HP Color LaserJet CM1312nfi User Manual
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Copyright and License © 2008 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 2 04/2009 Part number: CC430-90975 Trademark Credits Adobe®, Acrobat®, and PostScript® aretrademarks of Adobe Systems Incorporated. Microsoft®, Windows®, and Windows®XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista™ is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. UNIX® is a registered trademark of The Open Group.
Table of contents 1 Product basics Product comparison ............................................................................................................................. 2 Product features ................................................................................................................................... 3 Product walkaround .............................................................................................................................. 4 HP LaserJet CM1312 mfp front view ................................................................................... 4 HP LaserJet CM1312 mfp back view ................................................................................... 4 HP LaserJet CM1312 (fax/photo-card model) front view ..................................................... 5 HP LaserJet CM1312 (fax/photo-card model) Back view .................................................... 6 Interface ports ...................................................................................................................... 6 2 Control panel Control-panel walkaround .................................................................................................................... 8 HP LaserJet CM1312 control panel ..................................................................................... 8 HP LaserJet CM1312 (fax/photo-card model) control panel ................................................ 9 Control-panel menus .......................................................................................................................... 10 Use the control-panel menus ............................................................................................. 10 Control-panel Setup menu ................................................................................................. 10 Function specific menus (HP LaserJet CM1312 (fax/photo-card model) only) .................. 21 3 Software for Windows Supported operating systems for Windows ........................................................................................ 28 Supported printer drivers for Windows ............................................................................................... 28 HP Universal Print Driver (UPD) ........................................................................................................ 28 UPD installation modes ..................................................................................................... 29 Select the correct printer driver for Windows ..................................................................................... 30 Priority for print settings ...................................................................................................................... 31 Change printer-driver settings for Windows ....................................................................................... 31 Software installation types for Windows ............................................................................................. 32 Remove software for Windows ........................................................................................................... 32 Supported utilities for Windows .......................................................................................................... 33 HP ToolboxFX ................................................................................................................... 33 Embedded Web server ...................................................................................................... 33 HP Web Jetadmin (web only) ............................................................................................ 33 Other Windows components and utilities ........................................................................... 33 ENWWiii
Software for other operating systems ................................................................................................. 34 4 Use the product with Macintosh Software for Macintosh ....................................................................................................................... 36 Supported operating systems for Macintosh ..................................................................... 36 Supported printer drivers for Macintosh ............................................................................. 36 Priority for print settings for Macintosh .............................................................................. 36 Change printer-driver settings for Macintosh ..................................................................... 36 Software installation types for Macintosh .......................................................................... 37 Remove software from Macintosh operating systems ....................................................... 37 Supported utilities for Macintosh ........................................................................................ 37 Use features in the Macintosh printer driver ....................................................................................... 39 Print ................................................................................................................................... 39 Scan ................................................................................................................................... 41 Fax (HP LaserJet CM1312 (fax/photo-card model) only) .................................................. 42 Photo ................................................................................................................................. 43 5 Connectivity Supported network operating systems ............................................................................................... 46 USB connection .................................................................................................................................. 46 Printer sharing disclaimer ................................................................................................................... 47 Supported network protocols (HP LaserJet CM1312 (fax/photo-card model) only) ........................... 47 Install the product on a network (HP LaserJet CM1312 (fax/photo-card model) only) ....................... 48 Configure the network product (HP LaserJet CM1312 (fax/photo-card model) only) ......................... 49 View settings ...................................................................................................................... 49 Change settings ................................................................................................................. 49 Set password ..................................................................................................................... 50 IP address .......................................................................................................................... 50 Link speed setting .............................................................................................................. 51 6 Paper and print media Understand paper and print media use .............................................................................................. 54 Supported paper and print media sizes .............................................................................................. 55 Supported paper types and tray capacity ........................................................................................... 56 Special paper or print media guidelines ............................................................................................. 57 Load paper and print media ............................................................................................................... 58 Tray 1 ................................................................................................................................. 58 Configure tray ..................................................................................................................................... 59 7 Use product features Economy settings ............................................................................................................................... 62 Archive print ....................................................................................................................... 62 Fonts .................................................................................................................................................. 63 ivENWW
Select fonts ........................................................................................................................ 63 Print lists of available fonts ................................................................................................ 63 8 Print tasks Cancel a print job ............................................................................................................................... 66 Use features in the Windows printer driver ........................................................................................ 67 Open the printer driver ....................................................................................................... 67 Use printing shortcuts ........................................................................................................ 67 Set paper and quality options ............................................................................................ 67 Set document effects ......................................................................................................... 67 Set document finishing options .......................................................................................... 68 Obtain support and product-status information .................................................................. 68 Set advanced printing options ........................................................................................... 68 Change print-quality settings .............................................................................................................. 69 Print edge-to-edge originals ............................................................................................................... 69 9 Copy Load originals ..................................................................................................................................... 72 Use copy ............................................................................................................................................ 74 One-touch copy ................................................................................................................. 74 Multiple copies ................................................................................................................... 74 Cancel a copy job .............................................................................................................. 74 Reduce or enlarge copies .................................................................................................. 75 Change the copy-collation setting ...................................................................................... 76 Color copies or black and white copies (Mono) ................................................................. 77 Copy settings ...................................................................................................................................... 77 Copy quality ....................................................................................................................... 77 Define custom copy settings .............................................................................................. 79 Copy onto media of different types and sizes .................................................................... 79 Restore the copy-settings defaults .................................................................................... 80 Copy a book (photo card models only) ............................................................................................... 80 Copy photos ....................................................................................................................................... 81 Copy mixed-size originals .................................................................................................................. 83 Duplex (two-sided) copy jobs ............................................................................................................. 83 Copy two-sided documents manually ................................................................................ 83 10 Color for Windows Manage color ...................................................................................................................................... 86 Automatic ........................................................................................................................... 86 Print in Grayscale .............................................................................................................. 86 Manual color adjustment .................................................................................................... 86 Color themes ..................................................................................................................... 87 Match colors ....................................................................................................................................... 88 ENWWv
Match colors using the Microsoft Office Basic Colors palette ............................................ 88 Match colors using the HP Basic Color Match tool ............................................................ 88 Match colors using View Custom Colors ........................................................................... 89 Advanced color use ............................................................................................................................ 90 HP ColorSphere toner ....................................................................................................... 90 HP ImageREt 3600 ............................................................................................................ 90 Media selection .................................................................................................................. 90 Color options ...................................................................................................................... 90 Standard red-green-blue (sRGB) ....................................................................................... 90 11 Scan Load originals for scanning ................................................................................................................ 94 Use scan ............................................................................................................................................ 95 Scan methods .................................................................................................................... 95 Use the Scan To feature (fax/photo-card model) ............................................................... 96 Cancel scan ....................................................................................................................... 99 Scan settings .................................................................................................................................... 100 Scan file format ................................................................................................................ 100 Scanner resolution and color ........................................................................................... 100 Scan quality ..................................................................................................................... 101 Scan a book (photo card models only) ............................................................................................. 102 Scan a photo .................................................................................................................................... 104 12 Fax (fax models only) Fax features ..................................................................................................................................... 106 Setup ................................................................................................................................................ 107 Install and connect the hardware ..................................................................................... 107 Configure fax settings ...................................................................................................... 109 Manage the phone book .................................................................................................. 110 Set fax polling .................................................................................................................. 114 Change fax settings .......................................................................................................................... 115 Set the sound-volume settings ........................................................................................ 115 Send fax settings ............................................................................................................. 115 Receive fax settings ......................................................................................................... 120 Use fax ............................................................................................................................................. 125 Fax software .................................................................................................................... 125 Cancel a fax ..................................................................................................................... 125 Delete faxes from memory ............................................................................................... 126 Use fax on a DSL, PBX, ISDN, or VoIP system .............................................................. 126 Send a fax ........................................................................................................................ 127 Receive a fax ................................................................................................................... 136 Solve fax problems ........................................................................................................................... 138 Fax error messages ........................................................................................................ 138 viENWW
Fax memory is retained when there is a loss of power .................................................... 141 Fax logs and reports ........................................................................................................ 141 Change error correction and fax speed ........................................................................... 143 Problems sending faxes .................................................................................................. 144 Problems receiving faxes ................................................................................................. 146 Performance problems .................................................................................................... 148 13 Photo Insert a memory card ....................................................................................................................... 150 Change memory card default settings .............................................................................................. 153 Print photos directly from the memory card ...................................................................................... 154 Print a memory card thumbnail sheet ............................................................................................... 155 Print and scan photos from a proof sheet ........................................................................................ 156 14 Manage and maintain the product Information pages ............................................................................................................................. 158 HP ToolboxFX .................................................................................................................................. 160 View the HP ToolboxFX ................................................................................................... 160 Status ............................................................................................................................... 160 Alerts ................................................................................................................................ 161 Product information .......................................................................................................... 161 Fax ................................................................................................................................... 162 Help ................................................................................................................................. 164 System Settings ............................................................................................................... 166 Print Settings ................................................................................................................... 169 Network Settings .............................................................................................................. 170 Embedded Web server ..................................................................................................................... 171 Features ........................................................................................................................... 171 Use HP Web Jetadmin software ...................................................................................................... 172 Security features .............................................................................................................................. 172 Turn on password protection using the embedded Web server ...................................... 172 Turn on password protection from the control panel ....................................................... 172 Turn on private receive feature ........................................................................................ 173 Manage supplies .............................................................................................................................. 174 Check and order supplies ................................................................................................ 174 Replace supplies ............................................................................................................. 176 Clean the product ............................................................................................................ 179 Firmware updates ............................................................................................................ 185 15 Problem solve Problem-solving checklist ................................................................................................................. 188 Restore the factory-set defaults ....................................................................................................... 190 Control-panel messages .................................................................................................................. 191 ENWWvii
Clear jams ........................................................................................................................................ 195 Causes of jams ................................................................................................................ 195 Where to look for jams ..................................................................................................... 196 Clear jams from the ADF (photo card models only) ......................................................... 196 Clear jams from the input-tray areas ............................................................................... 199 Clear jams from the output-bin ........................................................................................ 200 Avoid repeated jams ....................................................................................................... 201 Solve image-quality problems .......................................................................................................... 202 Print problems .................................................................................................................. 202 Copy problems ................................................................................................................. 210 Scan problems ................................................................................................................. 215 Fax problems ................................................................................................................... 219 Optimize and improve image quality ................................................................................ 219 Solve connectivity problems ............................................................................................................. 220 Solve direct-connection problems .................................................................................... 220 Network problems ............................................................................................................ 221 Solve software problems .................................................................................................................. 223 Solve common Windows problems ................................................................................. 223 Solve common Macintosh problems ................................................................................ 223 Solve PostScript (PS) errors ............................................................................................ 225 Appendix A Supplies and accessories Order parts, accessories, and supplies ............................................................................................ 228 Order directly from HP ..................................................................................................... 228 Order through service or support providers ..................................................................... 228 Order directly through the HP ToolboxFX software ......................................................... 228 Part numbers .................................................................................................................................... 229 Supplies ........................................................................................................................... 229 Cable and interface accessories ...................................................................................... 229 User-replaceable parts .................................................................................................... 229 Appendix B Service and support Hewlett-Packard limited warranty statement .................................................................................... 231 Customer self repair warranty service .............................................................................................. 232 Print cartridge limited warranty statement ........................................................................................ 233 Customer support ............................................................................................................................. 234 Repacking the device ....................................................................................................................... 235 Appendix C Specifications Physical specifications ..................................................................................................................... 238 Electrical specifications .................................................................................................................... 238 Power consumption .......................................................................................................................... 238 Environmental specifications ............................................................................................................ 239 viiiENWW