GoPro Hero 5 User Manual

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ATTACHING YOUR CAMERA TO MOUNTS
To attach your camera to a mount, you need The Frame (for HERO5 Black) 
and a mounting buckle and/or thumb screw, depending on the mount you 
are using. 
THE FRAME  
Your camera comes with The Frame (for HERO5 Black).
The HERO5 Black camera is waterproof to 33’ (10m) with the doors 
closed—no additional housing is needed when using the camera in or 
around water. 
The The Frame (for HERO5 Black) provides additional protection for you\
r 
camera if you drop it, so you might want to keep it in The Frame during 
certain activities, even if the camera is not mounted. 
NOTICE: The Frame does not provide additional waterproof protection.
MOUNTING
Securing the Camera in The Frame
1.  Open the latch.
2.  Slide the camera into the frame. The bottom front of The Frame has a 
raised edge. Be sure the front of the camera sits flush against it.
3.  Close the door.
4.  Lock the latch.
PRO TIP:  During water activities, use Camera Tethers for added security 
and use a Floaty to keep your camera afloat (both sold separately). Fo\
r 
more information, visit gopro.com. 
MOUNTING 
						

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ATTACHING MOUNTING BUCKLES TO MOUNTS 
1. Flip up the mounting buckle plug.
2.  Slide the buckle into the mount until it clicks into place.
3.  Press down on the plug so that it sits flush with the buckle.
PRO TIP: If you mount your HERO5 Black upside down, the camera 
automatically changes the orientation of your image to be right-side up.\
 For 
more information, see Auto-Rotation (page 76) . 
MOUNTING
USING CURVED + FLAT ADHESIVE MOUNTS
The Curved + Flat Adhesive Mounts make it easy to attach the camera to 
curved and flat surfaces of helmets, vehicles, and gear. With the mounti\
ng 
buckle, the frame can be clicked on and off the secured adhesive mounts.\
Curved Adhesive MountFlat Adhesive Mount
MOUNTING GUIDELINES
Follow these guidelines when attaching adhesive mounts: •  Attach the adhesive mounts at least 24 hours before use.
•  Adhesive mounts must be mounted only on smooth surfaces. Porous   
or textured surfaces do not enable a proper bond. When applying   
the mount, firmly press it into place and ensure full contact over the 
entire surface.
•  Apply adhesive mounts to clean surfaces only. Wax, oil, dirt or other 
debris reduce adhesion, which can result in a weak bond and risk of 
losing the camera should the connection fail.
•  Attach adhesive mounts in room temperature conditions. Adhesives do 
not bond properly if applied in cold or damp environments to cold or 
damp surfaces.
MOUNTING 
						

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MOUNTING
• Check state and local regulations and laws to ensure that attaching a 
camera to equipment (such as hunting equipment) is permitted. Always 
comply with regulations that restrict the use of consumer electronics 
or cameras.
•  During water activities, use Camera Tethers for added security and use 
a Floaty to keep your camera afloat (both sold separately).
WARNING:  To avoid injury, do not use a tether when mounting 
the camera on a helmet.
For more information about mounts, visit gopro.com.
WARNING: If using your camera with a GoPro mount or strap 
intended for use with a helmet, always select a helmet that 
meets the applicable safety standard. 
Choose the right helmet for your particular sport or activity 
and make sure that it is the right fit and size for you. Inspect 
your helmet to ensure that it is in good condition, and follow 
the helmet manufacturer’s instructions on safe helmet use. 
Any helmet that has sustained a major impact should be 
replaced. No helmet can protect against injury in every 
accident.
In some situations, such as charging the camera within The Frame or 
connecting audio or HDMI accessories or the Karma drone, you must 
remove the side door to access the ports. 
WARNING: Remove the side door only when you are using the 
camera in a dry, dust-free environment. When the door is open 
or removed, the camera is not waterproof. Never operate the 
camera with the battery door open.
REMOVING THE SIDE DOOR
1.  Hold down the Latch Release button and slide the door open.
2.  Pull the door off of the camera.
REMOVING THE SIDE DOOR 
						

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Follow these guidelines to get the best performance from your camera:
•  The camera is waterproof to 33’ (10m)—no housing needed. Ensure 
that the doors are closed before using the camera in or around water, 
dirt, or sand. 
•  Before closing the doors, be sure the seals are free of debris. If neede\
d, 
clean with a cloth.
•  Before opening the doors, be sure the camera is free of water or debris.\
 
If needed, rinse the camera with fresh water and dry it with a cloth.
•  If sand or debris hardens around the doors, soak the camera in warm 
tap water for 15 minutes and then rinse thoroughly to remove the 
debris before opening the doors.
•  In wet environments, dry the touch display with a soft cloth so that it 
registers your touch. 
•  For best audio performance, shake the camera or blow on the mic 
to remove water and debris from the microphone holes. To prevent 
damage to the internal waterproof membranes, do not use compressed 
air to blow into the mic holes.
•  After every use in salt water, rinse the camera with fresh water, and 
dry with a soft cloth.
•  To clean the lens, wipe it with a soft, lint-free cloth. If debris becom\
es 
lodged between the lens and the trim ring, flush it out with water or ai\
r. 
Do not insert foreign objects around the lens.
MAINTENANCEREMOVING THE SIDE DOOR
REATTACHING THE SIDE DOOR
1.  Hold down the Latch Release button and extend the tab on the door.
2. Press the tab onto the small silver bar. 
						

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BATTERY INFORMATION
MAXIMIZING BATTERY LIFE
A message appears on the touch display if the battery drops below 10%. 
If the battery reaches 0% while recording, the camera saves the file and\
 
powers off.
To maximize battery life, follow these guidelines when possible:
•  Turn off Wireless Connections
•  Capture video at lower frame rates and resolutions
•  Turn off Protune
•  Use these settings:
•  QuikCapture (page 22)
•  Screensaver (page 75)
•  Brightness (page 75)
 
RECORDING WHILE CHARGING  
Using the USB-C cable that came with your camera, you can capture video 
and photos while the camera is plugged in to a USB charging adapter, the\
 
GoPro Supercharger, another GoPro charger, or the GoPro Portable Power 
Pack. Although the battery does not charge during recording, you can 
use one of the above methods to power the camera and obtain extended 
recording time. When you stop recording, charging resumes. (You cannot 
record while charging the camera through a computer.)
Note: Because the side door is open, the camera is not waterproof during charging.
WARNING: Using a wall charger other than a GoPro charging 
device can damage the GoPro camera battery and could 
result in fire or leakage. With the exception of the GoPro 
Supercharger (sold separately), only use chargers marked: 
Output 5V 1A. If you do not know the voltage and current 
of your charger, use the included USB cable to charge the 
camera from your computer. 
BATTERY INFORMATION
BATTERY STORAGE AND HANDLING  
The camera contains sensitive components, including the battery. Avoid 
exposing your camera to very cold or very hot temperatures. Low or high 
temperature conditions may temporarily shorten the battery life or cause\
 
the camera to temporarily stop working properly. Avoid dramatic changes \
in 
temperature or humidity when using the camera, as condensation may form 
on or within the camera.
Do not dry the camera or battery with an external heat source such as a 
microwave oven or hair dryer. Damage to the camera or battery caused by 
contact with liquid inside the camera is not covered under the warranty.\
Do not store your battery with metal objects, such as coins, keys or 
necklaces. If the battery terminals come in contact with metal objects, \
this 
may cause a fire.
Do not make any unauthorized alterations to the camera. Doing so may 
compromise safety, regulatory compliance, performance, and may void   
the warranty.
WARNING: Do not drop, disassemble, open, crush, bend,   
deform, puncture, shred, microwave, incinerate or paint the 
camera or battery. Do not insert foreign objects into the 
battery opening on the camera. Do not use the camera or 
the battery if it has been damaged—for example, if cracked, 
punctured or harmed by water. Disassembling or puncturing 
the battery can cause an explosion or fire.
BATTERY DISPOSAL  
Most rechargeable lithium-ion batteries are classified as non-hazardous 
waste and are safe for disposal in the normal municipal waste stream. Ma\
ny 
localities have laws in place requiring battery recycling. Check your lo\
cal 
laws to make sure that you can dispose of rechargeable batteries in your\
 
regular trash. To safely dispose of lithium-ion batteries, protect termi\
nals  
						

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BATTERY INFORMATION
from exposure to other metal with packing, masking or electrical tape so\
 
they do not cause a fire while being transported.
Lithium-ion batteries, however, do contain recyclable materials and are 
accepted for recycling by the Rechargeable Battery Recycling Corporation\
’s 
(RBRC) Battery Recycling Program. We encourage you to visit Call2Recyc\
le 
at call2recycle.org or call 1-800-BATTERY in North America to find a 
convenient recycling location.
Never dispose of a battery in a fire because it may explode.
WARNING: Only use manufacturer-recommended 
replacement batteries for your camera.
TROUBLESHOOTING
MY GOPRO WON'T POWER ON 
Make sure your GoPro is charged. To charge your camera, use the included\
 
USB-C cable and a computer. You can also use GoPro's Supercharger or 
USB-compatible Wall Charger or Auto Charger (all sold separately) or a\
ny 
charging device marked with output 5V 1A. (Supercharger’s output is   
5V 2A.)
MY GOPRO WON'T RESPOND WHEN I PRESS A BUTTON  
See  Restarting Your GoPro (page 79) .
PLAYBACK ON MY COMPUTER IS CHOPPY  
Choppy playback is typically not a problem with the file. If your footag\
e 
skips, one of these situations is likely the cause:
•  Using an incompatible video player. Not all video players support 
the H.264 codec. For best results, download the latest version of 
Quik for desktop for free at gopro.com/apps.
•  The computer does not meet the minimum requirements for HD 
playback. The higher the resolution and frame rate of your video, the 
harder the computer has to work to play it back. Make sure that your 
computer meets the minimum requirements for the playback software.
  If your computer does not meet the minimum requirements, record 
at 1080p60 with Protune off, and make sure that all other programs 
on your computer are closed. If that resolution does not improve the 
playback, try 720p30.
I FORGOT MY CAMERA’S USERNAME OR PASSWORD  
Swipe down, then tap Connect > Name & Password.  
						

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TROUBLESHOOTING
I DON’T KNOW WHAT SOFTWARE VERSION I HAVE 
From the main screen, swipe down. Then tap Preferences > About This 
GoPro. The Version Number displays the software version that you   
are running.
I CAN’T FIND MY CAMERA’S SERIAL NUMBER  
The camera’s serial number is listed in several places:
•  In Preferences > About This GoPro
•  On the inside of the battery bay (remove the battery to see it)
•  On your camera’s microSD card (in the version.txt file in the   
MSC folder) 
For more answers to commonly asked questions, see gopro.com/help.
CUSTOMER SUPPORT
TRADEMARKS
REGULATORY INFORMATION
To see the complete list of country certifications, refer to the Importa\
nt 
Product + Safety Instructions included with your camera or visit   
gopro.com/help. GoPro, HERO, Protune, and SuperView are trademarks or registered 
trademarks of GoPro, Inc. in the U.S. and internationally. Other names a\
nd 
marks are the property of their respective owners. GoPro is dedicated to providing the best possible service. To reach GoPr\
o 
Customer Support, visit gopro.com/help.
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