HP 2711x User Guide

							Connecting External Speakers and Audio Cable
(Select Models)
Use the following procedure to connect the external speakers to a computer.
1.Turn the computer on.
2.Connect the audio cable to the audio-speaker connector on the computer, and then connect the
USB power cable to a USB connector on the computer.
NOTE:Use the volume controls on the computer to adjust the speaker volume.
Figure 3-9  Connect the External Speaker Audio and USB Cables
NOTE:If you use HDMI to connect to the monitor, you must activate HDMI sound by adjusting the
setting in Microsoft Windows. Refer to instructions in the previous section, 
Connecting the HDMI Cable
(Select Models) on page 10 in this chapter.
Connecting External Speakers and Audio Cable (Select Models)
15
 
						

							4 Operating the Monitor
CD Software and Utilities
The CD that is included with this monitor contains drivers and software that you can install on your
computer.
Installing Drivers
If you determine that you need to update the drivers, you can install the monitor driver INF and ICM
files from the CD, or download them from the Internet.
Installing the monitor driver software from the CD
To install the monitor driver software from the CD:
1.Insert the CD in your computer CD drive. The CD menu appears.
2.Select the language.
3.Click Install Monitor Driver Software.
4.Follow the on-screen instructions.
5.Ensure that the proper resolutions and refresh rates appear in the Display Control Panel settings.
Refer to the Windows® operating system documentation for more information.
NOTE:You might need to manually install the digitally signed monitor drivers (INF or ICM files)
from the CD, in case of an installation error. Refer to the Driver Software Readme file on the CD
for instructions (in English only).
Downloading updated drivers from the Internet
To download the latest version of drivers and software files from the HP Support site:
1.Refer to: 
www.hp.com/support.
2.Select your country/region.
3.Select Download Drivers and Software.
4.Enter the model number of your monitor. The software download pages for your monitor are
displayed.
5.Download and install the driver and software files by following the instructions on the download
pages.
NOTE:Ensure that your system meets the requirements.
16 Chapter 4   Operating the Monitor
 
						

							Front-Panel Controls
Control buttons (represented by icons) are located on the bottom right of the monitor.
Button Icon Description
Quick View
Opens the OSD Quick View menu where you can select a viewing mode which
compliments or optimizes the content you are viewing.
Minus
Navigates down through the OSD menu and decreases adjustment levels.
Source
Chooses the video input source from the computer. Not supported on the 2011s
model.
Plus
Navigates up through the OSD menu and increases adjustment levels.
Auto Adjustment
Press to automatically adjust the screen image.
NOTE:This item can only be used with a VGA input signal.
OK
Enters the selected option in the OSD.
Menu
Opens, selects, or exits the OSD menu.
NOTE:Pressing the Menu button for 10 seconds will disable operation of the
remaining OSD buttons. Pressing it again for 10 seconds will re-enable
functionality.
Power
Turns the monitor on or off. The Power button is located on the bottom-right of
the monitor.
NOTE:Pressing the Power button for 10 seconds will disable operation of the
Power button. Pressing it again for 10 seconds will re-enable functionality.
Using the On-Screen Display (OSD)
Use the On-Screen Display (OSD) to adjust the screen image based on your viewing preferences. To
access the OSD, do the following:
NOTE:The OSD is only available if there is at least one active video input selected for viewing on
the monitor.
1.If the monitor is not already on, press the Power button to turn on the monitor.
2.To access the OSD menu, press the Menu button. The OSD Main Menu is displayed.
3.To navigate through the Main or sub-menu, press the + (Plus) button on the front panel of the
monitor to scroll up, or the – (Minus) button to scroll in reverse. Then press the OK button to select
the highlighted function.
4.To adjust the scale of a selected item, press the + (Plus) or – (Minus) button.
Front-Panel Controls
17
 
						

							5.Select Save and Return. If you do not want to save the setting, select Cancel from the sub-
menu or Exit from the Main Menu.
6.Press the Menu button to exit the OSD.
NOTE:When a menu is displayed, if the buttons are untouched for 30 seconds (factory default),
adjustments and settings are saved and the menu closes.
OSD Menu Selections
The following table lists the on-screen display (OSD) menu selections and their functional descriptions.
After changing an OSD menu item, and if the menu screen has these options, you might choose to:
●Cancel — to return to the previous menu level.
●Save and Return — to save all changes and return to the OSD Main Menu screen. This Save
and Return option is active only if you change a menu item.
●Reset — to change back to the previous setting.
Icon Main Menu Options Sub-menu Options Description
Brightness   Adjusts the brightness level of the screen.
Contrast   Adjusts the contrast level of the screen.
Color   Selects the screen color. The factory
default is 6500 K.
    Warm (5000 K) Changes to slightly reddish white.
    Standard (6500 K) Sets your screen colors to adapt to the
color standards used in the image
technology industry.
    Cool (9300 K) Changes to slightly blueish white.
    Custom (RGB) Selects and adjusts your own color
scales:
●Red Color — Sets your own red
color levels.
●Green Color — Sets your own
green color levels.
●Blue Color — Sets your own blue
color levels.
    Quick View Select from the following modes:
●Movie
●Photo
●Gaming
●Text
●Custom (settings saved when you
adjust the Brightness, Contrast, or
Color in one of the other Quick
View options)
18 Chapter 4   Operating the Monitor
 
						

							Icon Main Menu Options Sub-menu Options Description
Image Control   Adjusts the screen image.
 Auto-Adjustment Automatically adjust the screen image.
NOTE:This item can only be used with
a VGA input signal.
  Clock Minimizes any vertical bars or strips
visible on the screen background.
Adjusting the Clock also changes the
horizontal screen image (VGA input
only).
  Clock Phase Adjusts the focus of the display. This
adjustment allows you to remove
horizontal noise, and clear or sharpen
the image of characters (VGA input
only).
  Horizontal Position Adjusts the position of the screen image
left and right.
  Vertical Position Adjusts the position of the screen image
up and down.
  Custom Scaling Selects the method for formatting
information displayed on the monitor.
Select:
●Fill to Screen — image fills the
entire screen and might look
distorted or elongated because of
non-proportional scaling of height
and width.
●Fill to Aspect Ratio — image is
sized to fit the screen and maintains
proportional image.
  Sharpness Adjusts the screen image to look sharper
or softer.
  OverDrive (select models) Turns OverDrive on or off. The factory
default is Off.
  Dynamic Contrast Ratio Sets the DCR setting on or off. The factory
default setting is off. DCR automatically
adjusts the balance between white and
black levels to provide you with an
optimal image.
OSD Control   Adjusts the position of the OSD menu on
the screen.
  Horizontal OSD Position Changes the viewing position of the OSD
menu to the left or right area of the
screen.
Using the On-Screen Display (OSD)
19
 
						

							Icon Main Menu Options Sub-menu Options Description
  Vertical OSD Position Changes the viewing position of the OSD
menu to the top or bottom area of the
screen.
  OSD Transparency Adjust to view the background
information through the OSD.
  OSD Timeout Sets the time in seconds that the OSD is
visible after the last button is pressed. The
factory default is 30 seconds.
Management   Selects the power-management features
of the monitor.
  Power Saver Enables the power saving feature (see
Power-Saver Feature on page 23).
Select:
●On
●Off
The factory default is On.
  Power-On Recall Restores power to the monitor following
an unexpected removal of power. Select:
●On
●Off
The factory default is On.
  Mode Display Displays the resolution, refresh rate, and
frequency information on the screen each
time the OSD Main Menu is accessed.
Select:
●On
●Off
The factory default is On.
  Monitor Status Displays the operating status of the
monitor each time the monitor is powered
on. Select the location at which to
display the status:
●Top
●Middle
●Bottom
●Off
The factory default is Top.
20 Chapter 4   Operating the Monitor
 
						

							Icon Main Menu Options Sub-menu Options Description
  DDC/CI Support Allows the computer to control some
OSD menu features such as Brightness,
Contrast, and Color Temperature. Select:
●On
●Off
The factory default is On.
  Bezel Power LED Turns the light (LED) in the Power button
on and off. When set to off, the light will
remain off at all times.
  Sleep Timer Provides the timer-adjustment menu
options:
●Set Current Time — Sets the current
time in hours and minutes.
●Set Sleep Time — Sets the time you
want to place the monitor in sleep
mode.
●Set On Time — Sets the time you
want the monitor to wake up from
sleep mode.
●Timer — Sets the Sleep Timer
feature on or off; the default setting
is Off.
●Sleep Now — Immediately sets the
monitor to enter sleep mode.
Language   Selects the language in which the OSD
menu is displayed. The factory default is
English.
Information   Selects and displays important
information about the monitor.
    Current Settings Provides the current input video mode.
    Recommended Settings Provides the recommended resolution
mode and refresh rate for the monitor.
    Serial Number Reports the serial number of the monitor.
The serial number is needed if contacting
HP technical support.
    FW Version Reports the firmware version of the
monitor.
    Backlight Hours Reports the total hours of backlight
operation.
    Service Support For service support, go to: 
www.hp.com/
support.
Factory Reset   Returns settings to factory defaults.
Using the On-Screen Display (OSD)
21
 
						

							Icon Main Menu Options Sub-menu Options Description
Source Control   Selects the video input signal. The factory
default by priority is DVI, VGA, and then
HDMI.
   DVI (select models) Selects DVI as the video input signal.
    HDMI (select models) Selects HDMI as the video input signal.
    VGA Selects VGA as the video input signal.
  Default Source Selects the default or primary video input
signal when the monitor is connected to
two active and valid video sources. The
monitor will automatically determine the
video format.
  Auto-Switch Source Turns the automatic video signal input to
On or Off on the system. The factory
default is On.
Exit   Exits the OSD menu screen.
Identifying Monitor Conditions
Special messages appear on the monitor screen for the following monitor conditions:
●Monitor Status — When the monitor is powered on or when the input source signal is
changed, a Monitor Status message is displayed for five seconds. The message shows which input
is the current active signal, the status of the auto-switch source setting (On or Off), the default
source signal, the current preset display resolution, and the recommended preset display
resolution.
●Input Signal Out of Range — Indicates the monitor does not support the input signal on the
video card, because its resolution or refresh rate is set higher than the monitor supports.
Change your video card settings to a lower resolution or refresh rate. Restart your computer for the
new settings to take effect.
●Power Button Lockout — Indicates the power button is locked. If the power button is locked,
the warning message Power Button Lockout appears.
◦If the power button is locked, press and hold the power button for 10 seconds to unlock the
power button function.
◦If the power button is unlocked, press and hold the power button for 10 seconds to lock out
the power button function.
●Monitor Going to Sleep — Indicates the screen display is entering a sleep mode.
●Check Video Cable — Indicates a video input cable is not properly connected to the computer
or monitor.
22 Chapter 4   Operating the Monitor
 
						

							●OSD Lockout — The OSD can be enabled or disabled by pressing and holding the Menu button
on the front panel for 10 seconds. If the OSD is locked, the warning message OSD Lockout
appears for 10 seconds.
◦If the OSD is locked, press and hold the Menu button for 10 seconds to unlock the OSD.
◦If the OSD is unlocked, press and hold the Menu button for 10 seconds to lock the OSD.
●Dynamic Contrast Ratio ON — Indicates that DCR is turned on.
●Dynamic Contrast Ratio OFF — Indicates that DCR has been turned off in the OSD or was
automatically turned off after changes were made to Brightness or Quick View in the OSD.
●No Input Signal — Indicates the monitor is not receiving a video signal from the computer on
the monitor video input connector. Check to see if the computer or input signal source is off or in
the power-saver mode.
Power-Saver Feature
When the monitor is in normal operating mode, the Power light is Aqua white and the monitor uses the
normal watts of power. For power usage, refer to 
Technical Specifications on page 27.
The monitor also supports a power-saver mode that is controlled by the computer. When the monitor is
in the reduced-power state, the monitor screen is blank, the backlight is off, the Power light is amber,
and the monitor uses minimum power. When the monitor is awakened, a brief warm-up period
occurs before the monitor returns to normal operating mode. The energy-saving reduced power state
activates if the monitor does not detect either the horizontal sync signal or the vertical sync signal. The
power-saver feature must be activated on your computer for this feature to work.
Refer to your computer documentation for instructions on setting energy-saver features (sometimes called
power-management features).
NOTE:The energy-saver feature works only when the monitor is connected to computers that have
energy-saver features.
Power-Saver Feature
23
 
						

							A Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of each problem, and the recommended
solutions:
Problem Solution
Power button LED is not on. Make sure that the Power button is on, and the power cord is connected to a grounded power
outlet and to the monitor.
Select Management in the OSD menu, and then select Bezel Power LED. Check if the
Bezel Power LED option is set to Off and, if so, set to On mode.
Power source LED is not on.
The power source LED is on
the rear of the monitor next to
the power plug connector.The monitor is not receiving power. Contact your authorized HP service provider to replace the
power adaptor.
Screen is blank. Connect the power cord. Turn on the power.
Connect the video cable properly. See 
Setting Up the Monitor on page 6 for more information.
Press a key on the keyboard or move the mouse to turn off the screen-blanking utility.
Image appears blurred,
indistinct, or too dark.Press the Menu button to open the OSD menu, and adjust the brightness and contrast scales.
Check Video Cable appears
on screen.Connect the appropriate video cable (VGA, DVI, or HDMI) between the computer and
monitor. Be sure that the computer power is off while connecting the video cable.
NOTE:HDMI input is available for select models only.
Input Signal Out of Range
appears on screen.Restart your computer and enter Safe Mode. Change your settings to a supported setting (see
the table in 
Preset Video Modes on page 28). Restart your computer so that the new settings
take effect.
Picture is fuzzy and has
ghosting, shadowing
problem.Adjust the contrast and brightness controls.
Make sure that you are not using an extension cable or switch box. HP recommends plugging
the monitor directly into the graphic card output connector on the back of your computer.
Unable to set the monitor to
the optimal resolution.Make sure that the graphics card supports the optimal resolution.
Make sure that the latest supported driver is installed for the graphics card. For HP and
Compaq systems, you can download the latest graphics driver for your system from:
www.hp.com/support. For other systems, refer to the Web site for your graphics card.
Screen is black or displaying
at a lower resolution while
displaying high-definition
(HD) content.Check if your monitor and computer support HDCP. Refer to 
High-Bandwidth Digital Content
Protection (HDCP) select models on page 12 or www.hp.com/support.
24 Appendix A   Troubleshooting