / Troubleshooting If your computer does not meet the minimum requirements, record at 720p30 with Protune off, and make sure that all other programs on your computer are closed. I FORGOT MY CAMERA’S USERNAME OR PASSWORD To reset the username and password to the defaults, go to Setup mode. Tap Camera Reset, and then tap Reset Wi-Fi. The camera name is reset, and the password is reset to goprohero . I WANT TO RESET MY GOPRO SETTINGS TO THE DEFAULTS In Setup mode, select Camera Reset, and then select Reset Defaults. This option does not reset the Date/Time or your camera’s username and wireless password. I POWERED OFF MY GOPRO, BUT THE BLUE LIGHT IS STILL BLINKING The blue light indicates that Wireless is on. To turn off Wireless, press and hold the Settings/Tag button [ ] for four seconds. For more answers to commonly asked questions, see gopro.com/support .
94 / Regulatory Information/ Trademarks To see the complete list of countr y cer tifications, refer to the Impor tant Product + Safety Information included with your camera. GoPro, HERO, the GoPro logo, the GoPro Be a HERO logo, BacPac, Protune, SuperView, and Wear It. Mount It. Love It. are trademarks or registered trademarks of GoPro, Inc. in the US and internationally. Other names and marks are the proper ty of their respective owners. GoPro is dedicated to providing the best possible service. To reach GoPro Customer Support, visit gopro.com/support. / Customer Support 130-14710-000 REVA