HP Color LaserJet 4700n User Manual
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Copyright and License © 2005 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such productsand services. Nothing herein should beconstrued as constituting an additional warranty. HP shall not be liable for technical errors or omissions contained herein. Part number: Q7491-90953 Edition 2: 6/2009 Trademark Credits Adobe® is a trademark of Adobe Systems Incorporated. Corel® and CorelDRAW™ are trademarks or registered trademarks of Corel Corporation or Corel Corporation Limited. Energy Star® and the Energy Star logo® are U.S. registered marks of the United States Environmental Protection Agency. Microsoft® is a U.S. registered trademark of the Microsoft Corporation. Netscape Navigator is a U.S. trademark of Netscape Communications. PANTONE® Colors generated may not match PANTONE-identified standards. Consult current PANTONE Publications for accurate color. PANTONE® and other Pantone, Inc. trademarks are the property of Pantone, Inc. © Pantone, Inc., 2000. PostScript® is a trademark of Adobe Systems. TrueType™ is a U.S. trademark of Apple Computer, Inc. UNIX® is a registered trademark of The Open Group. Windows®, MS Windows®, and Windows NT® are U.S. registered trademarks ofMicrosoft Corporation.
HP customer care Online services For 24-hour access to information using a modem or Internet connection: World Wide Web URL: for the HP Color LaserJet 4700 series printers, updated HP printer software, product and support information, and printer drivers in several languages can be obtained from http://www.hp.com/support/clj4700. (Sites are in English.) Visit: http://www.hp.com/support/net_printing for information about network printing using HP Jetdirect print servers. HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and printing problems. The ISPE tools may be accesssed from http://instantsupport.hp.com . Telephone support HP provides free telephone support during the warranty period. When you call, you will be connected to a responsive team waiting to help you. For the telephone number for your country/region, see the flyer that shipped in the box with the product. You can also visit http://www.hp.com , and then click Contact HP , and then click Contact HP Worldwide . Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem. You can also find support on the Internet at http://www.hp.com . Click the support & drivers block. Software utilities, drivers, and electronic information Visit: http://www.hp.com/go/clj4700_software for the HP Color LaserJet 4700 series printer. The Web page for the drivers might be in English, but you can download the drivers themselves in several languages. Call: See the flyer that shipped in the box with the printer. HP direct ordering for accessories or supplies In the United States, supplies can be ordered from http://www.hp.com/sbso/product/supplies . In Canada, supplies can be ordered from http://www.hp.ca/catalog/supplies . In Europe, supplies can be ordered from http://www.hp.com/supplies . In Asia-Pacific, supplies can be ordered from http://www.hp.com/paper/. Accessories can be ordered from http://www.hp.com/go/accessories . Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada). HP service information To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). For service for your product, call the customer support number for your country/region. See the flyer that shipped in the box with the printer. HP service agreements Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada). Extended Service: 1-800-446-0522 ENWW iii
HP support and information for Macintosh computers Visit: http://www.hp.com/go/macosx for Macintosh OS X support information and HP subscription service for driver updates. Visit: http://www.hp.com/go/mac-connect for products designed specifically for the Macintosh user. iv HP customer care ENWW
Table of contents 1 Printer basicsQuick access to printer information ........................................................................................... ............2 World Wide Web links .......................................................................................................... .2 User guide links .............................................................................................................. ......2 Where to look for more information ......................................................................................2 Setting up the printer ............................................................................................2 Using the printer ...................................................................................................3 Printer configurations ........................................................................................................ ....................4 HP Color LaserJet 4700 (product number Q7491A) .............................................................4 HP Color LaserJet 4700n (product number Q7492A) ...........................................................4 HP Color LaserJet 4700dn (product number Q7493A) .........................................................5 HP Color LaserJet 4700dtn (product number Q7494A) ........................................................6 HP Color LaserJet 4700ph+ (product number Q7495A) ......................................................6 Printer features .............................................................................................................. ........................7 Walk around ................................................................................................................... .....................10 Printer software .............................................................................................................. .....................12 Software ...................................................................................................................... ........12 Software features ...............................................................................................12 Driver Autoconfiguration .....................................................................................12 Update Now .......................................................................................................12 HP Driver Preconfiguration ................................................................................12 Installing the printing system software ................................................................................13 Installing Windows printing system software for direct connections ..................13 Installing Windows printing system software for networks .................................14 Setting up a Windows computer to use the network printer with Windows- sharing ...............................................................................................................15 Installing the software after the parallel or USB cable has been connected ...........................................................................................................15 Uninstalling the software ..................................................................................................... 15 Removing software from Windows operating systems ......................................16 Software for networks ......................................................................................................... 16 HP Web Jetadmin ..............................................................................................16 UNIX ...................................................................................................................17 Utilities ..................................................................................................................... ...........17 HP Easy Printer Care Software ..........................................................................17 Embedded Web server ......................................................................................17 Features ............................................................................................18 Other components and utilities ...........................................................................18 Printer drivers ............................................................................................................... .......................19 Supported printer drivers ....................................................................................................1 9 ENWW v
Additional drivers ................................................................................................................19 Select the correct printer driver ...........................................................................................20 Printer-driver Help (Windows) .............................................................................................20 Gaining access to the printer drivers ..................................................................................20 Printer drivers for Macintosh computers ....................................................................................... .......22 Supported printer drivers ....................................................................................................2 2 Gaining access to the printer drivers ..................................................................................22 Software for Macintosh computers .............................................................................................. ........24 Installing Macintosh printing system software for networks ................................................24 Installing Macintosh printing system software for direct connections (USB) ......................25 To remove software from Macintosh operating systems ....................................................26 Using the HP Printer Utility for Macintosh .................................................................................... .......27 Opening the HP Printer Utility .............................................................................................27 Printing a cleaning page .....................................................................................................2 7 Printing a configuration page ..............................................................................................27 Viewing supplies status ......................................................................................................2 8 Ordering supplies online and using other support features ................................................28 Uploading a file to the printer ..............................................................................................2 8 Uploading fonts to the printer ..............................................................................................29 Updating the firmware ......................................................................................................... 29 Activating the two-sided printing (duplexing) mode ............................................................29 Activating the Economode printing mode ...........................................................................29 Changing the toner density .................................................................................................30 Changing the resolution settings ........................................................................................30 Locking or unlocking printer storage devices ......................................................................30 Saving or printing stored jobs .............................................................................................30 Configuring trays ............................................................................................................. ....31 Changing network settings .................................................................................................31 Opening the embedded Web server ...................................................................................31 Setting up e-mail alerts ...................................................................................................... .32 Print media specifications .................................................................................................... ................33 Supported media weights and sizes ...................................................................................33 2 Control panel Introduction .................................................................................................................. ........................38 Display ................................................................................................................................38 Accessing the control panel from a computer .....................................................................40 Control panel buttons ..........................................................................................................................41 Interpreting control panel indicator lights ................................................................................... ..........42 Interpreting stapler/stacker indicator light codes ............................................................................ .....43 Control panel menus ........................................................................................................... ................45 Getting started basics ........................................................................................................ .45 Menu hierarchy ................................................................................................................ ....................46 To enter the menus ............................................................................................................ .46 Retrieve job menu ............................................................................................................. ..46 Information menu .............................................................................................................. ..46 Paper handling menu ..........................................................................................................4 7 Configure device menu .......................................................................................................47 Diagnostics menu .............................................................................................................. .49 Retrieve job menu ............................................................................................................. ..................50 vi ENWW
Information menu ................................................................................................................................51 Paper handling menu ........................................................................................................... ...............52 Configure device menu ......................................................................................................... ..............53 Printing menu ................................................................................................................. .....53 Print quality menu ............................................................................................................ ...54 System setup menu ............................................................................................................5 6 Stapler/stacker menu .......................................................................................................... 59 I/O menu ...................................................................................................................... .......60 Resets menu ................................................................................................................... ....62 Diagnostics menu .............................................................................................................. ..................63 Changing printer control panel configuration settings ......................................................................... 64 Job storage limit ............................................................................................................. .....64 Setting the job storage limit ................................................................................64 Job held timeout .............................................................................................................. ...64 Setting the job held timeout ................................................................................64 Show IP address ............................................................................................................... ..65 Showing the IP address .....................................................................................65 Color/black mix ............................................................................................................... ....65 Setting the color/black mix .................................................................................65 Tray behavior options ......................................................................................................... 66 Setting the printer to use the requested tray ......................................................66 Setting manually feed prompt ............................................................................67 Setting the printer default for PS defer media ....................................................67 Setting the printer to use size/type prompt .........................................................68 Setting the printer to use another tray ................................................................68 Setting the printer to duplex blank pages ...........................................................68 Setting the printer to rotate images ....................................................................69 Sleep delay ................................................................................................................... ......69 Setting sleep delay .............................................................................................69 Disabling/enabling sleep mode ..........................................................................70 Wake time ..................................................................................................................... ......70 Setting the wake time .........................................................................................70 Display brightness ............................................................................................................ ..71 Setting the display brightness ............................................................................71 Personality ................................................................................................................... .......72 Setting the personality ........................................................................................72 Clearable warnings ............................................................................................................ .72 Setting the clearable warnings ...........................................................................72 Auto continue ................................................................................................................. .....73 Setting auto continue .........................................................................................73 Replace supplies .............................................................................................................. ..73 Setting replace supplies response .....................................................................74 Order at ...................................................................................................................... .........74 Setting order at response ...................................................................................74 Color supply out .............................................................................................................. ....74 Setting color supply out response ......................................................................75 Jam recovery .................................................................................................................. ....75 Setting jam recovery response ...........................................................................75 RAM disk ...................................................................................................................... ......76 Changing RAM disk behavior .............................................................................76 ENWW vii
Language ............................................................................................................................76 Selecting the language .......................................................................................76 Selecting the language if the display is in a language you do not understand ...77 Using the printer control panel in shared environments ......................................................................78 3 I/O configuration Network configuration ......................................................................................................... .................80 Configuring TCP/IP parameters ..........................................................................................80 Manually configuring TCP/IP parameters from the printer control panel . ..........80 Setting an IP address .........................................................................................80 Setting the subnet mask .....................................................................................81 Setting the default gateway ................................................................................82 Disabling network protocols (optional) ...............................................................82 Disabling IPX/SPX .............................................................................................83 Disabling DLC/LLC .............................................................................................83 Disabling AppleTalk ...........................................................................................84 Parallel configuration ........................................................................................................ ...................85 USB configuration ............................................................................................................. ..................86 Auxiliary connection configuration ............................................................................................ ...........87 HP Jetdirect print servers ....................................................................................................................88 Available software solutions ...............................................................................................88 Wireless printing ............................................................................................................. .....................89 IEEE 802.11 standard .........................................................................................................8 9 Bluetooth ..................................................................................................................... ........89 4 Printing tasks Controlling print jobs ........................................................................................................ ....................92 Source ........................................................................................................................ ........92 Type and size ................................................................................................................. ....92 Print setting priorities ...................................................................................................... ....92 Selecting print media ......................................................................................................... ..................94 Media to avoid ................................................................................................................ ....94 Paper that can damage the printer .....................................................................................94 Automatic media type sensing (auto sense mode) .............................................................................95 Tray 1 sensing ................................................................................................................ ....95 Tray 2–N sensing .............................................................................................................. ..96 Configuring input trays ....................................................................................................... .................97 Configuring trays when the printer gives a prompt .............................................................97 Configuring a tray when loading paper ...............................................................................97 Configuring a tray to match print job settings .....................................................................98 Configuring trays using the paper handling menu ..............................................................98 Configuring Tray 2 and optional trays for a custom paper size ..........................................99 Printing from Tray 1 (multipurpose tray) ...........................................................................100 Loading Tray 1 .................................................................................................100 Printing envelopes from Tray 1 .........................................................................................101 Loading envelopes into Tray 1 .........................................................................101 Printing envelopes ............................................................................................102 Printing from Tray 2 or the optional trays ..........................................................................102 Loading detectable standard-sized media into Tray 2 and optional trays .........................103 Loading undetectable standard-sized media into Tray 2 and optional trays .....................105 viii ENWW