HP Business InkJet 1200D User Manual
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Copyright Information © 2004 Copyright Hewlett-Packard Development Company, L.P. Edition 1, 8/2004 Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.Trademark Credits Microsoft ®, Windows®, Windows NT®, and MS-DOS® are U.S. registered trademarks of Microsoft Corporation. Novell ® and NetWare® are registered trademarks of Novell Corporation. Pentium ® is a registered trademark of Intel Corporation. Adobe ® and Acrobat® are registered trademarks of Adobe Systems Incorporate.Safety Information Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. 1Read and understand all instructions in the documentation that comes with the printer. 2Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. 3Observe all warnings and instructions marked on the product. 4Unplug this product from wall outlets before cleaning. 5Do not install or use this product near water, or when you are wet. 6Install the product securely on a stable surface. 7Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged. 8If the product does not operate normally, see Maintaining and troubleshooting. 9There are no user-serviceable parts inside. Refer servicing to qualified service personnel.
ENWW3 Contents 1 Getting started Finding other resources for the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Understanding the printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2 Using the printer Selecting print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Tips for selecting and using print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Understanding specifications for supported media . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Setting minimum margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Loading media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Configuring trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Changing print settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Canceling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Printing on both sides (duplexing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Guidelines for printing on both sides of a page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 To perform duplexing (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 To perform automatic duplexing (Mac OS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 To perform manual duplexing (Mac OS 9, version 9.1 and later) . . . . . . . . . . . . . . . . 18 Printing on special and custom-sized media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 3 Maintaining and troubleshooting Replacing the ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Maintaining the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Calibrating the color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Troubleshooting tips and resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 General troubleshooting tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Resolving printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Printer shuts down unexpectedly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 All printer lights are blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Printer is not responding (nothing prints) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Printer does not accept printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Printer takes a long time to print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Blank page printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Something on the page is missing or incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Placement of the text or graphics is wrong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Poor print quality and unexpected printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Meaningless characters print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Ink is smearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Ink is not filling the text or graphics completely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Output is faded or dull colored. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Colors are printing as black and white . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Wrong colors are printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Printout shows bleeding colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Colors do not line up properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Lines or dots are missing from text or graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Resolving paper-feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Tray cannot be inserted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Another paper-feed problem is occurring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Resolving printer management problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Embedded Web server (EWS) cannot be opened. . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
4 ENWW Troubleshooting installation issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Problems printing an alignment page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Problems installing software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Problems connecting to a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 4 Printer lights reference Control panel parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Understanding control panel parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Interpreting control panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Network connector lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Understanding network connector parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Interpreting network connector lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 5 Configuring and managing the printer Managing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Overview of printer management tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Overview of printer management tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Understanding the configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Upgrading the firmware in the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Configuring the printer (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Direct connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Wireless connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Configuring the printer (Mac OS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Installing the software for wireless communication . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Configuring wireless communication options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Configuring basic wireless communication settings . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Configuring wireless security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Reducing interference in a wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Uninstalling the printer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 A HP supplies and accessories Ordering printing supplies online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Ink supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 HP Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 B Support and warranty Obtaining electronic support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Obtaining HP telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Before you call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Telephone support numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 C Printer specifications Printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
ENWW 5 D Regulatory information FCC statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 EMI statement (Korea) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 VCCI statement (Japan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Regulatory model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Power cord statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 LED classification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Regulatory notices for wireless products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Notice to users in Canada/Note à l’attention des utilisateurs Canadien . . . . . . . . . . . 95 ARIB STD-T66 (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Notice to users in Italy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Notice to users in France . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Notice to users in the European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 HP Business Inkjet 1200/1200d/1200dn/1200dtn printer . . . . . . . . . . . . . . . . . . . . . . 98 HP Business Inkjet 1200dtwn printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Environmental sustainability program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Reduction and elimination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Hazardous materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Material safety data sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 End-of-life returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Index
6 1 - Getting startedENWW 1 Getting started Thank you for buying the printer. This guide provides details about how to use the printer and to resolve printer and printing problems. Finding other resources for the product You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources: ResourceDescriptionLocation Setup poster Provides illustrated setup information. A printed version of this document is provided with the printer. Also, an electronic version is available as an Adobe ® Acrobat® Portable Document Format (PDF) file on the Starter CD. Getting started guideProvides instructions for setting up the printer and information about the warranty and safety issues. Included as a printed guide in the box with the printer. Readme file and release notesProvide late-breaking information and troubleshooting tips.Included on the Starter CD. Embedded Web server (network connection)Allows you to view status information, change settings, and manage the printer from any computer on the network. See Embedded Web server (EWS).Available through any standard Web browser. Toolbox (Microsoft ® Windows®)Provides information about printhead health and access to printer maintenance services. See Toolbox (Windows) for more information.Available if you choose an installation option that includes the Toolbox. Printer-driver onscreen Help (Windows)Provides an explanation of the features in the printer driver. Available from the printer driver. HP Inkjet Toolbox (Mac OS)The HP Inkjet Toolbox contains tools to calibrate the printer, clean the printheads, print a test page, and find website support information. See HP Inkjet Toolbox (Mac OS) for more information.Available at the computer. HP Instant SupportHelps you quickly identify, diagnose, and resolve printing problems. See HP Instant Support for more information.Available through any standard Web browser or through the Toolbox (Windows). Control-panel Provides status, error, and warning information about printer operation.See Printer lights reference. Logs and reports Provides information about events that have occurred.See Monitor the printer.
ENWWUnderstanding the printer parts 7 Understanding the printer parts Front view 1Paper guides 2 Output tray 3 Control panel 4 Top cover 5 Ink cartridge cover 6 Tray 1 7 Tray 2 8 Paper stack indicator 9 Printhead latch 10 Printheads 11 Ink cartridges Configuration page Provides information about the printer hardware (such as the firmware version and model number), printer settings, and accessories that are installed (such as memory and trays). If the printer is connected to a network, an additional network configuration page is available. See Understanding the configuration page . System tests and printouts (such the demo page printout and paper-path test) Provides information to help diagnose problems in the print mechanism and paper path. zDemo page printout zPaper-path test See Administer the printer . HP websites Provides the latest printer software, product and support information. http://www.hp.com/support/ businessinkjet1200 http://www.hp.com HP telephone support Lists information to contact HP. During the warranty period, this support is often free of charge. See Obtaining HP telephone support . ResourceDescriptionLocation 1 245 710 3 9 1186
8 1 - Getting startedENWW
Control panel
For more information about interpreting control-panel messages, see Printer lights reference.
1Configuration Page button
2 (Power button) and light
3Printhead light
4Ink Cartridge light
5Door Open light
6Out of Paper light
7 (Cancel button)
8 (Resume button) and light
9Paper Jam light
10Color indicator lights for ink supplies
Back view
1Network connector (HP Business Inkjet 1200dn/1200dtn/1200dtwn printer)
2USB connector
3Parallel (IEEE 1284) connector
4Power input
5Auto-duplex unit (HP Business Inkjet 1200d/1200dn/1200dtn/1200dtwn printer)
6Rear access panel (HP Business Inkjet 1200 printer)
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