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HP Omnibook 6000 6100 Service Manual

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Page 81

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-21
CodeSuggestions
0280h Check hard disk connectors and motherboard
connector. Replace the hard disk. Replace the
motherboard.
0281h Replace the hard disk.
0290h Repeat the test. Replace the hard disk.
0293h –
0296hReplace the hard disk.
02AAh Check hard disk connectors and motherboard
connector. Replace the hard disk. Replace the
motherboard.
02CCh Run BIOS Setup and check the hard disk type.
Replace the hard disk. Replace the
motherboard.
02EEh...

Page 82

3-22 Troubleshooting and Diagnostics HP Omnibook 6000/6100
CodeSuggestions
2100h –
2102hReplace the display assembly. OB 6000:
Replace the display interface PCA. Al l
models: Replace the motherboard. If error also
occurs with external monitor, replace the
motherboard.
2110h –
2120hOB 6000: Replace the display interface PCA.
All models: Replace the motherboard.
Replace the display assembly.
2130h
Replace the display assembly. OB 6000:
Replace the display interface PCA. Al l
models: Replace the...

Page 83

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-23
CodeSuggestions
Fan Tests
9001h If the fan is already running, you will not hear a
change. Check the fan connection. Check
thermal contact between heatsink and CPU.
Replace the heatsink. Replace the
motherboard.
9002h Reset the computer. Replace the motherboard.
USB Port Test
9006h Make sure a USB device is connected to the
port you are testing. Select the correct speed
for the device. Try another USB device.
Replace the motherboard (or dock...

Page 84

3-24 Troubleshooting and Diagnostics HP Omnibook 6000/6100
Power-On Self-Test
  Note
 
If Quiet Boot is enabled in BIOS Setup (the default setting), press ESC during boot to see POST
messages.
The POST (Power-On Self-Test) is a series of initialization routines and diagnostic tests that the
system BIOS runs when the computer boots. The system BIOS will not boot the operating system if
system memory, the CPU, DMA, or the interrupt controller fails the POST diagnostic tests. POST
progress is indicated by a...

Page 85

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-25
The following table lists POST messages and explanations for reported problems. If the system fails
after you make changes in BIOS Setup, reset the computer, enter BIOS Setup, and install the defaults
or correct the error.
 Table 3-5. POST Messages
MessageDescription
0200 Failure Fixed Disk
Fixed disk is not working or not configured properly. Make sure the fixed disk is attached
properly. Run Setup. Find out if the fixed-disk type is correctly...

Page 86

3-26 Troubleshooting and Diagnostics HP Omnibook 6000/6100
MessageDescription
02F5: DMA Test Failed
ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Access) registers.
02F6: Software NMI Failed
ServerBIOS2 test error: Cannot generate software NMI (Non-Maskable Interrupt).
02F7: Fail-Safe Timer NMI Failed
ServerBIOS2 test error: Fail-Safe Timer takes too long.
device Address Conflict
Address conflict for specified device.
Allocation Error for: deviceRun ISA or EISA Configuration Utility...

Page 87

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-27
Sycard PCCtest 450 CardBus Card (Optional)
The PCCtest 450 CardBus Card (version 1.05) available from Sycard Technology is the only
recommended diagnostic tool that tests the functionality of the PCMCIA slots using a PCMCIA card.
It is a Type II CardBus Card that works with compatible test software to exercise PCMCIA functions.
(For details, see the Sycard Technology Web site: http://www.sycard.com.) The PCCtest 450 product
contains these...

Page 88

3-28 Troubleshooting and Diagnostics HP Omnibook 6000/6100
Desktop Management Interface (DMI)
The Desktop Management Interface (Windows 98) and Windows Management Instrumentation
(Windows 2000) are basically sets of rules for accessing information about a computer. DMI/WMI
allows an application to determine, for example, the operating system being used, which hardware and
software components are in the computer, and possibly whether any of the components need
replacing. A local or remote application can...

Page 89

HP Omnibook 6000/6100 Troubleshooting and Diagnostics 3-29
BIOS Setup Utility
The BIOS Setup utility provides access to basic configuration settings. It is independent of the
operating system.
Running the BIOS Setup Utility
 1. Close all applications, then click Start, Shut Down, Reboot. (If necessary, you can press
CTRL+ALT+DEL to reboot.)
 2. When the HP logo appears, press F2 to enter the BIOS Setup utility.
 3. The pointing devices are not active in BIOS Setup, so you will need to use the keyboard...

Page 90

3-30 Troubleshooting and Diagnostics HP Omnibook 6000/6100
Unique Dock ID Sets whether the computer creates a unique hardware
profile for each dock (Enabled) or uses a common profile for
all docks (Disabled).Enabled
UUID Displays the value of the 16-byte UUID (Universally Unique
ID) as 32 hex characters.Detected
automatically
System Devices MenuDefault
PS/2 Pointing Devices Disables the internal pointing devices when an external PS/2
mouse is connected.Auto
External Fn Key Sets whether left CTRL+left ALT...
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