GoPro Hero3 White User Manual

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To Secure Camera in Housing:
1.  Open housing and drop camera into position.
2.  Make sure the seal around the backdoor is free of debris.
3.  Close the housing backdoor and squeeze it closed to ensure a 
good seal.
4.  Pivot the hinged arm backwards and hook the lip of the latch into 
the grooved top of the housing backdoor.
5.  Push the latch down to snap it into place.
Slim housing surfboard mount installation
Slim housing remove camera
Slim housing insert camera
Slim housing closed Swapping housing doors
Quick Release Buckle + Thumb Screw + Slim housing = Complete Unit
WARNING: Always secure the camera in its housing when using 
the camera in or around water. Do not get the camera or the 
battery wet.
/ Camera Housing
/ Camera Housing
Your HERO3+ White camera comes with two types of backdoors: 
Standard Backdoor (waterproof) and Skeleton Backdoor (non-waterproof).
The Standard Backdoor makes the housing 
waterproof to 131’ (40m). Use this door when you 
need to protect the camera from water, dir t, sand 
and other environmental hazards.
The Skeleton Backdoor (non-waterproof) 
provides better sound quality by allowing more 
sound to reach the camera’s microphone. It also 
reduces wind noise at speeds up to 100mph when 
mounted on helmets, motorc ycles, bikes and 
other fast-moving vehicles. Use this backdoor 
only when sand, excessive dir t/dust and water 
damage is not a risk. This backdoor is also 
recommended for use inside vehicles.
PRO TIP:  Apply Rain-X
® or a similar anti-beading solution to the 
camera housing lens to prevent water spots from forming when using 
your camera in rain or water.   
						

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/ Camera Housing
SWAPPING BACKDOORS 
You can switch the backdoor of your HERO3 White camera to suit your 
activity and shooting conditions.
To Change the Backdoor: 1.  Open the backdoor of the housing so that it is hanging downwards.
2.  Pull downwards on the backdoor until it snaps free from the hinge.
3.  Line up replacement backdoor into the hinge opening.
4.  Push upwards on the backdoor until it clicks into place.
Slim housing surfboard mount installation
Slim housing remove camera
Slim housing insert camera
Slim housing closed Swapping housing doors
Quick Release Buckle + Thumb Screw + Slim housing = Complete Unit
/ Camera Housing
PREVENTING WATER DAMAGE TO YOUR CAMERA
 
The rubber seal that lines the camera housing forms a waterproof barrier 
that protects your HERO3 White in wet and under water conditions.
Keep the camera housing’s rubber seal clean —a single hair or grain 
of sand can cause a leak and damage your camera.
After ever y use in salt water, rinse the outside of the camera housing 
with non-salt water and dr y. Not doing this can eventually cause 
corrosion of the hinge pin and salt buildup in the seal, which can  
cause failure.
To clean the seal, rinse in fresh water and shake dr y (dr ying with a 
cloth may cause lint to compromise the seal). Re-install the seal into 
the grooves in the backdoor of the camera housing.
WARNING: Failure to follow these steps each time you use your 
GoPro can result in leaks that may damage or destroy your 
camera. Your warranty does not cover water damage resulting 
from user error.  
						

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/ Using the Mounts
ATTACHING YOUR CAMERA TO MOUNTS 
To attach your HERO3 White camera to a mount, you need a Quick 
Release Buckle, thumb screw or hardware depending on the mount you   
are using. For more information on mounts, visit gopro.com/support .
Quick Release  Buckle Thumb Screw
HousingComplete Unit
USING CURVED + FLAT ADHESIVE MOUNTS  
The Cur ved + Flat Adhesive Mounts make it easy to attach the camera 
to cur ved and flat sur faces of helmets, vehicles and gear. Using the 
Quick Release Buckle, the assembled camera housing can be clicked 
on and off the secured Cur ved or Flat Adhesive Mounts.  
 
 
Flat Adhesive Mount Curved Adhesive Mount
Slim housing surfboard mount installation
Slim housing remove camera
Slim housing insert camera
Slim housing closed Swapping housing doors
Quick Release Buckle + Thumb Screw + Slim housing = Complete Unit
/ Using the Mounts
MOUNTING GUIDELINES
 
Follow these guidelines when attaching mounts:
•  Attach the adhesive mounts 24 hours prior to use.
•  Apply adhesive mounts to clean sur faces only. Wax, oil, dir t or 
other debris will reduce adhesion, which can result in a weak bond 
and risk of losing camera should connection fail.
•  Attach adhesive mounts in room temperature conditions. 
Mount adhesives do not bond properly if applied in cold or damp 
environments to cold or damp sur faces, or if the sur face is not 
room temperature.
•  Adhesive mounts must be mounted only to smooth sur faces. 
Porous or textured sur faces do not enable a proper bond. When 
applying mount, firmly press into place and ensure full contact 
over the entire sur face.
See  gopro.com/support  for more information on mounts.
WARNING: If using your camera with a GoPro helmet mount, 
always select a helmet that meets the applicable safety standard. 
Choose the right helmet for your particular sport or activity and 
make sure that it is the right fit and size for you. Inspect your 
helmet to ensure that it is in good condition and follow the helmet 
manufacturer's instructions on safe helmet use. Any helmet that 
has sustained a major impact should be replaced. No helmet can 
protect against injur y in ever y accident.  
						

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/ Using the Mounts/ Frequently Asked Questions
MY GOPRO WON’T POWER ON 
Make sure your GoPro is charged. To charge your camera, use the 
included USB cable and a computer. You can also use the GoPro Wall 
or Auto Charger.
MY GOPRO WON’T RESPOND WHEN I PRESS A BUTTON  
Press and hold the 
Power/Mode  button [
  ] for 8 seconds to reset 
your camera. This reset saves all of your content and settings, and 
powers off your camera.
MY PLAYBACK IS CHOPPY  
Choppy playback is typically not a problem with the file. If your footage 
skips, one of these situations is likely the cause:
•  Use the latest GoPro software, available for free from   
gopro.com/getstarted .
•  The computer does not meet the minimum requirements for HD 
playback. The higher the resolution and frame rate of your video, 
the harder the computer has to work to play it back. Make sure   
that your computer meets the minimum requirements listed in 
System Requirements.
•  Playing a high bitrate HD video file over a low bandwidth USB 
connection. Transfer the file to the computer to play back.
For more answers to commonly asked questions, see   
gopro.com/support .
LOCKING PLUG
Using the HERO3 White in high impact spor ts such as sur fing or skiing 
where significant impact may occur? Use the special locking plug, 
which securely locks the Quick Release Buckle fingers into place, 
helping to prevent accidental housing release from the mount. The 
circular ring fits over the thumbscrew and acts as a leash to prevent 
dropping or losing the locking plug.  
						

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/ Customer Support
/ Regulatory Information
/ Trademarks
GoPro, HERO, the GoPro logo, the GoPro Be a Hero logo, BacPac, 
Protune, SuperView, and Wear It. Mount It. Love It. are trademarks or 
registered trademarks of GoPro, Inc. in the US and internationally. 
Other names and marks are the proper ty of their respective owners.
GoPro is dedicated to providing the best possible 
service. To reach GoPro Customer Support, visit 
 
gopro.com/support.
To see the complete list of countr y cer tifications, refer to the Impor tant 
Product + Safety Information Guide included with your camera.