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GTE Omni Si Database Technical Practices Issue 1 Manual

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Page 21

TL-130100-1001
To recall the attendant or operator from a station with an outside party
or station on the line, perform the following:
STEP
OPERATIONRESULT1Flash hookswitch.Distinctive dial tone heard.
2Dial attendant access code.Ringback tone heard.
When attendant answers,
a two- or three-way call is
established (depending on data
base programming).
NOTE:
If busy tone is heard, reflash hookswitch to re-establish the original connection.
2.2.4
Direct Outward Dialing (DOD)
A station user can gain access...

Page 22

TL-130100-1001
2.2.5Trunk Queuing
Trunk Queuing allows a station user to enter into an on-hook or off-hook
queue when the outside trunk line is busy. Note that Trunk Queuing and
MERS Trunk Queuing are mutually exclusive.(a)On-Hook Queuing
STEPOPERATION
RESULT
1
2
3
4
5
6NOTES:
1.
2.
3.Begin from an attempt to make an outside call and all trunks are busy
Flash hookswitch.Distinctive dial tone heard.
Dial on-hook call queuing accessQueuing indicated by receiving
code.60-IPM confirmation tone.
Go on-hook...

Page 23

TL-130100-1001STEPOPERATIONRESULT(b) The station is placed on hold.
(c) Central Office dial tone is heard
when trunk is available.
2After receiving Central Office dial
tone dial the desired destination
(see note).
NOTE:Do not redial the outside access code.
2.2.6Most Economical Route Selection (MERS) Access
NOTE:Trunk Queuing and MERS Trunk Queuing are mutally exclusive.
(4MERS Access - Off-Hook Queue
STEPOPERATIONRESULT
1Go off-hook.Dial tone received.
2Dial MERS access code.Quiet connection heard....

Page 24

TL-130100-1001
STEPOPERATIONRESULT
2. IDDD number format is 011 + country code + national number.
4Remain off-hook after busy tone
heard.(a) Busy tone ceases, confirmation tone
heard.
(b) Station is automatically entered into
ueue.(c) Call is placed when MERS route
becomes available.(d) 
Ringback tone heard.
5Continue as with a normal line-to-line
call.
(b)MERS Access - Trunk Call Queue
STEPOPERATIONRESULT
1Go off-hook.
2Dial MERS access code.
3Dial seven- or ten-digit number.
NOTE:The 
“1” digit...

Page 25

TL-130100-1001
2.2.7Facility Restriction Level (FRL)/Authorization Code/Traveling Class
Mark 
(TCM)
STEPOPERATIONRESULT
1A station attempts to access an out-
side facility, (usually trunk for exter-
nal call), however, station does NOT
possess high enough FRL (Facility
Restriction Level) to access facility.Distinctive dial tone heard when
accessing trunk via MERS.
Otherwise, user will hear busy
signal. The user must either ask
attendant to dial the number or
user can dial the number via
MERS.
2
3After...

Page 26

TL-130100-4001
2.2.8Call Transfer and Station ConsultationThe station user, while connected to another station or trunk, can transfer the
calling party to another station or trunk, or have a consultation-hold-type
call and automatically return to the calling party when the station of the
consulted party is placed on-hook. The station user can also establish a 
3-way conference connection during a consultation-hold-type call by
momentarily flashing the hookswitch.
(a)Call Transfer
STEPOPERATIONRESULT...

Page 27

TL-130100-1001(c)Station Consultation
STEPOPERATIONRESULT
1
2
3
NOTE:
4Begin with an outside or internal call on the line.
Flash hookswitch.
(a) Distinctive dial tone heard.
(b) Calling party placed on hold.
Dial the desired station. If consulting(a) 
Ringback tone heard.
an outside party, dial outside access
code, wait for second dial tone, then(b) Called station rings.
dial desired directory number.
When called station answers,Transmission established between two
announce conference.parties.
In case of...

Page 28

TL-4 30100-I 001
STEP6PERA==nONRESULT
MOTE:If busy tone or no answer is received, flash the hookswitch to re-establish original
connection.
4Flash hookswitch.Three-way connection established.
Another hookswitch flash drops the third party from the connection.
Hold allows a station user to put another station or trunk on hold. The called
station does not have to remain off-hook while the calling party is on hold.
The holding party can establish and receive new calls, and continue to use
the system...

Page 29

TL-130100-1001
2.2.10Call Park
Call Park allows a station user to place a call (station or trunk) in a call-park
queue. Once in the queue, the call can be answered by dialing the call park
answer code. A call not answered within a certain period (data base
specified) is diverted back to the attendant. A call in call park can
automatically ring the station dialed first, then direct to the attendant, or just
divert to the attendant (data base option). When conversing with another
party, and the other party...

Page 30

TL-130100-100122.11Call Waiting, OriginatingCall Waiting, Originating allows a station user to camp on to a station that has
been called and from which a busy indication is received. Refer to the call
waiting, terminating procedure for answer details and camp-on restrictions.
STEPOPERATIONRESULTBegin with a call to a busy station.
Flash hookswitch.
Dial call waiting, originating access
code.
Remain off-hook until camped-on
station answers.
’Distinctive dial tone heard.
(a) Camp-on indicated by 
ringback...
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