HP DSS 5 User Manual

Figure 3-59  DSS template groups
123
Table 3-23  DSS template groups
Callout Component Description
1Nested
template
groupsA list of the nested template groups defined on the DSS server.
2 Templates
contained in
the nested
groupA list of the templates defined in a nested template group on the DSS server.
3Apply OrderLists the order of application of templates in a group.
Add a template to a group
▲Select one or more templates from the Template List area.
Right-click the selected template(s), select Add to...

The following table is a scaled down example of template application ordering and settings
precedence.
Table 3-24  Template groups apply order example
Template example Apply order Settings
Template A 1 Send to folder
●Default Color Preference: Black/Gray
●Default Resolution: 600 dpi
General
●Name: Admin
Template B 2 Send to folder
●Default Color Preference: Color
●Default Resolution: 200 dpi
Final net settings Template A +
Template B
Template B takes
precedence for
common settings.
Settings in Template...

NOTE:The model number and firmware version of the product used to create the original template
are available on the Information tab of the copied template.
1.Select a template from the Template List area to copy.
2.Click the Copy Template... button.
3.Enter a unique name for the copied template in the Name field.
NOTE:Copied templates cannot be saved with the name of an existing template.
4.Enter a description for the template in the Description field.
5.Select, or de-select, any features in the...

1.Click the Device Configuration tab.
2.Select a device from the Device List.
3.Right-click the selected device.
4.Choose Apply Template to apply a single template to the device, or choose Apply Template
Group to apply a template group to the device.
The Template Apply Summary window displays, listing the specific details of the template application
process. The Description column lists whether the template or template group was successfully
applied.
Template settings can be overridden by changes to the...

4 Support and troubleshooting
This chapter contains the following topics:
●
Obtaining support
●
DSS error messages
ENWW107 

Obtaining support
This section contains the following topics:
●
HP Customer Care service and support
●
Finding documentation and other supporting information
●
Using Internet support
HP Customer Care service and support
HP provides free phone support for Digital Sending Software. The support is provided by the
HP LaserJet support organization. For contact numbers, please visit 
www.hp.com/support.
Finding documentation and other supporting information
The following table outlines the source for, and...

DSS error messages
Select the Notify administrator of critical error check box on the General tab of the Configuration
Utility to receive e‑mail messages when critical errors occur. The subject line of these e‑mail
messages reads: Digital Sending Software – Critical Error Notification. The e‑mail message body
reads as follows: "The Digital Sending Software server [server TCP/IP] incurred a critical error [error
message]. This error might require administrative action."
This section lists some of...

110 Chapter 4   Support and troubleshooting ENWW 

Index
A
Address Book Manager (ABM)
90
importing addresses 91
addressing
Address Book Manager
(ABM) 90
configuring address books 91
Exchange contacts 95
guest address books 96
LDAP filters 96
LDAP replication 96
personal address books 95
public address books 96
authentication
device settings 63
LDAP server 57
Microsoft Windows 60
C
checklist, installation 37
Configuration Utility
add devices to a device
group 56
add licenses 46
adding devices 52
Addressing tab 90
authentication 57
authentication methods...

requirements 24
settings 37
using the installer 37
internet site, HP 108
IRIS OCR engine 14
L
LDAP filters 96
LDAP replication 96
LDAP server authentication 57
licensing 17
add 46
auto-generate 48
auto-generate license 18
remove 47
requirements 18
trial 18
logs
types of 108
M
messages
types of 108
Microsoft Windows
authentication 60
O
online help 108
P
personal address books 95
ports
requirements 30
printing-system software, install
license agreement 38
public address books 96
R
Remote Configuration...