HP 7 G2 Owners Manual

							HP 7 G2 1311 TabletMaintenance and Service Guide
IMPORTANT! This document is intended for HP authorized service providers only.  
						

							© Copyright 2014 Hewlett-Packard 
Development Company, L.P.
Bluetooth is a trademark owned by its 
proprietor and used by Hewlett-Packard 
Company under license. SD Logo is a 
trademark of its proprietor.
The information contained herein is subject 
to change without notice. The only 
warranties for HP products and services are 
set forth in the express warranty statements 
accompanying such products and services. 
Nothing herein should be construed as 
constituting an additional warranty. HP shall 
not be liable for technical or editorial errors 
or omissions contained herein.
First Edition: August 2014
Document Part Number: 776896-001
Product notice
This guide describes features that are 
common to most models. Some features 
may not be available on your computer.
Software terms
By installing, copying, downloading, or 
otherwise using any software product 
preinstalled on this tablet, you agree to be 
bound by the terms of the HP End User 
License Agreement (EULA). If you do not 
accept these license terms, your sole 
remedy is to return the entire unused 
product (hardware and software) within 14 
days for a refund subject to the refund 
policy of your place of purchase.
For any further information or to request a 
full refund of the tablet, please contact your 
local point of sale (the seller). 
						

							Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the device, do not 
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, 
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft 
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to 
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device 
and the AC adapter comply with the user-accessible surface temperature limits defined by 
the International Standard for Safety of Information Technology Equipment (IEC 60950).iii  
						

							iv  Safety warning notice 
						

							Table of contents
1  Product description ........................................................................................................................................... 1
2  External component identification ..................................................................................................................... 2
3  Illustrated parts catalog ..................................................................................................................................... 3
Locating the serial number, product number, and model number ........................................................ 3
Tablet major components ..................................................................................................................... 4
Miscellaneous parts .............................................................................................................................. 5
Sequential part number listing .............................................................................................................. 6
4  Removal and replacement preliminary requirements ....................................................................................... 7
Tools required ...................................................................................................................................... 7
Service considerations ......................................................................................................................... 7
Plastic parts ......................................................................................................................... 7
Cables and connectors ........................................................................................................ 7
Grounding guidelines ........................................................................................................................... 8
Electrostatic discharge damage ........................................................................................... 8
Packaging and transporting guidelines ............................................................... 9
Workstation guidelines ....................................................................... 9
5  Removal and replacement procedures ........................................................................................................... 11
Tablet component replacement procedures ....................................................................................... 11
Back cover .......................................................................................................................................... 11
Battery ................................................................................................................................................ 13
Speaker .............................................................................................................................................. 15
Rear-facing webcam .......................................................................................................................... 16
Front-facing webcam .......................................................................................................................... 17
Power/volume button board ............................................................................................................... 18
System board ..................................................................................................................................... 19
6  Specifications .................................................................................................................................................. 22
7  Statement of Volatility ..................................................................................................................................... 23
Non-volatile memory usage ................................................................................................................ 25
Questions and answers ...................................................................................................................... 27
v 
						

							8  Power cord set requirements .......................................................................................................................... 29
Requirements for all countries ............................................................................................................ 29
Requirements for specific countries and regions ............................................................................... 29
9  Recycling ........................................................................................................................................................ 31
Index ................................................................................................................................................................... 32
vi 
						

							1Product description
CategoryDescriptionProduct NameHP 7 G2 1311 TabletProcessorAllWinner® A33 ARM cortex-A7 1.20-GHz quad core soldered on-circuit (SOC) processorPanel7-in (1280×720), IPS, 5-point capacitive, TouchScreenGraphicsMali400 MP2MemorySupports 1-GB DDR3Mass storageSupports an 8-GB Nand Flash driveAudio and videoIntegrated, forward-facing speaker
One microphone
Supports MP3, WAV, Flac, and 3GP audio formats
2.0-MP, autofocus rear-facing webcam
0.3-MP, fixed-focus front-facing webcam
Supports MOV, MPEG4, VOB, FLV, DAT, MKV, and PMP video formats
Supports JPG, BMP, GIF, and PNG photo formats
SensorAccelerometerWireless networkingIntegrated WiFi option: 802.11 b/g/n with 1 antennaExternal expansionIntegrated micro SD Card Reader expandable to 32-GBPorts●Audio: 3.5-mm headphone/microphone combo jack (supports North American-type 
headset only)
●Micro USB 2.0 (supports charging)
Power requirementsSupports a 3000-mAh, Li-ion battery (non-removable), USB charging battery
Supports an HP 5V-2A, USB, AC adapter with duck head DC plug and localized cable 
plug support
Operating systemPreinstalled: Android 4.2.2 (Android 4.3 if possible)ServiceabilityEnd user replaceable part:
●HP 5V-2A AC adapter
●USB cable
●Wired headset
1 
						

							2External component identification
ItemComponentItemComponent(1)Micro SD Card Reader slot(6)Front-facing webcam(2)Microphone(7)Power button(3)Micro USB port(8)Volume control buttons (2)(4)Audio-out (headphone)/Audio-in 
(microphone) jack(9)Speaker(5)Rear-facing webcam  2Chapter 2   External component identification 
						

							3Illustrated parts catalog
NOTE:HP continually improves and changes product parts. For complete and current information 
on supported parts for your computer, go to 
http://partsurfer.hp.com, select your country or region, 
and then follow the on-screen instructions.
Locating the serial number, product number, and model 
number
The tablet serial number (1), product name (2), product model (3), and product number (4) are 
located on the tablet bottom edge. This information is needed when travelling internationally or when 
contacting support.
Locating the serial number, product number, and model number3  
						

							Tablet major componentsItemComponentSpare part number(1)Back cover (includes Wifi antenna)785183-001(2)Battery, 3000-mAh, Li-ion (includes cables)777235-001(3)Wifi antenna (included in back cover spare part kit, spare part number 785183-001)(4)Microphone (included in system board spare part kit, spare part number 785191-001)(5)0.3-MP front-facing webcam (includes cable and double-sided adhesive):785193-001(6)Speaker (includes speaker and cables)785190-001(7)2.0-MP rear-facing webcam for use on all tablet models (includes cable)773139-001(8)System board equipped with an AllWinner A33 ARM cortex-A7 1.20-GHz quad core 
processor, 1.0-GB LP-DDR3 system memory and an 8.0-GB Nand flash drive785191-0014Chapter 3   Illustrated parts catalog