HP Omnibook 500 Service Manual

							®
HP Omnibook 500
Service Manual 
						

							iiHP Omnibook 500
Notice
In a continuing effort to improve the quality of our products, technical and environmental information
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© Copyright Hewlett-Packard Company 1998, 1999, 2000, 2001. All rights reserved. Reproduction,
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Mobile Computing Division
19310 Pruneridge Ave.
Cupertino, CA  95014, U.S.A.
Edition History
Edition 2 ............................. June 2001 
						

							HP Omnibook 500
iii
Contents
Product Information............................................................................................................1-1
Features ......................................................................................................................................... 1-3
Operation ...................................................................................................................................... 1-7
Turning the Computer On and Off ........................................................................................ 1-7
Checking the Status of the Computer .................................................................................... 1-8
Using Fn Hot Keys................................................................................................................. 1-9
Resetting the Omnibook ...................................................................................................... 1-10
Docking and Undocking the Computer ............................................................................... 1-11
Connecting a Floppy Disk Drive ......................................................................................... 1-13
Specifications.............................................................................................................................. 1-14
Internal Design............................................................................................................................ 1-19
Removal and Replacement.................................................................................................. 2-1
Disassembly Flowchart ................................................................................................................. 2-2
Removing the Main Battery (User-Replaceable) .......................................................................... 2-4
Removing a Plug-In Module (User-Replaceable)......................................................................... 2-5
Removing the Hard Disk Drive (User-Replaceable) .................................................................... 2-6
Removing the Power Button Panel (User-Replaceable) ............................................................... 2-9
Removing the Keyboard (User-Replaceable) ............................................................................. 2-10
Removing an SDRAM Module (User-Replaceable) .................................................................. 2-12
Removing a System SDRAM Module ................................................................................. 2-12
Removing an Expansion SDRAM Module ......................................................................... 2-13
Removing a Mini-PCI Card (certain models only) (User-Replaceable) ..................................... 2-14
Removing the Switchboard PCA (User-Replaceable) ................................................................ 2-16
Replacing Small Parts (User-Replaceable) ................................................................................. 2-17
Removing the Display Assembly (HP Authorized Service Providers Only) .............................. 2-18
Removing the Heatsink/Fan (HP Authorized Service Providers Only)...................................... 2-21
Removing the Top Case (HP Authorized Service Providers Only)............................................ 2-23
Removing the Motherboard or Bottom Case (HP Authorized Service Providers Only) ............ 2-25
Replacing the Motherboard ................................................................................................. 2-27
Replacing the Bottom Case.................................................................................................. 2-29
Repairing the BIOS IC (HP Authorized Service Providers Only).............................................. 2-32
Removing Omnibook Components (HP Authorized Service Providers Only)........................... 2-34
Troubleshooting and Diagnostics ....................................................................................... 3-1
Troubleshooting ............................................................................................................................ 3-2
Checking for Customer Abuse............................................................................................... 3-3
Troubleshooting the Problem................................................................................................. 3-3
Verifying the Repair .............................................................................................................. 3-4
Suggestions for Troubleshooting ........................................................................................... 3-5
Diagnostic Tools ......................................................................................................................... 3-19
e-DiagTools ......................................................................................................................... 3-19
Power-On Self-Test .............................................................................................................3-26
Sycard PCCtest 450/460 CardBus Card (Optional) ............................................................. 3-29
Desktop and Windows Management Interfaces (DMI/WMI).............................................. 3-30
BIOS Setup Utility ............................................................................................................... 3-31 
						

							ivHP Omnibook 500
Replaceable Parts ................................................................................................................. 4-1
Reference Information......................................................................................................... 5-1
Password Removal Policy .............................................................................................................5-1
Hewlett-Packard Display Quality Statement .................................................................................5-2
Obsolete Parts ................................................................................................................................5-4
Figures
Figure 1-1. Omnibook — Front View ..................................................................................................1-3
Figure 1-2. Omnibook — Back View ..................................................................................................1-4
Figure 1-3. Omnibook — Bottom View...............................................................................................1-4
Figure 1-4. Expansion Base — Front View .........................................................................................1-5
Figure 1-5. Expansion Base — Back View..........................................................................................1-6
Figure 1-6. Resetting the Computer ...................................................................................................1-10
Figure 1-7. Docking the Computer.....................................................................................................1-11
Figure 1-8. Undocking the Computer.................................................................................................1-12
Figure 1-9. Manually Undocking the Computer ................................................................................1-12
Figure 1-10. Connecting a Floppy Disk Drive ...................................................................................1-13
Figure 1-11. Replaceable Component Diagram .................................................................................1-19
Figure 2-1. Disassembly Flow ..............................................................................................................2-2
Figure 2-2. Removing the Main Battery...............................................................................................2-4
Figure 2-3. Releasing the Module ........................................................................................................2-5
Figure 2-4. Removing the Hard Disk Drive .........................................................................................2-6
Figure 2-5. Removing the Hard Disk Tray...........................................................................................2-7
Figure 2-6. Removing the Power Button Panel ....................................................................................2-9
Figure 2-7. Removing the Keyboard Screws......................................................................................2-10
Figure 2-8. Removing the Keyboard ..................................................................................................2-11
Figure 2-9. Removing the System SDRAM Module..........................................................................2-12
Figure 2-10. Removing an SDRAM Expansion Module ...................................................................2-13
Figure 2-11. Removing the Mini-PCI Card (modem card shown) .....................................................2-15
Figure 2-12. Routing the Mini-PCI Cables (LAN/modem card shown) ............................................2-15
Figure 2-13. Removing the Switchboard PCA (wireless model shown) ............................................2-16
Figure 2-14. Removing the Display ...................................................................................................2-19
Figure 2-15. Routing the Display Cable .............................................................................................2-19
Figure 2-16. Removing the Heatsink/Fan...........................................................................................2-21
Figure 2-17. Separating the Heatsink and Fan ...................................................................................2-22
Figure 2-18. Removing the Top Case.................................................................................................2-24
Figure 2-19. Removing the Motherboard ...........................................................................................2-26
Figure 2-20. Removing Motherboard Components............................................................................2-27
Figure 2-21. Removing Bottom Case Components ............................................................................2-30
Figure 2-22. Replacing the Docking Doors........................................................................................2-31
Figure 2-23. Example of Serial Number Label ..................................................................................2-31
Figure 2-24. Boot-Block Jumper ........................................................................................................2-33
Figure 3-1. Basic Troubleshooting Steps .............................................................................................3-2
Figure 3-2. e-DiagTools Screens — Basic and Advanced .................................................................3-19
Figure 3-3. Serial and Parallel Loopback Connectors ........................................................................3-21
Figure 4-1. Omnibook — Exploded View ...........................................................................................4-2 
						

							HP Omnibook 500
v
Tables
Table 1-1. Omnibook 500 Series Models ............................................................................................ 1-1
Table 1-2. Product Comparisons ......................................................................................................... 1-2
Table 1-3. Activating Power Modes .................................................................................................... 1-7
Table 1-4. Main Status Lights (front of computer)..............................................................................1-8
Table 1-5. Keyboard Status Lights ...................................................................................................... 1-8
Table 1-6. Fn Hot Keys ....................................................................................................................... 1-9
Table 1-7. Omnibook 500 Series Specifications ............................................................................... 1-14
Table 1-8. Omnibook 500 Series Accessories ................................................................................... 1-17
Table 1-9. Functional Structure ......................................................................................................... 1-20
Table 2-1. Removal Cross-Reference .................................................................................................. 2-1
Table 2-2. Required Equipment........................................................................................................... 2-3
Table 2-3. Recommended Screw Torques...........................................................................................2-3
Table 2-4. Hard Disk Drive Replacement Part Numbers .................................................................... 2-6
Table 2-5. SDRAM Module Replacement Part Numbers ................................................................. 2-12
Table 2-6. Mini-PCI Card Replacement Part Numbers ..................................................................... 2-14
Table 2-7. Replacing Small Parts (User-Replaceable) ...................................................................... 2-17
Table 2-8. Removing Omnibook Components .................................................................................. 2-34
Table 3-1. Scope of Diagnostic Tools ................................................................................................. 3-5
Table 3-2. Troubleshooting Suggestions ............................................................................................. 3-6
Table 3-3. e-DiagTools Error Codes ................................................................................................. 3-22
Table 3-4. POST Terminal-Error Beep Codes .................................................................................. 3-26
Table 3-5. POST Messages ............................................................................................................... 3-27
Table 3-6. Sycard PCCtest Commands .............................................................................................3-29
Table 3-7. BIOS Setup Menus and Parameters ................................................................................. 3-32
Table 4-1. Replaceable Parts ............................................................................................................... 4-3
Table 4-2. Accessory Replaceable Parts.............................................................................................. 4-6
Table 4-3. Part Number Reference ...................................................................................................... 4-7
Table 5-1. Omnibook 500 LCD Guidelines (12.1-in TFT, XGA)....................................................... 5-3
Table 5-2. Obsolete Repair Parts ......................................................................................................... 5-4 
						

							viHP Omnibook 500
Introduction
This manual provides reference information for use by HP-authorized service personnel in servicing
and repairing the HP Omnibook 500.
The manual is designed as a self-paced guide that will train you to service, configure, and repair
Omnibook 500 computers. The manual is self-contained, so you can follow it without having
equipment available.
The following table lists other sources of information about the computer and related products.
SourceAddress or NumberComments
HP Notebook W eb Site http://www.hp.com/notebooks
(European mirror:
http://www.europe.hp.com/notebooks)
HP Partnership W eb http://partner.americas.hp.com Restricted to Authorized Resellers
only.
HP Asia Pacific Channel
Support Centre for DPSP
Partnershttp://www.hp.com.au Restricted to DPSP Partners only.
HP/MCD W eb Site http://www.mcd.hp.com HP’s internal web site for division
information.
America Online Keyword: HP Call (800) 827-6364 for membership
within the U.S.
CompuServe GO HP Call (800) 524-3388 for membership
within the U.S.
HP Support Assist CD-ROM (800) 457-1762 U.S. and Canada.
(801) 431-1587 Outside U.S. and Canada.
Microsoft W indows manual Information about W indows operating
system.
Microsoft W eb http://www.microsoft.com Information and updates for W indows
operating systems. 
						

							HP Omnibook 500 Product Information 1-1
1 
Product Information
The HP Omnibook 500 provides outstanding performance and expandability, in a conveniently
portable form. Its high-performance components (including the multimedia expansion base) enable it
to perform as a desktop computer or as a portable multimedia presentation tool.
  Table 1-1. Omnibook 500 Series Models
OmnibookProduct *CPU **DisplayHardDriveDrivesStandardSDRAMCommunication
F2157xCeleron 500 MHz 12.1 TFT XGA 7.5 GB FDD 64 MB None
F2158xCeleron 500 MHz 12.1 TFT XGA 7.5 GB FDD 64 MB Modem
F2159xCeleron 500 MHz 12.1 TFT XGA 7.5 GB Expansion base,
FDD, CD-ROM64 MB Modem
F2160xPentium III 600 MHz 12.1 TFT XGA 7.5 GB FDD 64 MB None
F2161xPentium III 600 MHz 12.1 TFT XGA 7.5 GB FDD 64 MB Modem
F2162xPentium III 600 MHz 12.1 TFT XGA 7.5 GB Expansion base,
FDD, CD-ROM64 MB Modem
F2163xPentium III 600 MHz 12.1 TFT XGA 10 GB FDD 128 MB None
F2164xPentium III 600 MHz 12.1 TFT XGA 10 GB FDD 128 MB Modem/LAN
F2165xPentium III 600 MHz 12.1 TFT XGA 10 GB Expansion base,
FDD, CD-ROM128 MB Modem/LAN
F2166xPentium III 700 MHz 12.1 TFT XGA 20 GB FDD 128 MB None
F2167xPentium III 700 MHz 12.1 TFT XGA 20 GB FDD 128 MB Modem/LAN
F2168xPentium III 700 MHz 12.1 TFT XGA 20 GB Expansion base,
FDD, CD-ROM128 MB Modem/LAN
F3476xCeleron 600 MHz 12.1 TFT XGA 10 GB FDD 64 MB None
F3477xCeleron 600 MHz 12.1 TFT XGA 10 GB FDD 64 MB Modem/LAN
F3478xCeleron 600 MHz 12.1 TFT XGA 10 GB Expansion base,
FDD, CD-ROM64 MB Modem/LAN
F3479xPentium III 700 MHz 12.1 TFT XGA 20 GB FDD 128 MB None
F3480xPentium III 700 MHz 12.1 TFT XGA 20 GB FDD 128 MB Modem/LAN
F3481xPentium III 700 MHz 12.1 TFT XGA 20 GB FDD 128 MB Modem/LAN/
802.11 wireless
F3482xPentium III 700 MHz 12.1 TFT XGA 20 GB Expansion base,
FDD, CD-ROM128 MB Modem/LAN
F3483xPentium III 700 MHz 12.1 TFT XGA 20 GB Expansion base,
FDD, CD-ROM128 MB Modem/LAN/
802.11 wireless
F3484xPentium III 750 MHz 12.1 TFT XGA 30 GB FDD 256 MB None
F3485xPentium III 750 MHz 12.1 TFT XGA 30 GB FDD 256 MB Modem/LAN
F3486xPentium III 750 MHz 12.1 TFT XGA 30 GB FDD 256 MB Modem/LAN/
802.11 wireless
F3487xPentium III 750 MHz 12.1 TFT XGA 30 GB Expansion base,
FDD, CD-ROM256 MB Modem/LAN
F3488xPentium III 750 MHz 12.1 TFT XGA 30 GB Expansion base,
FDD, CD-ROM256 MB Modem/LAN/
802.11 wireless
This table lists only base product configurations—custom configurations are not included.
* For the products listed:
“x” suffix means
“W”, “WT”, “WG”, or “WU” for Windows 98 installed, or
“K”, “KT”, “KG”, or “KU” for Windows 2000 installed (marketing distinction only).
** Intel Mobile Pentium III with SpeedStep Technology or Intel Mobile Celeron processor. 
						

							1-2 Product Information HP Omnibook 500
  Table 1-2. Product Comparisons
Omnibook 500Omnibook 6000Omnibook 900B
Processor*Celeron (500 or 600 MHz) or
Pentium III (600 to 750 MHz).Celeron (550 to 650 MHz) or
Pentium III (600 to 850 MHz).Pentium III (450, 500, 600, or
650 MHz).
Memory64, 128, or 256 MB SDRAM in
system slot. Expandable to
512 MB.64 or 128 MB SDRAM in
system slot. Expandable to
512 MB.64 MB SDRAM on
motherboard. Expandable to
160 or 320 MB.
Display12.1-inch TFT XGA display. 15.0- or 14.1-inch TFT XGA
or 15.0-inch TFT SXGA+
display.13.3-inch TFT XGA or 12.1-
inch TFT SVGA display.
VideoAGP graphics interface.
4 or 8 MB video RAM with 32-
or 64-bit graphics interface
and 64-bit graphics controller.
3D and OpenGL graphics
support.
Up to 16M colors (XGA).
Zoomed Video enabled.AGP graphics interface.
4 or 8 MB video RAM with 32-
or 64-bit graphics interface
and 64-bit graphics controller.
3D and OpenGL graphics
support.
Up to 16M colors (XGA).
Zoomed Video enabled.AGP graphics interface.
4 MB video RAM with 32-bit
graphics interface and 64-bit
graphics controller.
3D and OpenGL graphics
support.
Up to 16M colors (XGA).
Zoomed Video enabled.
Operating SystemW indows 98 or W indows 2000
preinstalled.W indows 95, W indows 98, or
W indows 2000 preinstalled.W indows 95, W indows 98,
W indows NT, or W indows
2000 preinstalled.
HP ToptoolsHP Toptools 5.0. HP Toptools 4.5 to 5.0. HP Toptools 3.0 to 5.0.
Power ManagementAPM 1.2.
ACPI compliant.APM 1.2.
ACPI compliant.APM 1.2.
ACPI compliant.
Power StatesOn, Standby, Hibernate, Off. On, Display-off, Standby,
Hibernate, Off.On, Display-off, Standby,
Hibernate, Off.
* Intel Mobile Pentium or Mobile Celeron Processor. Dual-speed processors use Intel SpeedStep Technology. 
						

							HP Omnibook 500 Product Information 1-3
Features
The following three illustrations show the computer’s main external features. For an exploded view of
the computer, see page 4-2.
 
 Figure 1-1. Omnibook — Front View
1.  W ireless on-off button and indicator light
(on certain models).
2.  Left and right One-Touch buttons (programmable).
3.  Sleep button. Suspends and resumes operation.
4.  Keyboard status lights: Caps Lock, Num Lock,
Keypad Lock, Scroll Lock.
5.  Power slide button. Turns the computer on and
off.
6.  Pointing stick (pointing device).
7. Scroll button.
8.  Left and right click buttons.9.  Main status lights: power mode, hard disk activity,
main battery charge.
10. Hard disk drive.
11. Audio-off button and audio-off light.
12. Volume  control.
13. Audio jacks: audio out (headphones), external
microphone.
14. PC Card slot.
15. PC Card eject button.
16. Built-in  microphone.
17. Latch for opening the computer. 
						

							1-4 Product Information HP Omnibook 500
 
 Figure 1-2. Omnibook — Back View
18. Universal serial bus ports (USB).
19. Infrared port (on certain models).
20. External monitor port.
21. Modem port (on certain models).22. LAN port (on certain models).
23. AC adapter jack.
24. Kensington lock slot (security connector).
25. System-off  switch.
 
 Figure 1-3. Omnibook — Bottom View
26. Hard disk drive retaining screw.
27. SDRAM  cover.
28. Docking  port.29. Main  battery.
30. Main battery latch.