HP Color LaserJet 2700n User Manual
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Copyright and License © 2006 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 2 , 10/2006 Q7824-90932 Trademark Credits Adobe®, AdobePhotoShop®, and PostScript® are trademarks of Adobe Systems Incorporated. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Corel® is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited. Microsoft®, Windows®, and Windows®XP are U.S. registered trademarks of the Microsoft Corporation. UNIX® is a registered trademark of The Open Group.
Table of contents 1 Printer basicsPrinters at a glance .......................................................................................................... .................... 2 Features at a glance .......................................................................................................... ................... 3 Walkaround .................................................................................................................... ...................... 4 Printer software .............................................................................................................. ...................... 6 Supported operating systems and printer drivers ................................................................ 6 Additional drivers ............................................................................................................ ..... 6 Opening the printer drivers .................................................................................................. 7 Software for Windows .......................................................................................................... 8 The HP ToolboxFX .............................................................................................. 8 Software for Macintosh ........................................................................................................ 8 PostScript Printer Description (PPD) files ........................................................... 8 Macintosh Configure Device ............................................................................... 8 Software for networks ......................................................................................................... . 9 HP Web Jetadmin ............................................................................................... 9 UNIX .................................................................................................................... 9 Linux .................................................................................................................... 9 Embedded Web server ....................................................................................... 9 Print-media specifications .................................................................................................... .............. 10 Tray 1 and tray 2 ............................................................................................................ ... 10 Optional tray 3 ............................................................................................................... .... 11 Selecting print media ......................................................................................................... ................. 12 Paper to avoid ................................................................................................................ .... 12 Paper that can damage the printer .................................................................................... 12 Printing and storage environment .............................................................................................. ........ 13 Printing on special media ..................................................................................................... .............. 14 Transparencies ................................................................................................................ .. 14 Glossy paper .................................................................................................................. .... 14 Colored paper ................................................................................................................. ... 14 Envelopes ..................................................................................................................... ..... 14 Labels ........................................................................................................................ ........ 15 Heavy paper ................................................................................................................... ... 15 Preprinted forms and letterhead ........................................................................................ 15 Recycled paper ................................................................................................................ .. 16 HP LaserJet media ............................................................................................................ 16 2 Control panel Understanding control-panel features .......................................................................................... ...... 18 Using the control-panel menus ................................................................................................. .......... 20 ENWW iii
To use the menus .............................................................................................................. 20 Reports menu .................................................................................................................. .. 21 System Setup menu .......................................................................................................... 22 Network Config. menu (HP Color La serJet 2700n printer only) ......................................... 24 Service menu .................................................................................................................. ... 25 Using the printer control panel in shared environments ..................................................................... 26 3 I/O configuration USB configuration ............................................................................................................. ................. 28 Connecting the USB cable ................................................................................................. 28 Network configuration (HP Color LaserJet 2700n only) ..................................................................... 29 Set up the printer and use it on the network ...................................................................... 29 To set up a network port-connected co nfiguration (direct mode or peer-to- peer printing) ..................................................................................................... 29 Using the embedded Web server or the HP Tool boxFX .................................................... 30 Setting a system password ................................................................................................ 30 Using the printer control panel ........................................................................................... 30 IP configuration ................................................................................................. 30Manual configuration ........................................................................ 30 Automatic configuration .................................................................... 31 Link speed and link duplex settings .................................................................. 31 Supported network protocols ............................................................................................. 32 TCP/IP ........................................................................................................................ ....... 33 Internet Protocol (IP) ......................................................................................... 33 Transmission Control Protocol (TCP) ............................................................... 33 IP address ......................................................................................................... 33 Configuring IP parameters ................................................................................ 33 Dynamic Host Configuration Protocol (DHCP) ................................. 34 BOOTP ............................................................................................. 34 Subnets ............................................................................................................. 34 Subnet mask ..................................................................................... 34 Gateways .......................................................................................................... 34 Default gateway ................................................................................ 34 4 Printing tasks Controlling print jobs ........................................................................................................ ................... 36 Source ........................................................................................................................ ....... 36 Type and Size ................................................................................................................. ... 36 Priority for print settings ................................................................................................... .. 37 Configuring trays ............................................................................................................. ................... 38 Configuring size .............................................................................................................. ... 38 Configuring type .............................................................................................................. ... 38 Configuring trays for custom pape r .................................................................................... 38 Printing from tray 1 (100-sheet multi purpose tray) ............................................................ 38 Loading tray 1 ................................................................................................... 38 Printing from tray 2 or optional tray 3 ................................................................................. 40 Loading tray 2 ................................................................................................... 41 Loading optional tray 3 ... ................................................................................... 43 Loading special media ....................................................................................................... 4 6 Using features in the Windows printer driver .................................................................................. .... 47 iv ENWW
Creating and using quick sets ............................................................................................ 47 Using watermarks .............................................................................................................. 48 Resizing documents .......................................................................................................... 4 8 Setting a custom paper size from the printer driver ........................................................... 48 Using different paper and printing covers .......................................................................... 49 Printing a blank first page .................................................................................................. 49 Printing multiple pages on one sheet of paper .................................................................. 49 Setting the color options .................................................................................................... 50 Using the HP Digital Imaging Options dialog box .............................................................. 50 Using the Services tab ....................................................................................................... 51 Using features in the Macintosh printer driver ................................................................................ .... 52 Creating and using presets in Mac OS X ........................................................................... 52 Printing a cover page ......................................................................................................... 52 Printing multiple pages on one sheet of paper .................................................................. 53 Setting the color options .................................................................................................... 53 Using 2-sided (duplex) printing ....................... .................................................................................... 54 Manual 2-sided printing ..................................................................................................... 5 4 Stopping a print request ...................................................................................................... ............... 56 To stop the current print job from the printer control panel ................................................ 56 To stop the current prin t job from the software program .................................................... 56 5 Managing the printer Using printer information pages ........................ ................................................................................. 58 Using the embedded Web server ................................................................................................. ...... 60 To access the embedded Web server by using a network connection .............................. 60 Embedded Web server sections ........................................................................................ 61 Using the HP ToolboxFX ........................................................................................................ ............ 63 To view the HP ToolboxFX ................................................................................................ 63 Status ........................................................................................................................ ......... 64 Event log ........................................................................................................... 64 Alerts ........................................................................................................................ .......... 65 Set up status alerts ........................................................................................... 65 Set up e-mail alerts ........................................................................................... 65 Help .......................................................................................................................... ......... 65 Device settings ............................................................................................................... ... 66 Device information ............................................................................................ 66 Paper handling .................................................................................................. 67 Printing .............................................................................................................. 67 PCL ................................................................................................................... 67 PostScript .......................................................................................................... 67 Print quality ....................................................................................................... 68 Print density ...................................................................................................... 68 Paper types ....................................................................................................... 68 System setup .................................................................................................... 69 Service .............................................................................................................. 69 Network settings .............................................................................................................. .. 69 Using Macintosh Configure Device .............................................................................................. ...... 70 6 Color Using color ................................................................................................................... ...................... 72 ENWW v
HP ImageREt ..................................................................................................................... 72 Media selection ............................................................................................................... ... 72 Color options ................................................................................................................. ..... 72 Standard red-green-blue (sRGB) ....................................................................................... 72 Printing in four colors (CMYK) ........................................................................................... 72 Managing color ................................................................................................................ ................... 73 Print in Grayscale ............................................................................................................ .. 73 Automatic or manual color adjustment .............................................................................. 73 Manual color options ......................................................................................... 73 Restricting color printing .................................................................................................... 74 Matching colors ............................................................................................................... ................... 76 Using the HP ToolboxFX to print the Microsoft Office Basic Colors palette ...................... 76 Sample book color matching ............................................................................................. 76 7 Maintenance Managing supplies ............................................................................................................. ................ 80 Supplies life ................................................................................................................. ...... 80 Approximate print-cartridge replacement intervals ............................................................ 80 Checking the print-cartridge life ......................................................................................... 80 Print-cartridge storage ....................................................................................................... 81 HP print cartridges ........................................................................................................... .. 81 Non-HP print cartridges ..................................................................................................... 8 1 Print-cartridge authenti cation ............................................................................................. 82 HP fraud hotline and Web site ........................................................................................... 82 Replacing supplies and parts .................................................................................................. ........... 83 Supply replacement guidelines .......................................................................................... 83 Changing print cartridges ................................................................................................... 8 3 To change the print cartridge ............................................................................ 83 Cleaning the printer .......................................................................................................... .................. 86 To clean the printer using the prin ter control panel ........................................................... 86 To clean the printer using the HP ToolboxFX .................................................................... 86 8 Problem solving Basic troubleshooting checklist ............................................................................................... ........... 88 Factors that affect printer perf ormance .............................................................................. 88 Control-panel messages ........................................................................................................ ............ 89 Jams .......................................................................................................................... ......................... 94 Common causes of jams ................................................................................................... 94 Clearing jams ................................................................................................................. .... 95 Paper-handling problems ....................................................................................................... .......... 107 Printer response problems ..................................................................................................... .......... 111 Printer control-panel problems ................................................................................................ ......... 113 Color-printing problems ....................................................................................................... ............. 114 Incorrect printer output ...................................................................................................... ............... 116 Printer output problems ................................................................................................... 116 Guidelines for printing with different fonts ........................................................................ 117 Macintosh problems ............................................................................................................ ............. 118 Solving problems with Mac OS X .................................................................................... 118 Software program problems ..................................................................................................... ........ 121 Print-quality troubleshooting ................................................................................................. ............ 122 vi ENWW
Print-quality problems associated with media .................................................................. 122 Overhead transparency defects ....................................................................................... 122 Print-quality problems associated with the environment .................................................. 123 Print quality problems associated with jams .................................................................... 123 Print-quality problems associated with toner buil dup inside the printer ........................... 123 Using the HP ToolboxFX to troubleshoot print-q uality problems .................................... 124 Calibrating the printer ...................................................................................................... 125 Network problems (HP Color LaserJet 2700n only) ......................................................................... 126 Appendix A Supplies and accessories Parts and supplies ............................................................................................................ ................ 130 Ordering by using the embedded W eb server .................................................................................. 13 2 Ordering by using the HP Toolbo xFX ............................................................................................ ... 133 Appendix B Service and support Hewlett-Packard limited wa rranty statement .................................................................................... 136 Print cartridge, transfer unit, and fuser limited warranty statement .................................................. 137 HP Customer Care .............................................................................................................. ............. 138 Online Services ............................................................................................................... . 138 Telephone support ........................................................................................................... 1 38 Software utilities, drivers, and el ectronic information ....................................................... 138 HP direct ordering for accessories or supplies ................................................................ 138 HP service information ..................................................................................................... 13 8 HP service agreements ................................................................................................... 138 The HP ToolboxFX .......................................................................................................... 139 HP support and information for Macintosh computers ..................................................... 139 HP maintenance agreements ..................................................................................................... ...... 140 On-site service agreements ............................................................................................. 140 Next-day on-site service .................................................................................. 140 Weekly (volume) on-site service ..................................................................... 140 Extended warranty ........................................................................................................... 1 40 Repacking the printer ......................................................................................................... .............. 141 Appendix C Printer specifications Physical specifications ....................................................................................................... .............. 143 Electrical specifications ..................................................................................................... ............... 144 Power-consumption specifications .............................................................................................. ..... 145 Acoustic emissions ............................................................................................................ ............... 146 Operating-environment specifications .......................................................................................... .... 147 Appendix D Regula tory information FCC regulations ............................................................................................................... ................ 150 Environmental product stewardship program ................................................................................... 1 51 Protecting the environment .............................................................................................. 151 Ozone production ............................................................................................................ 1 51 Power consumption ......................................................................................................... 151 Paper use ..................................................................................................................... ... 151 Plastics ...................................................................................................................... ...... 151 HP LaserJet printing supplies .......................................................................................... 151 ENWW vii
HP printing supplies returns and recycling program information ..................................... 151 Paper ............................................................................................................................... 152 Material restrictions ......................................................................................................... . 152 Disposal of waste equipment by users in private households in the European Union ......................................................................................................................... ...... 152 Material Safety Data Sheet (MSDS) ................................................................................ 152 Extended warranty ........................................................................................................... 1 52 For more information ....................................................................................................... 15 3 Declaration of conformity .................................................................................................... ............. 154 Safety statements ............................................................................................................. ................ 155 Laser safety .................................................................................................................. ... 155 Canadian DOC regulations .............................................................................................. 155 EMI statement (Korea) ..................................................................................................... 155 VCCI statement (Japan) .................................................................................................. 155 Power cord statement (Japan) ............................ ............................................................. 155 Laser statement for Finland ................................................................................................... ........... 156 Appendix E Working with memory Printer memory ................................................................................................................ ................. 157 Installing memory DIMMs ....................................................................................................... .......... 158 To install memory and font DIMMs .................................................................................. 158 Enabling memory ............................................................................................................. 1 60 To enable memory for Windows ..................................................................... 160 Checking DIMM installation ............................................................................................. 161 To check DIMM installation ............................................................................. 161 Glossary ...................................................................................................................... ..................................... 163 Index ......................................................................................................................... ........................................ 165 viii ENWW