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HP Compaq Q2159 User Guide

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Page 31

User’s GuideA-1
A
Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of each problem, and the recommended solutions:
ProblemSolution
Power LED is not on. Make sure the Power button is on, and the power cord is properly connected to a grounded 
power outlet and to the monitor.
Select Management in the OSD menu, and then select Bezel Power LED. Check if the 
Bezel Power LED option is set to Off and, if so, set to On mode.
Screen is blank. Connect the...

Page 32

Troubleshooting
A-2User’s Guide
Getting Support from hp.com
Before you contact customer service, refer to HP Technical Support at: http://www.hp.com/support
Select your country/region, and then follow the links to the support page for your monitor.
Preparing to Call Technical Support
If you cannot solve a problem by using the troubleshooting tips in this section, you might have to call technical 
support. For technical support contact information, refer to the printed documentation included with the...

Page 33

User’s GuideB-1
B
Technical Specifications
All specifications represent the typical specifications provided by HP’s component manufacturers; actual performance 
may vary either higher or lower.
Compaq LCD Monitors
Face treatment: Glare polarizer with hard coating
Input Terminals:
■VGA connector 
Specifications
model Q1859
Display Type:
Viewable Image Size:
Tilt:
Maximum Weight (unpacked):
Dimensions (h x w x d):
Maximum Graphics Resolution:
Te x t  M o d e :
Dot Pitch:
Horizontal Frequency (analog...

Page 34

Technical Specifications
B-2User’s Guide
model Q2009
Display Type:
Viewable Image Size:
Tilt:
Dimensions (h x w x d):
Maximum Graphics Resolution:
Te x t  M o d e :
Dot Pitch:
Horizontal Frequency (analog mode):
Vertical Frequency (analog mode):
Environmental Requirements
Temperature (independent of altitude)
Operating Temperature:
Non-Operating Temperature:
Relative Humidity (non-condensing):
Operating Humidity:
Non-Operating Humidity:
Power Source:
Power Consumption:
Sleep Power Consumption:TFT LCD...

Page 35

Technical Specifications
User’s GuideB-3
Preset Video Modes
The monitor automatically recognizes many preset video input modes that will appear properly sized and centered 
on the screen. 
Factory Preset Video Input Modes, Q1859
PresetResolution
Horizontal 
Frequency (kHz)Ve r t i c a l  
Frequency (Hz)
1 640 x 480 31.47 59.94
2 720 x 400 31.47 70.09
3 800 x 600 37.88 60.32
4 1024 x 768 48.36 60.00
5 1280 x 960 60.00 60.00
6 1280 x 1024 63.98 60.02
7 1366 x 768 47.71 59.79
Factory Preset Video Input...

Page 36

Technical Specifications
B-4User’s Guide
LCD Monitor Quality and Pixel Policy
Your Compaq LCD Monitor uses high-precision technology, manufactured according to high standards, to help 
guarantee trouble-free performance. Nevertheless, the display may have cosmetic imperfections that appear as small 
bright or dark spots. This is common to all LCD displays used in products supplied by all vendors and is not specific 
to your Compaq LCD Monitor. These imperfections are caused by one or more defective...

Page 37

User’s GuideC-1
C
Agency Regulatory Notices
Federal Communications Commission Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a 
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed 
and used in accordance with the instructions, may cause harmful...

Page 38

Agency Regulatory Notices
C-2User’s Guide
Materials Disposal
This Compaq product contains mercury in the fluorescent lamp in the display LCD that might require special handling 
at end-of-life:
Disposal of this material can be regulated because of environmental considerations. For disposal or recycling 
information, contact your local authorities or the Electronic Industries Alliance (EIA) (http://www.eiae.org).
Chemical Substances
HP is committed to providing our customers with information about the...

Page 39

Agency Regulatory Notices
User’s GuideC-3
Disposal of Waste Equipment by Users in Private 
Households in the European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of 
with your other household waste. Instead, it is your responsibility to dispose of your waste 
equipment by handing it over to a designated collection point for the recycling of waste electrical 
and electronic equipment. The separate collection and recycling of your waste equipment at...

Page 40

Agency Regulatory Notices
C-4User’s Guide
EPA ENERGY STAR Compliance
Products marked with the ENERGY STAR® logo on the packaging box qualify with the 
U.S. Environmental Protection Agency’s ENERGY STAR
® guidelines for energy efficiency.
Products with the ENERGY STAR
® label are designed to use less energy, help you save money on 
utility bills, and help protect the environment.
ENERGY STAR
® is a registered trademark owned by the U.S. government.
HP Recycling Program
HP offers product end-of-life return...
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